wifi kept cutting out and we lost sent documents

wifi didn t really reach our room couldn t find a shower at the pool both reasons are trivial

really friendly staff, good wifi and the picture on the tv in the room

suite included, jacuzzi tub, electronic controlled window shades, free bicycles, nice pool

anything to do with room service!

room super clean , prefer the second floor over the pool but it’s all good

the pool is heated, clean and a fantastic treat if you’re doing a road trip like us

sweet little boutique style hotel with a retro heated pool, and location is perfect for walking to shops and restaurants

the hotel pool area was spotless as was the gardens and parking areas

nice pool

kids shouting at the pool at 9 am when every single room is next to it

the location, cleanliness, keurig in the lobby (i bring my preferred k cups), heated pool, and hard floors (piece of mind

the kids loves the pool

heated swimming pool

the location and the complementary breakfast

the room was actually pretty big for santa barbara, at a great price, with free parking and no pet fee

i love the value and location, and i love that they do not charge a pet fee.

no carpet so dog was afraid to walk on

fantastic location, great pool, spotlessly clean & comfortable, great parking!

pool wasn’t open, maybe due to covid.

there was free parking on site and the pool area was super nice

my husband was glad to see an ev charger that greg made sure he was able to recharge

wonderful pool in the center, and perfectly located blocks from my conference

the room we stayed was spacious with a fully functional kitchen

looking forward to returning for a longer stay and dipping into the warmed spotless pool

bed & room were comfortable, free wifi was good

wifi connection was bad most of the time

the wifi was free and the smart tv worked well for streaming; i also appreciated the mini-fridge

location was perfect, the staff was very accommodating & sweet/patient with our kids & just a lovely place to stay

room service was excellent

there is also a small pool shared by all rooms

great pool facilities

sure if the pool was heated

nice pool, perfect location for our event, free parking on site.

great pool and lounge area

the wifi was fast, so i could work from the room

had a work zoom call)

the coffee downstairs was fine, the wifi worked fine

the wifi wasn t working at first and then the tv needed fixing twice - during a one night stay

we frequented the coffee/tea/hot chocolate bar in the lobby

the owner was so nice and offered a happy hour by the pool. very comfortable rooms.

good breakfast, durable coffee, in the evening a happy hour with wine and cheese

eclectic and fun deco gardens,close to beach and state street and nice pool and hot tub

breakfast is very limited

location was amazing, and loved that we could use the hot tub and pool in their sister hotel.

room smelled a little damp, pool was ice cold and spa was out of service.

nice pool, delicious breakfast

pool and spa were absolutely stunning. the art was absolutely beautiful.

absolutely love love love this place, very charming, great breakfast, hot tub and pool!

i loved the vintage vibe to the villa and the pool area was beautiful

the kitchen space great to whip up something if you don't feel like eating out or if your just in town

modern and clean kitchen and a very good locations for the funk zone

all the facilities, kitchen, rooms and communal areas were all very nice and comfy

are second to none, attentive and welcoming staff, great breakfast selection, wonderful kitchen facilities, lovely pool

lovely little place, great location, great facilities, comfy rooms, nice pool and nice staff

the fire pits were great for the evening and the smores kits were fun for the kids

the location, pool area, easy access to everything on the property

we paid a pet fee but there were no bowls or beds (we bring our own but supplying these items is customary

got a late check out easily

two pools and one hot tub on the property so our kids enjoyed a relaxing night swim before bedtime

kids loved the outdoor games and staff gave great recommendations in the area

the kids just loved the 2-story bed

nice breakfast

comfortable beds, very pleasant staff, evening wine and cheese and breakfast

breakfast was good and the wine and cheese in the early evening was great fun

we appreciated the laundry facilities

location, happy hour and breakfast, space

wifi was excellent and location was very close to the beach and a 15 minute walk to the main street

wifi wasn t that strong but fixed it by allowing us to connect to a different modem

the wifi did not work, but maybe we were the only ones experiencing this

good wifi and nice smart tv

the wifi is really something to write home about too

wifi didn t work at all in room 219

rooms, in the lobby, all day long, the homemade cookies, the free water bottle, free parking and wifi

location, very quiet, very friendly staff, nice room, decently priced, free parking, free wifi with good connection

noisy and wifi so weak as to be unusable.

wifi was great

good staff. great wifi. nice extras like coffee, continental breakfast. also pets are welcome.

