laundry room on premises

it’s quiet and clean…….plus they have a small gym.

comfortable, quiet, and a good value. guest laundry.

due to coronavirus there wasn't any breakfast!

the breakfast not hot poor coffee is only that the rest was perfect.

some bad smells in the corridors especially on the second floor corridor, it was coming from the laundry room located on main

the pool is newly renovated and a fantastic addition to the amenities

pool was nice

the pool was nice and clean

pool and the staff is awesome

pool wasn't open but it was still warmish but nothing was bad

value, no pet fee, clean and comfortable bed

excellent service for a great price. my son really enjoyed the pool. very clean.

pool really clean

spa closed didn't post that. only reason i booked. old shabby gloomy. carpet dirty looking

pool is not warm, so spa is a nice touch

beds and room where nice pool and spa where great

good clean bed! pillow bulky. good decent continental breakfast.

their breakfast was good & the heated inside pool was perfect

jesus always puts us the in best rooms, and housekeeping that does breakfast is always so friendly and awesome, and the young lady at the desk i didn't quite get her

breakfast was a bit simple but it was hot and everything was clean.

the staff is friendly and the little heated indoor pool is nice for the kids

the refrigerator did not work in the room and the towels for the pool were too small.

pool was dirty and had obviously not been maintained

we could not use pool, arrived hot and boiling hot day and pool was full and sign outside said had pool but was

pool was closed

the pool could have been little bit more clean

the pool was not open yet because not the season

complimentary breakfast could have offered a few more options

the pool was drained for the winter

it had a heated pool but outdoors

the continental breakfast was wonderful

no laundry no help

location and a working pool

not much, would of been nice if the pool was working and there was breakfast.

clean rooms and friendly staff with swimming pool

choose it for the swimming pool as we have a 8 year kid and she was exciting about it, but no pool service :( the team at

the pool

love the pool and hot tub

pool area was a little dirty and no towels were at pool.

breakfast was not up to par. dried out bagels, english muffins. undercooked bacon.

the room i received was very tiny for me, my husband and three kids

guest up stairs had kids that were up running and stomping around till midnight

breakfast they offered was not good.

the pool and hot tub were perfect

i liked the pool

kids enjoyed the indoor heated pool. they also loved the texas shaped waffles in the morning.

the indoor pool is great for kids! breakfast is good

pool was so dirty we couldn’t get in it

friendly staff, very clean room, good breakfast

everything was great! breakfast área very clean

breakfast was great and organized, the lovely lady working the area kept it stocked completely.

breakfast was great would like to see more regular bagels. room was awesome.

i was able to access the wifi and catch up on my email with the code they provided

wifi was not working.

clean room, friendly staff, coffee in the room, wifi

shee didnt explain the wifi information, incidental fee or breakfast hours like she is required to

it to the wall until temp was adjusted and then redirect for the shorter person inside), easy wifi access, good lighting, good access to electrical outlets, quick hot water, good thermal

and the only thing i was disappointed in was the pool was already shut down for the year

pool was closed

beds didn’t work - pool was not open - bathroom door handle did not close - very loud traffic

really quiet rooms. they were clean and breakfast was great!

the swimming pool was with mold

the coke machine is always messed up. breakfast is only granola bars.

not everything was perfect except no breakfast :( or pool :( but not hotels fault because of covid

the breakfast. not enough.

breakfast cold be better, but it is what it is

the room is complete with a kitchen

that they don't serve breakfast.

the room was great, the breakfast more than adequate

no breakfast just sweet bread, coffee

breakfast was mediocre

breakfast

includes basic breakfast

good selection of items for the continental breakfast

it was very hot in room and there was no kind of breakfast, ice machines were broken

hotel was out of coffee in the main room, if you don't make it to breakfast by 9 there will be

had to be asking for stuff for room and before they had breakfast now they don't

great and kind staff, starting at the front desk, bar and housekeeping

alihaya, pm front desk was great also michael, the shuttle operator is the man

lovely little pool & gardens with hummingbirds all around

the pool was fun and we enjoyed the breakfast buffet and staff there

love the convenience of being next to utep and their shuttle being able to take me back and forth to class if needed

the pool was dirty and the hot tub was out of service.

i requested a room in the back facing the pool and again did not get one

the rooms were clean but a lot of flies! breakfast was good! over all i would stay again

pool says that opens at 8am but the staff working on it wouldn’t let us in after 10 ish

wearing wristbands for the pool.

the gym and pool .

pool was outside and it was 60mph winds so could not enjoy the roof desk:(

pool and location. it's close to baseball stadium.

the bar wasn’t open during the hours it was supposed to have been

the pool is excessively dirty and always crowded with too many people.

