the wifi was horrible. made using my phone difficult

00kbs)

the staff were great, hotel was clean, wifi was stable and continental breakfast was decent.

wifi is available at a maximum speed of a dial up modem

ground floor accommodations were provided as requested. good wifi. breakfast was good.

they just need to add more variety to the breakfast menu

only thing i could say is we were dissapointed there wasnt a hottub in the pool area

pool was not working

the location and breakfast

pool was closed for maintenance, but understandable

breakfast was the best at this location

breakfast was fantastic, the pool was clean, all the extra areas were clean and the staff was nice and helpful all the time

pool chems were strong on the first floor

i wish the pool was a little warmer. but everything else was amazing about my stay

the breakfast is wonderful

nice breakfast in the morning, french toast sausage, and one day had biscuits and gravy

the breakfast in the morning was really good also

the breakfast was good, always a good variety of things to choose from.

would be nice to have a hot breakfast option too

loved the breakfast and loved the room and the bed

the pool and hot tub were opened until 11:00 pm

bottom floor pool and hot tub

nice brand new hotel really clean did not use the pool but it looks good

the breakfast was very good not dry and the bed was very comfortable and i love the room space

pool area was a little uncomfortable breathing hot and muggy!!! had to step out a few times

on-site laundry faculty was reasonably priced

nice location. spacious clean room with kitchen.

breakfast could have stayed open a bit longer.

the breakfast was also very good great variety and awesome service

breakfast or tea or coffee bar. dishes were missing in the kitchen.

pool area has many fun features for children

inhouse restaurant and bar is closed on the weekends because lack of patronage

i wish the restaurant and bar stayed open longer during weekend hours.

the kid pool was everything

were friendly and helpful, the gym although small has modern machines that were all working

spacious room with well equipped kitchenware, nice gym and free laundry facilities

kitchen was well equipped

24-hour gym is nice, the laundry facilities are very convenient

my favorite amenity would have to be the food pantry and or the free laundry access

rooms are large and quiet, laundry and gym on site

loved the heated pool & hot tub

the temperature in the gym was high and there were no fans.

microwave on the floor and not in each room, the only other thing was having to pay extra for breakfast and/or

the amenities such as the gym and restaurant were excellent

i didn’t eat no breakfast

size of room and its amenities. kitchen was outstanding

as was the guest laundry room

kids loved the pool and free hot chocate bar and cookies and ice scrapers at check in plus complimentary bottled

pool was great, but booking.com indicated there would be a hot tub which was inaccurate.

very clean, nicely equipped room, comfortable bed, nice pool, good breakfast.

wifi

the wifi was down during my stay, but there was a location downstairs that had wifi if someone needed

my kids and i love visiting the kensington, the pool and hot tub are fantastic!

pool could have been a lot warmer

the gym and the pool were also very nice

clean and convenient, pool and good breakfast

and breakfast was always good

really did not like the breakfast there, not sure if it had anything to do with covid-19

my room was nice the pool and jacuzzi was nice and clean

very comfortable beds, nice bed linens. tasty gravy with sausage for breakfast.

the bar was nice and the seating in lobby very clean

i completed this before having breakfast.

best gym i've seen in a hotel in years

the breakfast and internet was great

breakfast, decor, bar area were all wonderful

pool and spa were out, which was one of the reasons for my original selection

leonard was very helpful at setting up our stay for a late check out and did a great job

breakfast and pool.

wish there was a hot tub. pool was nice

did not have breakfast

wifi was weak and expensive

you need to provide simple wifi intead of teh awkward process and mining for client info

the cable worked great only complaint was the wifi

also, the wifi did not work at

clean, beautiful room. nice pool. a very enjoyable experience.

had a king suite with a pull out sofa bed for my kids, and the mattress on the sofa bed was so uncomfortable (springs poking through) that my kids

gym facilities also met all our needs

the amenities - pool, gym and restaurant were very nice

bugs in room, staff well meaning bit inexperienced, no usable computer in lobby , food at bar frozen nothing, bed uncomfortable for me ---l know many like it

flotation noodles and beach balls in the pool made it a lot of fun for my kids

pool and hot tub open.

