the pool and hot tub are clean, heated, and not postage stamp size like many newer hotels

the only downside is that the gym is on the third floor and when someone is running on the treadmill it is so loud below

breakfast buffet style very nice selection

the breakfast was great!

the gym is well equipped

swimming pool looked dirty.

i was sick with stomach flu and they accommodated my request for early check in

kids in room above our room running all night couldn’t sleep

pool was a little rundown and only had one set of tall stairs (not super great for kids but this is ok)

pool hours, i know every hotel that has a pool, shuts it down in the evening

the gym was nice. room was decently sized for the 6 of us.

breakfast was not served by the time we checked out

perhaps the pool could be open later then 10 pm would be

the rooms and pool is nice beds are comfy

the pool was crowded- but i expected it to be on a weekend!

the breakfast was great and the staff were very welcoming

i appreciate the ability to have our cats with a very reasonable pet fee

the kids enjoyed the waffle and cereal, otherwise they could have had an additional hot breakfast

the clean room and breakfast

kids were disappointed

wifi could be a bit better

of room v comforters were too short hvac hard to regulate wifi difficult to setup fitness area

what supplies we want--we did not know this going in; the instructions the front desk gave me for wifi were wrong--i had to figure it out myself; i tried the digital checkout but it said the front

slow wifi, not much complimentary incentives

wifi was a pain to set up

we have a very large truck which would have been difficult to park at most locations closer to town

my kids loved the heated pool and the room was comfortable

laundry facility was adequate and was in excellent working condition

laundry on the premises was nice

swimming pool, hot tub, laundry facilities

breakfast, comfortable tastefully decorated, clean room, professional staff

everything was clean and well kept including the pool and hot tub!

we also enjoyed the coffee bar and the heated pool and jacuzzi

had a restaurant next door and laundry facilities.

laundry bags

breakfast was great and breakfast room was very clean

the laundry room only takes quarters, but the office wouldn't give any change (might be a temporary

laundry kind of expensive.

breakfast was good with variety of cold and hot options to select from

hot breakfast but they had breakfast bags to go and there was a lot of different stuff you can choose

clean. good breakfast and nice staff.

exercise room, ice machine pool, hot tub, free breakfast and laundry are nice amenities

the hotel is updated, decorated well and very clean. the pool and fitness center are open.

pool was nice and clean. food was good. coffee was better. staff was very helpful and polite.

the pool area was very slippery could use a coat of non slip pool coating

pool unfortunately was not working and the guest laundry dryer was also not working

hot breakfast, gym facilities, pleasant staff. good location to get into the old town

just outside downtown area, making it easy to get to downtown for sightseeing and dinning laundry facilities on

pool not in service

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

free wifi and hbo is a nice perk

all very friendly and the young man at the front desk went above and beyond to help me set up my wifi, make my pet wellcome, and help me find a great mexican food

strong wifi, comfortable rooms. very effecient aircondition.

wifi works very well

wifi was meh

no breakfast

pool was a little cloudy but overall the kids had a blast

a lot of noisy kids running around, it seemed many school age children had rented one room and were always going

plenty of comfortable spots to eat in the breakfast area

clean, comfortable, good breakfast, friendly staff, nice hot tub and pool

had me park where they could keep an eye on it for me

courteous early check in was a big plus

was very professional and worked with me on a place to park, i had a little

we really loved the pool

someone left there laundry hanging on the stairs railing out to dry

staff was so friendly and helpful, clean rooms and good breakfast included

breakfast including waffles, fruit, oatmeal, etc

the breakfast was good. a lot of selections for a continental.

room very small 2- had it listed as complementary breakfast but they did not offer

wonderful breakfast for an additional fee

breakfast is not avail on monday and tuesday.

i loved the bar and juno is an awesome bartender

no breakfast. just coffee. bummer.

facilities, very clean very nice and the pool water perfect temperature, breakfast very good

breakfast was a delight due to the cheerfulness of the staff

plenty of parking

breakfast was outstanding and the grounds were lovely

wonderful location, nice balcony and parking, quiet room with kitchenette.

2) bring your dog with no extra pet fee

clean, great bed, friendly staff, early check in accommodation, amazing location

breakfast, happy hour, rooms were all superb. staff was great.

the staff and amenities like the shuttle service are great

the hotel location is perfect with easy walk to the plaza but option to use shuttle service was a nice bonus

hacienda and spa was wonderful

small pool but didn't really care.

we weren't able to make it to the earliest breakfast option, so the owner/receptionist specially made

each morning was a unique breakfast. it was well made, and reflected the new mexico culture.

breakfast rocked

breakfast was delicious and unusual with its polynesian roots

breakfast was a bonus but it reflected the attention and the generosity of the staff

friendly staff, early check in and extended check out

- excellent intro to the area with map; full kitchen with everything we needed to cook for dinner and breakfast

the living room was very enjoyable and the kitchen quite adequate

the kitchen had plenty of dishes and utensils

living area was so incredibly cozy and beautifully decorated, the functional and well-stocked kitchen adorable, the bed was so comfortable

i don't understand how motels, including this one, can have kitchenettes that don'

there was a small kitchen with an own partió, where we could cook and have a really nice dinner

room was big, with a kitchenette and a very comfortable bathroom

the breakfast is great - got to try the brekkie burritos

i had a kitchenette and a small outdoor patio which i used every day

breakfast, fireplace

the breakfast was wonderful. there were several choices.

