the wifi didn't work but i had mobile signal so that was alright

intermittent wifi no hand towels provided

) no wifi even though stated

slight problem with wifi, signal poor as room at top of building.

wifi available only during the daytime

slight issues parking but it was a very busy weekend so no fault of that hotel

with option to have breakfast in our room the room and hotel was clean and tidy

have had at any restaurant before and would eat there again even of not staying at the hotel the bar tender was very helpful and knowledgeable on his cocktails and at 2 for 15 good

wonderful place to stay in a very good location with ample parking both on and off site all at no extra cost

we love the hotel it s so quirky. amazing food, great bar and a fab location

no wifi... perhaps it doesn't reach all parts of the hotel

the wifi connection wasn t that good

the room we had the wifi signal was poor, it didn't really effect us, but other people may need

however the wifi didn t reach the bedroom and the heating was a bit inconsistent from room to room

the only little thing was wifi little weak

breakfast tasty and substantial. location overlooking the bay.

staff were very accommodating, we missed our breakfast time but was cooked afresh full english anyway which was lovely, bedroom was very clean

very comfy, good location, able to park on site, lovely staff, fantastic breakfast ud83dude0b

parking available but tricky bends .

poor and toilet flush poor room windows were poor with wind noise all night breakfast was cold parking was on the main

we were very impressed with how well it is presented, the staff were very kind and welcoming, the breakfast in the morning was absolutely lovely, we definitely recommend staying you won t be

only use for bed & breakfast because i was attending a funeral

with it being above a pub it was great to have a drink in and loads of parking behind the pub too, would love to visit and stay again

there is plently of parking and a good beer garden

staff were very helpful - we had to leave before breakfast was served - so we were provided with a packed lunch instead

only negative was the wifi. it was pretty weak throughout the stay

wifi was free, bed was huge, only thing i would suggest is to have greater choice of meals/snacks

during in my stay the free wifi

not eat at hotel,breakfast was too early no wifi in our room i

wifi was very poor

poor wifi and tv connectivity.

water pressure in shower poor. wifi reception poor.

wifi is the thing that lets this property down -especially as i am staying with a purpose of work

the wifi didn t seem to connect properly with the password that was provided.

fault to the hotel but no phone signal at all but does have wifi

the tv did struggle with wifi signal occasionally but not enough to make the program unwatchable

staff brilliant size room for the money really good free wifi bonus when taking young children breakfast which was provided in the room rate was excellent

very friendly and helpful staff, excellent wifi, good beachfront location

good parking and super fast wifi

wifi signal in room 3 was terrible, they did try fix it, but i think the room was just in a blind

the wifi was okay but kept on dropping out, not good when trying to work

thoughtful little touches like the slow closing toilet seat and our absolute favourite thing the wifi worked without having to fight with the cloud, or other such obstacles

couldn't get the wifi to work at all.

wifi was difficult to connect to

free wifi code not shown, normally hotels make it available on a notice in the room

no wifi password and the coffee bags were vile.

there was no wifi as the password wasn t

though i didn't ask at the bar) & parking was either on street or a nearby public car park

immediately obvious wifi

could not connected to wifi

was a fantastic host became a friend instantly ,very clean,comfy bed,great shower,wifi worked well

upon arriving at the believe boutique, i met with claire, the owner of the hotel and bar

the bar downstairs was lovely everyone was so friendly had the best stay

were in the room right above the bar so if you wasn t prepared for the music going on into the early hours this would be a problem

you just need to be aware it is above a bar so noisy at weekends

the wifi password on the wall was wrong the wifi password on the laminated sheet was correct

hard to connect to wifi and a little bit early check out time especially for weekend.

wifi was available and it was easy to connect my laptop to the hub, but

very small issue but not too inconvenient was the wifi not reaching our room on the top floor

no wifi during time of visit possibly suggest a lighter breakfast option

peter, in the room kitchen was very unclean

the place is quite central and the bed is comfortable. a kitchen is available for use.

it was space for kitchen- available fridge - what it was great

there s a communal kitchen with microwave, fridge and toaster plus a nice relaxed sitting room downstairs

only problem was the wifi

laptop friendly, and excellent wifi allowing work to be done uninterrupted

no visible free wifi code that i could see

the only issues was poor signal with wifi and phone signal.

wifi was slow and variable

poor wifi

good wifi

signal for ee or o2 during our stay, so it is something to be aware of, though there was free wifi

couldn't log onto the wifi.

