would have liked to check in earlier to enjoy the pool and requested to do so, unfortunately they didn't see our request until the day of our stay

poolside for breakfast was a real treat

place, beautiful room, very clean, friendly family and even comes with a beautiful yard, pool and view

bed and bedding, plenty of shade around the beautiful pool, excellent choice of tea and coffee, park easy to walk to, quality leather furniture

the back patio/pool area offered a great place to take

guy at front desk was very friendly and helpful and breakfast was amazing also

he said they only have silverware for breakfast & didnt have a key to unlock the drawer for the silverware

the hotel it's self was clean, it has a pool and the lobby is set up with modern furniture for your relaxation

wish you had a better breakfast not much to choose from!

kitchen in the unit rented needed to be better equipped with tea towels, clothes, more dishes,

and the pool and pool area was wonderful

kitchen area was perfect for a small meal

the pool was not heated and dirty. grandchildren were disappointed.

the parking was good, well lit parking lot

full kitchen with full size refrigerator was great

didn’t really have a negative experience but i didn’t like how the pool closed early but it was probably following the cities guide lines so i should be saying this

didn't use pool but looked nice

super clean, nicely remodeled, decent gym, good breakfast

the pool was a disappointment as it lacked ambiance

and very nice people, hot breakfast and nice pool

no coffee bar in the lobby

gluten free breakfast, pool and people

nice pool

i loved everything! the pool area is very cozy!

breakfast not free. expensive food bar instead.

she allowed early check in and we had no problem getting a late check out

the gym was nice

expected full amenities at that price, other than the gym

breakfast and coffee

swimming pool, gym, dining room and restroom were all together u did not have to go far to find one or the other

great facilities, the fitness center has just enough equipment to have a good workout, and the pool and basketball court

breakfast serving area too small when hotel is full.

great breakfast, convenient location

i loved how the kitchen came equipped with dishes and other things

breakfast wasn’t the best but over all is good.

24 hour staff and rooms all equipped with everything you need for cooking to laundry

area cleanliness pool room size

nothing not to like about it. peaceful, low key, clean, great gym!

pool/patio area was awesome

gym looked good

clean, friendly staff, nice pool

i am guessing that the apartment style living space with kitchen, dining area and living room was setup for self cleaning

resort pool area was very nice as well

drive, hotel employee was more than helpful checking me in, even leading me to my room in his golf cart

saw the eclipse and full moon walking on the golf course at night. magical

are no windows in the living/kitchen area

the pool is huge, with a water slide, and fun for kids and adults

the full size kitchen and bathrooms sealed the deal.

all the poolside activities for kids. the stable for horseback riding

they even provided laundry detergent, dish soap, paper towels, trash bags and such

across strwet washer dryer, although it appeared the maids may have gotten their personal laundry in before we could do

i pulled my laundry from the washing machine i saw bedbugs crawling around in the machine

staff blocks hallway with cart on one side and vacuum and dirty laundry on other side within 3 ft of each other

use this hotel because of its huge parking lot when you travel with pickup and trailer

could hear the water filling from laundry. but other than that it was good.

the casita smelled old and musty. the wifi was terrible.

requests to get support as we had zero wifi and half the tv channels didn t work because of poor hdmi wiring

the wifi was weak in our casita. main restaurant is still closed

my phone hot spot was a stronger connection then the guest wifi

are beautiful - spacious, clean and surprisingly private

balcony and pool view along with a great breakfast

room had lots of space, the gym had pretty good equipment in good order

the coffee in the breakfast area wasn?t hot. the breakfast needed hash browns.

picky when choosing a hotel and this place was greathis hotel was very clean well decorated the pool area was nicely done with trees ,n plants around it was a serene feeling several choices for

breakfast could have been better.

hotel, hot tub was not working and the pool was dirty, gym was non-functional, breakfast had nothing put out, rooms were dirty, tons of construction going

it's clean. swimming pool had warm water. breakfast was good.. staffing was friendly

gym was closed

pool opened too late.

