hotel offered a free wifi hotspot that worked all over the island

they give you free gopro and a pocket wifi to use

there is no free wifi device which would have been really nice

however, the wifi was rather unstable

wifi was slow

the wifi is slow. and keep on disconnecting.

wifi was spotty,rooms need to be updated and wallpaper cleaned professionally

no wifi access when lounging at the sheraton pool

g wifi)

the wifi service is very slow. not enough beach chair and umbrellas for the hotel guest.

wifi was a bit in & out.

property has wifi

the wifi was fast, and very useable for remote work

the wifi did not work, i didn t mind i was not in my room long enough to enjoy it anyway.

the room was comfortable, wifi was reliable, in-room coffee and tea provided and the staff was very

amazing location, fast wifi, good quality. toto bidet toilet was a nice surprise.

secure rather than open wifi

wifi was limited pending of where you were on deck or poolside

wifi - free and very good signal anywhere in the hotel

wifi was a bit slow, but i could still access ordinary websites like youtube and netflix.

the kitchen had a full sized refrigerator, microwave, coffee maker, and necessary cooking items

our room was much better than expected, we had a full kitchen we didnt plan on

suite was great lots of room nice to have a kitchen and big bathroom and large balcony very comfortable location was close to everything we

i would recommend for families with young kids

we had a great room on the 8th floor with a very comfy bed and separate lounge area and kitchen

l really enjoyed having a pool available

pool closes at 7pm

unfortunately i didn't have time to try out the pool, may be next time

there were a lot of consideration with small extras like shampoo, conditioner, body wash, laundry soap, which we really appreciated

well resourced kitchen, location, adequate size, great shower. really nice pool

location is fantastic so central to everything, our room was very clean and we liked the kitchen to make snacks on nights we didn't dine out

family rooms. very friendly staff. lots of activities for kids and parents. good location.

clean, friendly staff and excellent laundry facilities

the rooftop pool area was lovely with lots of sunlounges for everyone

we booked 2 palm suites and they gave us early check in for both rooms on the same floor

wifi wasn't working

the location is excellent and there is free wifi throughout the hotel

great rooms, wifi, staff, location

bed, ice/water refill in lobby, high-speed wifi, towel, pool, hot water and instant noodles in the

if you stay in the city only) / very warm, professional and friendly welcome / fast and reliable wifi

kitchenette and lots of luggage space

too noisy at night with people around the pool.

kitchen cabinet doors were coming off their hinges, the balcony door didn't lock, so had a small

able to get early check in for an additional $35.

the parking stall was too narrow, bathroom too small, no daily housekeeping, no quarters to do my laundryfrom the receptionist, smh, this will be my first and last to stay there

the tv did not work and the wifi took 30 to 45 minutes to finally work

wifi was good and reliable

wifi was really slow at some points

they were installing wifi that day so there was loud drilling all day, usually hotels give you a heads up about things

entertainment system and wifi were hit and miss

pool, service, coconut cake

kids friendly

very obliging with early check in and late check

spa prices were also extremely elevated

hotel is obviously very popular so there was a wait for the bar at times, but it is well worth it for the musicians and the best mai tais

was perfect evening and breakfast meals all within walking distance

no. but i wish complimentary breakfast were included.

limited breakfast choice, small room

did i not give late check out request

staff, clean hotel with great pool area with bar and perfect location in relation to main strip of waikiki

we had a kitchenette and nice view out of the balcony

should have had a microwave in the kitchen

we liked the pool, the laundromat onsite, ice tea, ice water, playstation and free

my kids ended up all sleeping in the sofa bed instead of sleeping in the roll out bed so there was no

site guest laundry that is 24/7, friendly staff

to everything and most of laundry is available

also the hotel has a nice swimming pool, it's big enough to swim and the greatest thing was that there was hardly anyone there so we

washing machine at the laundry room works but no wash properly

i used the laundry machine which was nice, costs 1

the facilities were sparkling clean, the room was comfortable, and the pool was really nice too.

