the breakfast was excellent, done to my preference and pleasantly served

breakfast was lovely

breakfast was good

the restaurant and bar are both excellent

decorated nicely, it was comfortable very clean, the staff were very friendly and helpful, the bar was cozy, the food was

free wifi

wifi and tv channels poor but down to location. it didn t spoil our stay

wifi password not mentioned in room and had to be requested

the bar area was warm with a lovely open fire

drinks superb and lovely bar with real fire

small downside was we struggled to get the wifi to work and the tv was very small in the room

only thing was wifi going off and on

no drinking water in the room no menus or details of wifi in the

but i was pleasantly surprised by its rural position; what s more, parking is free as is the wifi connection

breakfast was really good nothing too much trouble, the owners were friendly and couldn't have been

room to lay out all my bits in the bathroom :-) & car parking on site

loved the seating area near the bar to relax with a drink, breakfast excellent quality

breakfast the following morning was also great

ce again) lots of lovely local produce

the style of the property, the bar area, the restaurant and the room, were all superb

well as being a ++++ for all the usual amenities (location, parking, wifi, food, rooms with very comfortable beds etc), the real plus was the friendliness of the staff; (+)very friendly and helpful. secure cycle store. delicious breakfast. good wifi and netflix (+)great food, good wifi, friendly staff (+) wifi works well (+) the wifi actually worked very well and proved (-)wifi was a little slow. (+)was a little dated, but bed was excellent and good tv and wifi (+) each day you were given a wifi code which (-)short walk away, minor problem with some applications on my laptop not getting on with the guest wifi, pages kept trying to redirect to facebook which i don't use (-)wifi could have been better

owner was so welcoming and went out of her way to accommodate our early check in and after hours return as we were attending a wedding in the area

breakfast, parking, bar, room

breakfast was very tasty and plentiful and the location was brilliant plus the added bonus of a parking space

location is perfect, the black swan is gorgeous and staff were lovely, the bar and restaurant are just perfect for relaxing, good range of food and drinks, room was gorgeous

tched the rugby on tnt sorts)

wifi

excellent wifi and tv

wifi worked well

wifi and hot water fine

got a easter chocolate egg before breakfast as it was easter :) no mobile reception but there is wifi

they even looked after our dog whilst we had breakfast

the staff were excellent and they accommodated our every need included making us breakfast at 06:00

the 5 course dinner was lovely as well as the breakfast so much

lovely breakfast in quaint dinning room.

not really a problem but wifi a bit iffy.

wifi didnt work but tbf to them i could've asked about it but i just wasn't that bothered.

our bed was comfy and the wifi was good

comfortable room, friendly helpful staff, first class dinner in the restaurant and good breakfast

atmosphere at the farm loved the wildlife fantastic room fantastic breakfast friendly hosts ample parking

just not worth the price considering no wifi or breakfast included 140 per night

the wifi was a little slow,

wifi, but it is a small town in semi rural n yorkshire

very lumpy duvet. unable to pick up wifi - must be the thick walls in this lovely old property.

wifi poor, a few cobwebs,

wifi not working.

email, when we arrived we were told that the holiday cottage did not include breakfast or wifi

no wifi

com and when i booked, the description stated free wifi, breakfast included and a television in the living room

wifi was good enough

the bar manager was good very good x

parking

pillows were hard. resident parking quite limited.

they have a car park, if your driving, it is very small, 3 car spaces, but there is plenty of parking on the street outside the

royal oak is a traditional country pub with excellent b&b en-suite rooms, an amazing bar and restaurant area

wifi connection wasn't that strong

wifi didn't work very well in the rooms and the shower took forever to become lukewarm.

no signal for mobiles or wifi - but actually it was nice to be free from all that for a weekend.

ough excellent in the bar area)

it s amazing views a rich the valley from our room. good wifi in rooms.

were very friendly, room was clean bed was very comfy, wifi signal was very good, the beer battered haddock was delicious, and breakfast was very nice too

room was rather compact. wifi slow and dropped out completely sometimes.

terrible, unfriendly service. wifi bad.