my kids were really sad they didn’t get that part

the swimming pool need to be more clean

7th floor has nice gym, pool, and outdoor patio area with full serve bar and brick oven pizza

the pool area was incredible and lively

gym was tight with low ceiling

i liked that it was close to downtown. there was also a kitchen for guests to share. fair price.

external kitchen area.

the room was large, clean, quiet, well appointed, and there was a kitchen downstairs where you could make coffee and even cook if needed

the concept of having kitchen appliances downstairs also improved very much the experience

clean room, great breakfast, and friendly staff.

good location. guest laundry. free parking.

the free breakfast

breakfast so good

pool should be timely clean especially that it’s an outdoor and beside main hwy

the history of the place (john dillinger and cormac mccarthy stayed here among others) the wifi the staff super friendly and helpful ud83dude0a the lockers in the room the parking space (-)wifi was weak and the window doesn't open so the room was stuffy and warm (+)historic, not much having seemingly changed since the 1920s - though modern tvs, power points and wifi have been added as a sop to modern times (-)wifi is intermittent at best (-) there s no th in the room and the wifi doesn t extend to all corners

laundry is expensive, kitchen is small, the whole place is old

superior room service they come by room 5 days a week

they even have a laundry for $2

miriam was especially kind helping me with the on-site laundry facilities

tv media was simple to use, wifi excellent

has a very nice gym

first class place, best hotel gym, awesome staff, great location, awesome room! hope to return

the roof top bar wasn't open to enjoy buy they did let us take pictures.

getting a hold of room service

great wifi

we didn t try the dinner & bar but we want to the next time

great spa services, and modern vibe

the hospitality of the bar and restaurant was wonderful

the front desk also went out of their way to help me by bringing me a room service menu and helping me with my many questions

valet service was great; bar was great; room was great.

there were no amenities like pool or rooftop or gym or anything though it has a bar and food for purchase

patio next to the bar inside with a pool table & multiple seating areas

got some great restaurant and bar recommendations from the valet guys

it includes a bar, a vintage pool table, comfortable seating and a great looking outdoor courtyard

pool was very cold (it did kind of make sense with how hot it was)

no heated pool and prepayment before checkin

breakfast was perfect

the swimming pool was green during our entire 7 day visit. couldn't use it at all.

wish the pool was indoors especially for those that like to swim in the morning.

laundry room and extensive food options.

not all of the gym equipment was hooked up to the tv

very clean, kitchen included, friendly helpful staff.

nice big room with small kitchen

kitchen facilities in room

i loved that the room had some basic kitchen stuff - especially a drip machine as i'd left mine at home

loved everything about the room, kitchenette, sofa, desk, spacious bathroom

the hours where great. you didn’t have to up so early in order to have breakfast

the location the staff, breakfast was excellent chose this over a private home rental

breakfast was hot with sausage/ waffles/eggs

limit on laundry

the lobby was very clean and tidy and they had a laundry facility for the use of the guests

the staff gave us a late check out which was very helpful

i got put in the first floor handicap room across from main/ guest laundry and the snack machine around the corner from the busy breakfast areaat the front desk

traffic in area, parking lot was hard to get into, laundry facilities didn't work, air conditioner made weird noises through the

jets in spa tub didn’t work

minimal breakfast.

the breakfast was not ready until 7am

security, cleanliness, large room , excellent bed employees were super nice breakfast

breakfast was good. good location. comfortable beds.

the wifi kept cutting out and wouldn't keep connection for more than an hour.

great hotel, breakfast, wifi works

the breakfast, the fact it was in the neighborhood where i grew up, good wifi...

a little dated wifi wasn't too good

close to where i grew up, alot of places to eat and shop, good breakfast and wifi

we came for the pool and it was gross and freezing cold tho it was very warm weather

who answered the phone and all my questions, prior to arriving and for scheduling shuttle service to and from the el paso international airport, was exceptionally friendly on the

the pool had some debris on the surface, however they may have just had wind an hour before we got

very friendly when we asked her for a garbage bag to place our wet clothes in that we used at the pool the night prior

located right off the highway. clean. friendly staff. good breakfast.

super soft sheets, the inroom kitchen.

daughter did not get to swim because covid 19 safety regulations said only 10 could be in pool area and it closed at 8pm

properties at the same price did not include breakfast

shuttle was complimentary and will bring you anywhere you need to go

like the convenience of a kitchen, large rooms, plenty of storage, movable table, outlets with usb, nightlights embedded in

pool is being remodeled, bummer during summer but we didn't have time to swim either way so we

pool was closed

the pool and the staff were amazing

your swimming pool is very clean

pool didn’t work

hot breakfast was great and so was customer service

close to the airport with prompt shuttle service

good location and neat facility. there is also 24/7 guest laundry room on-site.

