cleanliness, warm breakfast, good location, nice indoor pool for the grandkids

hotel is completely new and the complimentary breakfast exceeded our expectations

breakfast wasn't as good as the hampton we stayed in when we were in south carolina in april 2022

great location, comfortable mattress and wonderful breakfast!

breakfast was great, as was front desk service

the pool being closed, but due to covid 19 that is outside of the property's control.

breakfast was good but maybe some fruit besides apples would have been nice

gym could use more equipment.

there wasn't any breakfast sis to construction.

perfect location had indoor pool and great breakfast

breakfast options were also very nice

on the weekend breakfast should be available till 11:00am.

breakfast could be better

breakfast was good and was ready a little early

didn’t eat breakfast. location was great for where we wanted to visit while in town.

no breakfast but the staff helped us find eats and that was really nice . very nice staff

coffee in breakfast area terrible, they need better coffee

loved how clean the rooms and place was and had a great breakfast included.

i like a warm breakfast, but happy with at least what was served

continental breakfast wasn’t stocked

also that they have a laundry facility on site which is very convenient as well

this was a romantic night for me and my husband with no kids and noices from home

enjoyed the pool and gym

we were on the first floor and the breakfast was great and staff very friendly

need indoor pool

it's unfortunate there is not an indoor pool.

customer for life:) also has a nice little gym- thanks

the pool wasn't open due to lack of permit, which was a bummer

good breakfast. new hotel. very spacious.

the pool, the common area and all were comfortable

pool was closed most of our stay.

very friendly staff! very clean rooms!! even has a guest laundry, pool, and gym.

no where 5 people in a 6 people room no linen for sleeper couch bed they ran out clean towels in pool area pool had a 5 person limit ran out of food breakfast, 2 mornings in a row at 8 am 1 entry

breakfast was great and the bed was comfortable.

breakfast had good options

beautiful room, clean and spacious. great breakfast!

the pool area was great for the kids

couldn't sleep very good because the people above us had young kids i assume and were up all night and they were running around their room very loudly and kept

great place to stay. decent breakfast, heated pool, small gym nice lobby to hang out in.

staff, cleanliness, location, indoor pool and no pets.

was lots of kids right up until pool closed

guy that checked us in left the pool open 30 extra minutes for the kids since we arrived late

we had a truck with a trailer and she told us exactly where we could park

decent breakfast

pool temp hotter

pool closed/ gym closed / disappointing breakfast-no discount for not having these

pool was cold

had a conference call 30 minutes after i checked in and couldn t get wifi to work i informed front desk and ask if there was any other way i could connect because i

i didn't know if we had to pay for wifi use or if it was a courtesy.

have to pay extra for anything like wifi

wifi and cable was nice and it was clean and spacious for the most part

wifi, better water temp and pressure and a basic breakfast be included in the cost of the

overall super nice, staff was friendly and the breakfast was a nice selection.

late at night/early morning (2am) was upgraded to a suite for free and given late check out

saw the workers smiling and laughing while working folding laundry

pool needed some attention. water was a little cloudy.

clean and accommodating. pool/spa and breakfast.

2) kitchen was fine

breakfast was a little weak!

the standard room which included a full size bed a loveseat that made into a single bed and had a kitchenette

the breakfast could have been a little better.

the breakfast in the morning was very minimal. although the coffee was good.

plus the kitchenette was a great addition and the full size fridge a bonus

loved the laundry facilities

laundry room was very spacious with many washers and dryers

clean elevator laundry and fitness room vending machine

if i needed to do laundry, they had machines on the property

also the wifi stopped working in the evening and it was morning before it started back

amenities

of parking

breakfast

very clean great breakfast i will definitely stay again

then with the knock that morning, nope i won’t take my kids back to a place that gives me bad feelings

heard stuff i’m glad my kids didn’t

laundry facilities were out of order the entire 10 days i was there

our kids thought the room was really cool which was a bonus

friendly welcoming staff. very clean. outstanding pool and breakfast.

the lobby was bright and cheerful, they had breakfast and games everyone could play while we worked out insurance issues in the morning

the room was great. the breakfast was awesome. love that they had a pool table and games.

