a door from the pool to the washrooms would be good, so you don't need to walk up by the restaurant in your bathing

would be great to have a little snack bar in the lobby area if you don't feel like walking to buffet

and bar , they wanted us mostly to pay with credit card, or charge to the room which we had a credit

one day there was a 17 year old young man who almost drowned and it was the waiter, bar tender and manager that dove into the water to save him

friendly staff at bar and restaurant

we spent a lot of time in the pool and the staff was super nice and helpful

the restaurant is good for breakfast

pool should be opened a little longer

breakfast was hood, nice selection of fruit every morning.

very clean and comfortable, beautiful views and wonderful infinity pool.

the pool is situated in a lovely spot

whole property was amazing, great views and a great pool

4 bottled waters provided for the 5 of us, but no other amenities in kitchen such as salt & pepper, oil for cooking

nice swimming pool

this price and with such a large kitchen, the place should at least provide coffee, salt, pepper, oil and non-perishables for

there was a man who was selling things by the pool for you to paint yourself, that was an amazing activity super recommended

nothing mexican , found the pescado snack bar amazing for lunch and the mexicano wonderful for breakfast

location, friendly and helpful staff, nice to have exercise in the pool and dancing

a little uncomfortable to have to travel from/to your room to the pool, beach and restaurants area in little buses because the rooms are up in the mountain, even so

mexicano and breakfast buffets were okay, but kasbah and especially solarium (the “steak house”) were just

view, the rooms, the personnel, the pool, the beach, the food

the pool is great with excellent views and lounge chairs for everyone (no early-morning hoarding of

nothing, but could include breakfast in the price as standard.

amazing view and grate space but they have the air conditioning boxes to just next to the privet pool and they make a big noice … also the bath tubs are huge in the rooms but the water doesn’t

we loved having our own pool in our room

ghting, cleanliness, a/c, wifi, etc

free wifi would have been nice. very busy on the friday night/ saturday mexican holiday.

wifi wasn't available in all areas, but in my room and in the lobby it worked fine

instead, i d like to see a quiet desk area with wifi for remote workers

m check in, music blaring could not hear desk staff sketchy wifi long line ups for food 1 bar open for entire place during

the snack bar offered 3 items, hamburger, hotdog or tortilla chips… didn’t bother with reserving the a la

we also felt accosted when we just wanted peace and quiet when sitting in chairs out off pool deck

great food whether you get it from the buffet or the restaurant they have they have amazing breakfast, lunch and dinner

rooftop pool was the best feature

breakfast was pretty good

chairs on the beach and around 2 pools

all the staff members around the pool and bar were great

pool is great

location, pool, room. pool bar and resaurant.

we were there we were interrupted by a kids birthday party and a tupperware convention

wifi is not in all rooms

wifi didn t work almost at all, bed sheets where stained and window don t have a window

wifi was very slow or unavailable. no real common area to relax

wifi was only available in the lobby and it was quite stuffy in the room even though there is a fan

stronger wifi. brighter light bulbs.

a late flight, let us keep our luggage there while we went to beach and let us use shower at the pool to freshen up before

would stay there again oh great pool

pool was clean and warm

good location, nice pool. super clean. good value for the area.

friendly and the hotel was located within walking distance of shops, restaurants and close to a laundry

and upkeep seems to be impeccable, from room cleaning and the condition of the building, pool area, etc

enjoyed the pool

the small affordable breakfast buffet at the attached restaurant is a delicious way to start your day

the laundry service was excellent

walking distance to shopping laundry beach. cleaning staff was friendly.

beach nearby, walking distance to santa cruz, really nice pool, comfortable room with balcony

this is the kind of place that young kids might enjoy but young adults traveling should keep

let us have a very early occupancy time and a late check out as well

the pool was clean and uncrowded

pool closes at 9

location, the staff, great wifi connection (which is rare in the area), the services (-)wifi was very weak (-)wifi did not work (-) the wifi sometimes disappears for hours (-)there is not wifi service included in the rooms price and the bouhgt service is too bad. (-) charging for wifi is rude (-) also it needs to have wifi in the rooms and not just communal areas (+)rooms nice pool and sun bed area good wifi comfortable beds on suite pool is a nice (-) air conditioners are really old and noisy, as well as the fan, the wifi didn t work, food wasn t extraordinary and the orange juice was artificial

the staff is always wonderful, the pool is amazing, the food is delicious and the price is very reasonable for what you get

they clean the room, they should be more proactive on taking all the room service trays on

the parking was free and the internet worked ok

and the gym which i tried once, was too far away and all uphill

we had the breakfast buffets, poolside lunches, sit down fine dinning on their front patio area

guests gather around the pool as if we were a big family

hotel itself is nice and the breakfast is amazing

included breakfast is an

we had the breakfast buffets, poolside lunches, sit down fine dinning on their front patio area

pool hrs control; 22:30hrd max. each room should have small fridge couple bbq available

additionally the hotel was very loud from road noise and pool goers

the restaurant and bar staff change the tv to english music when they can without being asked

was a very busy weekend and as such the pool seemed a little cloudy and could have done with more cleaning

pool is nice. could be cleaner.