+ at least in my room the shower worked perfectly fine + wifi was quite

the safe), or anywhere in the room

the heart of the vibrant waikiki, this place offers comfortable rooms, kitchen, wifi, air conditioning, nice staff, and just a 3 minutes walk to reach the beach

wifi dated

wifi connection was slow and unreliable

there was issues with the wifi that took a few days to resolve which was frustrating but otherwise

wifi

the wifi was very sporadic and we only got it to work one time over eight days

proximity of location to waikiki the spacious rooms the luxurious amenities the early check in when we

clean every day, change everything for toilets, me daughter receive a gift from front desk, from pools team, and from restaurants team for our birthdays dinner

wifi was down for 3 days during my 4-night stay at this place

wifi worked very well

free bottle water free wifi very spacious bathroom location

wifi was up and down. resort fee is very stee.

wifi lack of restaurant places.

the wifi was terrible

it said wifi but their wifi was unsecured so people off the street could connect - very dodgy

wifi performance was poor - pathetic.

wifi

wifi was horrible the worst i have ever had at a stay at any hotel

this means not as many families and kids

busy pool but nice all the same!

was close to stores and eating places ,we had kids ,so it was secluded so the kids love the pool

early check in was great! christeann was super friendly and hospitable.

love the pool and bar areas

nice warm pool

he set the bar prior to my arrival

the loud yoga music poolside the size of the pool

rooms were very nice. hotel had a great vibe overall. breakfast was excellent.

breakfast was amazing

see they are proud to work here, it feels like a well run property (for example - we noticed some kids had run through from the pool and wet the floor, but very quickly someone had come and sorted

early check in was a game changer.

wonderful staff. cozy courtyard pool. daily newspaper. beach towels provided

good location, free parking (though not guaranteed), friendly staff, basic kitchen, on site self laundry, spacious room

nice view from balcony of canal and golf course and mountains

pool was so nice

nice facilities, especially the pool, kids can play there and make friends

only 2 washers were working in the laundry room so it took longer to wash that i’d have liked.

pool, gym, view, location

they make sure people have a good time there, even families with young kids

i was sad the pool was not open but i understand that there's construction.

nice little heated pool and gym

didn’t get a chance to use the pool, it was on the smaller side but was heated

the receptionist when i checked in was very kind and offered an early check in which i was grateful for after a sleepless 10 hour flight

it was a pleasant surprise to have laundry facilities too

great amenities which included a mobile wifi hotspot so we could minimise using roaming

great choice of activities included in the price as well as wifi and remote wifi dongle made available for guests free of charge

likewise you should have informed us that you will give us a free wifi looter etc within rf otherwise i didn t buy my sim card for sure

the resort package included mobile wifi, so that while we were out and about we could still remain connected to the internet

there was free wifi and so called

clean and amazing view from the pool

i like the cleanliness of the facility. kitchen is equipped of what we are going to need.

the kitchen was fully equipped, we loved the usb plugs at the bedsides and to have both a bath tube and

great location, gigantic room, nice kitchenette and laundry,all modern, great facilities (pool and deck with food and drinks

to us the rooftop swimming pool was not big enough for lap swimming

strong wifi available (free) with screen mirroring to the tv to watch your own selection of shows (+) laundry facility, good wifi, parking available (-)wifi sometimes was a bit too slow. (+)on central honolulu really close to waikiki beach i would definitely recommend clean rooms good wifi and i really appreciate the balcony (+) also, the wifi (+) wifi reach assigned to each room individually (+) wifi speed excellent and so are the staff (+) stores, restaurants, bus stops, biki bike rental station, etc) comfortable: fully equipped, wifi, laundromat, nice outside breeze, very friendly and (-)wifi is very unstable in the bedroom. (+)we did not use the wifi

they also don't do complimentary breakfast but you have a kitchenette in your room so it's fine really

the room was spacious and pretty decent views as well as a full kitchen with a large fridge which kept our leftovers ready for the next day

laundry facility, good wifi, parking available

staff allowed late check out- free of charge. balcony. kitchen facilities.