staff the best location close to beach,old town and funk zone good room quiet good wifi and good breakfast i thought there was no closet with hangers and a safe in the room

parking, wifi, cozy room with all the right things, walk to literally everything

wifi free but didn't work

wifi dropped out a lot later in the evening which was annoying. more people using perhaps?

staff were busy as it is self check-in with staff at their coffee shop and bar only, but they were helpful when needed

the bar staff is very helpful with any check in issues, but you can check in on line

a very clean hotel with a coffee shop and a cocktail bar at the same building

absolutely love this hotel and stay here every time i visit my daughter in santa barbara

location on the main drag, the design of the room, the dusk bar that was so cool and lively on halloween night

suite was large, clean, comfy with separate living/kitchen area

motel is beautiful, the grounds are really nice, it has a great pool and jacuzzi and also laundry facilities

about this place, great location, very large rooms, free parking right outside our door, laundry facilities beside the hot tub was great, very friendly staff and so close to the beach and

pool was relaxing and just a lovely property

really nice pool that was heated

windows were single pane so you could hear the bar music & people until 2:00am

they have a coffee bar in lobby also a little outdoor area on the second floor

location was spot on !! bar was nice but didn’t order.

all there was was a small bar at lobby

bar and alcohol bar misrepresented a bit

we loved the pool and that we were able to walk to dinner.

a fantastic pool area which never seemed to get that busy- maybe we were slightly out of season

location, nice pool area, very friendly staff, good size rooms, clean, beautiful

spacious room, view onto pool, newly updated, peaceful neighborhood.

the pool is big enough for a short swim, and we enjoyed lounging in the sun as well

wifi was speedy and at no extra cost

horrible wifi

wifi

the location was great. wifi was okay- disconnected a couple times. bed was very comfortable.

perfect location. couldn t get the wifi to work at all.

room was close to maid’s laundry area which was a little noisy, as was the room next to me, at times

loud kids at the pool

good breakfast

loved the location staff and the great breakfast the pool was lovely and warm and we would love to go back again

late check out (12:00) was really appreciated

enjoyed the spacious suite and full kitchen

like the suite with the full kitchen and two rooms

feel like you were home, beautiful and comfortable beds, lovely timing and fixtures, full size kitchen with very nice dishes glasses etc

this room had 2 bedrooms and one bath and a kitchen and sitting room

some of the kitchen utensils clearly hadn’t been cleaned (greasy)

good parking under the hotel (and ev chargers)

was friendly, i arrived too eaely for an early check in but they called me once a room is available

no pool.

no pool or jacuzzi

excellent stay all up. stylish fresh property, plenty of parking and good breakfast included.

breakfast, wifi, pool and spa

it was perfect and alot to choose from. something for kids and adults.

the adult kids were able to hook up the switch to the very large tv and play games

i thought pool could of been cleaner.

our kids loved the pool

pool perfect for relaxing in

wonderful light breakfast each morning

we were with our kids and didn't want to disturb people inside breakfast place

in the morning we came down and there was a nice breakfast and jose at the front desk greeted us warmly

fill up your water bottle as often as you'd like free of charge all day, there is a really nice pool, and you can do laundry (wash and dry including detergent for four dollars) and rent bikes for

the room was very large and had a full kitchen

i was also pleasantly surprised by the complimentary ev charging station in a dedicated covered parking space

i used the gym, which was tiny

since we went there while covid-19 was still an issue, the breakfast was delivered in bags to our room

the gym was tiny and the breakfast - although tasty - did lack variety

breakfast was fantastic too

really good communications about breakfast (which was excellent), housekeeping, night cover phone numbers and even a free glass of

breakfast, cooked to order, was amazing

of my family members are vegan with limited options for breakfast

i liked having breakfast made for us each morning

gym times late morning start

had a renovated suite with kitchen

- short walk to the beach & town, surprised with a bottle of champagne at check-in, daily breakfast was

room was large, kitchen with regular size ref, stove, bottle of free champagne was good, gave from front desk was

and even for couple is fine but king-size room is excellent - swimming pool is small, perhaps for kids with age 6-10 is fine, adult goes to sb beach - staff are very helpful, always smiling and

the food, whether it be breakfast, lunch, or dinner, was all terrific

should clear the room service coffee away before nighttime

great location. dog-friendly. valets and room service staff were terrific.

