beautiful views from the balcony. nice & hot spa & a large room with comfy beds.

i went swimming in a lovely pool and kayaked in the bay

kayaks available, nice pool and hot tub, decent kitchenette in our room, laundry facilities

location, kitchenette w stove and oven, guest laundry, paddle boarding out to sand bar was spectacular, many turtle sightings, cats living

the pool was lovely and soothing on our aching bodies after a long day of activity

it also had peloton bikes - however it appeared that the internet was too slow in the gym area for the classes to stream properly

the in-house bar is a big plus staffed by an excellent crew

so, i hit the bar in the hotel - there is an excellent wine list and appetizer option - so i was content

there was a bar and live music on the premises.

laundry possibility in the appartment

the swimming pool was cold but the hotel provided a corporate day membership at the 24 hour fitness around the

rooms with everything you could need, our room included a kitchen and laundry and a very comfortable bed

the pool was closed for repairs during our stay.

downtown honolulu, quiet rooms and spacious living area with kitchen and laundry facilities

the staff was very friendly whether they were front desk, shuttle, or housekeeping

bar closed due to covid 19

clean rooms, quick airport shuttle on the half-hour, and options for a meal onsite

the free shuttle service is a great, pickup & drop-off were seamless

had a lovely pool area, bar & karaoke & chinese restaurant all o site

the buffet breakfast was outstanding with plenty of choice, and happy hour in the main bar was a great way to

great location near ala moana. great swimming pool and jacuzzi.

they do have a shuttle that takes you to three main areas

fresh, clean and great rooms. comfortable beds. gorgeous pool area

inspired food, overall great rooms, smart elevators and great amenities, really good gym and nice pool and spa area

reasonable pricing for late check out

the gym is wonderful too

the gym!!!!!!

very nice hotel, spa and pool was excellent

clean and comfortable spa and sauna close to the mall voucher

-laundry room -nice small fitness room on the top floor with great view

very appreciative of early check in at 9 am, thank you

the location and the gym was great!

breakfast was a nice surprise ,transfer excellent ,room big and quiet,staff helpfull and friendly

we also appreciated the laundry facilities onsite

there was a self-service laundry facility in the hotel

kids only want to jump in

speak easy bar and restaurant on site

i did not like the pool, i was expecting bigger pool and have kids pool and jacuzzi

hotel room was a bit small for 2 adults and 2 kids

there is a mini gym at the hotel and the hotel is only 25min away from the main city attractions

airport shuttle and proximity to the airport

site laundry facilities, 2 complimentary drinks at the bar, airport shuttle service running hrly until

or your stuck until its validated also you get charge amenitys on a daily it consists of pool,gym,wifi even if you dont use the facilitys you get charge but there are places within walking

also for a minimal charge i was able to have a late check out at 6pm the following day

hotel itself is looking a little tired in places but the rooms were comfortable with kitchen amenities

wasn't a problem for us but the pool is not like a resort

the pool could be warmer.

has a bar in the hotel

the hotel overall is great. i liked the staff, location, rooms, bar, balconies, and pool.

we enjoyed the cafe and the pool

it says that they have laundry, but apparently they do not.

noisy kids around the pool

and the pool area was lovely as well

there is a pool and a gym, both are clean and you can use them almost 24/7

wifi is free; every room got ocean view

free wifi

the automatic window curtains were wonderful & wifi was always

probably a little more attention to the gymnasium, however the view is great.

gym is very tight

the pool and gym area was fantastic and just enough for us

there were washing machines dryers and a gym on the second floor

good pool and small gym

- decent pool and gym - $23 onsite parking - staff were always cleaning and wearing masks - daily housekeeping avail

the pool is never crowded and clean

facility were very nice with lots of stuff for kids (foose ball table, ping pong, mini golf, pool with lounge chairs

a great experience and a great locationthe hot breakfast buffet

gym, poolside games area etc

breakfast was good and staff was great.