the wifi

c, phone, lights, wifi, etc)

in other hotels in the area, it's common for stuff to be broken

the wifi was terrible which made me very upset

the wifi was inconsistent

a lot of noise can be heard at night if one is staying at the rooms near the pool

loud if people are using the pool late at night. only happened once.

the pool was really clean with ample room for families with kids to be separate from adults

it was located perfectly for the places i needed like grocery store, movie, spa and beaches.

tour busses, and that could be a bit uncomfortable because of the noise and the overcrowded pool

strong wifi

facility seemed slightly older but was well cared for and clean, with good wifi and hot water

wifi

wifi the best in the entire town

restaurant and bar looked good but did not use

the pool was clean and refreshing

super clean and pool is especially good for young children

also the breakfast buffet was great

there is a restaurant that is open from 8am-3pm where they serve a great breakfast

the hotel layout is nice with rooms all surrounding the pool, the nice little restaurant

facilities on grounds such as game room, pool, and gym are wonderful and ada excellent

suite, comfortable bed, nice pool

suites are very big and beautiful, everything you need is inside, pool is big and nice and there is enough parking

great staff and breakfast.

a new restaurant just opened, and breakfast was tasty

wifi also works

good wifi

location and a great pool

the pool was great, well maintained and a good size

very clean rooms, quiet location, nice clean pool

2 pools,clean and well maintained and a restaurant on side also serving at the pool or rooms

it was great to have dinner by the pool

we had a snack and drinks at the beach club bar of tuna ceviche and guacamole

i would definitely come back, this time with my kids

our rooms were clean and we liked the pool

the location is excellent, the pool area was nice.

i did like the fact that you can relax at the pool and there are no restrictions

beautiful old hotel with a lot of character. loved the pool and all the plants and garden

very reasonable price and good swimming pool

pool area is beautiful

wifi signal not great

wifi in the room

wifi works in common areas

in the room 401 we don t have signal or wifi

wifi was awful in the rooms.

area, located in a neighborhood, short walk to downtown la crucecita, friendly staff, good breakfast

loved the breakfast every morning

breakfast was very nice. nice having an elevator for luggage.

breakfast hours should start early as many families want to head to the beach early in the morning

daily breakfast was exceptional and varied regularly, with several options available

also, the hotel has a washer and dryer that you can use to do your laundry, which was a huge help to us

the hotel has a pool and a gym, but i was too tired to enjoy them

my last visit the guest washing machine was broken, but we took a taxi to a local laundry (mina's laundry) and picked it up washed and folded the next day

rooms were great (some noise from the pool) but noting out of hand

staff, great bar menu and facilities

the room and staff (breakfast & dinner staff & concierge personnel particularly “tania”

in addition, the lunch menu was never good in comparison to breakfast and dinner - although limited

i thought we would have some oaxacan traditional real food, but the breakfast was all right, and the coffee was just water

short staffed for breakfast so always a frustrating wait

we really didn't like is, that the big hotel pool was open to the public if they bought a day pass

great breakfast daily

breakfast was wonderful; fruit, yogurt, granola, juice, and an egg dish

view, peaceful location, cleanliness, breakfast, pool.

the hotel offers only breakfast but we were offered that they could help us with ordering food from a restaurant of our

all of our requests and doubts, the room was amazingly well distributed and there is a good breakfast selection everyday

bed was hard wifi service was inadequate

no wifi in the room, unless you hold your phone against the window

really bad mattress and bad wifi service

wifi is really slow and sometimes not working in the room, which is weird for a hotel of this

wifi is really bad, and as the weekend got closer and the rooms filled up, it just stopped working

not easy doing down to the beach not good wifi in case you want to work

the only things to say are that the wifi is not the best and the beach is not super close.

comfort. parking. good wifi. friendliness of the staff. view of the ocean. buena ondaud83dudc93

the pool is the perfect size, great for swimming or just cooling off while enjoying the scenery

great pool

all-included experience, the hotel provides a great beach club with some activities as well as a pool with a slide

we loved the pool area, mature trees, beautiful flowers

the pool, bars, and beach club

food was the real deal when it comes to mexican food, breakfast was the meal we enjoyed the most due to the guacamole

we cannot wait to come back with our kids

the pool was unkept, the toilet in the room had no seat

all good! maybe put chairs near/around the pool.