poor wifi

complaints, the only thing i can think of that's worth noting is that the wifi is patchy and can be slow as it is a rural area

minor detail but tv wouldn t attach to wifi to use netflix but not the end of the world

was amazing , size superb , comfortable , wifi strong , nespresso machine a nice touch , bar has real character and location is amazing

welcome, no parking for guests, no usable wifi

i think the wifi worked the service for ipads and phones was hopeless

room wifi was strong

wifi was really bad upstairs

no wifi, no parking, bathroom fittings dated

price of food. no internet signal, even though given wifi and connection.

no parking and wifi did not work

tv had no signal but no wifi details provided to use streaming services

wifi was not available in hotel room so had to work in one of the public areas which is not ideal

free parking and wifi

wifi was a bit hit and miss normally we wouldn't mind but trying to keep up to date with all

wifi code in room instead of reception. not a major issue

i didn t mind but some may- there was no signal at the location but there was wifi!

breakfast was all table service

evening meal and breakfast excellent

ample free parking, and a lovely terrace to sit on in the sun

the evening menu is great too and there is ample free parking

breakfast had a big choice everything cooked lovely and good

the wifi did not stretch to our room on the first floor. it only worked in the bar area.

wifi didn t reach the bedroom

wifi didn't work in the bedroom but did work downstairs in the reception area/breakfast room

location was great so quiet , room clean and comfortable wifi great connection . breakfast good

wifi very poor

wifi didn't reach our glamping pod but wasn't a huge issue

excellent wifi connection

wifi was good in dining areas but not as good in room

only thing that we struggled with was the wifi signal - couldn't connect at all in room 1, but we managed without quite well

bright and airy, clean and comfortable good tv wifi and coffee making facilities bathroom spotless and toiletries nice fresh towels daily

signal was poor but was just what we were looking for! wifi was available though

wifi wasn t very good but could do the basic messages and the area has no general signal

no wifi

stayed from 5pm - 7am the next day but the room was spotless, wifi was amazing as i had zero phone signal

given the teething issue such as being in the middle of switching over the wifi and no dinner service, we was warned of this and offered a refund well in advance

wifi a bit patchy in room.

not a huge issue but wifi connection wasn't great, struggled to get a strong signal

the wifi didnt work in my room which i didn't know until i got in the

the web site did state that wifi access was intermittent due to the hotel s location, but i didn t manage to log once

wifi connection was good at all in the room.

breakfast was amazing, bar food wonderful

excellent breakfast . and had plenty of choice

the only minor thing was the flies in the bar area with no apparent deterrents or traps..

breakfast was great and very filling

great location for us and food and bar

parking is fairly secluded and off-road, plenty of space too

food, sleeping, quietness, parking, location.

great location easy parking great food

beautiful view from out the window more than ample tea coffee facilities in the room ample parking staff friendly and helpful evening food in the restaurant was amazing

the noise from below in the bar until 12.45

also had dinner in the bar one night

breakfast was very tasty and the bar is well stocked too

well stocked bar, great bar meals and a superb english breakfast

all the rooms dinning room and the bar area was excellent

leap is in an ideal position as, unlike most places in the centre of whitby, there was free parking next to the hotel

wifi and phone signal fine

only one slight issue - the wifi was temperamental and lost the internet a few times

the shower wasn't very powerful. the wifi didn't seem to work

had everything we needed including a fridge in the room ,free wifi and free parking

nice clean room - wifi works perfect - stuart and lily very helpful - parking space available - just 3-4 minutes

beutiful bar nice clean rooms

great location with friendly staff and great breakfast

food in bar very good and breakfast good as it gets

facilities, view and breakfast.

enjoyed a delicious high-quality dinner in the bar and an excellent breakfast

the restaurant provides a proper english breakfast and nice evening meals

comfortable bar and lounge area

poached egg for husbands breakfast

drinks in the bar before dinner made it lovely

food was delicious..both the breakfast and the dinner

bought some of their own gin main course was excellent as was the breakfast included in price was a bloody mary to start the

believe the excellent breakfast was included in the price

location and view, villa with spa pool was lovely and the food in the restaurant was top notch

great choice of menu for evening meal, superb location, delicious breakfast

the restaurant area and bar was very warm

the room was gorgeous and free wifi!

nice shower and tv as well as wifi worked very well

free wifi

wifi was a bit intermittent

plenty of free parking and free wifi

beautifully designed and presented - newly build barn conversion - great parking.

free wifi was a little slow.