they have mini-golf, a football table and

was phenomenal , right next to the beach with a lagoon right before the beach the pool and bar area were great the weight room has everything you need

early check in incredible bedding nice bathroom

the food from the poolside bar was cold and subpar

while the hilton's amenities were lovely (two pools, full gym, restaurant et

allowed early check in which was super

convenient place to stay, stocked kitchen with utensils and spices

we had partial ocean view room, it was very nice and we also loved the pool area

amazing location - studios wirh kitchen basics - affordable stay - some events like hula dancing and make a lei and wine and cheese

the hotel smells so pretty and the studios are equipped with everything you need in the kitchen

great location , friendly staff, quaint pool deck , a great place to stay !

the gym is small but has everything you need to stay in shape

the options of self service laundry was also very good

they even accommated our early check in request, which was very much appreciated

the receptionist when i checked in was very kind and offered an early check in which i was grateful for after a sleepless 10 hour flight

gym equipment

when we used the laundry machine at the hotel, some of our clothes got bleach stains on them and were ruined

wifi was kinda spotty. ended up just using my phone data.

down sides - wifi connections had issues

wifi was available through the hotel and worked well

wifi connection was terrible

wifi was a bit slow

gym equipment was a bit limited, small pool and old pool chairs

to us the rooftop swimming pool was not big enough for lap swimming

great location, gigantic room, nice kitchenette and laundry,all modern, great facilities (pool and deck with food and drinks

clean and amazing view from the pool

everything is new, room layout is good. the view at the rooftop infinity pool is amazing.

wifi

there was issues with the wifi that took a few days to resolve which was frustrating but otherwise

the wifi was very sporadic and we only got it to work one time over eight days

the main pool was under renovation

their filters periodically as well - convenient island market downstairs and dean & deluca cafe -pool was clean and we love how there is a separate pool for kids and adults so it wasn t as

also no kitchenette area just a microwave sitting on top of a fridge

staff, clean hotel with great pool area with bar and perfect location in relation to main strip of waikiki

laundry location & facility needs upgrade as we were rained out when it rained

pool was overcrowded no place to sit and it was extremely loud with over 50 screaming kids in the pool

laundry - 24 hour laundry, $4 for washer for 30mins and $4 for dryer - 60mins; accepts card, not

strong wifi available (free) with screen mirroring to the tv to watch your own selection of shows (+) laundry facility, good wifi, parking available (-)wifi sometimes was a bit too slow. (+)on central honolulu really close to waikiki beach i would definitely recommend clean rooms good wifi and i really appreciate the balcony (+) also, the wifi (+) wifi reach assigned to each room individually (+) wifi speed excellent and so are the staff (+) stores, restaurants, bus stops, biki bike rental station, etc) comfortable: fully equipped, wifi, laundromat, nice outside breeze, very friendly and (-)wifi is very unstable in the bedroom. (+)we did not use the wifi

friendly, helpful and went the extra mile by advising on specific requirements and organising a late check out with the next shift at no extra charge

the room had everything we needed, including kitchen amenities for cooking or microwaving food comfortably in the room

has full range of pots, pans and

laundry facility, good wifi, parking available

washing machine at the laundry room works but no wash properly

friendly staff, spacious room, full kitchen.

it was in a nice location had a balcony facing a main street and it had a kitchen

to everything and most of laundry is available

the pool was never busy so nice and peaceful for a swim after a day out and about

early check in was a game changer.

the size of the room and full kitchen and the view over the mountains, canal and golf course.

the pool was a little small and was shaded most of the time.

i couldn’t use laundry by credit card

see they are proud to work here, it feels like a well run property (for example - we noticed some kids had run through from the pool and wet the floor, but very quickly someone had come and sorted

our room was much better than expected, we had a full kitchen we didnt plan on

i also did my laundry and sat by their koi pond while i waited for my clothes to dry

small pool

some people might like to stay at the pool area

the laundry was most welcome

wifi was terrible around the resort and pool areas needed maintenance around cracked tiles not

the wifi kept kicking me off and had to log back on all day every day

the room was very clean and had free wifi

tv remote was crazy. couldn't get on the wifi.

