breakfast was available at stated time that was hot, tasty and laid out well

the fitness room was so hot i couldn't exercise in it

there was ample free parking, a pool and fitness room (that we didn’t use), and a working ice machine

kids running up/down hallway knocking and running away

went to use the pool and there were kids all over (cool) but no respect for others trying to use the

location, pleasant breakfast room, welcoming reception area, pool

everything the breakfast was over the top

no breakfast because of virus.

a great night sleep, very nice beds, clean and a very nice breakfast

the breakfast was very good and housekeeping was very efficient

i loved the breakfast. the staff were also really nice.

location and pleasant staff and excellent breakfast

friendly staff, great location, nice breakfast

breakfast was ok. more selection would have been nicer.

i have three kids and they get a bit rowdy at times but she was very patient and helpful

the bar was convenient and happy hour had really good appetizers

i absolutely loved the musical mirrors and access to the pool area from our balcony!

nice and clean. good room service. beautiful restaurant attached.

very clean room plus restaurant / bar and breakfast

pool option was nice for the family

no bacon at breakfast

breakfast was busy and not much food as there was a bus load of high schoolers.

breakfast was on the empty side

breakfast was nice

how quickly the pool closed down.

good breakfast and location

the laundry room was a big bonus

location with next door parking modern designed room, huge space with kitchen friendly

view, staff. kitchen. great place

the pool and other facilities that are advertised are not available; they don’t tell you that on the

is a very clean place to stay and they have a nicely equipped gym room

inside that has anything you could need, board games that you can check out, a 24 hour gym, & the entire place is very clean & well kept

space and kitchen

spacious room with well equipped kitchenware, nice gym and free laundry facilities

cute store with lots of food and toiletry options and very nice gym

also, the beds are extremely comfortable and the bar has wonderful cocktails (very useful when it is rainy outside :) )

i didn't care for the strange, western bar room, swing doors for the bath

i booked a room for 5 people (husband, myself and 3 kids)

the bar and seating area were very nice

location near state street, mden, all the best restaurants and has bar and gym with a

great hotel and breakfast cafe. great location too !

clean, comfortable, great value , good breakfast , everything is walking distance.

decent prices, room was clean and in good shape with nice design details, shower was great, nice breakfast space (and decent basic brekkie), nothing to complain about

fitness center was really small. the rooms were very cold.

breakfast was excellent

love that there was a kitchen

thank you for breakfast

the full kitchen was amazing

everything. especially the kitchen.

older building, but absolutely clean, great having a kitchen, and excellent location.

how the pool was made at one end for little kids. front desk staff was so nice and helpful.

pool area has many fun features for children

i wish the restaurant and bar stayed open longer during weekend hours.

we could sit and relax while the kids had a blast

clean, efficient and friendly. great bar to have a beer before bedtime.

comfy and modern room and kitchenette breakfast was good

pool was nice and warm

all the kids got goody bags with snacks and a drink and little toys

then there was another incident where someone complained about some kids being loud in the middle of the night

there is also a pool, laundry, and free breakfast, and a small amount of incidentals

pay $10 for the breakfast in the morning

amazing staff and breakfast. great mini gym inside room.recently renovated.

i wish they had free breakfast

the hotel was on great shape the hot tub was hot and pool relaxing and staff was really kind

the gym was excellent.

phone didn’t work remotes for the directv box were not programmed to the tv if you have to do laundry bring your own laundry soap and such as it says they sell it at the front desk but actually

nice indoor pool that we did not use

the breakfast was lame, only juice and a granola bar.

said breakfast item and coffee

my granddaughter loved the pool

wifi

the wifi was down during my stay, but there was a location downstairs that had wifi if someone needed

my husband and i enter the room before the kids to disinfect the room and used clorox wipes to clean the surfaces

ample parking space

restaurant/room service had a great menu and

wish they had more in the way of hot breakfast offerings i

the eggs at the breakfast. my hubby called them

pool was a little strong on the chlorine.

nice clean empty pool all to myself every morning.

