place, the setting, the rooms and common places such as the pool and the bar & restaurant area are very spacious and have a wonderful design and feel to them

i enjoyed the location, the rooms (bed and shower), and the pool!

it has two swimming pools, a jacuzzi, wide avenues for walking, a gym, and a restaurant, among other services typical of a four-star hotel

the location is perfect, and the swimming pool is awesome, the staff is very nice

pool on summer must be amazing

it has two swimming pools, a jacuzzi, wide avenues for walking, a gym, and a restaurant, among other services typical

the manager was as helpful as he could be regarding the poor wifi- he allowed me access to a conference room so i could have a few meetings

equipment in very poor condition, wifi signal wasn t strong from my room

wifi connection, they don t change the shits of the bed, they don t give you a good service,

wifi was terrible, i couldn t stay there a second day as i couldn t work at all.

wifi was slow

the hotel also provides laundry service, a big help

the owners were kind enough to give us an upgrade and had a spacious room with a kitchen and a balcony

the rooftop has an amazing kitchen, a beautiful terrace with an awesome view of the city

the rooftop, the jacuzzi, and the kitchen. the host is lovely.

the host, breakfast, the view of san miguel and location is all too perfect

breakfast was lovely fruit & cereal & pastries

needs a tv, wifi drive me crazy, clean and modern.

value clean good wifi

the wifi was great

pretty inside and breakfast was good

no coffee maker in room and no coffee available until breakfast at 9am.

delicious breakfast

we notify front desk and maintenance team tried to clean it, but was not enough to let my kids go in

the facility has a pool and it was perfect for the kids to be entertained.

plus there are no in room facilities for tea & coffee or a mini bar which would be most helpful

we had reserved for 5 adults and 4 kids

kids above us jumping around every night

the food was very good and when we asked if they could possibly open the kitchen for breakfast at 8:30 (so we could make it to a tour we booked), they made those

so in the mornings i could hear everything from the kitchen and dining room, which interrupted my sleep

the rooms face a courtyard and there’s early noise from the kitchen, but nothing too bad

wifi worked well

the lobby area, bar, patio, pool and gym are all very nice

also the outside pool and jacuzzi were not very useable as they were usually full of dirt

the lobby area, bar, patio, pool and gym are all very nice

aves, petals, dust etc)

swimming pool, tennis courts, gym

pool was amazing, the staff were perfect, the room was super super clean and comfortable

buffet breakfast has great options including hot and cold drinks

they serve breakfast for a fee (200mxn adult and 100mxn for child), we didn't try it though

the rooftop pool was beautiful and excellent view

very nice villa and rooms good breakfast parking

the breakfast every morning was wonderful

while the breakfast was good - i think it could have been better for the price.

the layout of the rooms/apartment room and cover parking

breakfast is delicious

i didn t like that the pool was cold

knowing our dilemma, jorge allowed us to have a late check out in order to be comfortable until the bus arrived at 3:00

the pool was not suitable for children.

the garden is so peaceful, as is the pool

pool was very dirty, not usable

great location, just next to the bus station. good size of the room. quite good wifi.

wifi was slow and intermittent

clean and with everything you'd expect from a hotel of this type: free wifi, shampoo & gel at the bathroom, coffee machine

good wifi

to stay somewhere safe, convienent, and with all the basic amenities one needs these days such as wifi, hot water, and air conditioning

breakfast was good, but everything was a little expensive

we were not able to take a drink from the rooftop bar to the adjacent pool area.

the breakfast was amazing and this was probably the cleanest hotel i've ever been to

beautiful decorated, stellar location. amazing rooftop pool

pool was great for relaxing and having a drink

wifi can be improved. at times was not working and its signal was weak

wifi could have been faster. sometimes it was, sometimes it was super slow.

the wifi did not work in most locations due to thick concrete walls; had to go to the hallway, garden

lack of drawers or places for luggage and clothing in the rooms. wifi is sporadic.

choppy wifi, but that seems to be common so not a critique of the hotel.

