wifi was good

i had to go back to the lobby and ask for the wifi no one from the staff in the pool section in case anyone need assistance, no information in

wifi not working the beds r ugly, yesterday the housekeepers cleaned the room not the bathroom they

the rooms are spacious, the outdoor pool is great, and the wifi is stable

pool was a bonus but the deck around it needs updating/repair

couldn't use the gym

the bar staff was super nice and always attentive

the roof bar was closed.:)

gym

gym is not a gym…it has one treadmill and a few weights…also the rooms can be a bit small when

wifi is not that good

room

wifi was not working sometimes

wifi did not work and mattress needed changing as there was a definite tendency to roll towards the

d none near the bed - i had to unplug the reading lamp to plug in my phone) and that the wifi in the common areas was excellent, but it was very inconsistent in my room

the staff n breakfast

breakfast is a few corners away, food is delicious and chill environment

everything about this place was great from the breakfast to the facilities to the bed to the wi-fi the location

breakfast and service was very good

a nice bonus was the breakfast that is included in a close by restaurant

guys from the front desk were really nice and they didn't charge me for the late check out

the food was very good and the hotel remodel was very well done and the wifi worked everywhere in the hotel

slow wifi, outdated rooms. small shower, bed is too firm, expensive for quality of room

frer parking on spot, super strong wifi

wifi dropped in and out occasionally but wasn't too bad overall

slower than average wifi

restaurants which were excellent, spa, gym and a lovely rooftop pool with drink and food service

great pool, comfortable beds

i booked it said that i had breakfast included, i wasn´t included

the pool was closed and it was one of the things we wanted to enjoy duringg the stay, we were not

staff at the restaurant and the staff for breakfast were exceptional

bar is amazing

the drinks at the bar are truly amazing

good taste, the great facilities and the elegant and delicious breakfast

bar on site was a nice

is the best, the design, very beautiful, the bar is fantastic, drinks and food are so good

location is amazing and all girls from the bar at the cafeteria are so friendly and welling to help all guests when you asked any questions

on top of that, very loud latin music banging from the bar below the hotel, from 10 am to 10 pm, non-stop, from friday to sunday (at least) i tried to

i believe that if you stay in a king bedroom with the balcony & breakfast included : the mini bar should be free

location was perfect and the staff were kind and helpful. breakfast was ok.

t get into the small gym

staff excellent breakfast very clean and comfortable room close to everything

staff was friendly and the hotel is middle in zona colonial and close to onnos bar nice

the breakfast was good

wifi in one of our rooms did not work and did not get fixed as promised

some points were not covered by wifi

the wifi is weak. but they were very kind to change us to a better room with better wifi.

wifi had many issues during my stay

only thing that was sub-standard was the wifi. i had none in my room.

as usual in almost every hotel the wifi is not constantly working.

extra bed was very very uncomfortable the wifi was really bad water pressure in the shower is very

doesn't take care of wifi complaints, 1 full day wasted on trip because of no water supply, staff is friendly but

their rooms noisy fridge awful plugs, they were mostly lose with poor connections no wifi the first 2 days - zero room cleaning not available daily no safe no shampoo, just

the wifi doesn t work most of the time.

wifi didn't reach into the room, but was very fast sitting out in the pretty comfy and stylish

the wifi was fast, the air conditioning nice, the location was pretty central.

place has great staff and good breakfast

the breakfast was yummy

i really liked the place, the delicious breakfast and a very friendly staff

breakfast on the rooftop was also good

i liked how friendly the staff was, i liked the space in the bedroom and the breakfast

very good location in the historical centre. decent breakfast at the terrace.

the included breakfast was substantial: egg, pancakes, bread, ham, cheese, fresh fruit, juice, tea/coffee, etc

robinson was a quick person and helped at all times. the breakfast was delicious.

the staff constantly changed the appearance of the dinning and pool area to make the appearance of waking up to some place almost every day

and there was something different for breakfast every day fantastic

nice breakfast included in the price

location people are friendly , breakfast is awesome and everything is very comfortable

excellent location good breakfast

have the opportunity to have breakfast

breakfast was great, does exactly what you need

wifi would go in and out sometimes but this was a minor problem and didn t affect my stay

the wifi was great, the bathroom was big

our room was always kept clean by the staff, wifi wasn't bad at all, and we had the option of a fan and air conditioning which was so nice on

was no wifi, but took it as a sign that i didn't need to work and should be relaxing and enjoying time

wifi went out the first night we were there due to some weather

wifi is horrible

wifi is excellent.

