the pool was nasty

the spa tub in the room

the spa tub in the suite did not work and water was not hot, luke warm

spa tub was filthy and water leaked from the shower shower ceiling was hanging and it walls was a

an outside pool

breakfast wasn't worth walking down to the office for

i booked this property, it said that the breakfast was included, but the only thing they had was coffee or tea, nothing else, which was

not much of a breakfast

breakfast

breakfast selection was weak

for change to wash my clothes, which made things easier for me, and i did not have to go to the laundry mat

laundry room- very needed. thank you.

drug trap with half washed laundry as well as a rude staff including the manager

were able to do an early check in which was amazing since we had an overnight flight and didn’t get any

of bloomberg television - thank you finally, your laundry mat on site

a man knocked on our door rushing us out and stood there watching as we ran around to gather our kids up and get out of there

a bit difficult to get the shuttle because you need to call them and there is no number to reach them at the airport in the

close airport and shuttle service

i liked the airport shuttle and the location had semi truck parking

faster shuttle service to airport and from airport

they have a laundry area but it’s also not well kept.

hallway on floor 2 smelled like a sweat filled gym

be great for kids and splashers

i was not going to let any of my kids sleep of even sit on the sofa

however, the breakfast was excellent

breakfast while the prices including breakfast, broken gym, washing machine barely holding up, no swimming pull and you have to almost beg for a shuttle

there is no continental breakfast not even coffee in the morning.

slept in late, did not eat breakfast

got charged pet fee even though we had a service dog

advertisement stated they were pet friendly & they are not

we paid the pet fee, and we’re not notified that they clean the room every day when you have a pet

i loved the breakfast and ms.trudy from front desk is very sweet and accommodating

the complementary breakfast was not good. no variety.

breakfast could’ve been a little better, but it was great for the price

the gym was a bonus for my son to work out and was not over crowded with enough equipment available for

close to the airport and shuttle service

free breakfast, lol

airport shuttle

breakfast and friendly staff

the bar and grill

the shuttle begins at 4am, which is nice and convenient

wifi was fast and available throughout the hotel

coffee and wifi in my room met my immediate needs

the wifi was unavailable and there were no extra linens available as well after 8pm

i work for an esl company and had to teach classes using the hotel s wifi

the beds and pillow were good and wifi worked

the laundry attendant was nice

no laundry room but they are renovating so it will probably be available soon.

room was not cleaned, dirty laundry and trash was not pulled

laundry worker tried to give me 2 sets of towels for 4 people

it was fair priced the laundry was a fair price

breakfast, location

we did not want breakfast. the location was wonderful

breakfast could have been a little better but overall it was fine.

ilove the breakfast swimming pool rooms were clean

i would improve the breakfast from the hotel but other than that everything was wonderful .

there is no laundry facility, just two washing machine and two dryers, one in deplorable condition, in a dark

i loved everything the location and the breakfast was really good

the morning breakfast and on-site laundry

it's close by the hwy,south lake mall and many restaurants. and also breakfast.

the breakfast was good

my kids

even if we're didn't have our baby and just our older kids it wouldn't have been enough

kids love the pool

coffee on the breakfast bar

the kids enjoyed the pool, the cable and the comfortable beds

water that is drinkable in the gym was not recently changed and i drank that water not knowing it was growing visible fungi, it

of overpriced for what you get, had lot of kids the night we were there

the whole experience was great the room was nice i was able to go to the gym. beds very comfy

surprise expensive pet fee … how does booking not know that in advance and inform ppl

rooms are cozy, beds are nice and the breakfast was awesome, the kids love the pool

we also got to get the breakfast and it had lots of cool options

, breakfast was delicious

the pool was closed. it wasn't any prior notification.

pool wasn't opened yet which was very disappointing, they sai that it failed inspection

i used the gym and it was very clean easy to use the machines

the tv and wifi was on point worked great

the very weak wifi as you go higher up the floors.

the wifi is excellent

convenient location good wifi room good and clean

good wifi

complimentary breakfast and very nice motel.

closed the breakfast area. was hungry. i had to walk three mile to the store.