didn't like the fact that the laundry room for doing your own laundry had public access

the renovated pool was awesome - please add a swim up bar or pool service

new pool and gym are top level and always clean

food trucks, walk to zoo and aquarium, friendly helpful staff with a smile, coin operated laundry onsite, the hotel is great value, may not be brand new but is clean and

in the hotel for 3 nights with kids

the wifi connection was strong, i was able to work from my room with no issues at all

wifi connection was terrible

wifi was kinda spotty. ended up just using my phone data.

wifi was a bit slow

great rooms with large tvs, incredible wifi, kitchenettes, $20 credit for breakfast buffet, and the location can't be beat

having travelled with three kids, it made it a bit squishy

breakfast bar & pool area

i liked there was a laundry room with

breakfast was perfect.

breakfast was perfect for me and my kids

plus the karaoke bar in the

free laundry machine and beach toys

there is a karaoke bar in the hotel lobby that we wished we had enjoyed after hearing from friends how fun it is

in the hotel you can borrow chairs, kids beach toys, beach towels ect the only issue we has was outside noise

great location, welcoming staff, good amenities and even a karaoke bar in the lobby

i like the space in the gym area i enjoyed it

it's a bit old and the pool is small , too deep for kids . but they have much more pros.

minor moan about the pool depth, not great if you're short or non swimmer.

you check-in, all the amenities you need after a week of campervan life ud83dude02 nice view, new gym tools, everything was perfect for us

kitchenette was great

having access to (paid) laundry facilities was a huge bonus

the laundry machines were outside, and the parking spaces are very small.

handy to have a laundry onsite

receptionists were very friendly and helpful, laundry onsite was a plus

everything price, location, fridge, ac, catv, utensils, laundry, safety

they did the early check in and late check out free for us

big room and comfy bed, try and get a balcony in the sun as we had a shaded one, pool can get pretty busy so get down

everything i like wat uve done to the pool no love wat uve done to the pool good job

it was also very pleasant that the pool was open until 10:00 pm and lit up with garden torches

location, bedroom, gym, pool, restaurant, coffee shop, events

utensils in room,difficulty in wifi and phone system for elderly persons a courtesy staff visit to room to help for our category

to log in to the wifi every time was a nuisance

good wifi

bed was comfortable, great wifi and they have chrome cast

free wifi

great location friendly staff gym

the gym smells a bit like plastic, but if you leave the door open it not so bad anymore

location, amazing views from corner room and friendly staff. no problem with late check out :-)

gym open all the time, staff very friendly and

pool area was very nice and offered drinks and appetizers which is a plus

at the 3rd floor there is laundry and the washing is 3

the swimming pool and spa area were good

if you have kids who don't finish their food, at least there is a refrigerator

great size room. awesome service. given a free upgrade that was nice and early check in

they had bug that bit my kids and i think me too bed was uncomfortable

the daily breakfast was incredible- tons of delicious fresh fruit, also pastries, eggs, and protein

no laundry room. there’s a laundry mat near the hotel so all worked out.

no outdoor area to sit no laundry facilities.

good breakfast

is no guest laundry which is super inconvenient when travelling and have limited change of clothes and

and kitchen furniture are dated (or it gives a real retro feeling depend which side you are looking

one of the standout features was the full kitchen facility in the room

pool was freezing

room was very spacious, with lots of natural sunlight , windows full kitchen etc

onsite pool and laundry facilities

the front desk & mostly filipinos) clean, very near the beach, honolulu zoo, tour pick up & their breakfast even it’s only pick up & go menus are different daily

room was a bit small , no gym or jacuzzi. need microwave in room.