handy location. free wifi

breakfast buffet area could be a bit bigger

our room it was room 9 very clean and comfortable ,staff very polite and helpful , excellent breakfast great service ,we loved been separate from the pub very peacefull,we had great weather so

the food was very good, great value for money and delicious ud83dude0b plenty of choice for breakfast which set us up for the day

they were able to get us an early check in for a wedding. friendly staff.

breakfast was great and staff,lovely

were friendly and very helpful

friendly, welcoming staff. great breakfast.

loved the room and spa bath was an added bonus

the bath spa was relaxing and the room was very clean

it felt luxurious and then to add to the luxury there was a 2 person spa bath

there the first weekend renovation was complete, but everything was fine regarding heating and wifi

stayed from 5pm - 7am the next day but the room was spotless, wifi was amazing as i had zero phone signal

no wifi

given the teething issue such as being in the middle of switching over the wifi and no dinner service, we was warned of this and offered a refund well in advance

no streaming services to log on to and wifi was limited, but didn't matter for one night stay

free wifi that worked well in the bedroom

information book in our room said the wifi didn't need a code, but when we tried to connect it asked for a code

excellent wifi connection

very comfy bed, awesome views, peaceful location, great wifi

d reception otherwise, so very grateful for the fast internet

warm, attractive bar with open fire

plenty of car parking for both residents and visitors

ignificantly, mostly family) set the bar for all aspects of looking after guests

great bar with good selection of beer and wine

there was ample car parking space

excellent parking, wifi and tv. good breakfast and quiet location

wifi worked well

wifi signal quite poor.

the wifi was slow and poor, and the water flow from the shower was very poor.

wifi is weak

breakfast is ok but is pre-prepared continental left in room - fair value but a cooked option is

the continental breakfast was lovely and the ample free parking was an added bonus

free parking large room easy access to great ayton centre above a pub which unfortunately we did not use

great location with plenty of room for 3 friends on a bike trip. ample parking available to.

breakfast was continental but just across the road is a great cafe for for hot breakfast

very modern well equipped room. good bar and public areas and wifi worked well in the room !

rooms clean, tea provided, wifi

clean comfy room. buffet style breakfast, onsite parking and free wifi. good value for money.

wifi wasn't working at all for me

room could have been cleaner and wifi shocking

crappy beds! no bar or restaurant small shower. got wet going to the room. depressing place!

uncomfortable to sleep on, there were no shower gels or shampoo left in the room so we had to use bar soap for the shower

bar next door and an indian buffet restaurant other side with 10% off for hotel users

showers don't stay hot.hotel attached bar closes to early midweek.

not a hotel if you just want somewhere to sleep for the night and go then fine it said it had a bar but i never saw it as couldn't take my elderly mother over the car park in the dark & you need

poor wifi strength in room 17.

wifi all good

wifi on top floor not too strong

wifi could have been better in all areas of the hotel.

wifi connection was a little spotty in the room but was fine for the night.

could'nt connect to wifi beyond the top of the stairs

so tv and wifi were either non existent or limited

the wifi and internet were shocking if they could sort that out the place would be fabulous

could not log on to wifi. everything else ok

and tidy, spacious room, had the choice of a bath or shower, comfortable bed, free wifi and the food was

was perfect, seaview, hubby played golf all amenities close by, 100 metres to food bowling, wine bars absolutely loved it and will

facilities including two kitchens, a laundry room, pool table, darts board and large tv in the communal

shared kitchen and laundry.

fully fitted kitchen and laundry room were a bonus we were not

very easy check in. kitchen, laundry, pool table etc. my view was great.

wifi is easy to get connected and very fast

beds are really comfy, rooms are a good size, the free wifi is great as i was able to do a zoom meeting with no issues from the room

free wifi good

wifi is great

the free wifi is also very good and is fast enough to stream movies and tv shows

there was only one member of staff who had his hands full checking in guests, serving at the bar etc

wish there could have been room service delivery for the breakfast and atleast bottle of water in the room as i found myself dehydrated and had to always go

of the staff were excellent, from check in/out to the night lady and bar staff, they were friendly and looked after us very well

staff were very accommodating, allowing us early check in and having great advice on the local area

breakfast and room

the wifi was a bit difficult to connect to

wifi could not work for all our devices

hotel is fine but the wifi is not very good, limited access and intermittent

food excellent and great service good wifi very quiet room 120 pity first key supplied did not fit the

staff was friendly however wifi was a let down

a beautiful quiet location, amazing bar staff and the restaurant food was well price

also, we have a bar snack and the food was lovely

the bar downstairs was a very comfortable place for a woman traveling alone

bar closed before

bar could have been open longer and it could have served breakfast but this is all i would

nothing - wish we’d been able to stay longer to enjoy the bar area and restaurant

friendly staff...reasonable bar prices...comfy bed big room.