only thing i can complain about is the rude kids running up and down the hallways while we were trying to sleep

everything don?t have one complaints , breakfast was great , room clean and wonderful staff

they had activities for the kids like fuzbol, board games, coloring books

door on gym needs to be fixed and more gluten free

the treadmill was broken in the gym, and there were no tiles

i appreciated the televisions, printer,&free laundry

great fitness room, well-located, good value, amenities including fast internet and well-stocked kitchen

they also had free laundry facilities

as we were traveling with our 4 kids that wasn't great to hear when arriving at 12:30a, exhausted from the road

breakfast was even over and she let me get food from the fridge so i could eat after running a race

noisy neighbors with young kids

they allow you to pay deposit in cash. cute little rooms. sufficient breakfast.

fact that they had a party down in the lobby and allowed the kids to run and scream in the hallways

comfortable bed. breakfast was decent.

breakfast was great! rooms comfortable

aso, loved the breakfast

breakfast

hotel was very convenient to eateries & , the expressway … the complimentary breakfast was exceptional

great location breakfast was great

breakfast, beds, pillows, staff, everything

they let us have an early check in which was even better since we had an early evening wedding to attend

the breakfast options.

clean, comfortable beds, and a great breakfast for a reasonable rate

they did not a inside pool.

the breakfast was amazing

location and friendliness of hotel front desk agent as well as free breakfast amenity

to be honest, it was the most disappointing breakfast we've ever experienced at a hampton inn

breakfast was excellent very tasty

the pool hours were short

clean, staff was nice, pool was clean and bathroom right next to pool convenient for families

beds and we had to reserve the pool time to avoid sharing during covid which was great for the kids

clean and tolerable of kids

nothing. we didn't use anything beside the bedroom. the pool from our view looked wonderful.

clean comfortable room! hot breakfast! great shower!

comfortable beds, excellent breakfast selection.

because of covid...did not serve breakfast.

friendly and quiet. breakfast was good. bed was comfortable. room was clean.

western hotels over time, and this one had the nicest room with two comfortable chairs to sit in, breakfast was good and hotel clean

nice full breakfast

the bed wasn't rock hard, it was very comfortable! breakfast was good. everyone was very polite.

free breakfast

both the pool and fitness center were nice

gym pool quiet very homie

need darkening shade for window on 3rd floor with a bright light outside. breakfast was cold

i didn't eat breakfast while i stay three different times

door never locked and was not fixed when i asked, had to keep our belongings with us, breakfast was very mediocre, and staff never did housekeeping, would have to go to desk for towels,

this was perfect, right off tge highway and tge breakfast was good

could of had a better breakfast for everyone no eggs or bacon for the kids

was located beside laundry room and it runs all night

i didn’t get to call ahead to see if our room was ready for early check in

they had laundry on site, a pool, rooms were clean and ready to go

the kitchen was the best part and laundry.

to other esa's and that visitors must keep an open mind there are no other hotels have on-site laundry in a clean place

people in the next room had a lot of kids and everytime we dozed off they would scream and hollor

super nice hotel and staff. asked for late check out and they accommodated.

breakfast was great!

breakfast buffet was incredible - second to none

very clean and friendly staff. my kids enjoyed the nice pool area

breakfast was warm and great

too many kids running through the hall. the breakfast could be a whole lot better for the price.

stay there when i visit my kids

we did not use it, but having a 24h gym and a pool open for many hours is another thing to consider

i loved the service of jostin the boy at the reception and the service of the lady from the kitchen

very nice breakfast

breakfast was amazing withblots of options.

the breakfast was great and the gym was a great way to start the day.

there is an atm in the lobby, a laundry, nice dining area (good breakfast), plenty of parking in a lovely area of louisville

good value for the money. hotel was clean well organized and they have a great hot tub with pool

convenient location and lovely outdoor pool.

website said suitable for a kids bed but there was hardly any cushion to it and felt the springs where in your back when you

pool was closed, that is why we booked that hotel! hreakfast was

kids running around. the hotel probably couldn't do anything about it, but it was annoying.

also the bar was great to sit and have a drink and eat after being in the pool

the wifi wasn't great. most of the time i couldn't get it.

the free drinks, breakfast, and wifi. also the staff

wifi is not free wrong information

we got there to late for the evening kickoff so went to the bar & ordered food

clean & spacious property lots of parking, happy hour each day with free drink options, quiet and family/pet friendly the staff is

nice gym, clean facility inside and out

breakfast was excellent - cooked to order.