if staying at this facility ask for early check in

dvd availability for kids

we were allowed an early check in as we arrived at 6am after a 10hr flight

great location, room with a view of the beach, facilities , really good gym and pool .

my son was so happy he could stand up in the kids pool

pool bar was a vibe and the breakfast was good

the food at swell bar

the swimming pool & the proximity to beach.

good wifi

the wifi cuts out often and needed to constantly be reconnected

wifi really sucks . i used up my cellular data cuz the wifi broke during my stay.

wifi/internet was free but didn't quite get to 20 mbps upload/download

+ the wifi was so slow like as if it didnt exist+ it took almost 5mins for front desk to pick up my

wifi access was sparodic

tv remote was crazy. couldn't get on the wifi.

the wifi kept kicking me off and had to log back on all day every day

there was no complimentary breakfast and i don't think they offered free private wifi

an hour in a queue to check in - paying a resort charge on top of accomodation - not having free wifi which all other hotels we stay in

the gym should have an age limit, as we saw children with sandals there and it could be dangerous

location is excellent, pool was great especially for the kids. tikis bar is great friendly staff

the only thing i didn't like was that we were by some loud high school/college kids.

location, the atmosphere is great, the pool and the tiki bar nice, and the best is the ocean view along with the kalakaua ave with people walking, shopping

i felt like the hotel cost way to much spent 2k for a week when the hotel didn’t have a full gym i get where in hawaii but we didn’t have access to a lot of thing a cheaper hotel would have

pool deck under maintenance and was not advised at time of booking or check in

size of room cleanliness friendly staff free breakfast exercise room laundry room and price

beach chairs and boogie boards we borrowed from them saved so much money and were great for the kids to keep busy while my husband and i enjoyed relaxing

the laundry wad too small. not enough seating at breakfast.

the pool was closed as it was being reconcreted but the sea was potentially more delightful

one night there was a little noise from someone in the room next to use i think due to smaller kids

they also provide complimentary late check out that was really continent for our

they were also kind enough to accommodate an early check in for me, which was great

accommodated an early check in for us and upgraded us to a king bed

staff were extra accommodating with early check in (at noon) and with super early check out (5am)

the mini kitchen area with plates and utensils was useful

the pool, the gym and the extremely nice staff

the pool and gym were not memorable, but nothing to complain about

every day was fresh coffee in the lobby and the pool was nice too

the laundry facilities were so helpful, and actually much needed in that climate

worn carpeting and limited gym.

that they didn’t have a bar in the pool.

location, ocean view, yoga classes, friendly staff, hotel gym, beach towels, water and sunscreen in lobby, coffee maker in the room

the staff were amazing, the pool for the kids and the location across the beach

no gym by the way

great location and it has paid parking, laundry and they lend stuff for beach.

the pool wasn't cleaned and like the rest of the place

also, everything use codes to access room, garage, pool, laundry room, etc

the pool was just a basic pool with some broken chairs, laundry service -bunch of machines so that was nice, hotel had a bar and two restaurants in it

laundry in the basement

wifi was challenging

free wifi, valet parking was convenient, however baggage storage after checkout costed $2

wifi pretty ordinary bathroom old style and bath was clogged

charged quite alot for access to the pool wifi ect but offered no discount because the pool was closed

no password was given for wifi

service was not the best. no spa. no shower at the gym.

the pool area and gym was nice

no laundry available

hip, and small boutique experience, with a great bar and staff (thank you david at pool bar!)

the pool area, hotel scent, the staff were exceptional!

convenient place to stay, stocked kitchen with utensils and spices

the hotel overall is great. i liked the staff, location, rooms, bar, balconies, and pool.

they helped me with an early check in

lack of amenities i.e. laundry service, kitchen, microwave.

guests get a free drink at the bar as well

the pool could be warmer.

free wifi

the automatic window curtains were wonderful & wifi was always

wifi is free; every room got ocean view

od for two)

i don t recommend if you have more kids

early check in available

quiet...gym was nice.sauna..great food downstairs.

