wifi is great too

the staff are so attentive and nothing is too much trouble - there was a slight issue with the wifi but this was resolved in an instance and then it worked perfectly

the shower was hot and the wifi worked perfectly

wifi reliable

the wifi is stable and everywhere

we were in the deluxe room la cueva with a king size bed, fireplace, huge spa bathtub for 2 people and beautiful views of the garden with an almost private balcony outside

spa bath had some issues, the plug didn't work at first and one of the staff did fix it after about

good wifi

wifi is weak! extra bed was not comfortable for our teen girl

it was cold in the evenings and the wood for the fireplace only lasted 2h wifi should improve

breakfast (included) is excellent and ample choices (-) no restaurant with bar (serves breakfast only and has no bar) (+)attentive staff, excellent breakfast, clean and comfortable room with coffe maker and minibar (+) the room, the amazing bathroom with its copper bathtub, the gardens, the breakfast (+) beautiful colonial style rooms and the breakfast is incredible (+) gorgeous room at an amazing value, great location, great breakfast, and super helpful staff (+) the breakfast was delicious with tons of hot and cold choices (+)garden and very comfortable room, also amazing friendly staff, very helpful and breakfast which is included is the best included breakfast i had in a while (+) breakfast was generous with lots to choose from (+) they have an amazing breakfast from 8am-12pm but do note that there is no food or drink service afterwards

is very calm and peaceful, it felt like a spa break

the atmosphere makes up for it, the kids were relaxed playing in the garden

breakfast was very good. the property is new so everything looks great

day one, we arrived for breakfast at 8 a

delicious and beautifully presented breakfast

even helped me with laundry for a small fee

wifi in the rooms, location was good, the real stand out part of this hotel is the service from the

early check-in, comfortable bed, wifi

owner was very nice , parking area was secure, room was clean, water was hot

th parking inside)

id not provide us with our own

wifi was spotty, as has been mentioned by other guests for some time now

no problems with wifi

internet was slow but we still had it better than no wifi

wifi was terrible, could not get a stable signal in the room.

wifi did not work in my room, so it would be nice if you can fix that for all your future guests

they did our laundry for us for a cheap price

personnel was really sweet and accommodating they upgrated me for a bigger room and let me do an early check in after a long bus night quiet but still very well located in the centre clean, and

this room looks like a spa and will be taking inspiration for my own when i get back

the room looks like a spa and will be taking inspiration for my own personal room back home

the wifi was a disconnecting all the time

clean rooms, strong wifi, comfy beds, great location

the room was spacious the bed was amazing, wifi could be better but overall a 10/10

wifi could drop out but considering it s in a mountain jungle town this is only a minor

good wifi, restaurant on the premises

liked the location, private parking, and friendliness of the staff

lovely place, great price value and they have a private parking behind the gate

has its own private parking space

heater, comfortable beds and pillows, super friendly staff, location, quiet, free off-street parking, everything exceeded all of our expectations

they also offer free parking which is a plus i m the center of san

wifi i found in a hotel

but luxurious too, with a comfortable bed, hot plentiful shower, two big tvs

wifi

wifi was unstable

om no problems), daily cleaning, and attentive staff via whatsapp

tflix), good wifi

on real de guadalupe but very quiet! laundry available to get done. cute terrace upstairs.

we took advantage of the laundry service, and we were happy with it

the cafe is nice, too bad it's only open for breakfast, the little bar is a nice place to sit and have a drink

was really nice, staff and patio really agreeable along with fast laundry service

the only thing that could be better is more hours open for the bar serving hot cacao.

location, facilities, breakfast, staff - all fantastic

everything above big bed and great breakfast and the safe in the room.

cappucino is not included in the breakfast price,only americano - no advance info was provided

taste breakfast, to choose between different things

hotel with nice breakfast and amazing staff

designed boutique hotel in the center of san cristóbal - the spa bath was really nice and price for value was great

so kind, we arrived early on the night bus and they allowed us to leave our bags and even gave us breakfast - the room was cozy and comfortable and we felt really

eat in the garden area though), no coffee maker or fridge in the

wifi doesn t work well at all in the room which is actually important

it was great except for wifi which is why i booked a nicer accomodatoin

i needed to work and did not have wifi for 2.5 days

the wifi on the top floor isn t great, but the mountain views definetely make up for that!

