the wifi was very good

the room was adequate, clean with comfortable beds and good wifi and a comfortable little sitting area in front, what really stood out as exceptional were 1

wifi kept dropping, requiring frequent log on; san lucas toliman is a bit off the beaten path;

garden, the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast, the beds, so clean,

a beer in the hotel restaurant is three times more expensive than any other bar

the pool area is heavenly, the restaurant has really good food, but what really makes this place is the

also, the food is delicious , the pool area is spectacular with breathtaking views

also bar tenders and their friends seemed too busy having fun to serve you

breakfast, typical guatemalan, was delicious and very fresh

breakfast, dinner, and drinks at the pool bar were all excellent

the hotel is very nice, the service is super friendly, it has a restaurant and room service with reasonable prices and delicious flavors, very spacious and with all the comforts

the wifi is not available in the rooms, only the restaurant, but they have a covered porch area (with a (-)wifi in the room which wasn't clear until i got there (although this is not necessarily uncommon (-)creationist christian vibe they don t tell you about in advance, overpriced restaurant, wifi was (-) no wifi in the rooms available (-) i was on a working trip and had booked this hotel counting on its wifi so that i would be able to work, and i found myself unable to for half my stay, and without (-)spanish, making it hard to get help with booking for example hiking trips, and they do not have wifi in the rooms

was no mini bar no english speaking front desk agent the restaurant did not serve drinks the pool was dirty no toilet paper in the common bathrooms only one roll of toilet paper in the room

all that said--if you are looking for some luxurious/comfortable grounds, a nice pool, beautiful view, and a totally flat area

but they don t have any activity to be performed at the hotel, taking into account a dirty pool and only 1 tuk tuk that works with them to take you in / out of the hotel leads to a waste of

pool water was extremely cold

reduced a star because of spotty wifi

wifi was fast enough to stream in my room

wifi

excellent wifi

nothing .although our teenage son found the unreliable wifi frustrating. ud83dude44

the pool looked lovely and though we didn’t get the chance to swim, it would have been a nice

and the pool is such a nice added plus

kitchen

the garden and pool are immaculate

they sell drinks and some snacks at the office in case you crave something and there is a shared kitchen with anything you may need to cook, warm up your food, or store in their refrigerator

kitchen was not usable during my stay, they said due to inflation on gas prices

we could use the kitchen and take a ride with bicycles

laundry service

japanese owner is friendly and allow us for early check in, even though we miss the shuttle that can arrived at afternoon instead of early

,wifi very good , kitchen big , and café and thea all the day and night if you want

good wifi nice hot water

wifi was weak

wifi was not working until i restarted the router outside the room

had issue with the water not working for a day, and then the wifi not working- though the staff were very helpful letting us use the office wifi for flight

pool was constantly dirty, my kids were not able to enjoy it

wifi connection working perfectly from the room, so could join an online session

location is good near the lakefront, and breakfast is included which was good

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing, central

the hotel was very clean and the sunday breakfast buffet was fantastic

corner balcony, great location to walk main street

noisy room. small parking space, too expensive meals , doesn't work the wifi on 5th floor.

great view from the room, good wifi, excellent location

lle santander) and nearby water taxis, good wifi, free secure parking, comfy beds and good hot water pressure, helpful staff, great ac, good

hot water was excellent, as well as the wifi

cheap laundry service, availability of travel services

the laundry service was very reasonably priced

great location, friendly staff, cheap laundry service and good shower.

-they also provide laundry service for an extra charge

the location is great, the laundry service was quick and clean, and the staff were friendly

we had the best laundry service in 4 months travelling

the laundry service is very expensive, might be better to do it next

the owners were very friendly and allowed us an early check in as the room was ready

they helped us with arranging shuttles and offered laundry service

there was a safe in the room and wifi as well

i really liked the wifi signal

the wifi worked well throughout my stay

it has private bathrooms and a great wifi connection

there was plenty of space, it was very clean, decent wifi and hot water

good location and good breakfast.

staff, friendly, professional and honest tasty breakfast comfy mattress very clean great

also breakfast included for the price was amazing and very yummy

breakfast is delicious

where else can you get a bed for 6$ with breakfast included

wish there was a pool and hot tub for sure.

