incheck procedure very slippery bath tub floor ac out of order, told reception, but no action wifi max two simultanious users

free wifi was not very good: slow and choppy

wifi good but annoying sign in

very small preference: the wifi is the type that prompts you to create an account with your email and a password

room was really hot and beds were uncomfortable. you can only put 2 devices on wifi at a time.

wifi weak.

wifi also worked without problems

room had a refrigerator and wifi

the wifi internet does not work in the room

wifi is at times painstakingly slow.

also asked for wifi code and was told the restaurant next door had it but the restaurant was closed

the wifi was not working

there was a lobby on the second floor with extra bathrooms, huge couches, and wifi

this got worse when we returned to the front desk to report the wifi not working in our room despite the booking confirmation twice promising wifi in the room

wifi came in and out often - very frustrating and not acceptable for a 3-star hotel.

wifi was great, rooms big and comfortable and aircon is a great relief

good wifi

staff, big room with a great view to the cathedral, good location and wifi works great

the wifi is excellent

attentive staff, beautiful rooms, delicious breakfast

the food for both dinner and breakfast was top notch

the breakfast experience is a concept that we had not seen until now and that we loved

breakfast experience was great

great location, great shower, superb breakfast

we really appreciated the underground parking with ev charging for our car

very poor wifi

wifi reception was patchy and weak in our room would prefer a larger indoor pool

wifi was not strong enough to be useful from the room

great location with secure underground parking. encrypted wifi. comfortable bed.

the rest of services has been on the level which i expect on a business trips - wifi worked, the room was clean, breakfast good

a great feature of this hotel is the self-service laundry downstairs

wifi was appalling and i ve had a much better selection for breakfast in many other spanish

clean, comfortable, good wifi

wifi was free but

the wifi connection could have been better in the room

wifi not consistent

die to covid certain facilities were closed, so missed not having the bar or cafe available.

showers in the gym/spa area need to be renovated

book this hotel only because it was advertised as having a gym, the gym has actually been closed since march 2020

location is great, the room is ok, there is no boiling kattle in the room, but we can get from room service without charge

a blonde lady with curly hair in the bar was not so friendly. not sure why.

breakfast was offered in the hotel bar to a very reasonable price as everything else served there

also a great little bar and cafe where you can enjoy a glass of wine and breakfast in the morning

fault this lovely family run hotel good value for money, hotel reception (sarah) & bar staff excellent perfectly positioned

staff was very friendly and helpful, esspecially barnard is very nice

the shower was difficult to use for kids (handles were too high for them) and it was a bit small for adults

i was staying with my two kids, 6 and 3

plenty of towels which is a big bonus when travelling with kids

we had our dog with us so was great that we could eat breakfast in the lobby

breakfast and the location were excellent

breakfast facilities can be crowded but were otherwise quite satisfactory

nice breakfast

location, breakfast, dog friendly

we had our kids with us in the room so we had a bunk bed and a queen size bed

a four star hotel, up a side street far and uphill from the centre, no bar etc, only a breakfast room, would struggle to make a three star, one person only on reception,

very noisy with people sitting around the lobby while the receptionist allowed the kids to run around the area shouting and screaming, the bedroom walls are very

the staff was very friendly in particular with the kids

went down to the bar just after seven pm bar was closed for the night and no food availailable

wifi works great

location was excellent great wifi

wifi was a little spotty

improving wifi would be a magic touch.

wifi poor

wifi signal is weak

nice stafd good wifi connection

the wifi connection was excellent, breakfast delicious and convenient parking

wifi was not good at all

owly) then drops out. unreliable.