good wifi in the rooms

i read there was breakfast- i was not offered breakfast. the wifi was poor.

it was nice the hot water and the breakfast and wifi was great

breakfast was good and they offer much more

i love the atmosphere of this quaint hotel, the typical decor and the inner courtyard with a pool

up on the rooftop they have a honor bar system that is superb

the rooftop bar is really nice, as well as the pool area

that the kitchen was missing a lot of items

stayed in a room on the therd floor, but we didn't catch wifi at all

here you get a private room/bath, tv and a/c that work, good wifi, great location

maintenance of bathroom and the whole room , plumbing lack of use wifi and use of tv .

only problem is wifi, works only in reception area

wifi in the room was intermittent

rooftop pool and bar are great

excellent service & breakfast. couldn’t try lunch nor dinner.

rooftop pool and bar are great

the rooftop pool and bar, the view to regina angelorum, the staff.

only made it right they went above and beyond and upgraded us to the owner’s suite and included breakfast in our stay

that there wasn't any wifi in the bedroom

hidden fees not explaining well the hidden fees lies about internet wifi and cable

the wifi signal was poor inside de room.

t available in rooms). short breakfast time.

anyway they said my 2 beedroom apartment has wifi and cable another lie

the pool is relaxing and nice and the breakfast is to die for

the pool is beautiful

from the aesthetic to the pool to the breakfast and super kind staff

the breakfast was so delicious and fresh

manager took great care of our family throughout our stay including ensuring an excellent chef's breakfast, great atmosphere all the way to the aromatic smells and music that played softly

property is amazing for what you pay, excellent customer service, breakfast amazing, the atmosphere is awesome and peaceful

the room was quite, the breakfast excellent and the cuba libre at the bar was delicious :) you can find everything close by in walking distance

location!!! clean room, tidy and fresh! the staff and breakfast, everything was 10/10!

24/7 bar

the new bar area is exactly what you need to socialize

delicious breakfast

the staff was very welcoming and accommodating and the breakfast every morning consisted of a delicious buffet of hot american and dominican favorites

there are plenty of restaurants/shops/bars/etc

breakfast was good too

breakfast was great and the location was perfect.

there was no swimming pool

simple breakfast, can get drinking water at receiptionist, 24h friendy receiptionist

and manager aren't client friendly , lot of humidity in rooms , breakfast is a joke , no water in pool , the whirlpool in room doesn't work not even to take a bath , , missing several attributes in

in locating area restaurants and services great air conditioning and access to tv programs had a pool on the

stayed for 3 days and picked this hotel because it had a small swimming pool

room comes with a queen sized bed, a living quarter, and a simple kitchen

small room with kitchenette, but smart solution of arrangement

staff was great along with location. the room was big with a small kitchen if needed.

i felt very welcome. your own appartement in zona colonial. airco, kitchen, good bed

it also has a fully stocked kitchen that i didn’t use but it’s nice to have

nice, helped us with everything we needed, upgraded us to the bigger room and let us have a very late check out

out the door with access to amazing historical sites, restaurants, shopping, and a neighborhood bar on almost every corner

there’s a little bar and restaurant which was also very good

pool dirty, poor wifi

the wifi doesn t work in the rooms.

wifi gave some trouble in room

room the other couple stayed in had electrical problems, the air conditioner leaked, and the wifi, fan, and ac didn t work

wifi was spotty.

breakfast was a little lacking.

not expect european style breakfast , it is very minimal

very limited breakfast.

daily breakfast was a huge bonus

light but great breakfast in the morning :) totally recommend

amazing indoor swimming pool we enjoyed a lot, it so nice to have swimming pool for rest after hot and tiredfull day in the

like that you just got a bar of soap

was nice to be along as the hotel was may 3 rooms occupied and not ones in the pool and terrace that ware my best place to seat at

the room walls could use freshening up and the kitchen wasn't really usable

very good included breakfast

very good wifi

the wifi service was not as good as before.