convenient location and great breakfast

breakfast, decor, bar area were all wonderful

beauty of it all from the decorations to the inside layout of the room the breakfast was great but wish they had other meat alternatives then pork sausage but over all

the pool was very cold!

was a nice bar inside the huge lobby

location, the spacious room, the pool, the service, the outdoor seating area, the lobby

my kids loved the pool - the temperature was perfect

hotel was very nice, and all of the amenities including the pool, gym, lobby are awesome

bugs in room, staff well meaning bit inexperienced, no usable computer in lobby , food at bar frozen nothing, bed uncomfortable for me ---l know many like it

had a king suite with a pull out sofa bed for my kids, and the mattress on the sofa bed was so uncomfortable (springs poking through) that my kids

breakfast options were poor. we bought some things at a breakfast bar off the lobby.

leonard was very helpful at setting up our stay for a late check out and did a great job

the pool was freezing so didn't get to really swim.

the pool heater was out.

pool heater wasn't working

did not have breakfast

you need to provide simple wifi intead of teh awkward process and mining for client info

also, the wifi did not work at

wifi was weak and expensive

the cable worked great only complaint was the wifi

it had also snowed the night of our stay and when we awoke the next morning the parking lot and walks has already been cleared and safe

great free breakfast and during the week a free meal at night

saturday breakfast starts at 7:30, not good when you have to be somewhere early, however the staff for out

kids loved that the pool was opened and also the worker was very good to us while we stayed there

the pool bathrooms were disgusting.

free laundry is a big plus, especially when staying longer than a couple of days.

very quiet and kitchen was very functional. loved the shower.

staff were excellent- front front desk to the lady in charge of breakfast

good breakfast

large kitchen table though and full kitchen, which was perfect

breakfast was included and excellent

the breakfast was amazing

ied to let kids play games,since pool was closed, but that was another no)

we weren't told anything about a pet fee until we were already there, and then there was another $25 fee that's not even on the

at one end of building and restaurant will deliver to your door ( awesome ud83dudc4c) / gym, laundry room and wash machine $2

the gym has only 1 treadmill and it was not working during my stay.

no pet fee

got to get an early check in. friendly staff!

the rooms were ok. the bed sheets were very worn out. got charged for free wifi

they said we were accidentally overcharged for wifi and they wanted our credit card to refund our money and give us a half off coupon for next

the wifi wouldn t connect to my console

they didn't explain anything about the hotel, such as the wifi code, pool hours, and that there's was no ice

big groups, hogging the pool, bar and common areas all day

didn't try the breakfast. only complaint was noise from early departures.

they were able to accommodate me with an early check in before my surgery so um

breakfast had something for everyone -- from waffles to muffins to pasties and yogurt

breakfast and shuttle service were also nice part of it

the shuttle bus service was

pool not open,shower curtain too short to be usable

pool needs to open earlier -7 am is much better for travellers

the vending machine ate my $ (which was reimbursed) and the pool/ hot tub was down.

condition of the room was decent an the fact that there was a pool

pool was cooled

spa bath was great and we woke up to snow in the morning and they shoveled around our vehicle

little kids were shivering walking down the hall with the tiny thin towels they supply at the pool

breakfast was great; had lots of options including eggs and potatoes

the room as spacious and clean. the staff was pleasant and helpful. breakfast was delicious.

clean, friendly staff, good location to cancer center. good breakfast. nice pool area.

fun place, clean and the pool was very nice

bed and breakfast

pool not working.

very friendly staff, clean and comfortable environment. breakfast was delicious.

the new beds were extremely comfortable. spacious room. nice pool.

staff, breakfast, room

my jacket was left in pool area and i reported it missing, however it was not returned to me.

pool was a little small. lots of kids there this weekend.

the breakfast buffet kept running out of food because there was only one person running it.

were no sugar packets in our room in the kitchen area

breakfast selection wasn't as inclusive for those with dairy allergy

pool was freezing cold

good protein breakfast. very pleasant server. excellent location next to medical center.

