the service at breakfast

complimentary breakfast means: coffee & cookies

clean and spacious, great restaurant service

oom service)

clean! breakfast was nice!

wifi, good location, friendly people - they even let us do our laundry free of charge

breakfast was outstanding

20 mins to gate 5. safe parking. huge bed. breakfast. safe parking. absolutely good.

accommodation, perfect service, excellent breakfast, good for price, close to pyramids-6km

the spa services are a 10

tv reception not great, wifi kind of slow

we could park our car inside the building, the wifi worked well

wifi was not strong. the hot water was not stable when we took shower.

wifi is very erratic

working air conditioning, clean bathroom - within walking distance to the area to the pyramids - wifi

wifi worked in our roooms

conmfortable and good wifi big parking place

is really cold at night without any way of heating the room, the wifi is only at the reception

you put free wifi you actually have to have functioning and not a wifi that works for 5 min when you enter the

excellent fast wifi

motorcycle friendly. secure parking.

rooms next to eachother and they even got us new rooms next to the pool which was perfect for the kids - and their parents

pool was cold, kids were frustrated.

spa jacuzzi a joke

there's also a pool and everything looks really nice

comfortable grounds, swimming pool that was not heated but warm enough to swim in march

she gave me wifi access so i can book the room

clean beautiful hotel with great breakfast

we had a simple breakfast with fruit, hotcakes, and coffee

free secure parking

may be able to get breakfast if you request ahead or if they are busier

there was a coffee machine but no mini fridge or kettle, and wifi was very intermittent

poor wifi connection

the pool was lovely. good wifi. get a room with the patio - there are only a few.

the poor wifi connection

the wifi to find different hotel

free breakfast is

pool chairs need to be replaced they are getting rather old

there is a place for having a bonfire and a pool

pool is amazing and the restaurant has a great menu

spa wasn’t open and the door to the garden area wasn’t secure.

very sweet, accommodating, and friendly staff. beautiful courtyard garden and nice pool area

pool needed a clean

they had a pool, which i didn't find out about til later because it's hidden behind a shrub and a door

pool temperature was cold

- receptionist was ok but could be better - no information given for the swimming pool

love the laundry service

the wifi and signal are really bad can't even answer a call...

wifi was also not great

wifi in the rooms, art on the walls in the room and better cross ventilation in the rooms, and

breakfast, wifi, comfy bed, parking, location

private parking in the garden, very friendly staff, good wifi

there is wifi, although at times a bit slow

good secure parking and clean room

we came by car, so we appreciated the parking lot

room service was very prompt and the prices were good

good hot water, parking, wifi, tv, bed.

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

very good wifi connection

next morning they prepared a typical mexican breakfast for us and we also tried their home made pulque, which is a slightly alcoholic beverage

was excellent and they were very helpful with information, firefly tours and laundry service

the included breakfast consists of a coffee, milk, pastry and a small portion of fruit

also i must give credits to breakfast which was delicious

minute-walk from terminal 1 (if you just have carry-on luggage), basic but very clean, with free breakfast, and good wifi - bonus: very friendly and chilled host/owner

breakfast was a small neat buffet as if on a table in a dining room of a small house

they have coffee on all day and the breakfast was available even at the early morning hours

good location.the host was very kind and helpful. they offered us a delicious breakfast.

the breakfast is pretty nice and you definitely won't be hungry

great spa tub in the room & even though it took the hot water awhile to fill up, it was eventually worth

breakfast and dinner were really great variety and taste !

need to send an email requesting guest's arrival and departure time so that they can use the shuttle bus without any hassle

new and location was super easy to walk to airport even though they provide golf cart shuttle to and from plaza

the breakfast it was awful ud83dude23 the pancakes ud83eudd5e and the beacon

the gym could be bigger and a pool would we be ideal

also, the wifi in the room was intermittent

quality of wifi was extremly slow, sometime even no access

wifi was horrible, it kept disconnecting and it was very slow

wifi 24x7

could not connect to wifi

clean, comfortable, good wifi, helpful staff

great wifi and cordial staff

good wifi, free water

where you are going nice layout of room lots of space so many food option in the terminal good wifi

location is perfect for airport transits...vary clean with comfortable beds and good wifi.