excellent high speed wifi

this comfortable and silent hostel offers clean rooms, comfortable bed, ac, hot water and good wifi

the employee are excellent specialists geovany and the lady make breakfast

the terrace is fantastic, and so is the breakfast

looks more like a hotel, nice furniture, we checked in late and had a delicious sandwich for breakfast

the staff has been very kind and helpful with me with the late check in/late check out and all my needs

location just 5 min away from the old city and a lovely breakfast place around the corner

comfortable rooms, staff, pool

breakfast, menu, pool hours

friendly staff, very helpful, pool was great and can be used up until 10pm

free coffee, hot water, air conditioner, white fresh sheets, great staff, pool clean, secured parking, nice tv

better hours in the pool area

the wifi was very spotty

wifi signal poor

parking is available on the site. wifi ok. rooms relatively clean.

the wifi in the room was trash.

issues with wifi in my room

i liked the strong wifi

good wifi and cheapness of room rate. i did not see any roaches.

because i needed to get to the bus station that takes me to puerto plata, the place was dirty the wifi wasn t working a lots insects

the wifi worked stable, the rooms that didn't have ac, had powerful ceiling fans

good location. good wifi.

good dominican breakfast was included

to town, good breakfast, helpful frontdesk, restaurants + supermarkets +fruitsellers closeby,

excellent place and personnel, breakfast was really good

breakfast was good

breakfast was excellent and included in price

wifi super fast

com website -wifi did not work in ny room which was furthest to the back at end of hallway, sometimes i got a

coffee in the morning free wifi, close to zona colonial colmados close by as well, empanadas, helados bon

new renovated rooms, good price, great location, free hotel parking, nice breakfast

the breakfast is served on time

we weren’t that impressed with the breakfast, and we were glad we didn’t pay extra for it

we had to go to the reception every time to let the clerck know so he / she can tell the kitchen staff

less cheese on breakfast menu. i would love a nice hot black tea as i font drink coffee

it was supposed to have a swimming pool, but no, bathroaps but no

i enjoyed the breakfast each morning.

i love that the rooms were clean and comfortable and that they offered breakfast.

the mini bar is a plus (a bit pricey)

private pool as promised

room service terrible wifi never works good not even to send a text over the internet

wifi fails too much

the wifi wasnt good, it was going on and off all the time

the bed was comfortable and the wifi was free

location, fast wifi and good facilities

the free wifi is very poor.

nothing i didn t like , the wifi has improved from my stay last year but i still hate hat i have to enter the wifi code every

wifi connection is not functional, even at the lobby

wifi connection it's that good

it s clean , wifi is good, location is good,staff is good , and all the facilities are available

the hotel was very clean nice and modern. they had a very nice gym also

the breakfast was excellent and the little woman that makes the best omelets ever

the breakfast was cool

room, staff and casino was great

sheraton should buy a special fridge for the pool area, for a better coolness of such beverage

wifi was on point, and the included breakfast was a great add-on

clean and big fantastic staff and room service was great

our son enjoyed the pool

breakfast was good. staff was really nice. i appreciated the fact that we had a gym

there is a pool area and patio in the back that is understated but tranquil

bar upstairs

the front house, mrs felipe who i believed is one of the owners was even coming to our table for breakfast making sure we were ok, their breakfast is very diverse, the locations is super

location, gradeur, hospitality. roof pool and restaurant the best

my suite was incredible with full ocean views and a spa style bathroom

very good , but i would have apreciated if there were vegetables/ salads / vegetarian options for breakfast

breakfast was fruit, omelette, and coffee

it's the perfect place. several floors. nice vibe good staff. good rooms and breakfast

breakfast was great

more breakfast.

loved the ladies who worked there and a great cooked breakfast each morning

i felt very safe, from the first contact with the night receptionist to the next morning at breakfast, waiting for my taxi in the lobby with the day staff

- breakfast fresh cake coffee and juice - very close to restaurants and supermarket - generator, kitchen, aircon, ventilator all good working - good wifi - price/quality 100% next time will book

the value, the cleanliness, location, and a little coffee and breakfast in the morning

breakfast was amazing and the service was gentle, kind, and awesome

breakfast was delicious

i like the reception staff breakfast was good (love dominican coffee) wifi was ok (-)wifi connectivity was below par and the room had some maintenance issues but they did not affect (+)only the bed, wifi and fast service. (-)no wifi at the rooms. room wasn t ready at check-in time

it was large and comfortable but the best things about this hotel are the amazing staff and the gym

staff was a little rude with room service

parking is a bit inconvenient. pillows were a bit hard.