needs more life in the bar etc there’s so much potential for the hotel

the staff were very friendly, no problem getting a drink in the bar

i would recommend people to go in for a drink in the lovely bar and look around the ballroom if you want to hold an event or even for your wedding

luxurious bath towels, very wide screen tv in the room, a wonderful breakfast made to order each morning and the most helpful and friendly staff anywhere in the

great staff.fantastic breakfast would go back .deserve a 5 star

gave us excellent early check in

the hotel bar had good local bitter

yet enough room for the other one, at breakfast hot food but cold plate, poor parking, bar & restaurant not

wifi didn't work in the bedroom but did work downstairs in the reception area/breakfast room

wifi didn t reach the bedroom

location was great so quiet , room clean and comfortable wifi great connection . breakfast good

the wifi did not stretch to our room on the first floor. it only worked in the bar area.

wifi very poor

comprehensive breakfast and enticing dinner menu cooked and served faultlessly

bar was very full,so no seats but went through to the lounge

we stayed overnight, very impressed with the room, breakfast and staff.

wasn't really any information in the room regarding breakfast times or room service/menu although the lady at reception is more than helpful if you gave any questions

are very uncomfortable and room service breakfast order not taken correctly, so it didn't arrive

network reception in rooms or internet

poor mobile access and limited wifi for business use

noisy air conditioning kept waking us up even when turned off. poor wifi signal.

wifi signal could be better could not get a connection

did connect to the hotels wifi but we couldn t use our phones in our room as there was no reception

room was lovely, we had an early check in and late check out at no extra cost, and the the full english breakfast was very

breakfast, the was plenty to choose from, buffet service for juice and cereal, other hot food

room was lovely staff were attaintive food was brilliant and good value for money drinks at bar reasonable prices breakfast was lovely will definitely book again

great location for nymr and very helpful friendly staff. lovely breakfast great choice.

parking was a little difficult only due to our later arrival, around 7pm in the evening which meant

wifi password at teh ready in room

the wifi also didn't work in room 1

a wifi link was not available

wifi was a bit rubbish where we stayed but it was away from the main building

did not use the restaurant. the wifi did not work in our room

size of breakfast was just right, really nice sausage and black pudding, the free wifi was a

good wifi for working

and evening meals were good and staff friendly and attentive with free wifi

wifi in the room non existant

a delicious breakfast was included in the price as was excellent wifi and designated parking

nothing really, maybe just given a little more info for example re wifi on arrival

wifi in the room was hit and miss and we couldn t access netflix

wardrobe or place to put away your clothes in the living room/bedroom part of the lodge and the wifi went off around 19:30 and didn't come back on the remainder of our stay

comfortable and clean room, tea making facilites provided, nice bathroom with walk in shower, wifi that works as advertised, excellent parking

wifi was a bit hit and miss but it was usable

leap is in an ideal position as, unlike most places in the centre of whitby, there was free parking next to the hotel

well stocked bar, great bar meals and a superb english breakfast

parking was possible outside the hotel

excellent breakfast and bar meals. bright modern decor. cheerful and helpful staff.

breakfast was very tasty and the bar is well stocked too

wifi wasn t available throughout.

wifi is only good in the lounge.

wifi was very weak and unstable on our stay. apart from that all perfect.

the only fault

really i couldn t get the wifi to work despite getty the passcodes from downstairs but maybe it was me or my device

free wifi

with heating not coming on contacted jane it was sorted stright away she over rode the timer via wifi i think just an issue with timer on system

jane let us have the parking permit as soon as we arrived and we had an early check in

with people rather than try and follow instruction to collect keys, especially when i didn't have wifi connection to access the codes etc

but the wifi also didn't work

wifi not available in the top floor

wifi wasn't great, went on and off a lot

bed was comfortable and the room and bathroom a decent size with excellent, high speed, wifi

wifi intermittent

also no free wifi, no parking at all even on the street nearby and also an issue with the booking saying there

stairs outside with no rails no wifi and tv that wouldn't work without it

also no free wifi, no parking at all even on the street nearby and also an issue with the booking saying there

poor wifi connectivity.