but is was impossible to reach the room service to order breakfast in the room

adjoining open, comfy cocktail and bar area with great service from managers, bartenders, and a delightful, interesting wait staffer

loved the deep tub in the bathroom with heated bathroom floors, fireplace and infinity pool.

the area in front of the fireplace and bar area does not have enough seating

spa didn t have a couples massage option

pool area is not that large, and no separate area

beautiful saltwater pool

overall service and the care to details, like printing your name on the breakfast menu

great fully appointed rooms and delicious breakfast with all the trimmings

breakfast, location and facilities were great and the staff was excellent!

had breakfast sitting outside on the veranda enjoying the views of the garden

wine and evening hors d'oeuvres were excellent and the breakfast was delicious and beautifully presented

arrived early saturday morning and to our surprise our room was already waiting for us

the big bathroom which is good for families with kids

gym worked, breakfast was very good

grounds and pool area are peaceful and quiet

pool table as excellent - shaded and water not too cold

kids were disappointed though

everything we needed and affordable enough so we could spring for an extra room for the kids

bathtub for a kids

location on state street was great, just at the upper end and near an awesome park for the kids

there was a family with kids staying at the property and they were congregated outside my room, and i could clearly make

noisy kids and young people

pool wasn’t used bi we got complimented towels to use

very nice, patio to pool area and very friendly staff

spotless rooms and a nice pool area. great location within walking distance to restaurants.

was in a great location, the pool was clean and big

we have an infant i asked for and early check in and a ground floor room

is great, one must be extremely limber to get in and out of the bathtub, breakfast room is great

breakfast was delicious

it’s clean and beautiful. two ladies who served breakfast were so nice. we love it!

in the country suite that comes equipped with a relaxing jetted tub in the bathroom, and a full kitchen with dishes and utensils available to use

the room was very spacious and it was nice to have a full kitchen for those times when you don't want to eat out

good wifi

wifi was a bit hit and miss in our cottage because we were furthest from the main

the wifi signal was intermittent and weak due to our room being the farthest away from the router in

breakfast was delicious with homemade baked pears, veggie quiche, and a french touch

so very quiet and comfortable. breakfast was wonderful. cottage was perfect!

spanish coffee was delicious in the hotel lobby in the morning

loved the large rooms - living, dining, kitchen and bedrooms were large and comfortable

with a well equipped kitchen

early check in was possible, nice pool and clean rooms.

on site laundry

kitchen is not stocked with any utensils, plates, pots or pans etc

the kitchen was a bonus and the bed was comfortable

there was trash everywhere, i paid $140 for a dirty kitchen and when i asked for them to clean it, they walked me to the kitchen like i made it up

we had the kitchenette and it saved us money on eating out

the kitchen has no equipment to cook with. parking sucks.

kitchen has all we needed except pot holders and paper towels

lovely top floor family room with good kitchen equipment. very friendly and helpful host.

we got the room with the kitchenette

our room was so nice, we loved the decor, comfortable beds and the fully stocked kitchen

kitchen was really old and unusable if we ever need it

like that there is a mini- kitchen with basic utensils

everything, the sparkling clean pool the shade gaseebo, your beautiful hawaiin style garden

the pool area needed a little more attention in cleaning.

we had a family suite with a nice kitchen

pool for the kids

the spa bath was nice i guess. that's really the only reason i booked here.

was great room was way nicer than we anticipated and it had the spa you guys should advertise the spa in the room not just access on booking

room was big clean and had a spa ud83dude0c

was convenient & an early check in was accommodated without issue

spa tub in my room and king size bed had me feeling like one

there was a pool, though i did not get a chance to utilize it because had such a short stay

very clean all around and the pool area is nice as well

this place is super clean very nice in a perfect location and has a pool

basic amenities (no breakfast, none in-room, eg no coffee maker, fridge or microwave), no pool

we liked the pool

room and bathroom are very good clean 4 star easy, gym great, breakfast 3 star.

free parking - excellent free breakfast - clean and big rooms - heated jacuzzi and swimming pool -

location, price, and really appreciative of the free late check out option.

layout and pool

the room was so clean and loved that there was a mini gym.

slow and choppy wifi, but for essential use

wifi is terrible i couldn't even get into my laptop, you may be better off using your cell

bad wifi signal in one of the rooms. the freeway is pretty noisy.

wifi was not that great. not too many great channels.

wifi was slow and inconsistent

having laundry there.

staff efficient and friendly, laundry available.