comfortable beds, tv with english, free wifi

central location - easy to walk everywhere; friendly staff; good wifi;

no elevator no restaurant sometimes wifi didn't connect

out $10, so was a good value

ayaba marmalade was the best)included

we enjoyed the rooftop bar and deck, which just happens to be next to trees with dozens of nesting great herons

great service, very good breakfast

check in time is late and no early check in time was available

small pool on roof but not available as staff said it was not ready for use as terrace was not completed

the pool area is not really open; looks like a makeshift

my kids are 21 and twins 17 we had seperate rooms that were next to each other

the breakfast was excellent especially antigripal juice , the omelet taste good

was one of the best hotels, clean, excellent service, good location and complementary breakfast

the breakfast. mine was really salty and my husbands was flavorless.

and about breakfast the deal i got it was with breakfast included and they make it a little complicated

the choice for included breakfast is very limited.

the continental breakfast was great, also

very nice breakfast by the pool

my dog was really happy at the hotel and staff were very friendly and the spa is

our rate included continental breakfast wich consisted of fruits , bread, coffee and juice

walls were paper thin; difficult to sleep as the loud voices from the restaurant and pool area carried into the sleeping room

the wifi connection was pretty good

also, clean and comfortable room with great ac and wifi

the breakfast was excellent and the staff were too.

the breakfast

breakfast on the rooftop each morning was a pleasure not to be skipped

i did ask about the spa and it is simply a room they use and they call in services to use the room

there are so many fine touches like water provided in room, chocolate after cleaning, and late check out

english tv channels, no bar for wine, -- rooftop expected to be a nice evening place to sit- it did not exist as such

too expensive. no bar or restaurant service after 8pm. much better options in this city.

no restaurant or bar on premises. check out the nearby rosewood hotel rooftop bar for drinks.

ac/heating, wifi didn't work in the rooms, far from downtown, no vents on the bathroom so it got stinky after

the wifi is very poor and the tv signal algo improvement.

the wifi was sometimes there and sometimes not

the breakfast

i got to use the spa facilities and was also very satisfied

the breakfast is delicious and generous

the breakfast is also also amazing, made fresh each morning

the breakfast menu is incredible, and the food is delicious

the owners make you feel at home and the breakfast is excellent

breakfast was delicious, they made us feel at home.

the breakfast was perfect, the staff was really nice and helpful

breakfast ok staff great location great room terrible shower very bad

they provide breakfast which was always excellent

breakfast was delicious all 3 days

breakfast not as good but lots of restaurants in the area

wished the rooms were a bit larger and that the tasty breakfast and coffee was served before 9am

the bar wasn’t open at sunset. it would have been a great view.

the breakfast at the restaurant on the terrace was also excellent

the breakfast was delicious

great breakfast, friendly staff, so cute and clean

located, beautifully maintained with glorious gardens, excellent staff, delicious community style breakfast

we met the owner of the boutique hotel at breakfast

gorgeous grounds & gardens, wonderful staff & owner, incredible made to order breakfast

delicious breakfast, beautiful artworks

rooftop bar wasn’t always open but this is minor

we even get free minibar which is super thoughtful

rooftop bar with an excellent view

breakfast was good and always on time

had a perfect breakfast in a beautiful patio : ) the service was great and the food was also good

pros - great pool, beautiful gardens, large rooms, friendly restaurant and bar staff, great cleaning staff, breakfast and bar on site

the gardens and pool are a lovely added bonus where you can spend a nice sunny afternoon

the pool was amazing

the bar was only open one day out of four

beautiful grounds, pool, friendly staff, amazing view, fast wifi, netflix

the hospitality and the breakfast was awesome

roof bar could have been more well stocked breakfast might have had some additional choices, but overall we were very satisfied

omero prepared a tasty and healthful breakfast for us each morning

the staff was very helpful and they even did our laundry for a small fee

the continental breakfast was superb

breakfast was amazing; the rooftop bar had delicious food/drinks, beautiful views of the city and the staff was great

music was loud from the rooftop bar and it is not soundproof

downstairs bar was not operating. bedroom floor wasn’t well cleaned on some days.