there wasn’t seating or room for seating around the pool

room was directly across from pool and breakfast area, not ideal. room was not extremely clean

we didn't use the pool so cannot comment on that

the pool was ok , but there was no place to sit around the pool

had a room right by the pool and the noise started a little early for us

is no really comfortable place to seat around the pool, only 2 wooden stiff benches

maybe they could clean(like pick leaves and stuff) the pool a little more often but it wasn’t a big issue

were all incredibly friendly and helpful rooms were comfortable and swimming pool was lovely after a day in the

uld have video meetings for work) and a

hot shower, good wifi, very clean

hotel wifi was not so good

wifi service is still abysmal

wifi in room didn't work at all, in lobby only poorly, very slow

everything was really great. if i had to mention one thing that would be poor wifi connection.

great staff, clean, comfortable bed, wifi worked,great location

only wifi was very poor.

wifi is excellent by the way

good wifi

was very comfortable, good hot water and pressure, very reliable and fast wifi

wifi didn t really work while we were there and the fridge in our room wasn t connected when we

wifi was decent, aircon & fridge were nice to have

is only there bars ,restaurants, vendors until 11:pm the hotel was great 2 bedrooms suit with kitchen and living room

we didn't go to the swimming pool on the

nice pool area

room and swimming pool lovely

love this place. staff are super accommodating. kids love the pool.

breakfast was chosen off the menu of about 5 choices, and never failed to disappoint

the breakfast was very good with a variety of choices daily

wifi was non existent in the room! had to go and sit at the pool or lobby for connection!

the pool was closed.

the area besides the pool, location

rooms fronting the street or near the pool could use some soundproofing

a rough spot for the pool, but i understand you are limited for space

lovely staff, great pool, yoga room, gym, spa, restaurant and beach

5ba accomodations, with full kitchen and lovely balcony/terrace (with bbq, loveseats, loungers, dining table) overlooking the (+) incredible views, great bathrooms, indoor and outdoor shower, well equipped kitchen, large rooms and terrace (+) the kitchen had everything we could possibly need, well organized and very clean

beautiful on site spa and gym

t pretty) and separated from the beach by a row of trees and small hill

maybe just a fluke - but i'd recommend to stick to big lunches by the pool, which were absolutely excellent

was out, internet in & out, missing toilet seat cover, pool had no stairs to access in & out, slow running water

the pool and staff

the pool is a great place to hangout and relax after a day at the beach

fast check in, no passport or id required pool was clean parking was enclosed a/c

the picture of the pool is unreal

pool wasn't avaliable, workers making awful noise during day, far location

the hotel is very clean with a small but refreshing pool

swimming pool is barely usable for removing salt from your body being smallish and never seeing the sun

they also have a pool

there was chlorine in the pool

no breakfast available on site

the beach is very close, equipped with a bar and restaurant

we enjoyed the pool and the practically deserted beach that we were able to snorkel at nearby

location close to the sea, the pool, which we had to ourselves coz there weren't other guests at the time; the staff kind and

pool is actually smaller than it looks

was incredible, cute pool area and traveler vibes

is hard to believe that such amenities/service/wifi/food could exist in such a little remote

spacious apartment, very fast wifi, very good vegan food, super friendly staff, umbrellas for the beach, good towels, clean pool

the view, the size of the rooms, the infinity pool, the food from the restaurant.

the pool is lovely but if you want to swim in the sea it is too choppy and getting to the other beaches

description should mention their steps

), but a mini bar or snack bar in the bedroom would'

great beach for swimming, as well as pool for those who have difficulty navigating waves

), but a mini bar or snack bar in the bedroom would've been nice

the complimentary breakfast of fruits, fresh baked breads, homemade jams, and fresh juice was ample for us

right at the beach and you practically have the beach and the pool for you alone as the hotel is remote

enough to keep the water and a couple of drinks cold, perhaps not necessary considering that the bar by the pool was just a few steps away

loved the privet sweaming pool and the view to the ocean was wow

pool and private beach and private location

room service with private pool

room service with private pool

peaceful, food, comfy beds and wifi.

the swimming pool is lovely and the views are fantastic

of water completely the day i was to leave so that morning i had to fetch water from the swimming pool to take a quick and incomplete shower

there s turtles and crocodiles and swimming spots and a pool

our faves were the beach hammocks and the infinity pool with built in seating

it was so beautifully made, the rooms the pool the bar, etc.

loved my airy, air conditioned room right next to the pool

is really nice, the bed and the bed sheets, the beach furniture is really confortable and the pool is quite enjoyable, and the quality of the food

the pool area was gorgeous

beautiful pool and beach side setup