price / quality was super! wifi was really good and on the best spot in san cristobal

no wifi in the rooms

very good wifi

there is no wifi in the rooms and no ac

good vibes and comfortable beds, wifi is good, and the rooms was clean

comfortable cosy beds! netflix available on tv and great wifi. helpful staff.

big old walls, no mobile data in hotel; wifi is okay but not the best.

localization, very quiet, friendly staff, good wifi, good restaurant

wifi in room, no coffee/drink refill at breakfast and you had to choose between fruits of

beautiful courtyard, delicious hot chocolate, room service. comfortable room. great location

a coffee, and orange juice, parking was safe and accessible at anytime, quiet part of town, good wifi, good complimentary breakfast, lots of blankets to stay warm at night (no heating in the room) (+) saw some comentories about the hotel like wifi, hot water and so on but my experience in this hotel, everything was good and plus you can (-) unfortunately the wifi was too weak to connect and the toilet room is moldy and smell from the drain

back because they insisted that we remove our motorcycle from the otherwise totally empty, giant parking lot

the staff were very nice, and the free parking was great because this area is very busy

little bit inconvenient their parking lot

was satisfactory, the only thing worth mentioning is that the parking is around the block of the entrance, so it's not easy to find parking on the street while

early check in at 7 am

great location! breakfast was filling rooms cleaned daily

i was a basic hotel, with very basic breakfast included.

the staff is super friendly, and the breakfast is delicious

breakfast was delicious buffet aswel

breakfast was not very exciting

the staff are so helpful from late night drinks at the bar to preparing a packed lunch for our travels when we left very early in the morning to travel to

the bedroom was very comfortable, the water was hot, and breakfast was plentiful and fresh with lovely coffee

location, breakfast, facilities, the experience in santa lucia was amazing

complimentary coffee bar during the day with specialty drinks like cappuccinos and lattes

breakfast was excellent, fresh and well presented

proofing not very good so could hear other guests talking and moving chairs and their tv, wifi intermittent in room but fine in

poor cellphone signal in rooms , los wifi bandwidth

wifi works only in the he lobby. breakfast a bit poor

the wifi truly sucked in the room

wifi is awful

wifi was decent

even the waiter prepared us to go breakfast

also the breakfast was good but the waiter would charge us for liquid milk to go with our coffee and

the breakfast was good as well

there is breakfast, but it was also terrible

the only negative thing was slow wifi

very nice breakfast, thank you

room it's self was nice but opened onto breakfast area so a bit noisy in the morning

the location is perfect, right downtown and still very quiet. breakfast is good too.

good breakfast

staff was very kind, they clean the room every morning, they have a good laundry service, they answered our questions with a smile

the included breakfast is tasty and filling

our breakfast was included and very tasty

we asked for vegan option for the breakfast and they were more than happy to provide us

restaurants/spa on site however didn't visit them to know if they are worth it or not

wifi barely worked

good wifi

wifi was not working great

liked the early check in, and when i got an invitation to stay withh friends, i checked out after 12'o clock,

the music from the sport bar on the bottom was loud till 3am

loud that we left a day early even though we had prepaid (unbelievable noise from the hall, the bar in the hotel, the bars outside the hotel)

very noisy in the night ,cuz there is a bar and there are lots of cars running nonstop...