pool was chilly and a bit small, but it was never crowded so worked out

the pool had great views of the lake

they have a small kids that’s my daughter got to enjoy at the end of our day

the gardens are lovely and the small infinity pool was a nice bonus for us

wifi is free, but the signal did not reach our room which was further back on the property

no wifi in the room. everything looks a little dated.

wifi was only available near the office, not in the rooms

no wifi

no wifi in the room, no ac.

the hostel is very quiet and has fast wifi

the wifi was almost completely dysfunctional

wifi, it needs to improve

the only downside was the wifi was very off and on in our room.

there is a pool right in the center and plenty of space to stretch your legs outside

the pool was very crowded they give swimming lessons there

selina was beautiful, the pool was nice, the other guests were awesome and we totally enjoyed our stay there

the hotel was located near the main port and the pool was lovely

free breakfast included in my stay

staff and facilities + bar next to the lake are 10/10

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

affordable laundry service

location,laundry

good value for money, nice staff, laundry service.

ants in the bathroom and unstable wifi connection

wifi was weak.

clean, comfortable with a good shower and excellent wifi, this was excellent value for money.

it wasn't quiet, i never found the wifi password, loud neighbors.

hotel, 3-4 star quality, wonderful staff, strong wifi, hot water

place, secured parking, really nice staff, excellent accommodation and best breakfast of our trip so far

the girls running the kitchen are very loud, waking us up early in the morning.

beautiful hotel at great location with a great breakfast

the room was large with a kitchenette

loved everything about this place - location, breakfast, staff, room itself and price were all excellent

we were allowed to use the kitchen downstairs to make food before we left which was amazing

the top floor so had great views and although very basic, we had everything we needed, including kitchen facilities and warm water

wifi was not good, a lot of loud noises from dogs on the street.

wifi was good in the room

the breakfast was great and the wifi was good enough for a skype call

wifi did not reach room

wifi was super great for video calls. dropped a few times.

cheap and quick laundry service

wifi, hot strong shower, very friendly and helpful staff, beautiful premises, very clean room and

wifi only works around the reception area

the wifi was not great.

wifi in the room, onsite restaurant was closed so we had to order in or go into town

wifi signal in the room wasnt always strong, the beds are quite firm, there wasnt a shampoo, just

at the resort was good except the wifi was very weak

wifi is spotty but this forced me to stay off electronics, which was my goal

and wifi also seemed to turn off

lot of natural light, silence,comfortable bed, towels and strong wifi

don't speak english, little services offered after 5:00pm, wifi not very efficient in the rooms

includes good breakfast, and free access to the lovely nature reserve trails, beach and butterfly garden

not the best wifi connection incase you need to work online!

yoga lessons in the morning and chatting replacing wifi were the 2 icings on the cake

wifi is only in one communal place

wifi was good - just not in the rooms

no wifi is what you need around the lake to enjoy it the fullest

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

nice furnished kitchen area with patio

the kitchen has everything you need

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking outside and hot water for a shower after a busy day lounging around

the outdoor kitchen has a refrigerator and a two burner stove top

no wifi in room

wifi is a bit slow in the rooms

wifi in my room it pretty weak.

wifi

the wifi can be spotty at times

also there was wifi up until the exterior of the hostal near the lake which was nice

large room, good breakfast, reliable wifi, great lake view

wifi wasn't strong

laundry facility at your doorstep at a great

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

the breakfast area was not really clean, and overall the place looks a little run down.

gs, pancakes and banana)

i was to leave very early so they cooked my breakfast the night before to accommodate

felix is a gentleman, love the place. breakfast excellent

cannot beat the value for money - great hosts, great breakfast, beautiful garden, clean and comfortable

beautiful beach, nice, quiet room, great breakfast, nice owner

breakfast was exceptional

relaxing place away from all the buzz. nice breakfast.

the views from the rooms and the bar are just amazing and you could spend all day looking out at the lake and views

all the conversations, and fantastic dinners with them at their very unique small restaurant / bar overlooking the lake

the restaurant,more like a bar actually,is a treat too for the view

there is also an additional bar next to the accommodation where you can eat and drink during the day

jochens cooking and bar skills will please you with the most delicious food including one of the best