only issue we had was that our window faced the swimming pool, and there was a constant noise of some pump or other system that was quite loud & very

the spa is fantastic! the staff are all wonderful and attentive. the classes were great!

spa facility was impeccable

the pool is the perfect temperature

about this hotel and spa is top class

early check-in after repeated calls and requests, resulted in me missing my entire stay at civana

tired after my 6 hr drive & relaxed in the pool when arriving

got kids

only drawback is no early check in, ever

the only real downside was the laundry facilities and parking

no shower curtain. screaming kids in hallway until 10pm. holes in sheets.

the free wifi and i got a late check out til noon.

they gave us an early check in .we're very nice and have good security ud83dudc4d

and the laundry room was great since my lover stole most of my clothes so i could wash what he didn't

they allowed early check in

pool lights. the room was nice too.

it had nice staff a pool and the room we're very clean

laundry was ok

should have change for your gest so the guest have to leave the property to get change to do the laundry

and i wasn't aware of the pool

they had an inordinate amount of homeless hanging around the parking and pool area

didn't know breakfast ended at 9. went down at 905 and everything was cleaned up already

hopefully we get to try the pool and breakfast next time

no towels at the pool on sunday

i work graveyard so i paid for friday also so i can get an early check in

loved the pancakes and mimosas by the pool !!

convenient pool, splash pads, kids area, kids pool, parking, bbq area

even natie at the bar is amazing

pool time limited by appointment only and pool bar not open

loved the heated pool

bar and pool convenience

towels were plentiful at the pool and in the wonderful gym-which i used regularly during my stay

staff was great and helpful. gym was good.

everything was great including the gym.

clean, contemporary, personable, excellent bar staff for breakfast and for drinks, gym was excellent

the room was large, clean & comfortable. fitness room was adequate.

not a huge big deal as mountainside fitness was walking distance and offered free 5-day trial membership which was a great solution

glitches with the keys on the gate at the pool and the door into the building from poolside not so impressed with the to go

could hear the laundry machines loud in my room

loved that the pool opened at 8am

they advertised breakfast and having kitchenette

also, there was nothing provided in the kitchen

he was there for two weeks, and loved the fact that upon request, he was able to get kitchen utensils so that he could cook his meals

kitchenette could've used a little dining table instead of the desk

the did have a laundry room with plenty of washers and dryers

the wifi was bad

wifi works great

the tv & cable were up to date & the wifi was consistent & pretty quick too

the staff and having wifi

wifi didn't work

they even have a nice pool so next time we come through i will make sure i bring my bathing suit

laundry was on the floor from previous guests

pool was a little green needs chlorine. u guys need a jazuzzi

the breakfast was not good.

arrived at 9:30a for breakfast, but it was shut down for the day

at pool were quite loud, sound barrier into rooms could be better

seriously- the front desk staff, housekeeping staff, breakfast, room and location, 11/10

the pool was in a bit of disarray due to a recent storm.

negative was that the pool was a little small

accommodated an early check in for our baby to nap

the breakfast was terrible

wonderful breakfast, staff, location

pool

use the laundry room it was clean

laundry room and good housekeeping

the pool and spa were very nice.

we also enjoyed the free breakfast in the morning

i liked the breakfast

we thought the breakfast was very good with plenty of choices

pool was clean

spacious room, felt like our own hip apartment, great location, nice breakfast

breakfast

great kitchen with necessary supplies

horrible the breakfast

would like dish regular washing soap also in kitchen... add extra small trash can in bedroom.

good breakfast.

proof rooms; good breakfast daily; free parking; great wifi; laundry and fitness availability; kind workers on every

breakfast facilities were accommodating and food was plentiful

the staff was extremely kind and helpful. we enjoyed the pool and the breakfast.

the staff was extremely kind and helpful. we enjoyed the pool and the breakfast.