the pool could have been a little warmer

the pool water was very cloudy.

the pool was open, so the kids got to enjoy it

clean, friendly, efficient service. breakfast for our basketball team.

breakfast but it was free so can't complain

did not eat breakfast location was fine

breakfast was mostly cereal, milk, and apples. it was adequate.

over friendly lol everyone was great especially the desk clerks super nice and helpful just no breakfast only bad part of experience house keeping came beat on on door everyday to see if

returned from sightseeing and were ready for a cool dip in the pool, only to find out there was a chemical issue and it would be closed for the night

the gym was nice and the bed was very comfortable

price was good, pool was fun and great for the kids

price was good, pool was fun and great for the kids

the coffee in the rooms wasn't very good. the pool was crowded with kids who had no adult.

room was comfortable. kitchenette is well-appointed and there is a real freezer.

room is clean and breakfast is nice

the pool and gym are great amenities

indoor pool gym breakfast shampoo conditioner lotion

i enjoyed sitting by the pool or sitting in one of the many patios

clean pool and hot tubs are hard to find but yours was spotless

i liked the way breakfast was set up, but the quality of the food was not great.

the kitchen staff, front desk staff, and house keeping staff were all very nice people

a one bedroom kitchenette brought are on food got in room nothing to use in kitchenette had to go buy basic stuff

having the breakfast, we stay because granddaughter has to see the doctor

the fitness center was nice

the pool table in the lobby/lounge area. plus, the breakfast selection was incredible.

breakfast was included had swimming pool staff was very nice

i didn’t see a speck of dust, everything very updated and the breakfast was excellent

the breakfast was superb

quick check-in, large very clean room,good enough breakfast

my kids couldn't able to sleep the whole night, it was bending from middle

kitchen was well appointed and clean

the pool was clean and cozy, the breakfast was complete and delicious

having a fully loaded kitchen was also a plus

everywhere, pool green entire stay, no laundry service, internet not working in our room, drug addicts and homeless roaming all day and

more items added to breakfast bar

little choice of breakfast.

friendly staff. hot breakfast

breakfast could have been a little more filled with choice's

staff friendly and courteous. big and plentiful breakfast, great pool area, and wifi

had a suite and a studio as we had 4 adults and 3 kids

great pool and other amenities

it was clean, free breakfast buffet,and friendly staff

friendly, helpful staff and a great hot breakfast!

no pet fee

they had rooms ready for us for an early check in and the staff was very friendly and helpful.

can't compliment the front desk staff enough; having driven all night i needed an early check in; the staff juggled the room cleaning schedule around, got a room cleaned for me

there is a small swimming pool there but we did not use it

wish breakfast was later.

were a little pricey for what they were, wish breakfast hours were just a little longer, hard to get kids out of bed early when they know school

the pool was warm and they even had noodles for the kids

the heated indoor pool also

we go to swim the pool was

all thow you advertised an outdoor pool and when i asked i was told that in the fine print that said it was not in use

pool closed due to covid. hallway and our room very warm upon entry

breakfast bar lil small

the breakfast could have had a little more to choose from.

to everything you really need, facilities were clean, laundry room available & front desk was helpful

were several young kids running around in the hallways late at night and in the early morning

clean and laundry facilities

breakfast was a really nice experience as well, lots of options and the man working at that time

the kids and my husband loved it

the facilities such as laundry, gym and pool were also a bonus

notify what the pet fee is ahead of time

i know this sounds crazy but my favorite thing about the continental breakfast is the multiple

area too small, couldn’t swim like we wanted too because there were so many kids, it was crowded

the breakfast selection had us looking for outside options

great gym, tv, and breakfast.

breakfast ok

the staff said they chased kids all night

the bar in the evening was nice

kitchen staff was great too

the staff was very friendly and helpful. the breakfast was one of the best i?ve had at a hotel.

was able to do my laundry and relax before my next job! i need rest!

laundry room was woeful. rooms could be cleaner. office not open until 11

the laundry

it had laundry facilities

laundry facility was convenient

pool didn’t feel like it was 84 degrees and could use some cleaning but we didn’t come just to

really enjoyed the complimentary dinner and $1 cocktails. breakfast was good too.