think it came from a close by bar with

have a restaurant and small bar as part of hotel

supermarket, restaurants, laundry and bakery nearby

they kindly allowed an early check in after we arrived early from the night bus

quite simple breakfast options with not many proteins

just need to be aware the breakfast isn't vegan ud83dude04 vegetarian ud83dude0b

we had to leave before 8am so we got a lovely packed breakfast with an exceptional sandwich and some fruit

just need to be aware it's a vegetarian breakfast ud83cudf73 ud83eudd5b

cool staff and awesome breakfast ud83eudd5e

good wifi, also

wifi was really stable good for work, sometimes had some weaknesses

5 mins later he brings the remote then another 5 mins later he comes to bring us the wifi codes instead of just giving it to us all during check in

good wifi too

wifi was a bit spotty . hot water took a few minutes to heat up.

wifi credentials had very short duration (probably less than 24hours) (+)wifi was provided but you had to ask for a new password every 24 hrs (-)wifi reception at the room (106) was the most unfortunate problem, unfortunately the staff could (-) their wifi is erratic in performance with a hopelessly complex and nonfunctional password system

location is perfect and has underground parking. quiet hotel considering it is right downtown.

parking max height 2mt

parking lot a little far from suites

so beautiful and comfortable, the staff was always willing to help and with good attitude, the spa was so good, room service very efficient and the restaurant was

i especially loved the fires in the lobby that come on at night and the food and bar service were great

is an issue from an all night bar at the front of the hotel

fast turn around laundry if you need it

of the bartender

staff doesn't speak a word in english - no wifi in rooms a bit far from the router - no place to put stuff in the bathroom

ich was a regular taxi) for themselves - slow wifi

on top of that we had no wifi in the room because we were so isolated that there was no signal

had to put on

good location and nice rooms. wifi was also good in all areas.

staff is very friendly, the location is great, the parking is perfect, the shower is amazing and the bed is very

in walking distance, wifi, friendly cooperative staff, room in standard level even warm

nice breakfast and decent wifi

in the room expect for bathroom but that was not outdoors window - damp room - bad to moderate wifi - street vendors during

and the staff was starting at 7:30, we asked and she said only at 7:30 and by the way we paid for breakfast

the receptionist was very kind, and the coffee and breakfast were delicious, good location.

breakfast super good, hotel price so so lovely

location near to center, with a really good breakfast

a delicious breakfast is included

really a great place, very clean, personal staff is so kind, best location, local and delicious breakfast

there is a very good breakfast, especially for this price

staff was friendly and helped us to book tours in advance and with our laundry

excellent! kids wanted hot cakes on the menu if you were to change anythih.

the wifi wasn't great but everything else was very nice

my apple products could not connect to the hotel wifi only the samsung products could

unfortunately, the wifi was very weak, almost unusable with download speeds typically less than 1 mbps

the wifi could have been better quality.

strong wifi

bad wifi

pool was not pleasant, toilet was broken when we arrived and the wifi did not work in the

good wifi, hot water, bed very comfy, not very far from the center.

wifi does not work in the room

bad wifi

position, big parking, amazing garden full of plants, big room, old colonial house

location. right in the heart of the city. safe, attended parking.

very safe, the room was clean, staff was very nice and helpful, wifi was fine, good location yet quiet

wifi a little patchy in the junior

good wifi in room

) suite

the room was beautiful, we used the spa tub every night and the reception area was lovely

they did my laundry for free

the breakfast was a bit limited not buffet butok

breakfast included

breakfast wasn’t on time the day we wanted to leave, if you tell your guests breakfast starts at

clean, comfortable and very stylish rooms, simple, but good breakfast

the same breakfast everyday. there was no one with some english.

friendly and helpful staff laundry service available (give them your clothes then pick them up later or have them delivered to

have laundry facility in house

the heated pool was plus too

the swimming pool was ok event if rally small, but was also used for training and lessons of kids outside the hotel therefore sometimes busy

very attentive staff, great atmosphere, good location. the pool is heated. i'll always go back.

checkin they tried to charge me extra for my 2 kids

basically the owner treats clients like kids

fast wifi, hot water, friendly staffs, strong water pressure

great location, very quiet & high speed wifi.

my room was super clean and comfortable, with great cable tv, and a strong wifi signal

mattress was top notch and wifi very strong

wifi very good center clean the owner super nice and friendly. as well the staff.