free breakfast was ample with good food choices

gym was closed

the gym was well kept and the machines worked

was leaving dirty diapers outside room that was stinking up whole floor and due to covid pool and gym closed

comfortable beds and great breakfast.

was large and comfortable with small kitchen, a good selection of quick but healthy restaurants nearby

what could i say, my kids couldn't have loved it more

the kitchen had enough supplies to make small meals

nice cooked variety if breakfast, hospitality, convienve of location

the comfort of the bed. $14 charge to park. pipes smell in room from kitchen sink i think.

no cable and wifi was lacking

the room had horrible wifi signal

free wifi

i think it could've been better about the towels, and about the wifi.

the door and frame where you could see outside through the crack and the tv wasn't connected to wifi

the room had almost a full kitchen (minus a stove), that was a very nice touch

the room was great. breakfast for the kids. a pool for the kids. very family friendly!

needs different options for breakfast..

area is too close to pool area

i would have enjoyed a bit more variety in breakfast day to day.

gym was great, very sanitary

the free laundry by appointment is also very nice

was a nice clean room for 2 of us it was the perfect amount of space and the little kitchen just made our days their so much

room kitchen was great, i'm on the jenny craig program

place to stay it’s so comfortable and relaxing the staff is amazing and they let you do free laundry as long as you abide by the

room was the last room on the 2nd floor and wifi signal was practically non-existent

wifi was dog slow.

no wifi info, no info on facilities, breakfast, how to locate our room or even when check out was

also i enjoyed the wifi and the fact that i didn't need a password to connect

anything else and the front desk attendant simply said - no - no direction to my rooms- no wifi info- no breakfast hours- and finally no room cleaning info- i have been overseas for 2 years/

i loved the kitchen and refrigerator

the place is clean and neat ; the breakfast selection is great too

hot breakfast; laundry available, pet-friendly, closet yo mayo hospital & whole foods, daily light

we were able to get early check in, rooms were very nice and clean, cleanings daily were well done, breakfasts were

available, pet-friendly, closet yo mayo hospital & whole foods, daily light housekeeping, small kitchen

the people and the breakfast

did not get a chance for breakfast.

the location was close to our golf course

the breakfast was good and the location was easy to be located

there is a small menu at the bar and some frozen snacks to purchase and microwave and a very small selection of bottles of soft

waiting area for the spa once checked in is rather small, very little reading material

were in the process of major maintenance- carpet cleaning, painting, new outdoor pool furniture during our stay

for breakfast i had the huevos rancheros, the best i've ever had

the friendly staff made up for the small and limited spa space. the treatments were wonderful.

only issue i had was he admin fee they charge for room service

) needs to ozone the rooms or good odor fogger , no breakfast (could of offer a protein bar or something), screaming kids in the middle of the night next door (i think they could of put

the pool been open

next door had kids, too noisy

like the complementary cookies (kids) also free complimentary breakfast for kids.

little out dated but not bad, bar was not open late seating area was stopped small but do able

the heated pool our grandson loved it

room was right next to the pool, yet it was perfectly quiet at night

was clean, nice, it had a refrigerator, microwave, blow dryer and an awesome continental breakfast and the beds were cozy

i would've liked a gym at the facility

pool was nice. room was clean.

friendly professional staff, nice clean room, really nice breakfast.

breakfast was delicious

good quality of staff, facility, and room. clean. breakfast was good.

breakfast was excellent ud83dudc4c

the staff, the room, the breakfast

the they have the usual cable choices plus a couple movie channels and wifi worked well with good coverage **

wifi, shampoo

wifi was slow

nice staff great breakfast

price evening staff uninterested small room no laundry

pet rooms are down the maintenance hallway past the hotel and guest laundry’s as well as the employee staff room

enjoyed the pool and jacuzzi

pool, lake, guest laundry

fitness room was closed. inadequate light over bathroom mirrors.