clean, convenient location & pool with spa!

a great pool and gym

were very impressed with the breakfast

breakfast was excellent:tasty coffee; eggs & omelet excellent; service excellent.

i wish the pool area had a jacuzzi or hot tub.

pool closed on monday didn’t get enjoy it it all while on vacation

no free breakfast or snacks

did like that they did have a pool and gym inside

was very helpful and the breakfast was well laid out

nice full kitchen

enjoyed the hot breakfast and my kids enjoyed the waffles every morning

the pool was quite small and the basketball court was as well.

outside fire doesn’t work and pool water is not too clean

was 1 of the best hotel that we had stayed at everything was great , and the breakfast was very good , loved the warm swimming pool

i have huge dietary restrictions and a full-size refrigerator in the kitchen area was a tremendous blessing to me

fitness room -no equipment

breakfast was a cut above the normal stuff, friendly staff

the location, cleanliness, and staff was nice. breakfast.

i also was not charged a pet fee which i very much appreciated since i have a small, non-shedding dog

need a bigger pool

stayed there because you web site said there was a bar and restaurant

we liked the indoor pool. we loved our room and the staff was friendly.

have the bar open til 12. that was a super bummer.

on site laundry

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

the laundry/vending area was nice, but only had one washer and one dryer

laundry facilities didn't work with a normal load

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

staff pleasant and helpful, parking great one level. laundry facilities great.

very roomy n comfortable bed w fridge micro kitchen sink n 2 hot plate stove

bc it had roaches and i had switch rooms and then tried to charge us a $53 pet fee the morning of checkout saying that the guy the night before didn't let them know

their advertising said included breakfast but was only coffee,tea and mini muffins

nice room,indoor pool,24 hour coffee,free breakfast

would have liked iced tea as breakfast option.

staff was very polite and accommodating, allowed us early check in after a long trip

i little heard to find property because gps sent us a weird way in. pool closes early.

i was not told at check in that the pool was not ready yet.

everything was great, i had to be on the job at 6:00am i left the property about a hour before so breakfast was not out

were running throughout the hotel after 11 pm, screaming and stomping, and essentially using the fitness room as their play area

breakfast would have been great if they opened for the earlier flights.

front desk said airport shuttle anytime our flight was at the same time shuttle started

we really appreciated the shuttle service they offered for the airport and louder than life festival

breakfast and pool were definite upsides.

is space in the back of the hotel to park a 3500 pickup and 45 ft trailer

laundry services is located in the most unsafe area of the property and has no cameras for safety

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

have a laundry basket with extra towels in front lobby for guests

room very clean, laundry facilities good

parking for front entrance, rear entrance has a faulty card reader

parking availability and could have been a few dollars cheaper. but satisfaction was achieved

was a convenient location that had the amenities i was looking for, free parking, fitness center, spacious room, refrigerator

except parking availability was beyond expectations

glass in several locations in parking lot

they didn't even charge the pet fee because he was so well behaved

decent fitness center

love having full kitchen for the price

everything the full kitchen was a surprise

full kitchen with dishes and cookware

everything except no room microwave. loved the coffee bar in lobby.

for food (for a meal), when i checked in, it was later and all the restaurants were closed in the casino except one, but i wasn't able to eat any of the things on the menu due to medical issues

no assigned parking for hotel guests, so if the casino is busy, you have to park far away

you had to pay for breakfast even though you spend money in the casino.

the bar off the lobby was nice and the barman very attentive

breakfast dog friendly. nice staff.

work out gym

the room itself was clean and enjoyed a nice soak in the spa tub

big rooms breakfast

easy to find, pet friendly, and a nice continental breakfast.

whenever i tried to do laundry the laundry detergent dispenser was empty and then they tried to charge me $5 for one

breakfast was good during covid

and trusted me enough to let me get my truck&trailer back in around the parking lot

stains on laundry

the accommodations i was counting on without a vehicle there were not what i was told at all , no laundry , no soda , no microwave or refrigerator

scheduled an early check in and wasn't able to do so

they are pet friendly and they allowed us an early check in

fact nobody said anything to me about parking my truck in front of my door, i drive a big

early check in

pet fee was $0.00, that’s an a+

had three rooms to accommodate our family of 7 adults and 5 kids

they did not provide bedding for the pull out couch that we needed for our kids

had to keep being harsh with the kids to quit rolling it back and forth

check-in, friendly staff, hot breakfast was a plus, good price and close to where i needed to be

i loved the big walk-in showers and the hot breakfast.