to get wifi access and costs of wifi not clear

had some problems connecting or holding a connection to the wifi when in the room, and couldn't use the chromecast to stream but wasn't a big issue and didn't

seemed to have to give away a lot of private details for a very short period of wifi access

wifi was poor

there was plenty of parking, good wifi connection and the location is ideal for exploring the local area

also wifi not working and issues with card reader for payment

wifi hit and miss, but not the end of the world!

wifi reception in rooms was poor

wifi not easy to get depending on where you were in the building but to be expected i suppose

wifi not too good

are only minor criticisms but, we could not access the wifi at all in our room

the wifi connection in our room

om 6) was poor and only connected adjacent to the door.

wifi a little sporadic but not an issue as it's accessible in the cosy communal snug area

the wifi reception in my room was 100%, a first

the wifi is a bit hit and miss

wifi kept dropping out, but apart from that small issue, everything else was excellent

needs wifi in rooms

very clean, excellent breakfast choice, friendly staff, lovely area.

we ate lunch ,dinner and breakfast while here and the food was absolutely amazing

rooms to a high standard and breakfast serving one of the best we've had

evening meal was lovely, breakfast excellent

the evening meal was superb and the breakfast was plentiful and delicious

unable to get wifi, connected to server ok but no internet.

did not use the restaurant. the wifi did not work in our room

ethjng that i don't like but i would have liked wifi access available even if it had to be paid for

wifi password at teh ready in room

wifi poor. resturant expensive for what it was but still ok.

breakfast was fantastic

the breakfast choice was very good

surroundings lovely old building, breakfast was lovely got cereal toast full english,

comfy bed, room clean and well equipped bathroom. plenty of clean towels and good room service.

esumably due to covid although we had just left our hotel in helmsley where it was

the wifi was a bit sluggish

wifi not available in our room

wifi was not available in our room you had to go to reception

wifi signal on the top floor was really weak so maybe that could be improved.

no wifi in room 17.

at front of hotel breakfast excellent very good service nothing too much trouble for staff room spacious and very clean spa /pool clean excellent location close to whitby and scarborough

no crisps or snacks at the bar .

had a room and breakfast with a lovely view

no help to get kids pool try telling a4year old he can have a swim after a week looking forward

the size of the bed space in room sea view spa food all excellent

early check in

the bar is welcoming and cost and staff are very friendly

noise from people outside after the bar had closed.

excellent breakfast and they young lady serving breakfast is a credit to the hotel

was a live band on the saturday night which was in the bar right under our room so there was no point in going to bed early - we went to bed at 11

games room is great and the bar is inexpensive

nice little bar and games room

dining room, and lounge and bar excellent

lounge, conservatory, televison room, bar and

could be more coctails in bar ;) and only cash available in bar

wifi in the room was hit and miss and we couldn t access netflix

wifi was a bit hit and miss but it was usable

nothing really, maybe just given a little more info for example re wifi on arrival

comfortable and clean room, tea making facilites provided, nice bathroom with walk in shower, wifi that works as advertised, excellent parking

wardrobe or place to put away your clothes in the living room/bedroom part of the lodge and the wifi went off around 19:30 and didn't come back on the remainder of our stay

facilities, clean rooms, amazing wifi speed and coverage

hotel was spotless, comfortable bed nice bathroom plenty of facilities

good parking facility, free wifi with friendly and helpful staff

hardly worth mentioning, but the free wifi needs you to register and it's not a simple click

rooms clean and comfortable, staff were very helpful, free parking, great breakfast, air-con, wifi, lovely pub next door

noisy air conditioning kept waking us up even when turned off. poor wifi signal.

did connect to the hotels wifi but we couldn t use our phones in our room as there was no reception

wifi signal could be better could not get a connection

the wifi was not very good

the phone signal wasn't perfect is the only thing, but the wifi made that problem disappear

he answered all my questions regarding meals, wifi

good parking facilities and wifi

couldn't fault the staff, all very friendly and helpful. the wifi was excellent.

no wifi code in room

free wifi and parking

eded for work) but then again i was on the very top

wifi connection can be more stable. signal was excellent but can be diconnected at times.