clean & staff especially breakfast staff.

was plentiful and hot at any time i visited the breakfast area

the room was very comfortable and cozy. nicely maintained pool/spa area

24 hr juice. breakfast, pool, beds were comfy, staff gave off a family vibes.

breakfast was ok. more selection would have been nicer.

location and pleasant staff and excellent breakfast

the kids in pool makes it really, really loud in the room

friendly staff, great location, nice breakfast

my daughter had a tryout for university of michigan the next day and kids were running up and down the halls screaming and ringing our doorbell until midnight

i didn't use the fitness center either

kidsuite had no tv that could be seen from the queen bed

no one came to desk at checkout time (10am) so we had to leave the kids swim suits in the bathroom there in the room

the pool was freezing but my kids didn't care and swam both nights we were there

mattress, the pool was honestly just for kids (but appeared to be great for them), too small to swim

we used the laundry and it was quick and efficient

very nice indoor pool, spa and exercise room, plus the complimentary breakfast was superb

spacious room, nice pool, great staff

i did not get to try the breakfast because i needed fasting labs, but it smelled grest

breakfast was busy and not much food as there was a bus load of high schoolers.

the pool, hot tub and sauna are very nice

room service dishes were a little dingy, like detergent film

the rooms were very clean and updated! room service was excellent as well!

pool area and spiral staircase, great room service

considering that due to covid most of the amenities

best location in town, great rooms, indoor pool and gym!

when we returned we realized that the kitchen area was not clean - all the high touch areas (fridge, sink, table) were sticky and you

the continental breakfast was good and again the happy staff just made it better

modern and sleek- all new amenities and kitchen

breakfast was excellent! location was outstanding! we had a wonderful time!

decent prices, room was clean and in good shape with nice design details, shower was great, nice breakfast space (and decent basic brekkie), nothing to complain about

good location and nice breakfast

breakfast was excellent

the fitness center (one treadmill, one elliptical, one multipower structure, some free weights, one

the breakfast was excellent even my wife found something to eat

bar staff was great

i didn't care for the strange, western bar room, swing doors for the bath

were tons of high school kids staying at the hotel for prospective student weekend and so it at times felt a little bit like

we came in late and had some delicious cocktails at the bar

i booked a room for 5 people (husband, myself and 3 kids)

condition of the room was decent an the fact that there was a pool

the staff and pool.

pool not open,shower curtain too short to be usable

the vending machine ate my $ (which was reimbursed) and the pool/ hot tub was down.

pool beds sink in entry way

the gym was also nice and we'll kept

i love gym:)

my kids agree this is their favorite

pool and spa was clean

we got a room with the spa bath and it was quite enjoyable.

breakfast was well supplied with choices and the girl assigned to work there was awesome - she was

nice room, comfortable bed, and a great breakfast

less surgary options for breakfast

breakfast was good, kind of typical eggs and bacon and so on

breakfast was a lovely choice, there was even almond milk to put on the oatmeal porridge

bed, breakfast. quiet.

suite size, amenities. breakfast selection

has a very nice pool to swim laps in, compared to most hotel pools, although it's only about 15 yards long

breakfast was great

the breakfast was mediocre. the room was a bit pricey.

the driver for the shuttle was excellent!

this hotel had some unfair reviews complaining about breakfast selection

we were attending the u of m football game and we were happily surprised that a shuttle bus stop to take us back and forth for the game was right across the parking lot

underated better than a 2 star motel. no bedbugs, remodeled, late check out.

great shuttle service to u michigan and downtown ann arbor

they said we were accidentally overcharged for wifi and they wanted our credit card to refund our money and give us a half off coupon for next

the rooms were ok. the bed sheets were very worn out. got charged for free wifi

they didn't explain anything about the hotel, such as the wifi code, pool hours, and that there's was no ice

the wifi wouldn t connect to my console

big groups, hogging the pool, bar and common areas all day

no pet fee

got to get an early check in. friendly staff!

gym and pool were closed during stay.

00 pet fee (booking didn’t reveal that)

free breakfast and 12 checkout

great pool, great breakfast, and super friendly staff!

i didn't like that this hotel charges $75.00 for a pet fee,