the pool area and jacuzzi also laundry facilities was a plus friendly front desk and easy check in and check out accomodations

only compensation given was 30 minutes late check out, 11:30 instead of 11 which i asked for because we had to switch rooms at 2 in the

one bath towel was provided i had to find laundry to get another towel

the tv could connect to my phone which is something a lot of hotels lack so that was cool & the wifi was amazing

staff were nice parking good wifi good

friendly staff, good wifi, modern rooms with enough space

free wifi but limited internet and

wifi didn t work, phone didn t work, refrigerator didn t work and then loud leaf blowers

the biggest bummer was the surprise $75 pet cleaning fee when we checked in

lower the pet fee

did not like paying a $75 pet fee and a $10 parking fee for a hotel that is very isolated and not near any thing

the spanish tiles and breakfast. the outdoor fireplace and hot tub.

great breakfast

staff is really nice. the pool is a good size.

we liked the pool!

only thing here as in all places is the pool was shut down due to the covid rules

was super easy, the room location was great and the bed was super comfy and the kids loved the pool

location ok no pool, hot tub. otherwise ok staff was phenomenally great

breakfast

i enjoyed the spa jets in the bathtub, and all the extra pillows on the beds

spa tub was huge and had strong jets

we rented the room with the kitchenette, but if you're planning to cook, bring your own plates/bowls and anything you need

simple breakfast and the ice vending machine was turn off

the bed was one of the most comfortable ones i ve slept in and the wifi connection was strong- i worked a full day on laptop without interruption

to free way, tv reception didn t work sometimes, wifi was janky, needs new carpet/cleaning, 2nd floor shower didn t drain well, toilet needed

wifi didnt reach my room. couldn't do my work online

attitude or approach as he did with others, we were given a ada room that smelled like pets, the wifi was not working in our room, housekeepers did not want to give me two cups of coffee as

sofa bed was squeeky abd uncomortable, wifi was patchy. room was small for 5 people

the room, bed, bath, and kitchen appliances were clean

definitely enjoyed having a kitchen in there with a fridge and microwave available

breakfast selection should be improved

clean, good value for money, suite with a kitchenette. laundry on-site. good value for money.

breakfast was more like snacks.

breakfast or any dining or bar on site would have been a big improvement

the warm pool and the friendly service.

rooms are clean, the pool and spa were relaxing, the grounds are beautiful and peaceful, and pacifica suites is pet friendly

my kids were doing on-line school (high school and college) and wi-fi was great (no issues/ high

the pool in the park is open late and kids enjoyed it a lot

location close to things, loved the palm tree directly outside our window and overlooking the pool

used the pool - very warm day and it was refreshing

pool was i heated there unusable

the location was convenient to everything and the swimming pool a plus we appreciated

enjoyed the pool and the quiet location

premises were great for the family with kids: lot of entertainment - chess, table tennis, golf

thing was perfect and enjoyable (staff, breakfast, suit, outside area, every thing offered to guests), it is the best family and friendly

it had its own kitchen

appreciated the big room and clean kitchen

included breakfast was a bit meh (likely partially due to covid restrictions in place at the time)

beautiful pool, awesome gym, breakfast included (cereal, french toast, pancakes, waffles, bacon, sausage,

cleanness, 24-hour gym

rooftop bar and restaurant.

rooftop bar / restaurant

roof top bar and restaurant

the gym room, pool and coffee shop met my needs

wished the gym was open.

saying if i wasn’t gone by 5 mins there calling the police i was trying to pack up my stuff and kids stuff they came again harassing

00 for 3 nights tried to extend my stay and they said no gave me a late check out for 1:30 at 1:15 they knocked on my door saying if i wasn’t gone by 5 mins there

grounds nice and the pool area looked inviting and relaxing during the day

the lack of actual guest relationship management (the front desk staff are all university kids who have no hotel experience)

swimming pool was overcrowded with kids

was great except there were more kids than i would prefer

room was next to a busy sidewalk where golf carts were going by at all hours of the day and night

stunning property! loved walking around with my kids.

we made the mistake of arriving too close to check-in and missed out on enjoying the pool, lounge, playroom, and cozy library on our arrival date—next time we’re coming earlier and

would have been nice to have had more flexibility in early breakfast or food options in between meal times

lovely cabins and nice pool - chilly at first but refreshingly so

dinner and breakfast are inlcuded and were tasty

the dinner and breakfast were tasty