the room needs new bed and tv to small and the wifi would not work in the room very poor

the wifi connection was very poor indeed

fantastic wifi best burger i ve eaten in a long while in the

evening meals to rushed and poor quality . wifi poor , only available in reception .

wifi not easy to access - struggling to find negatives!

wifi connection can be more stable. signal was excellent but can be diconnected at times.

had difficulty accessing the free wifi

eded for work) but then again i was on the very top

wifi wasn't the strongest

great cocktail bar and tea room

the owner was also livid that we hadn t even had a drink in the bar or tried to have a conversation with the staff to which we replied that we didn t want to

the staff were so friendly and the cocktail bar devine

the cocktails in the cocktail bar were amazing, and the breakfast was so good

the bar room was good

as well as, they have a beautiful bar & cafe there and coffee is nice

friendly staff extremely helpful especially with the parking

need to be reasonably fit to get up the stairs but whitby is very hilly everywhere , parking difficult

parking was a nightmare

brilliant location, room and bar service brilliant

the reception is in bagdale hall as is breakfast and the restaurant

parking was available on site which was handy

breakfast was excellent, plenty of choice

proximity to town was excellent. breakfast was amazing. free car parking a bonus.

free parking right in the centre of whitby

not get wifi in the bedroom at any time of day

room is quite outstandingly clean floor and bed with comfort nice bathroom wifi is connected well

wifi could have been better but this was probably down to being on the lowest floor

was unable to use wifi, staff were less that helpful, however this was a slight issue which did not affect our stay

and luxuriously renovated victorian large room with high ceiling double glazed sash windows and wifi that just worked

wifi kept dropping out, but apart from that small issue, everything else was excellent

needs wifi in rooms

the wifi was a little intermittent and the same applied to ee mobile access.. not that we

wifi is a bit slow

beautiful building & lovely staff. breakfast was great. good wifi connection. private carpark.

parking as i got a parking ticket for parking where they told me

the room comes with a parking pass, which is great

very small fridge could be a good idea for milk and drinks parking was only a short distance away but i think in busy periods it could be hard to find a

parking when we checked in was the only issue, but this was whitby, not the specific place.

if you know whitby you will know that parking can be an issue and parking for this property is with a scratch card on the west cliff

poor wifi, limited choice of tv channels, tea & coffee making in room could be better quality given

we really liked our room, especially the outdoor private patio & a good wifi signal

no wifi in our room on the top floor, however i understand this is being sorted soon.

no wifi and cleaners smoking just outside our room

great location, beautifully furnished, good parking, friendly staff!

wifi wasnt strong enough so couldn't connect in the room

walk from the train and town centre, unlimited breakfast buffet included and free unlimited wifi

had a bit of a problem with the wifi but after two trips down to the bar it was sorted

wifi was free and good

wifi password for the room did not work

good wifi connection during our stay

off there wifi

wifi went off occasionally

main thing was the non-functioning wifi

the option to purchase tea and coffee at the bar for the whole duration the bar is open

was difficult to get a wifi connection for admin

the wifi was free and good strength at all times of the day

view of harbour strong wifi and tv plenty of hot water quality towels and bed linen

good wifi

wifi required signing up for membership of some nonsense account

very comfortable and had lots little extra touches like kids toys and books

the information folder in the cupboard in the kitchen needs updating regards to where to put your used bed linen and towels before leaving as

lovely clean space, with comfortable bed and well stocked kitchen

everything you could want for if cooking at home in the kitchen

loved the extra thoughts throughout the apt like kids books/toys, radio and smart tvs

the breakfast is good value for money and the staff were very accommodating

location was perfect, room over looking the harbour. breakfast was great, staff were fabulous.

the view from the hotel was lovely. great rooms very comfortable beds. lovely breakfast.