that i had to leave too early to try the free breakfast.

i like how convenient the laundry room is and how attentive the staff is!

shuttle early in the morning

admit was excited but when i came to retrieve my free drink one person staff failed to mention bar was closed all day

attempted to use the poop twice and both times the room card and pool card didn’t work

pool water was super hot, more like a sauna

paying for our breakfast. not being able to use the pool after 2 attempts.

breakfast is better than anywhere we’ve stayed. excellent!

excelente location, clean property, good breakfast, excellent staff

the food is not very varied but it is delicious and the person in the kitchen is very friendly

staff was great but not happy with the facility, tvs, kitchen, nor elevator

breakfast was delicious

it even has a laundry room

the kitchen was not dully stocked but probably due to covid

excellent choice for a quick stay, room had its own kitchen which was great!

price was good and there was laundry on site

i liked everything things about it even the little kitchen

the bed was comfortable, and the wifi was strong

decent wifi

enjoyed the biscuits and gravy at breakfast

location, shuttle and long term parking

was very clean, in a very pleasant setting, and the breakfast was phenomenal

wifi in my room was poor at best.

didn't give any information about wifi or anything other than you room is that way

wifi was not working in my room and the toilet ran the whole time i was there

had to use my hotspot) which is important to me since i was traveling with my

main area for improvement needs to be the wifi

from the moment we checked in to the moment the free shuttle dropped us at the airport it was a joy

room service was great, bed comfortable. breakfast was delicious...

15-minute walk if you decide not to use their free shuttle

what i didn't like was the pool area

gym doesn't have a water filter, so if you don't take your bottle of water filled already you will

my kids was so upset

the breakfast, nice lobby, comfortable bedding, kitchen in the room, super nice staff!!

beautiful pool; look forward to staying here in summer

key didn't work on pool gate sometimes.

the kitchenette, the grill by the pool, free breakfast

excellent breakfast in the morning

room coffee was delicious, and free hot breakfast was delicious with good choices

location cleanliness and the breakfast

pool was cold and dirty

though, more attention could have been given to the breakfast items; things were running out and customers had to ask attendant for replacing items

shuttle bus and had answers to all of my questions

airport shuttle

and got me late check out

chairs & tables outside by the pool need to be cleaned better

excellent service! nice pool and hot tub as well...

the airport shuttle was there waiting for me at 4 am.

the kids 11 and 13 loved the loft with its own bath

liked the complimentary airport shuttle and closeness to the airport and fort bliss

my room had a full kitchen and large bathroom

they have a small book shelf with some books for kids in the breakfast area which is very nice and neat

also, wonderful free breakfast

breakfast was great! bed was very comfortable

breakfast was good

very modern & new, felt very clean. also had guest laundry which is a plus!

breakfast needs a little more they don't have pancakes or waffles and i think that's a must have at

clean rooms pool

would be helpful to have handicap parking spots near the side entrances

rooms are clean and great in size, and it seems to have a nice outside pool

rooms are very far away from the elevator and parking. gym was limited and birds in pool.

breakfast

i wished the pool had more maintenance as far

i didn’t like the line to get breakfast and just two waffle machines

location was great… breakfast was good.. staff friendly.. comfortable stay overall

the young lady who checked us out and gave us our breakfast items to go was also very kind and helpful getting us on our way

kitchen, gym, cleanliness, and bedding were great

bar drinks were great

location and shuttle service! the employees at the restaurant were very helpful!

nice gym and clean rooms

260.00 dollars,no breakfast,no social hour free drinks, no garden. no heated pool.

clean facilities airport shuttle

the room was clean, for the price i paid, it feels cozy and fancy, wifi was fast, the staff s are all nice

it was clean and beds were ok, wifi speed was acceptable.

no parking on weekend because the other hotel customers park in the hotel parking

very well lighted parking lot

i think the hotel need more parking

there's an outdoor pool and a gym, but we didn't try either out

there's an outdoor pool and a gym, but we didn't try either out

breakfast was decent. very clean and classy. staff was friendly and helpful.

too far from the airport and no shuttle pickup so had to pay for a taxi.

no airport shuttle.

pool was closed

everything was great. clean and comfortable. great breakfast and the staff was very helpful

the pool had green mold.

the rooms were amazing with the mini kitchen. very spacious.

i liked the full size bath amenities and equipped kitchen

good wifi coverage and strength friendly and useful staff quiet room, comfortable bed

the onsite restaurant was closed so only breakfast food was available and the hotel bar was closed on weekends as the bartenders had to work attached night club

pool location and breakfast

indoor outdoor heated pool, gym and included breakfast is what locked us in here

friendly welcoming staff. close to airport. free shuttle within three mile radius.