couldn’t take advantage of breakfast

room for grandson's birthday, couldn't use pool due to unruly guests jumping in pool, desk said they could do nothing

there was a gym, laundry room and indoor pool

loved the facilities offered the spacious laundry room large exercise room we used the master suite plenty of room they offered free coffee

the pool area is very clean and if you feel like a workout, a nice gym

super clean. smells amazing. free laundry on site. price was amazing.

i did my laundry for no cost and the breakfast was great

breakfast was good

the bed the kitchen how helpful the staff tried to be

do think children shouldn't be aloud in the hot or pool from 9pm on

pool was closed

maybe a little more variety on the continental breakfast but it was still good!!

you have to pay an extra deposit to use cookware if you have a kitchenette in your room, on top of the incidental deposit

early check in and very nice front desk lady breakfast was nice too and the pool and hot tub were

came here for my sons travel baseball and this bite was very clean, breakfast was good, staff were amazing

the pool was full of kids from open to close. hot tub also

comfortable beds, pillows and linens, delicious warm breakfast

the pool was nice and the staff was accommodating and very sweet.

no hot tub, only a pool.

bigger pool/breakfast free with room/better view out of the windows

pool was too cold, we were told that it was to keep the paint from peeling

pool could have been warmer. just a degree or two.

laundry not up to par. dryers not working!!!

free breakfast

having to pay cash deposit some negativity from staff. no continental breakfast

more breakfast selection

the breakfast was really poor

construction no breakfast when i got there with my reservations nothing was shoveled or

gym room. breakfast pool

breakfast was

their breakfast

location, breakfast time, staff!

staff was friendly, rooms were excellent and a very yummy breakfast

breakfast and the staff

it was clean in the rooms . there was a nice breakfast area . staff was friendly.

beds were comfortable, the room was clean, the pool was open and at a good temperature, and the breakfast spread each morning was

the breakfast could use more food

clean and high quality good breakfast too

laundry was on the building if needed. very comfy and clean room. good varieties of breakfast

people who take care of the pool and hot tub don't do a chemical check they just walk in and start dumping chlorine or whatever

it has a pool, hot tub, small gym and breakfast included

no pool, gym, or hot breakfast because of covid-19

pool is closed

comfy beds. nice size room. great breakfast area.

staff was super helpful and friendly, especially chester. the breakfast was fantastic!

breakfast was outstanding, and entire facility extremely clean and well organized

close to the highway. good breakfast

say melissa was her name was the nicest front desk person ever, and lori kept a clean and warm breakfast spot

i also was not impressed with the weight room and pool being closed as most other gyms and water facilities are open now

breakfast options limited...

anyways i’ll definitely be back and the breakfast was a-1 appreciate u guys

breakfast, lots of options

i also was not impressed with the weight room and pool being closed as most other gyms and water facilities are open now

pool and hot tub! one of the few in jackson. bar and vending machine. clean room and shower.

pool and hot tub! one of the few in jackson. bar and vending machine. clean room and shower.

we left with our kids (9 & 12) at 1:30 am and went drove 2 hours home

the pool and hot tub

pool and hot tub was clean and kids enjoyed

4 nights there never see housekeeping, doing construction so noisy and fitness closed.

no pool which i thought they had

the breakfast. it was the same every day. and the times were not long enough.

fitness area was run down and treadmill did not work

have to be a blue diamond or some sort of member for late check out staff said

loved the beds and pool

we loved the pool set up, with the small one for the little kids

joseph at the front desk was very helpful and went the extra step of putting my kids room by mine, without me asking

but on a good note my husband left my daughter gym shoes in the room it was 4 pair of brand new jordan’s so when i call the hotel, staff

working, and that pool was warm and the hotel even had floaties and pool toys available for the kids to use

i wasn't expecting a full kitchen in the room or a sitting area with a fold out love seat

breakfast.

breakfast was excellent

always clean and appreciate the continental breakfast

comfortable bed, the kitchenette was nice and convenient

great location and clean with a great breakfast

staff that are helpful and friendly, hot breakfast, and very clean rooms with comfortable beds

easy to find, had a lot to do in the area. 24 hour gym; friendly staff

very clean room. staff was friendly and helpful. breakfast was great.

breakfast was awesome