the location is perfect - right in the centre - and there is a very nice rooftop bar and restaurant with amazing views

and the bar upstairs

the breakfast was amazing

very nice bar on the terrace

breakfast was not up to standard

excellent wifi and tv channels

the hot dish at breakfast was served before we d finished the first

so beautiful and peaceful and watching the view of the cathedral and sunset from the rooftop bar was priceless

the spa was excellent and reasonable

we especially loved the garden pool

nice rooms, basic breakfast serviced on the outdoor terrace or in the room

the options for breakfast

great location. staff was kind and very helpful. continental breakfast was good up on roof.

excellent front desk staff (adriana and alex) and also breakfast staff; all very helpful

we loved the breakfast on the rooftop with such a beautiful view of the city

breakfast—even though my research said they had a bar and restaurant

the kids loved the little pool, though there are mosquitos in the garden so you can’t sit out as long

loved everything. swimming pool, breakfast, location and friendly staff.

the staff was kind and helpful, and our kids really enjoyed the garden and pool

breakfast was delicious

kids doing backwards somersaults in the pool

breakfast buffet simple but adequate

breakfast, room

light breakfast is served. it should have been better.

internet and wifi intermittent

nice seating area in the room and bath facilities; wifi was a little weak

wifi in my room didn t work, and there was a noise every 30 seconds, like a vibration, outside

the wifi was very good

wifi was bad

breakfast was wonderful. staff very friendly and helpful.

breakfast was very good

breakfast was amazing

loved hanging out by the pool and watching the sunset from the roof

location, fantastic breakfast

pool was not clean so i didn’t use it, also would prefer a duvet rather than blanket but that is

they no longer offer breakfast, rooms are outdated and pool was dirty

the pool was dirty, exposed wires from a light

pool was dirty

pool was neglected and water was not heated.

good location and helpful staff. nice rooftop bar and restaurant with a nice view

breakfast was large and tasty, which was included in the room

the breakfast is the most amazing

bar is cozy and great drinks

breakfast was a great every morning, our server diana was a pleasure

breakfast is not served at the property, it's served in a restaurant 3 blocks down, but it's very

the breakfast was not what we expected, it only had juice, coffee, bread and fruits.

breakfast was in another restaurant a 5 min walk away and it was a bit basic.

nothing negative. maybe a closer place for breakfast

we highly recommend ki’bok coffee and inside cafe for breakfast

we enjoyed spending the hot afternoons on the rooftop and pool every day

terrace was closed and we had to call the front desk to order drinks in the pool area

breakfast was good

lovely rooftop bar and the staff was very helpful with transportion to and from the airport and local venues

it would have been nice to have the bar by the pool servicing guests and there is an amazing rooftop that is under construction

we appreciated the reasonably-priced laundry service

great kitchen set up and has all you need to prepare meals

our kids loved it, they wanted to extend our stay

kitchen was very nice and clean

the suite had a comfortable living space, dining nook, and kitchen with a spacious bedroom upstairs and two small, balconies

breakfast was good

breakfast was included and there was a very broad selection

location, rooms, breakfast, people, design

parking and the church bells in the morning calling to mass

valet parking was also included - we rented a car from mexico city and drove in so was nice to be able to

breakfast at the hotel was remarkable

breakfast on the roof was lovely -- delicious fruit, coffee, bread and an assortment of hot entrees

breakfast was on the rooftop with beautiful views

and although i’m not usually a spa gal, i decided to get a massage and it was wonderful

we didn't try the breakfast that's included, but the café downstairs is pretty good

roof bar - great ambiance

the rooftop bar area is a great place for an afternoon/after dinner cocktail

if your budget permits, splurge for the aura suite and enjoy breakfast on your own private balcony overlooking the courtyard gardens

quality take center stage with in this unrivaled location, where mornings begin with a gourmet breakfast prepared by a masterful chef and served in a garden of breathtaking charm

light while the omelette is superb as is the charcuterie plate we enjoyed at the private rooftop bar accompanied by artisan mezcals

breakfast was good

it was nice to be able to choose one of three breakfast menus

so, noise and difficult to use the pool

the breakfast could have offered more variety .

excellent location and friendly helpful staff . nice little spa and rooftop

rgaritas, wine, breakfast suggestions, etc)

the staff was very kind, the breakfast was fresh with different options everyday served in beautiful ceramics

they got us everything we needed

this place, as there are multiple seating areas, many with views of the city, as well as a small pool

the breakfast was delicious and all the fruits were fresh