outdoor pool is nice but you have to walk through the breakfast room/conference area to access it

the wifi was a bit slow

the wifi didn't work as expected

the wifi was on and off

wifi was weak in my room, and i couldn't make a call to the us from my room to fix bank issues

wifi was stronger near the window and it would drop near the restroom and in the interior of the

the bathroom was never cleaned when they do the room service

the parking space.

the parking underground

the pool was awesome

friendly staff ..convenient parking..breakfast included..clean room.

the bed was noisy, as well as the security staff and breakfast was kind of cold

i was there for 2 nights, breakfast was the same - yuca, eggs and a piece of

hot water in the room, in the cafeteria they run out of breakfast, no eggs, no bread, no milk, no fruit, nothing and it was very dirty

breakfast was included in stay

the location is very central, parking is a closed lot.

breakfast they áre visibly spending as little as possible so we had to insist until they would

breakfast was good and room clean

clean and with breakfast included was a great deal

i love this place the people were very nice and breakfast was great

breakfast and staff attention in this hotel is excellent. the location is wonderful

the kitchen was very simple

big apartment 2/2 with kitchen, refrigerator, microwave, toaster and utensils very

had booked an apartment with kitchen and two separate bedrooms

breakfast was good and room clean

convenient to have a breakfast or a quick lunch on place (but the lady seems very tired

the complementary breakfast is good

the floor wasn’t clean, only a showertowel per person, almost nothing to eat for the breakfast

very comfortable bed and pillows slept like a baby ud83dude02 breakfast was a little slow and not much to eat but was good

the breakfast could’ve been better

breakfast were good as well as ladies that were preparing them

the breakfast was basic, but it was good enough. the lady prepared always a very nice omelette.

like that we had the comfort of the full kitchen, since we were there for a tennis competition

breakfast is not the best but a very nice lady is there to prepare eggs for you

more than what i expect for the price.. breakfast was good, good size room with kitchen.

better breakfast choices

the rooftop bar has great view and i appreciate rudi’s service and fun conversation - peña colada is a

the staff in the lobby and the bar areas were nice and friendly

wifi works well for free

friendly helpful staff, clean rooms, comfortable beds, great breakfast, and good wifi

room, very good wifi connection

it s a quiet area safe and the roof top pool is amazing with the

pero se permite fumar en el area de piscina/ non smoking hotel however you can smoke in the pool area, top floor

the quality of the wifi

pleasant front desk staff.comfortable bed,good air con,good wifi.

the wifi kept disconnecting which was annoying

could not get wifi working

superb location right in the center of santo domingo, very good wifi in room

i liked the breakfast, the wifi, and the location was just amazing.

no wifi signal in room on 2nd floor.

wifi was poor, very ugly and old furniture, aircondition very dirty, noisy, without possibility to

only issue was the wifi signal

no room service attended

nice gym

the pool and the view were stunning

poor is gorgeous, but do not accept people who are not staying at the hotel in the pool

the same loud disco/techno-style music plays everywhere — hallways, pool area, restaurant, lobby — and it became overwhelming

friendly staff, clean rooms, great wifi, excellent breakfast.

service, very clean, awesome breakfast

could have been higher quality, too noisy no bath robe limited room service options restaurants closed too early 9pm-ish sent shirt to laundry service and they

bar service in the evening was slow and they don t pay attention to the customers the waiters

breakfast is excellent

the breakfast was very good as well the personnel always very helpful.

breakfast was excellent

room was very comfortable, breakfast 10/10, and outstanding service

the pool. the service

lounge and pool

wifi always good signal around the hotel

was very nice and informative, rooms were clean, hotel had nice addmenties such as bar and restaurant on top floor

breakfast

i liked the style - very modern and nice gym

friendly staff, amazing breakfast, very clean facility

had an upstairs as well so kids were able to go in the pool and night time event .

room are the best, even it’s expensive but having a upgrade room are life saver, they have a pool in the top that is very beautiful and clean and you feel safe when you are inside the

staff was very polite the food was awesome and let's not talk about the pool the best hotel by

gym is a tiny - rooms have old furniture and tv reception in not that great - only one staff diego

gym needs to be updated but has at least the essentials available

wifi erratic in 5th floor

wifi wasn't reliable

terrible beds terrible wifi

wifi was poor.

wifi wasn t strong and there was a lot of interruptions

spacious room good wifi

the bed is very comfortable, the wifi worked well

clean and they make a nice breakfast

breakfast is quite poor, the price for hotel is very high , there are only some tv channels, no

breakfast was good and great environment