wifi wasn't the strongest

free wifi, the bed was comfortable and the room was clean

check in and breakfast couldn't find the wifi password anywhere and no reply to messages not many staff at all not 24 hrs

wifi intermittent

also no free wifi, no parking at all even on the street nearby and also an issue with the booking saying there

also no free wifi, no parking at all even on the street nearby and also an issue with the booking saying there

stairs outside with no rails no wifi and tv that wouldn't work without it

parking could be an issue in the busy summer period

fab breakfast and free parking a bonus

will try bar next tie

the small bar in the breakfast room was a lovely place to relax and chat to john and julie

it was a bonus to have a bar too

wifi code no connection or details, room 5 pillows where flat and not enough of them need new ones,

comfortable bed, good wifi, friendly proprietor, parking easily sorted.

wifi wasn t working during our stay

the room had everything i needed and the wifi worked really well

wifi situation

breakfast was excellent, plenty of choice

breakfast was excellent, and free parking at the rear of the property was a valuable bonus

the reception is in bagdale hall as is breakfast and the restaurant

lovely staff, great location, amazing breakfast, pristine white clean bedding,

eggs benedict might be a good addition for a lighter breakfast

whole apartment was very clean- the kitchen well equiped,, really homely and comfortable

everything you could want for if cooking at home in the kitchen

the apartment was well stocked with books and games for the kids to play with, the kitchen was well equipped with things like tuppaware for picnics and plenty of plates and mugs

kitchen was fully stocked with cutlery and crockery

the kitchen was really well equipped and it had everything we needed for 4 nights

we really liked our room, especially the outdoor private patio & a good wifi signal

no wifi and cleaners smoking just outside our room

poor wifi, limited choice of tv channels, tea & coffee making in room could be better quality given

no wifi in our room on the top floor, however i understand this is being sorted soon.

great location, beautifully furnished, good parking, friendly staff!

location, lovely room, nice bar and restaurant area, very good seasonal displays, lovely breakfast area, great staff, very good

we had a lovely meal and breakfast both of which were amazing

bar is well stocked and full of locals with excellent, well kept ales

room, friendly landlords, quick & easy check in, good waitresses & very friendly bar staff-always a smile from all staff, very courteous and responded rapidly to requests

staff were so helpful and friendly - my phone charging plug decided it wouldn't work but a young bar man found the right charging lead so i could charge it near the bar

wifi was free and good

had a bit of a problem with the wifi but after two trips down to the bar it was sorted

wifi wasnt strong enough so couldn't connect in the room

wifi password for the room did not work

walk from the train and town centre, unlimited breakfast buffet included and free unlimited wifi

much choice for kids cereal, pastry's were cold, shower door leaked so water all over the floor

great location, really dog friendly , good bar area

the most wonderful position to take the kids on holiday.

we found the hotel to be comfy and relaxing, nice bar area and comfy lounge, would defiantly recommend to friends and go back

bunkbeds for the kids

the barman who booked us in was friendly and helpful, explaining the keys the doors and the wifi to us

no parking pass and no wifi room 3

wifi is also super quick and doesn't drop out unlike some places we have stayed

good wifi

was difficult to get a wifi connection for admin

tv not working but used free wifi to catch up on news on iplayer etcc

good wifi for working

size of breakfast was just right, really nice sausage and black pudding, the free wifi was a

wifi in the room non existant

and evening meals were good and staff friendly and attentive with free wifi

room is quite outstandingly clean floor and bed with comfort nice bathroom wifi is connected well

we didn t get wifi signal in this room and it was quite dark due to it being below ground level

wifi not working

and luxuriously renovated victorian large room with high ceiling double glazed sash windows and wifi that just worked

poor/slow wifi no food after nine pm

never received clean towels and wifi on 3rd floor is terrible

no wifi in the room and no window to come fresh air

couldn't get wifi in room

wifi not in rooms but didn't spoil our stay at all.

wifi was rubbish in the hotel, didn't work in my room. shower wasn't very powerful.

wifi was patchy

wifi wasn t available throughout.

password for the wifi could have been given on arrival, or in the information folder in room

the only fault

nd this is no real problem ) was i could not get wifi access in my room when work contacted me but it worked perfectly well from downstairs in

lots of storage space includes fridge, freezer, dishwasher, cooking facilities also had free wifi

wifi did not work at all . hot water ran out quickly on a evening

drawback was that the email detailing access to the apartment and parking instructions didn't arrive

parking was close to the apartment and the building was well situated, quiet and seemed well

any issues immediately, near to a sainsbury s so we could pickup bits we needed, very quiet and parking permit worked well, never had an issue finding a space

bad wifi, breakfast wasn't very good.