wifi is not free - paid in resort fee! convient to honolulu

the pool was always open for the hot days and how perfect the location was of the hotel because it’s

loved the open bar and the beautiful surroundings with all the tropical plants

busy pool but nice all the same!

the poolside bar and speakeasy were fun, the room was just right and the staff were all lovely.

such a nice vibe and lovely rooms. nice pool area, feels like paradise!

l really enjoyed having a pool available

well resourced kitchen, location, adequate size, great shower. really nice pool

there were a lot of consideration with small extras like shampoo, conditioner, body wash, laundry soap, which we really appreciated

unfortunately i didn't have time to try out the pool, may be next time

pool closes at 7pm

wifi was exceptional for a hotel

great rooms, wifi, staff, location

wifi wasn't working

if you stay in the city only) / very warm, professional and friendly welcome / fast and reliable wifi

the location is excellent and there is free wifi throughout the hotel

pool is very clean

but- perfectly good beds, rooms made up each day, towels for the beach as you need and self serve laundry $2

my kids ended up all sleeping in the sofa bed instead of sleeping in the roll out bed so there was no

they literally had everything i asked for including pots and pans, snacks, and even quarters for laundry

good amenities, including kitchen and cookware

kitchen facilities were very poor

the pool was clean

the parking stall was too narrow, bathroom too small, no daily housekeeping, no quarters to do my laundryfrom the receptionist, smh, this will be my first and last to stay there

great location, friendly staff, pool and garden, a/c in the room

pool view from the lanai makes it look like a mini resort

comfortable room, good tv choices, good wifi, air conditioning good, nice location close to shopping, close to a few restaurants, close to

the room was comfortable, wifi was reliable, in-room coffee and tea provided and the staff was very

but quick), laundry, pool, parking, plus a very good restaurant

wifi was good, had no internet interruptions

st), pool, elevators

no breakfast

only one towel bar and 2 hooks

rooms were very nice. hotel had a great vibe overall. breakfast was excellent.

the breakfast was amazing

location excellent very central to everything. did not eat breakfast there.

checked in late, at 11pm, and the hotel didn't provide the wifi password with my key card

it s an old building.should be remodeled and better wifi without interruptions.

pt dropping out)

friendly staff, convenient location, free wifi and thorough cleaning staff.

wifi almost non-functional.

they did the early check in and late check out free for us

the gym is really nice

are very kind and helpful, they allowed us an early check in

the cafe and restaurant was amazing with really good coffee and food, the pool was awesome with a good gym and a spa next to it along with a bar serving cocktails and food

big room and comfy bed, try and get a balcony in the sun as we had a shaded one, pool can get pretty busy so get down

quite a few kids in the pool

location, staff, clean, good ac, nice pool, nice gym. seems like brand new hotel.

kids loved the hotel pool

they make sure people have a good time there, even families with young kids

the pool area has a great atmosphere

they were installing wifi that day so there was loud drilling all day, usually hotels give you a heads up about things

pillows were not great and the free wifi was appalling

entertainment system and wifi were hit and miss

wifi was good and reliable

wifi was really slow at some points

great location, easy walk to the beach. nice pool.

elevators were slow at times. no microwave in the room, but we used one in the gym.

and it also said has laundry in building but it does not

be nice if pool had a snack bar or even just a vending machine

young gentlemen that locked up pool and gym was super helpful

liked the swimming pool area, our studio room on 3rd floor close to spa and gym

there is also a great laundry

the laundry was ideally placed and a great bonus with hertz in the same building to rent a car

gym could do with an upgrade and increased size

the spa was excellent - had the best massage in years

wifi was slow

there is no free wifi device which would have been really nice

hotel offered a free wifi hotspot that worked all over the island

however, the wifi was rather unstable

wifi too slow, definitely would not be able to work if i needed to.