there was also a great gym and pool in the building

hotel was beautiful and the gym and pool were open and beautiful

it have a best bar ”pint jigger” the biggest whisky’s selection on the island !!!

only (minor) complaint was that the in room wifi was a bit temperamental (-) wifi was very poor, often unable to connect for the whole day (-)wifi difficulties almost every day (-) the wifi is also suboptimal, and i was traveling on business (-)room didn t have wifi or water which i consider basic amenities, the room and the bed was very small (-)wifi kept dropping out

the need to book for breakfast in the dining room but perfectly ok if ordered room service

there is a new happy, welcoming, inclusive vibe certainly to families with kids

no answer so we went down at 5 and were told they had a large party and we had to sit in bar area

the kitchenette could have used a lot more plates, bowls, serving bowls, etc

wished the restaurant and the gym were open during our stay

felt like a spa in the lobby

obstructed but who cares get your butt outside, also as some other people have said no pool or gym but once again your a 4 minute walk from the ocean and hikes and a nice park to jog in, so go

the gym was very well equipped

near quiet beach, golf simulator, views

also, in the women spa shower rooms, body wash bottles were all empty

a lot of homeless people in the area, elevator issues, shortage of clean towel at pool

central to everything. excellent gym facility.

jacuzzis at the pool area were amazing

more options for breakfast

reasonable pricing for late check out

the gym is wonderful too

very nice hotel, spa and pool was excellent

great place to stay top to bottom. great location, excellent gym and pool area.

spacious gym

there was a bar and live music on the premises.

the in-house bar is a big plus staffed by an excellent crew

it also had peloton bikes - however it appeared that the internet was too slow in the gym area for the classes to stream properly

so, i hit the bar in the hotel - there is an excellent wine list and appetizer option - so i was content

rooms with everything you could need, our room included a kitchen and laundry and a very comfortable bed

pool and jacuzzi on 11 floor is big and nice , a nice place to retreat

also having a laundry on the premises was and added plus

as soon as we walked in, we saw a full american-style kitchen with three stovetops, an oven, a fridge, dishes — everything

room with kitchenette and laundry

good wifi in rooms but weaker outside if you need connectivity

ivate) golf club on resort guest play

no shuttle to and from airport.

beach is great for kids and calm waters

are always top-notch this is the first time that i was on the beach side i am usually on the golf course side

staff awesome, worth the money bar and airport 5min

early check in is a

bar with entertainment

accommodated an early check in and additional guests without charging extra

alot of parking stall good size swiming pool i like the fact that its closer to the airport..

very easy late check out. customer service was excellent. very clean and comfortable.

the downside is the bed was not very comfortable and disappointed that they charged me $75 for a late check out

makes it hard when we had 6 suitcases and small kids

they had a shuttle, an amazing breakfast, nice pool and great gym

free airport shuttle runs every half hour 24/7 so thumbs up

kids loved the pool to cool down

the room was clean, the pool was beautiful, the food and drinks in the lounge were delicious

we did not want the stress of trying to find transportation to our final destination at such a late hour

the hotel has all the accommodations you need including a pool, gym, bar, restaurant, and small shop for grabbing quick things, as well as a shuttle to the airport

my kids enjoyed the swimming pool

beautiful views from the balcony. nice & hot spa & a large room with comfy beds.

the whole family loved it from the pool/hot tub, kayaking, breakfast with a view

views, beach gear to rent, list of restaurants / places to visit on arrival, good breakfast, coin laundry available, helpful and friendly staff

yoga, kayaks, access to pool and small gym

the pool and hot tub are nice and clean

pool was clean with pool towels available

clean, friendly staff, everything you need (fitness room, pool, laundry, mall next door)

enjoyed the location, the breakfast, and the kind & helpful staff

can be an issue because it is shared with a mall and a gym but free parking makes it work, compared to $25 to $45 parking a night in town

basic pool that is half covered