wifi very patchy still. works

the wifi in the room was

poor wifi

wifi is extremely poor, disconnects all the time

spa facilities and services could be better

bar seemed to be closed on two out of the three evenings we were there

great breakfast that will set you up for the day great spa for the extra touch of luxury

very spacious room and bathroom area - great location - kids kit is prepared very thoroughly - quality-price wise very

the outside gardens and pool area were a real bonus

free to use ev charging for our car in a corner of the hotel car park

staff, beautiful, well-equipped and comfortable hotel, lovely outdoor gardens and swimming pool, parking on site, excellent location within the stunning historic centre of salamanca

and the pool was a must since we went in august

great with kids

wifi was good too (worked and decent speed) (-)the wifi signal could have been better in our third floor room (-)the wifi was slow and bad (-)very loud and inappropriate loud music at breakfast and the wifi was intermittent. (-)wifi a bit erratic (-)wifi signal weak in room (-)wifi didn't work. (-)wifi was quite slow - breakfast was good with plenty of stuff for me to eat, but all yogurt (+) good wifi (-)wifi was a bit shaky sometimes

the gentleman behind the bar was superb

bar closed on our arrival evening, but i managed to persuade the bar person to sell me a bottle of

the bar closed a little early

bar fridge in the room wasn't connected and it took a little while for that to be rectified in fact

i couldn't use their wifi.

- excellent wifi - excellent location

the bed was amazing and the wifi was strong.

the hotel also boasts its own garage, with valet parking, and a small gym, although most people will certainly prefer to explore the beautiful city centre of this lovely

the hotel bar is a great place to have a drink after a day in salamanca

the breakfast was very good

amazing breakfast incredibly priced, location is superb and staff is very friendly and helpful.

location and staff . excellent . breakfast very good as well .

nice breakfast selection and savings in the car park near

great breakfast and very helpful staff

patient and kind with my son and was very helpful to try and get my ipad connected to the wifi

clean, good location, great pool, good wifi and air con

everything worked well from the air con to the wifi

wifi wasn't working

the underground parking, free of charge, the 8 euro breakfast

was disappointed that the pool was not available in mid june.

no mini bar and tea or coffees in the room

lavish breakfast, also very good value

bar prices are very reasonable

maybe update the bar so it’s a bit more inviting .

that the hot food at breakfast wasn’t hot at all

downstairs had a great cafe bar area for coffee and croissants in the morning and a glass of wine at night

the room was convenient and breakfast offers al the things you need

there's a bar and cafe area for drinks and meals if you don't want to go out to one of the nearby restaurants

didn't have breakfast but coffee from the bar was good

the beds where great,the staff was friendly and helpfull. air condition and wifi. good value

dog friendly, with reasonable pet fee

loved the evening meal, and the free parking

staurant, swimming pool) and very welcoming and friendly staff

the outdoor swimming pool was not available for public use due to renovation .

recommended for whoever needs private parking

our kids loved the pool and the breakfast

many people filled the bar for what looked like great quick meals

bar and restaurant highly recommended, evening meal was delicious, three courses including bottle

also a good bar for breakfast and tapas

downstairs bar with good tapas, coffee etc and exceptional value

very comfy bed and great bar next door

the hotel has a great restaurant and bar as well

restaurant and bar always clean and tidy

has ev charging station, spacious room, good breakfast.

offers everything the traveller needs, parking, a bar and restaurant and comfy beds

restaurant with a weekly menu and excellent bar service.

everything was good except wifi was very poor

wifi: free and worked well from our room

wifi was quite slow in the room ..also hotel was bit inside from centre.

wifi not good.

poor wifi

no breakfast available until bar opens at 10 am

i had checked with the bar that it was ok to put it in the back where it wasn't interfering with anything

very good value with restaurant and bar attached.

bar was going through a refurbishment so there was a limited menu

bar open all day serving good tapas, or kitchen open till 4pm then again at 8pm -11pm

rooms above the bar are noisey

needs a makeover, only bar food available. it was in a remote location.

we had a lovely meal in the bar which was very reasonable, and our dog was allowed to stay with

excellent wifi too

wifi signal was very weak and sometimes didn't work at all - breakfast was tasty and the amount was

patchy and slow wifi - but that made for a good break.

wifi was a little patchy.

wifi was weak, however staying in a castle with walls 5ft thick, i was not surprised.