the staff was nice breakfast was good

nice array of breakfast bag bag options

the location, the size of the room, and the breakfast

pool could have been cleaned better

breakfast and pool being open at 11pm

breakfast was great!

that didn’t stop my kids from enjoying it though

when i booked the room to include free breakfast, i didn't know there was a little menu to chose from, you had a cap on the total amount

the restaurant and bar were not available on the days we stayed.

do not want to do laundry on vacation

huge rooms, huge kitchen

has a spa, pool and gym

we did not use the facilities, but there was a decent looking gym and a pool

great staff, breakfast, beds, and pool. everything was great!

liked that there was a pool and spa

very good breakfast

the pool was clean and there were many lounge chairs, as well as tables and chairs all around the pool

no sign out front and lots of ongoing remodeling and included breakfast was mediocre

and there’s complementary breakfast

breakfast was slim, no eggs or sausage, frozen microwave waffles

“breakfast” is yogurt, juice, toast, and cereal. don’t count on this for fuel.

breakfast was great nice pool and hot tub good housekeeping bed was comfortable

great location, clean rooms, good breakfast!

it has a nice pool and jacuzzi

great gym and good pool.

hot tub, pool, hot breakfast, washer and dryer

the room was very roomy and had a full equipped kitchen, everything was very clean

appointed kitchen if you needed to make in room meals, lots of storage space for multiple night stays

kitchen in room, and love the area were hotel was.

close to dining, take out, shops, odysea aquarium, arizona boardwalk and lots of options to keep kids busy

the property is well maintained with several seating areas at the pool

breakfast room floor very sticky for several days, even after telling breakfast room attendant.

staff, comfort, breakfast, amenities

breakfast in the morning was also a plus,

for the price the rooms are very outdated with stained carpet and kitchen utensils were dirty in kitchen drawers

was perfect size for our family, clean, comfortable, great place to wind down during our travels, breakfast was great, tons of restaurants near

balcony, pool, everything in room, restaurant, location, and appreciated the late check out

balcony, pool, everything in room, restaurant, location, and appreciated the late check out

the room was really nice. i loved having a back door leading out to the pool.

loved the pool. the hotel was nice and clean. our king suite was awesome. great size.

pool was nice and clean

a really fun place to bring kids

the rooms had a mini kitchen made things easier with kids

have liked to have room service in the villas

a really fun place to bring kids

the sister property the westin resort and spa was fantastic

the boutique size, courtyards, fountains and epic swimming pool all fit and flow together so well

kitchen equipped

the beds we're comfortable, suite was really clean, staff was super friendly, pool was fantastic

the hotel is well arranged, has a pool and fitness gym in addition to games in the outdoor area (foosball, table tennis, etc

the unit is well equipped with everything you need, they have a great pool, and the location is ideal

nice breakfast set up. girl at front desk was awesome.

the breakfast was really good, the pool was clean and the people who work here are very nice

breakfast but thatâ ? ? s not the hotels fault

small pool towels

the pool area was locked but staff came to let us in.

pool wasn’t open

i didn’t like the pool it looked really bad

no pool and very pricey

pool and area around it looked clean

the pool was closed

late check out available at quality inn & suites is awesome

swimming pool was clean and always had fresh towels

fresh towels at the pool and plenty of fresh towels in the room

hotel at a great price with a nice pool

everything great breakfast and customer service

very upscale. pool was perfect. breakfast was very good

breakfast excellent. location good for our purposes.

location and the breakfast was wonderful

breakfast was nothing special

fitness center was my biggest disappointment because i like to strength train when i exercise and

pool for adults or kids

modern room; comfortable bed;quiet soundproofing; clean/spotless beautiful view/ golf course and lake

kids love the huge pool and lazy river

kids activities and pool were excellent. staff was outstanding.

husband got the flu and room service was a blessing

i did not use the gym, but would if my stay was longer

good, small gym

great location, walkable to shops, restaurants and golf

reception staff was friendly, and i liked the small but practical gym

we loved the cookies later in the afternoon and the swimming pool and hot tub!