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

there was no restaurant or pool

the pool and the view

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

they also have a nice heated pool

i looked forward to coming home each night and relaxing in the pool and room

room was beautiful and we had a good time at the pool

beers expensive in the bar onsite

unlike many hostels, there is a restaurant and a kitchen

although two people are doing their laundry in the lake, it is crystal clear water

there is a big share kitchen, very big terrace with beautiful wiev on a whole lake

the bar upstairs kept blasting music the entire afternoon until late in the

pool a bit dirty

pool very clean and warm

i got the pool to myself both times

pool was honestly too cold for swimming but not much they can do about that

swimming pool, sauna, jacuzzi, free water

staff were very friendly, included breakfast was wonderful and huge - just note that a drink is not included

free breakfast was plain and it was deliciously filling

the breakfast that is included is great, especially omelette

good value for breakfast

also the breakfast options were nice, though the service was slow

i was working during my stay and the wifi was not good in my first room, but i had to switch rooms and the wifi was a lot better in the

wifi didn t reach room

for a few nights -good food -good wifi -central location close from everything and easy to reach -locally-owned hotel and restaurant,

comfortable bed, big bathroom with hot water, strong wifi even on the terrace

good wifi even during the frequent rains

gs, pancakes and banana) was very yummy, and the coffee always hot and fresh

was the cheapest accommodation in town and included a delicious breakfast

delicious and free breakfast

the breakfast is the real highlight fantastic pancakes and banana with a side of egg

good breakfast of eggs, banana and pancakes

large room, decent wifi and hot shower

the wifi was slow, wouldnt recommend for remote work

rooms were quite warm and the showers didn't have hot water. wifi was not very good

they have wifi but it's not good

the wifi was really poor really let's the place down

breakfast, coffee, free water wifi worked - terrace has great view.

ests, staff, roosters, dogs

as a 5 star hotel which is not for the following reasons: - no amenities - poor wifi

wifi was good and available in all rooms and public spaces

esn t work on terrace) - extremely noisy all day and night

hotel has amazing amenities including a jacuzzi, dock and tiny pool

they close the kitchen and bar at 7 pm

the ‘pool’ is alot smaller than it looks in photos

the pool area was clean and restaurant had good options

pool area and private beach were great

slow wifi

is very friendly, the location is central, the hotel is clean, the terraces are very nice, the wifi is fast, and the breakfast was good

anything about it because it comes from the town: take your ear plugs) breakfast was too simple wifi was a little slow the pressure in the shower was not

wifi was a little spotty and kept disconnecting even hard to get on it sometimes

wifi was spotty, bed sheets were basic. but it s a budget hostal, so i was still very happy.

amazing breakfast, location and vibe

friendly staff, beautifull location and nice breakfast

great for solo travelers - the lakeside bar is fun but relaxed, live music and good food, staff from all over the world

loved the beach bar and views from bar. staff were lovely also. ping pong table was a nice touch

and her staff are amazing, super delicious breakfast and restaurant on site and the most amazing lakeside location

they can also book tours for you and they offer a laundry service

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

super helpful and kind laundry service q20 per kilo

wifi doesn't reliably reach the outlying rooms.

wifi was excellent even up in the room

has the best wifi on the lake

no wifi in the rooms

small imperfections, like the wifi wasn t always working, the windows didn t close properly, but nothing significant

the bar service was great

the heavy metal beat from the bar across the street was very loud

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

the pool and jacuzzi very clean

the pool could use an update. it wasn’t very inviting to swim in.

the pool area is amazing too

the pool, the various photo options with the swings and wings. the property was well maintained.

amazing staff and great pool

they arranged a breakfast sandwich for me as i had to leave before the included

view of the lake, the pool was beautiful to swim in

great location, friendly staff, breakfast.

free breakfast is nice, including coffee

the laundry facilities don't work

near the city, breakfast at the restaurant with the same name. and a place to swim in the laguna

rooms with a decent shower, friendly staff, cool breakfast changing every day, at the food court which also has ceviche and friendly staff, small

only that there was no wifi in the rooms, only in the restaurant.

the wifi also did not work at all in the rooms, this could be due to fact our room was at far end so

the hot water was not that hot and the wifi doesn t work that well.

i think the stuff should tell that everyone during the check in and also the wifi passwort

beds are comfy , wifi works always and ud83dudc4d

the first one should be earlier so you have time to have breakfast and digest it a bit before the 2nd yoga

there is no breakfast provided and/or available in the morning

at breakfast the restaurant informed us they had not been shopping and had only eggs

breakfast is available but opened too late for us since most of the touristic activites start quite

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all