the wifi coverage in the breakfast room

the tv and wifi worked

- the breakfast and the dinner steaks were delicious - nice selection of libations at both bar areas - excellent location and easy to walk to the shops or to the beachside - the daily

bar was open for a drink when we got back from our concert

friendly staff extremely helpful especially with the parking

bar staff kitchen staff and cleaners were all happy and friendly

as well as, they have a beautiful bar & cafe there and coffee is nice

parking was a nightmare

liked how the hosts were kind enough to help us out with our parking as we arrived really early great pub food and beer well

free wifi

with heating not coming on contacted jane it was sorted stright away she over rode the timer via wifi i think just an issue with timer on system

jane let us have the parking permit as soon as we arrived and we had an early check in

just room was very hot with 2 adults and 2 kids , window opened about 6 inches

with it being an old building no lift so a lot of stairs to climb with kids

staff who couldn't do enough for the kids

was perfect stayed in family room kids loved it

know the room states that, but the photos led me to believe

wifi connection

was a little firm and a few things in the room could have been improved wifi didn t work, there was no remote for the tv and no bedside lamps

smelled, and the drains outside smelled, the drinkers in the pub were all scratters, there was no wifi upon arrival in my room, the staff were disunteresnted and could not provide me with a receipt

friendly staff, nice room, free wifi and very good for the price.

had visited with my brother and 2 teenage grand daughters not the quietest but polite no issues , parking plenty of road parking no issues with parking card from hotel we arrived

lovely quite area free parking

the breakfast was very nice and the bed was nice and comfy.

bar was great worh friendly staff

parking permit for car had to be changed every 3 hours ,

the bar had a good mix of drinks and the breakfast was amazing

the bar has games and a good selection of drinks, which was just what we needed after a busy day

good plenty of choice i paid extra so it was included all food was nice and hot and choice of bar meal even comes with choice of mash or chips and they are all 9

parking

really enjoyed our stay good location friendly staff clean comfortable room free parking a bonus

would have been happier if we've got wifi for free

wifi on 3rd floor was poor/ none

good wifi - i would

wifi wasn't quite good

very comfortable bed and fantastic power shower...relaxing spa facilities and 24hr free wifi..

us both so welcome,the views from the bedroom are amazing overlooking the harbour,even from the bar area you have a great view, a perfect gem of a place you won t be disappointed

and really couldn't be improved upon and despite being above a pub there was no noise from the bar and every night we enjoyed very comfortable sleep

was spot on good food, friendly staff nice clean room, lovely views from bar windows overlooking the

everything really, the breakfast was okay, it was enough

breakfast was good and filling

machine and a mini fridge and all information was available on the smart tv, my husband is a wifi snob and he was very happy with the signal when he did a bit of work in the morning

no free wifi, and no information about how to access any wifi in rooms

good wifi

wifi was excellent

wifi wasn't the best

the only minor irk was that the wifi didn't reach the top floor.

i couldn't connect to the wifi network which was not so necessary

no wifi to the rooms

staff and owner, great breakfast, easy access to town, pubs nearby, room was great with wifi, would

wifi was no strong.

the free wifi was useful and no premium service offered

free wifi in the

wifi in room was pretty good and strong, and plenty of tea/coffee/hot chocolate, etc provided with

in room, big bathroom and decent shower, large bath towels, nice lighting, storage, earplugs, wifi

breakfast was lovely. staff really helpful and friendly. great having free wifi.

parking as i got a parking ticket for parking where they told me

not causing a major issue, parking for my motorcycle was a concern

parking when we checked in was the only issue, but this was whitby, not the specific place.

if you know whitby you will know that parking can be an issue and parking for this property is with a scratch card on the west cliff

very small fridge could be a good idea for milk and drinks parking was only a short distance away but i think in busy periods it could be hard to find a

issue with wifi signal

on site wifi and sky tv in the room

wifi was good and very comfy beds

the wifi wasn't secure with a password or anything making it public and therefore not secure and safe

was supposed to have a bath not a shower according to the pictures there was supposed to be free wifi but the password didn't work it was a massive joke then we got accused of smoking in our room

the wifi didn t work in my room, but did when was outside my room & corridors.