wifi was limited pending of where you were on deck or poolside

wifi was a bit slow, but i could still access ordinary websites like youtube and netflix.

amazing location, fast wifi, good quality. toto bidet toilet was a nice surprise.

secure rather than open wifi

overlooking parking area despite being on 21th floor - noise: loud on weekends but acceptable -wifi: not

the wifi service is very slow. not enough beach chair and umbrellas for the hotel guest.

staying in the mailani tower offered advantages of breakfast, evening meal, accompanying alcohol, wifi and international calls included in the costs and room

the wifi is slow. and keep on disconnecting.

g wifi)

no wifi access when lounging at the sheraton pool

service, facilitated an early check in, provided beach paraphernalia to make life a bit

laundry facilities are off-site, but only about a block away

from laundry service info, recommendations, room service, & breakfast the staff made everything seamless

no outdoor area to sit no laundry facilities.

the only thing missing was laundry facilities.

wifi worked very well

free bottle water free wifi very spacious bathroom location

wifi worked when it felt like it, not good enough for a 5 star resort, plus you could not get

wifi was down for 3 days during my 4-night stay at this place

free wifi

a hotel where you get something out of your daily resort fee other than free wifi

great choice of activities included in the price as well as wifi and remote wifi dongle made available for guests free of charge

location was excellent, the pool area was relaxing, free wifi was provided all over the island included in the resort

likewise you should have informed us that you will give us a free wifi looter etc within rf otherwise i didn t buy my sim card for sure

the resort package included mobile wifi, so that while we were out and about we could still remain connected to the internet

a very accommodating service for early check in and late check out for flight connections a first class stay

ample parking (35$/day), laundry room, helpful staff

the pool and spa were quite disappointing. spending time at the beach is much better.

also offers good amenities such as free shuttle to ala moana shopping center, access to on-site laundry, beach towel etc

very dangerous if you have small kids which we did

spa was always booked.

i wish the pool stayed available after sunset hours.

pool, service, coconut cake

everything, the location, pool and service is exceptional.

very good fitness room

a laundry room, a fully stocked kitchen (including a toaster oven, microwave and stove), having a pool, and of course the location

enjoyed our balcony and kitchen

there is a laundry room on the premises which really helps in a tropical beach setting where you will often be

friendliness of the staff, the cleanliness, having a laundry room, a fully stocked kitchen (including a toaster oven, microwave and stove), having a

one of the standout features was the full kitchen facility in the room

wifi

wifi was horrible the worst i have ever had at a stay at any hotel

it said wifi but their wifi was unsecured so people off the street could connect - very dodgy

wifi performance was poor - pathetic.

no parking on site. slow wifi

i was very graciously given a very early check in which was after a flight from australia was a godsend

everything price, location, fridge, ac, catv, utensils, laundry, safety

there is laundry on the premises

having on site laundry was nice, but it was a little too open

on site laundry

bed, its a small reclining sofa that is neither comfortable or large enough for two people - even kids

great location, welcoming staff, good amenities and even a karaoke bar in the lobby

bar on site just a block back from the beach and a abc store 2 doors down

they have free laundry soap and a washer dryer in the complex

in the hotel you can borrow chairs, kids beach toys, beach towels ect the only issue we has was outside noise

free wifi

three private lanai s; incredible wifi sonos sound-system; imac; kurig w/ coffee and tea.

utensils in room,difficulty in wifi and phone system for elderly persons a courtesy staff visit to room to help for our category

bed was comfortable, great wifi and they have chrome cast

good wifi

hotel is really close to the beach, nice rooms and breakfast to go was great

also the accommodation such as wifi, laundry room, restaurant for breakfast, handed another paper explanation of pool and hours

breakfast resturant rates

i liked that there was a coin operated laundry facility, store, spa, and car rental place on site

old hotel that you can notice on details -there is no fitness centre/gym -grab and go breakfast is quite

being able to do laundry onsite was most appreciated

laundry didn't on average charge, that's expensive

breakfast was outstanding

excellent facilities (gym was great), excellent location.