bar and restaurant area and the people working there are great

pool is pretty with a little mini golf place

food prices where high. bar cocktails were high with low brand wine selection.

good martini but the bar needs correct martini glasses

kitchen with fridge, freezer, and coffee pot

the pool area was clean and open all hours (we really appreciated that)

the staff is amazing, the breakfast is wonderful and the hotel is great.

phoenix is quite spread out, but this hotel is conveniently located near scottsdale airport, the golf course that hosts the waste management open, and the mayo clinic

breakfast was great

the rooms were nice. i like the laundry facilities.

the room was ground floor facing a pool

the rooms were dirty pillows were missing it looks like they were cut in half, the swimming pool and hot tub area was empty and dilapidated, i am still waiting for my refund i did not check

they are remodeling so the pool was not accessible also sone things in the room had damages

anyway these things happen it was just barely warm enough to get in like being in a pool that kind of

there's drug users hanging out in the stair wells, the pool was a gross green

pool was open till 11

enjoyable breakfast for the price range

breakfast was good, i prefer hot breakfast ! coffee was good and fruit selection was good

beautiful pool.

the pool in the back is beautifully maintained, and we enjoyed swimming in it

good staff and cleaning crew. pool and breakfast was very good hotel modern and clean

left before breakfast, i'm sure it was excellent

location, pool, and the wonderful breakfast. staff was very attentive and helpful.

the breakfast, staff, and pool were great

fitness center was open 24 hours and had the decent equipment to workout

breakfast was delicious. nice gym.

had everything i needed, nice pool, bed, shower, cable, desk, quality food.

the bar was good too

we utilized the pool and their were floties and balls for the children to play with

nice, new hotel! bar was good. food from in-house restaurant was good!

i also liked that the pool area stayed open longer than most

scrambled eggs were over cooked. a blender in kitchen suite would be nice.

breakfast was good and very accommodating staff

pool areas was a little small and unimpressive.

didn't make the breakfast time but kitchen in room provided us a great way to make our own

walk to the car wasn’t bad and if it was a real problem i could have asked for a ride in their golf cart

pleasantly surprised there was live music in the bar on saturday night; hard to find anything to complain about

nothing, well would be good if bar was open later.

laundry wasn’t in the room.

was very spacious and mini kitchen had everything i needed including a good size refrigerator

very nice pool and spa area located on the west side of hotel..great for unwinding in th sunset.

the laundry room where the machine was swamped with water all over the floor and the smell of mold was

great hot breakfast-main reason we picked this hotel twice now

only thing that i noticed was the maids had a huge pile of dirty laundry (sheets and towels in one of the stairwells

room#107 room located behind and/or next to kitchen and office, very noisy 24/7

the decor in room was nice the pool was great ,the staff was wonderful

didn't like anything although i didn't like staying in the second building i rather stay by the pool it's more

the pool

pool green and dirty....would clean open and then close it a bit later

pool was awesome and property is secure great location!

huge rooms...good breakdast. simple free parking. even pool was a nice temp.

things: a badly cracked plate in my room, dirty bathroom sink, a drawer in the middle of the kitchen cabinet that would stay shut/,closed, and a dirty partition between love seat and bed

allows pets, kitchen

it was nice, clean and the rooms where nice. the pool was clean and staff was nice.

it was clean and quiet. pool was nice!

they were renovating this hotel during my stay, the pool was closed.

location. clean. good breakfast. pool.

the room was very good. pool met my expectations

disposable plates, cups and cutlery served with breakfast, not environmentally friendly :(

friendly staff, great breakfast

pool shallow and small

loved the pool and it was close to shopping and sight seeing.

breakfast was very good, including a nice breakfast meat both days, as well as eggs, fruit and

pool, spa and bbq areas are very nice

all was there pool, bbq, gym, breakfast