good free wifi, did not have time to have breakfast

good wifi

room was very spacious, wifi fast

spotty wifi, was given a room at the farthest end of the hall

wifi eady, string, lobby welcoming, rooms supplied and clean- very nice!

staff are super nice, wifi is fast and they have a really nice reception area to wait in if you need to before or after

everything, except the wifi

issues with wifi

the staff was very friendly, the room very clean, comfy bed and good working wifi

the staff offered excellent customer service and the stayed included a decent breakfast.

the breakfast was poor

np breakfast

as of noise it is mexico and it we knew it would be noisy especially since there was a bar we just got in our room and stood in there

the property is near a music bar that makes noise through over night

continental breakfast was good - it's served at an adjacent restaurant and the coffee was exceedingly nice

helpful! staff got up early for us and we had great breakfast

little bit expensive for airport hostel and not included breakfast.

hotel didn’t speak english but everyone tried to help us when we were looking for a room for an early check in (had 10 hours layover at mexico city)

the wifi could be better it was very slow.

weak wifi in some areas

i had a problem getting on the wifi and they came right to my assistance

my room had no wifi available eventhough it was offered during my stay.

comfortable, clean, good wifi. friendly yet professional staff.

poor reception service, usb port in room not working so i had to sit down in the bar for three hours to charge up our phones

i had to wait for the attendant when i went there for breakfast and the bar seemed unattended

/ bar looked a bit dated and there very little around

comfortable bed. close to airport. late check out.

reception staff with the exception of bar person

o far from elevator) but the staff always

the location, not far from the airport, clean rooms, good wifi.

wifi on the 4th floor is very spotty, louder on the top floor because of planes

close to the airport. i wanted an airport shuttle, free wifi and breakfast included.

wifi hasn't worked any of the days that we spent there and service is horrible in the rooms.

nice big room, close to t2 and good breakfast

breakfast included delicious, spotless modern rooms, amazing friendly staff, nice roof top terrace

was silent and breakfast was okay

breakfast was a bag - sandwich and juice

delicious breakfast

i have to use my cellphone data to share wifi to the tv

very bad wifi and a lot of noise at night.

couldn t connect mac to wifi ,android was ok , no english tv programs, shower head was poor, no hand towels

wifi wasn't reliable

staff + one of the best comfortable hotels during our stay in mexico + good parking + fast wifi + free

the wifi was good

was spot on - spacious, large bed, clean, good wifi

good breakfast and super fast wifi internet. close to super markets and restaurants

breakfast was great, good distance from the airport, room was clean and check-in was simple.

the breakfast was a little disappointing and so was the gym

wifi too slow.breakfast and extra water too expensive and not included.

wifi in the room was hopeless in a business/airport hotel

was in a room where the wifi signal didnt get there, i had to go and sit by the door to get some signal

bad wifi from the room.

wifi didn't work in the room

the breakfast was varied and plentiful

very clean and the breakfast is really good! about a 15 min walk to the basilica de guadalupe .

i liked that there’s a city expressed shuttle that gives a ride within 5 km radius for free

also enjoyed the free breakfast the hotel offers

clean and well appointed. decent gym

not so expensive, good breakfast, nice room

breakfast buffet

ride from airport staff very helpful and friendly constant supply of hot water and coffee good breakfast

no breakfast

clean and spacious rooms, friendly and helpful staff and an abundant breakfast.

wifi was good

wifi is ok but not the best

is no wifi and some of the amenities were a bit old/or lacking

the wifi was a bit spotty in my room, it would cut in and out a bit. not too bad tho.

wifi: i work remotely and the wifi is spotty at times

the breakfast was self service and it was really good

we where able to book gym time alone and jacuzzi it was great

a bit hard to find out where the shuttle was waiting for us at the airport

free shuttle is amazing and free breakfast

the breakfast.

clean room, good wifi, free bottles of water

good wifi in the room which

ry firm but that's my preference) good wifi

location a bit out of city centre. sometimes wifi was pretty slow.

the wifi in my room

good wifi and good range of room service meals

no wifi was provided

besides the terrible wifi the room service takes so long even a simple breakfast last over an hour to come

: the hotel has parking garage

good parking .. breakfast in the room ..very clean and full facilities