there were so many unsupervised kids in the hot tub at all times

smells like gym……

the staff were super nice and gave us late check out for free since we were going sonrkling in the last day

when quests come in off the street into reception area, the heat is still very much apparent in bar & p

breakfast exceeded our expectations — we enjoyed fresh fruit, miso soup, coffee, sandwiches,

the gym has a small weight rack, a cable machine, treadmills, bikes, and one peloton bike

wifi/internet was free but didn't quite get to 20 mbps upload/download

near the waikiki beach and lot of stores. free wifi

+ the wifi was so slow like as if it didnt exist+ it took almost 5mins for front desk to pick up my

wifi is unsecured

no wifi

they also provide complimentary late check out that was really continent for our

they were also kind enough to accommodate an early check in for me, which was great

the beds weren't as large as we were used to, so it was a little squishy for 2 adults and 2 kids to share

also very close from the zoo if you have kids

one night there was a little noise from someone in the room next to use i think due to smaller kids

lots of kids and pool was very busy

also a good gym that was very quiet

no enough aircon in the gym

we liked the water bar where you could refill water every time for

the only thing i didn't like was that we were by some loud high school/college kids.

charged quite alot for access to the pool wifi ect but offered no discount because the pool was closed

the wifi is excellent, the rooms are super comfy, there's free filtered water so bring a big water

free wifi, valet parking was convenient, however baggage storage after checkout costed $2

the wifi worked well, but was a bit annoying to connect to

views, concierge staff fantastic, good value, wifi good, fun pool, happy hour and location and end of the strip

that they didn’t have a bar in the pool.

nice gym

entrance/lobby/front desk, the coffee and play room for pool is much appreciated, nice pool and gym, complementary beach gear, and friendly, our room had a fabulous outlook over the beach from

location, pool, work out room, coffee in room, good view, friendly & helpful staff

great bar for watching sunset connected to the hotel as well as the starbucks next door

the pool was just a basic pool with some broken chairs, laundry service -bunch of machines so that was nice, hotel had a bar and two restaurants in it

best price for an ocean view mini suite (fridge, kitchen amenities)

loved having the full kitchen, location was excellent for beaches and shopping, i liked having a pool as well

staff, coffee, pool

also, everything use codes to access room, garage, pool, laundry room, etc

good wifi in rooms but weaker outside if you need connectivity

spa was very pleasant as well

our kids loved exploring the hotel grounds

kids friendly

the location, shuttle bus from hotel to mostly all the malls, the breakfast was delicious, immediately on

only (minor) complaint was that the in room wifi was a bit temperamental (-) wifi was very poor, often unable to connect for the whole day (-)wifi difficulties almost every day (-) the wifi is also suboptimal, and i was traveling on business (-)room didn t have wifi or water which i consider basic amenities, the room and the bed was very small (-)wifi kept dropping out

the view from my kids was not

the two beds inside the room were more for kids than adults, definitely couldn’t fit two adults

restaurant options were extremely expensive and room service was eye wateringly so.

size of hotel (small, friendly staff), laundry facilities (very important to me) proximity to all i do there (+) easy to use the laundry room and to rent towels for the beach (-)lacked laundry /cleaning bags in room. a bit pricy (+) it was also nice to have laundry facilities and a very nice restaurant available

the games room with the golf simulator was terrific, although when it overheats it wipes all the info

the gym was very well equipped

felt like a spa in the lobby

near quiet beach, golf simulator, views

monoxide alarm went off most nights, there is no breakfast option in the hotel, and besides the gym, there aren't really any amenities

great and friendly staff, amazing pool and additional program for the kids.

there was always someone mowing, blowing off sidewalks, construction, rolling trash or laundry carts, etc

staff are always nice and the pool is always a hit with the kids

it has a nice pool and hot tub: kids were in heaven: a little too noisy for me but most guests really enjoyed it

and dryer in laundry room out of order