breakfast (great selection) gym

breakfast

convenient and close to the airport, great breakfast

the staff was friendly and very knowledgeable. the gym was nice.

very relaxing nice pool & gym

construction, breakfast area too crowded.

handicap room i was given was far away from main building couldn’t wheel myself to get breakfast

location, modern, free breakfast, great value for money

everything from the room to breakfast

great customer service. room was clean and bed comfortable. the breakfast and pool was a plus.

wasn’t enough room for 5 people (3 adults, 2 kids) we had to put the beds together so we could all sleep

not big enough for two adults and 3 kids - but we made do

clean comfortable and good breakfast

the breakfast was very nice. the room was cozy and clean.

trash truck came and collected trash at 3am and woke myself and the kids up

the super 8, a couple of miles west. breakfast ok...wifi fine. nice circle k next door.

wifi was slow but sure

wifi was hideous

wifi is decent and they do have laundry from past stays

wifi didn't work out whole stay and no working ice machine on my floor

of good because around and very close all shopping centers and five different restaurants pool,laundry room ,if you looking spend money and have pees,that's everyone needs,thank all personal

dollars for a one and a half hour early check in is ridiculous

no laundry, no breakfast, no pool, no shuttle

pool, laundry was closed, and the pool was like a swamp

didn’t eat breakfast as we were in a hurry to get started the next day, but our overall experience was

and the breakfast in the morning was better than expected

pool

right in front of the pool with kids screaming

adequate parking on the fringes for a large truck a good decent breakfast with many choices

the breakfast was awesome. and the king bed was exceptionally comfortable.

also, i did expect the kitchen to have cooking items (pots, pans, plates) every other suite i've stayed in has

one in the kitchen and the other in the room

location, and having a kitchen.

two weeks staff and housekeeping left me alone unless i needed something and provided basic kitchen utensils that i wasn't aware they had

they have false information about the pool

truck parking,excellent and convenient which was my first time having to park a

that we arrived too late to go to the pool.

the pool was dirty, i understand its an outdoor pool

big, had a kitchen

pool and gym

pool and gym

i had my kids with me and all the stairs and hall ways smell to weed

the fact that they seem to never have quarters or even a change machine to do laundry, i’ve enjoyed my three stays here

said free breakfast when booked but the breakfast was closed and being used to keep staffs kids in

only thing is no elevator in the back only stairs but thankfully my kids are all older but if they were younger i could see this as a slight issue

bad, to many people drinking outside of rooms and outside of parking lot not a good place for kids to

parking lot was large enough to park my 16 ft rental truck and out car

the kids loved the pool

everything indoor pool and spa great breakfast and comfortable clean bed

breakfast and it was close to where we were going.

indoor pool was good

he made sure we were informed about the area and helped us get an early check in as soon as a room was available due to us traveling from california for the first

pool was ick

need to a meat to breakfast

great value with full breakfast, clean pool, and most importantly

allowed a 1pm early check in

the breakfast sandwich was not good

clean and nice staff the bar and outside the pool and seating area with the fire table was nice

gorgeous and modern. laundry room. extremely friendly staff.

clean and nice staff the bar and outside the pool and seating area with the fire table was nice

friendly staff and onsite starbucks. nice patio with fire pit, pool & sauna spa tub.

pool was dirty and pool area was dirty as well.

laundry room washes clothes very well

laundry on premises , refrigerator in room

location. breakfast

location and hotel newer with clean room and nice bed. nice lobby, breakfast area and pool

the pool was still freezing, but such is life.

breakfast was very good with scrambled eggs, potatoes, sausage, waffle, plus all of the normal

i like the gym and the actual room.

everything especially the breakfast and the view from my room

good gym

breakfast was amazing, the lady on shift did a great job keeping everything clean and refilled

friendly staff, clean hotel and great hot breakfast.

we enjoyed the breakfast and the friendly staff.

respectful staff and attentive fair prices pool overall, the stay was good.

i enjoy being able to relax without being disturbed. i'm glad the pool is open now.

area in the whole hotel in happened to be located directly across from the maintenance room and laundry facilities not to mention the bathroom tub faucet continuously runs the entire time and

the pool was closed

room was durty and smells terrible the sofa was dirty the little kitchen they had was full of dirt is bad and terrible

the accommodation was great and the breakfast was excellent.

breakfast and there was a kitchen worker who came out every morning and would say good morning

room was very clean. facility was well kept, staff was friendly and breakfast was great.

always clean and great breakfast.

breakfast and there was a kitchen worker who came out every morning and would say good morning while