the wifi worked well

the staff were very friendly and eager to help. wifi worked well

however, internet/wifi was pretty lame but that maybe due to the area facilities rather than the hotels

for money - liked the fact there was a microwave, a mini fridge, free wifi, adequate parking and breakfast

wifi could be better

starting with the hot spa the bubbles or jet whatever is the name was down for the 6 days i was there every one was

the lady in the gym eursella i believe i probally didnt spell it right but awesome lady.

was great, especially the spa tub

there were no towels down in the pool area.

pool chemicals burn your eyes and gave the kids a rash and it's super hard to breath in there due to the smell also my first room we got in

breakfast hours are too soon 6:30 - 9:30 am if they can extend it that would be great or make it

the children that were not being watched properly were also running into the gym area with wet clothing and no shoes and playing on the equipment with no adults present in the

the gym was closed but that was because of the governors restrictions.

very clean friendly staff, my children loved the pool.

the pool was awesome

great gym and laundry. room is nice. could do with a cleaning every few days

on site free laundry

the kitchen was supplied with dishes

we especially enjoyed the clean air conditioned fitness room and free laundry

loved the in room kitchen,and dining area

breakfast was great - good choices - fresh food - clean area.

the pool was clean and warm

also enjoyed the breakfast

room was very clean and comfortable and the breakfast was excellent

tiles in pool area was real slippery when wet could get someone hurt

the casino

nice rooms and pool area.

unfortunately didn’t get a chance to use the indoor pool, outdoor pool or the gym but i am sure it’s nice enough

location, outdoor pool and tub, breakfast, staff, big rooms. everything!!

our meal at the bar was very good

price was great way under what we budgeted❤️kitchen and living room coffee maker and blow dryer lol big win

really enjoyed the separation of rooms, the kitchenette and the closeness to our visiting area

that there was a kitchen

new york state border (only a half hour from crystal springs inn and suites) is the tioga downs casino & resorts, where i hit the jackpot on one of their slot machines

large room, complete kitchen, wonderful accommodation

the breakfast was limited, but suited our needs.

slept in & didn’t have any breakfast !!

i liked the waffle maker at the breakfast

the free breakfast was fantastic.. the check in was seamless. staff very friendly.

nice breakfast provided in the morning

this hotel has free wifi and a lot of available free parking

this hotel has free wifi and a lot of available free parking

check out the breakfast because all it was was biscuits and coffee

poor customer service, poor shower system not hot no breakfast but charged for

there was no hot breakfast as stated, beds too soft you sunk in the middle, hot water during a shower for 5 mins

love the waffle maker! breakfast was more than i expected

breakfast was good but obviously not top of the line

a night, with amazing breakfast, amazing staff, travelling family of 4, kids were so excited and liked hotel so much (and i agree price/quality match is a bargain

the staff were very pleasant and accommodating the breakfast was great lots of choices very clean loved the

breakfast wide variety

the room was comfortable and cool. the breakfast was delicious! everyone was very friendly.

great staff and breakfast.

didn't like that when swimming, children were allowed to join my in such a small, shallow pool

pool is a little small, and too cold for the parents to swim, but the kids had a blast (and that

the friendliness of the staff, cleanliness of the room and the wonderful breakfast!!

staff, clean hotel, comfortable bed and pillows, nice breakfast bar

breakfast was great, there were many choices

the bar downstairs

no.breakfast even though it was booked with breakfast

breakfast could have had more options

they put us in the oldest one across the parking lot

didnt care for breakfast

easy location right off the highway located right on the river friendly staff, great continental breakfast and clean rooms

good location. breakfast was really well run, nothing ran out. goo hairdryer!

comfortable bed, warm breakfast

pool couldve been warmer. but it was still great

my husband said the pool water was cold. would have been better if it were warm.

free breakfast was excellent..

the sink in the kitchen area didn't work

the electrical outlets in the bathroom and kitchen area did not work

breakfast was good and included a range of different things

it was under upgrades so no fitness room, very little for breakfast but all in all we liked it, near food & stores