wifi was fast and free

the tv and wifi worked perfectly

wifi wasn't great, went on and off a lot

with people rather than try and follow instruction to collect keys, especially when i didn't have wifi connection to access the codes etc

wifi didn't work, maybe because we were on the top floor

only down side, wifi did not work in room, ok in communal areas on ground

also wifi was temperamental

wifi connection in 1 of our 2 rooms was poor

wifi in room 29 on the third floor

wifi charges

free guest wifi would be a bonus

wifi was a little bit lacking and one lady in the lobby bar was very abrupt

the website does say free wifi but it is actually 7 quid a day

wifi very patchy.

standards and no free wifi

plenty of useful things like iron kettle etc in the room and the wifi was good

very disappointed about the new charge for the wifi.

no wifi in room.

aware it was britannia when i booked which to be fair would have probably put me off booking, wifi cost in rooms is 7 per day which is pricey, nespresso machine in the room didn't have any

wifi was hit and miss

only thing was i couldnt get on wifi

wifi in rrom and the network is very poor in the site, need to go down to the bar to

couldnt get wifi

no wifi in the room

couldnt access the wifi at all and couldn't mske use of the television due to this

complimentary wifi, tv and tea making facility also provided

the wifi is so unstable as to be almost unusable in the rooms

wifi was sketchy - apparently this is a problem everywhere on the east cliff, not just this hotel

wifi isn t very good

) spotless clean - regular room service fridge hairdryer tea and coffee facilities toiletries

excellent, bar and garden area very pleasant

liked absolutely everything about this property: it was clean, comfortable, with ample parking, good wi-fi, superb food, friendly and efficient staff

plenty of parking nice and secluded but walking distance to the coast

and would recommend having an evening meal in the the restaurant or just sitting in the bar by an open fire with bailey for added company

the staff were so friendly and the cocktail bar devine

great cocktail bar and tea room

the owner was also livid that we hadn t even had a drink in the bar or tried to have a conversation with the staff to which we replied that we didn t want to

the cocktails in the cocktail bar were amazing, and the breakfast was so good

the bar room was good

poor wifi connectivity.

the wifi connection was very poor indeed

poor wifi,or phone reception.

bed was ok, room was ok. wifi was ok. meal in resturant was good but a bit pricey i thought.

wifi terrible.

main thing was the non-functioning wifi

good wifi connection during our stay

wifi went off occasionally

off there wifi

the rooms were comfortable and finished to a high standard. breakfast was amazingud83dude42

local produce at breakfast, their own orchard apple juice and jam

quiet area with ample parking

the breakfast was perfect, with looks of home made or local

excellent service, quality breakfast, super comfy bed, slept very well.

breakfast, choice and quality

which allows you to store your luggage for a small fee so you can enjoy your last day,also bar and restruant closed at 5 pm ,not ideal as weather wasnt good and given the location as a

the location right on the main promenade is ideal for local bars and restaurants and the beach

breakfast was beautiful and the staff were lovely and helpful

breakfast was tasty

spot for all amenities, staff were fab really friendly, place was immaculate, had the breakfast which was very nice, atmosphere chilled and played some good music too

room was very clean with a working tv, kettle and wifi

took a while for our drinks to come

tv didnt work wifi didnt work no toilet roll staff not bothered only good thing bed comfy and

ter our starters had arrived) wifi password didn't

wifi is terrible

great room, great bar and great food in the restaurant

lovely food served in the bar and dog friendly

served food bur we ventured out to dine as just 1 night so wanted to explore we went to the tow bar and down to cayton bay for sunset beach walk beautiful the accommodation was everything we

ample free parking for guests and felt safe and secure

plenty of car parking space and secure

bar and cocktail room relaxing and very well decorated to a high standard

food quality was excellent , presentation was excellent , room service was excellent

breakfast excellent staff very helpful a credit to the hotel

although very generous with your yorkshire grill breakfast

breakfast was excellent with a good choice of hot and cold options

complimentary continental breakfast that you can take back to your room if you wish

a continental breakfast was included, which wasn't advertised on booking

the jacuzzi bath was massive and fits two adults with ease

well equipped kitchen

every facility was to hand in the cottage, all kitchen and bathroom necessities were there