breakfast was good and filling

us both so welcome,the views from the bedroom are amazing overlooking the harbour,even from the bar area you have a great view, a perfect gem of a place you won t be disappointed

couldnt access the wifi at all and couldn't mske use of the television due to this

the wifi is so unstable as to be almost unusable in the rooms

wifi a bit unreliable but ok

wifi isn t very good

wifi was sketchy - apparently this is a problem everywhere on the east cliff, not just this hotel

nice food in the bar also

a 60 year old with bad knees i found the furniture too low in the reception bar area

comfortable lounge, bar and dining areas

trains to pickering and surrounding areas could be got from here, we pre-booked a table in the bar at the hotel for our evening meals for both nights

evening meal and breakfast excellent

free parking and wifi

i didn t mind but some may- there was no signal at the location but there was wifi!

the wifi was very poor.

wifi was a bit hit and miss normally we wouldn't mind but trying to keep up to date with all

wifi was not available in hotel room so had to work in one of the public areas which is not ideal

wifi connection wasn't that strong

it s amazing views a rich the valley from our room. good wifi in rooms.

in the middle of the moors so it's not surprising but the wifi was a little weak/unavailable in some parts of the hotel

wifi didn't work very well in the rooms and the shower took forever to become lukewarm.

st in case you're relying on a

wifi a little slow, nothing to complain about though as we were too busy!!

free wifi

facilities, clean rooms, amazing wifi speed and coverage

good parking facility, free wifi with friendly and helpful staff

a coffee tv wifi, hairdryer) couldn t hear any noise from outside our room and there were children staying in

brilliant breakfast preorder the night before and it comes fresh at the time you have asked for.

have breakfast

the two hosts were excellent in putting on a brilliant breakfast at a different time than normal

clean comfy rooms. very quiet. excellent breakfast. very friendly staff and great food

and peaceful set in a countryside setting a 10 minute drive into hartlepool also the excellent breakfast we chose the full english which does set you up nicely for the day if you want value for

the wifi is also very good which is something business travellers would need to

the wifi was practically none existent.

clean, very friendly helpful team, lovely room. wifi was good.

wifi poor, unuseable even.

good free wifi

the bar and the food was outstanding ,very good quality,all at a reasonable price

staff were friendly breakfast & meals was lovely

the live music in the bar was great

clean and tidy rooms breakfast good choice even for gluten free, evening good choice forfood, fantastic atmosphere

nicely decorated, friendly staff, amazing location. great breakfast.

wifi was not available in our room you had to go to reception

historic, family owned, brilliant staff good food & ales, great room, good wifi & sea views to die for - and wendy who made us feel one of the family

the wifi was a bit sluggish

a stronger wifi signal would have been appreciated

wifi not available in our room

only thing was wifi going off and on

small downside was we struggled to get the wifi to work and the tv was very small in the room

but i was pleasantly surprised by its rural position; what s more, parking is free as is the wifi connection

no drinking water in the room no menus or details of wifi in the

very big comfortable bed and a lovely breakfast ud83dude0b

breakfast was excellent and the evening meal was lovely

plenty of private parking on site

decorated nicely, it was comfortable very clean, the staff were very friendly and helpful, the bar was cozy, the food was

delicious food at both breakfast and dinner

location, clean, helpful staff and ample parking

ple & secure parking to rear) & checked in to our beautiful room 1

ce again) lots of lovely local produce

plenty parking room

access to the parking.

the style of the property, the bar area, the restaurant and the room, were all superb

well as being a ++++ for all the usual amenities (location, parking, wifi, food, rooms with very comfortable beds etc), the real plus was the friendliness of the staff; (+)very friendly and helpful. secure cycle store. delicious breakfast. good wifi and netflix (+)great food, good wifi, friendly staff (+) wifi works well (+) the wifi actually worked very well and proved (-)wifi was a little slow. (+)was a little dated, but bed was excellent and good tv and wifi (+) each day you were given a wifi code which (-)short walk away, minor problem with some applications on my laptop not getting on with the guest wifi, pages kept trying to redirect to facebook which i don't use (-)wifi could have been better

was excellent and free car parking which is a bonus

the hotel lounge and bar area was very stylish,it was obvious that a lot of thought had gone into it's design

owner was so welcoming and went out of her way to accommodate our early check in and after hours return as we were attending a wedding in the area

the on-site secure parking a definite bonus

wifi

tched the rugby on tnt sorts)

wifi and hot water fine

wifi worked well

excellent wifi and tv

no wifi

wifi was good enough

email, when we arrived we were told that the holiday cottage did not include breakfast or wifi

com and when i booked, the description stated free wifi, breakfast included and a television in the living room

wifi not working.