i was a great property. i love the fact that it had an indoor pool.

awesome breakfast, very friendly and great location

food breakfast and gym and pool

had to pay an uber to transport my family to the hotel because they had no one to drive the shuttle to the airport to pick us up

food breakfast and gym and pool

nit picking here but the breakfast could have had more variety

the breakfast was good and well stocked

quiet and comfortable, good breakfast choices and clean

didn't have a decent breakfast

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

front desk needs change for the laundry room.

doors of the rooms when opened or closed make some disturbing for the others the fitness rooms needs more devices like

the only problem was their laundry facilities or not working if they have been working they would have got a full five star

just wished they would do the shuttle to the expo center

the laundry was out of service, which sucks, so i had yo bring back all my dirty clothes

the pool and restaurant. loved the boutique-ness of the property.

comfy bed, clean room and “rare for this neighborhood” pool area with nice lounge chairs

one handle bar in the bathroom came off

the pool was fabulous!! great food & drinks. our suite was great.

room pool location.

pool closed too early

the clerks on staff, the breakfast ladies, all so good to talk with

location was great for us, great breakfast

was very clean and comfortable. staff very friendly and helpful. breakfast was great

i was disappointed that the fitness center was closed but overall, i was very pleased

the breakfast was ok

mainly muttered, “name, id, credit card, breakfast 6 to 9, doors lock at 9, use your key card

the breakfast was cold, would be great if warm/hot.

the gym and pool were both in good shape, as well

that the pool was open yet other than that everything was excellent

check in as well as late check out

it’s right across the street from a 3 am bar and it was very noisy and woke me up.

early check in as well as late check out

gym facilities well equipped and well maintained

staff and location were great. please drink with the bar tender.

i did not log into the wifi or have breakfast

plenty of tv channels and wifi work great

bummed their pool wasn t open

we opted to have the breakfast included

parking, more needed for handicap clients.

hotel was very clean and my room was a nice size and had everything i needed regarding the kitchen and bath

rooms are new and very modern and convenient, and of course you get the kitchen (stocked with plates, cups, and silverware, and a full refrigerator, large microwave, etc

the breakfast was very good

great space in the rooms, kitchen is nice and breakfast is acceptable

the kitchenette was cute

hotel is very close to airport, and the shuttle service was quick and the driver was friendly

my favorite was the 24 hour gym and the breakfast bar was amazing as well

breakfast was great

24 hours shuttle service on demand. it was clean very nice hotel.

pool wasn't open the entire time for our stay and the kids was kinda upset they didn't get to swim like the hope

the hotel also provided 24 hour shuttle to the expo center daily

small children (ages 1-10) with plenty of room, really enjoyed this stay excellent hotel, a free breakfast and a slightly larger pool would have put this one way over the

crowne plaza bar rest open at 4

everything was clean, the lobby, the room, the pool

small swimming pool

staff was polite, shuttle drivers were awesome! breakfast was delicious.

breakfast was just ok.

staff was polite, shuttle drivers were awesome! breakfast was delicious.

accommodated us with an early check in

breakfast great. we liked kadisha who was at the front desk.

pool was really nice on such hot summer days

the shuttle to the airport was very convenient. the drivers were excellent!

the breakfast was really good, and the shuttle service was good

the shuttle was awesome, drivers super nice

and shuttle service was a bonus, they would take us in 3 mile radius of hotel which was nice

breakfast was good and convenient

the one thing that could have made it slightly better would very a longer breakfast time

they also offered shuttle service to the show

that the breakfast could have used a little variety as i stayed three nights and it was mostly the same menu

great for families with kids in attendance, right next to kentucky kingdoms amusement park

to date furniture, clean room upon arrival, breakfast was good, and they provided a fitness

shuttle to airport super convenient

we walked to pool so i could give my kids the towels and he was almost screaming at my kids to hurry up and get out of the pool bc

someone threw gummy bears down all over and our kids seemed to find every one of them

the kids lived it also