the breakfast was better than most

clean and cozy rooms. loved the in-room fireplace and the burrito bar breakfast

the burrito bar for breakfast is delicious and the coffee until 11p is great during the winter

loved the spa and the beautiful courtyards and hidden nooks

the spa was wonderful the staff was very gracious

is you would think for the price of a suite / night, that that cost would include a spa package or treatment as apart of that per night cost

tilework in the bathroom and elsewhere are absolutely gorgeous, as is the spa and gym areas, the pool, and outdoor patios for lounging, or dining

beautiful lounge area outside the spa in pool area great day or night

great breakfast buffet .... superior wifi ... at center of town .... overall a great place .....

free parking & wifi

need to frequently reset wifi. not a major issue, but a minor nuisance.

wifi is a little slow but i did see this as a leisurely trip and not one to do a great deal of work

weak wifi.

the bar is excellent

pet fee $75 nearly doubling the room cost.

they have a great bar area with a wonderful bar menu if you prefer to eat there instead of the dining room

this hotel is historic with wine tasting, great bar and restaurant

i liked the location to the plaza and the on-site bar and restaurant

i loved the windows it felt a little more homey. it was very comfortable for me and my kids.

wish we could've used the pool - too chilly

location- updated property - large rooms - pool great. super clean

early check in was available and the location is super.

the room was at the opposite end of the lobby, so having kids it would’ve been nice to have staff be more mindful about that in the future for other

restaurant and bar was closed.

breakfast was a nice bonus

charged at check-in which covers parking in the inn’s private lot as well as a freshly-cooked breakfast buffet for two

other breakfast plans, just grabbed some fruit

breakfast was complimentary as well and so

quiet room comfy bed great wifi! housekeeping was great in keeping things clean!

wifi service was out for most of the stay

wifi intermittent in our area of the hotel.

we were charged 30$ for valet, wifi and coffee/tea at reception

wifi paid our of resort fee, not up to par.

don't have any real complaints about las palomas, other than the gym was only 'open' until 9 pm, even though it was just a room with some workout equipment with no

there’s also laundry facilities on site

excellent breakfast

we had 4 rooms and my sister’s kids had a dog

the kids love the complementary hot cocoa and we love the lattes every morning

wifi was slow and kept cutting out

never got wifi after complaining.

charges every night for wifi and parking didn t seem appropriate especially when you don t have a car nor brought a

wifi unstable at times. pool tiny.

bed comfort was fabulous! two bathrooms, large tv, lots of plugs,.good wifi. great room! quiet.

an upgrade - amazing big room with a terrace - friendly and helpful staff - really clean - fast wifi - nice pool

th free drinking

comfortable bed, big screen tv, free wifi, convenient location

decor is traditional santa fe with modern conveniences like good wifi

give rosa in the spa and felix the concierge a raise

laundry was very convenient

fabulous breakfast, comfortable bed, friendly staff and excellent location!

no pool ; a very small hot tub. no outside lounging.

the gym and laundry were a welcome addition

9pm we received a complaint for noise - we have two kids (5 and 7) going from bed to floor, without extra noise from what is expected of a child

bedrooms with full kitchen, nice living room w cable tv, outside porch area

friendly, fully furnished kitchen, plenty of space, washer and dryer, quiet and with walking distance to many sites

location, comfortable beds and furniture, well stocked kitchen and bathrooms, sweet outdoor space

it was great to have a full kitchen so we didn't have to eat out every meal

loved having our own porch, our own laundry, kitchen, and two bathrooms!

wifi did not work, staff was rude and room service e not working

wifi was a little weak

the telephone had a busy signal in the background that made conversation difficult; we had no wifi in the room for 2 days; the tv remote

no room service, no wifi

wifi was iffy, and there was an invasion of ants in the bathroom

once in my room the restaurant kitchen was next to the room

solved a room capacity issue in a friendly and proactive manner, excellent restaurant and bar and the location can't be beat for a great tourist experience

except the advertised “kitchenette” was a very small bar area

i think the kitchen was on the other side of the wall, our bed was against the wall and we could hear dishes

i arrived in town at 10am and had to wait until 4pm to check in as they wouldn’t accommodate an early check in

there is an amazing cocktail bar in the same building where the bartender has created all kinds of unique infused cocktails

large room with small kitchen. within walking distance of downtown.

pool and hot tub were delightful, and it was very good to have a kitchen

we enjoyed the suite layout and having our own kitchen

nice pool

larger than expected free facilities good hot gym and laundry staff helpful

it can get very noisy when kids are banging around in the next room

very quiet place to stay. close to shopping and entertainment. very nice and clean pool

and the all you can eat brazilian steak and salad bar was amazing

easy check in staff accommodated me for an early check in

motel was wonderful with a large pool area and views of the mountains

great get-away!! spa amazing !!

the spa service was good

they also have a five star spa on location

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

had talked with staff long before booking asking for spa pamphlets