the property is very convenient to the airport and the shuttles are available are a regular basis

i didnt have breakfast

shuttle to and fro airports was not consistent with the every 15minutes sign at d airport needs

i called in the morning to say i would be arriving at the airport at 1am, i was not told that the shuttle would not be operating after midnight

breakfast could have been better

the $$ i paid - front desk employees were the best - eager to help - right from following up with shuttle driver to providing me free water bottles when my card got declined in vending machine

great shuttle service

staff was especially friendly!!! she was helping with breakfast and always was friendly.

didn't like that they shut down the breakfast buffet an hour early and that was totally a very rude action

swimming pool empty

everything breakfast was good the beds were super comfortable

breakfast was less than i expected bu tgood

i was great for the breakfast i enjoyed the pool it was all i expected

at desk was very friendly but professional and location is 5 min shuttle ride to airport also offers long term parking at a decent

told us to go to the gym where there was another water machine

free shuttle nice staff

instructions on locating the airport shuttle.

love the service i received when my granddaughter left her gymnastics leo for competition, i called, and i received a quick response from the front desk

clean establishment, safe parking, great breakfast options, clean towels and sheets.

priced while not cleaning rooms daily, no microwave in rooms, no access to swimming pool, no laundry facility, sneaky parking fees, and very limited breakfast selections

the convenience to the airport was very helpful and the shuttle ran frequently and on time

clean and friendly all the staffs was from the lady that checked us in to the kitchen staff all the managers was pleasant every thing was great

liked that they had the following: wet bar with granite countertops, fridge, coffee maker, real ceramic mugs, a stainless steel ice bucket

friendly staff, clean and comfortable rooms. nice breakfast selection. super close to atl

shuttle service of course

also, liked that there was an airport shuttle

gym room is tiny and equipment is very old

were very friendly and helpful and i was so happy that they had a shuttle service to the airport

pool area, and hot tub was nice but there were a lot of kids in the pool and hot tub un supervised and a lot of kids were in the workout area playing and

shuttle was easy to book

like that it had food n bar n u didn't have to leave the property. the staff was were friendly

it was close to the airport ,had a good burger place and the pool was warm and clean.

good facilities in the hotel such as gym and restaurant

no breakfast was served

wa great and the staff really profesional the shuttle was great and breakfast was not many option but the

the breakfast is a little poor

they went above the call of duty to help shuttle the other half of our party from airport to hotel

good breakfast and great loction close to airport

did have the wifi issue which was very frustrating

we had an issue with no wifi in our room

charging for wifi. kinda ridiculous.

proximity to airport. great wifi. clean rooms. quiet.

the wifi was tricky.

breakfast was served too late for tournament events

breakfast could have come with the stay

a perfect place to stay for a layover in atlanta - free shuttle service every 1/2 hour

option to leave our car in the hotel parking lot during our trip and take the shuttle to the airport was awesome

was disappointed with breakfast

i never got to try breakfast as i got down just after 9am (my fault for being a little late)

only thing i didn't like is how i can't wake up in the morning to eat my breakfast free food but when i do wake up i love the food i love my orange juice and the eggs

rooms and breakfast were as you would expect. there was plenty of parking.

i liked the breakfast, security on property .

the bed was comfortable and the breakfast was ok.

breakfast was a joke

breakfast needs help.

we didn't get the promised breakfast, but otherwise good.

the location and the fact there was no breakfast

breakfast in the morning and clean coffee machine on inside

paying for parking and paying for wifi

having to pay to park and having to pay for wifi.

wifi connectivity. i had difficulty with this but the staff was stupendous in solving the issue.

wifi was expensive and prohibitive

great rooms, wifi and very helpful staff

the shuttle situation was tight, but i expect they know when the busy hours are for travelers.

everything. i like the pool. the parking.

the towels in the pool/spa area are tiny - bring one from the room if you don't have your own.

e said in the middle of winter

pool, fitness room and sitting area were all

better breakfast

generously upgraded my room no extra charge for early check in

breakfast could be better

was priced awesome but a lot of false advertising i have no breakfast whatsoever they paved their poolover with concrete

breakfast wasn't​ much of a breakfast.

lack of breakfast items to chose from

beautiful location. convenient. clean. spacious. nice shower. a/c worked great. free breakfast.

the room was very clean and a lot of equipment was available inside. nice breakfast.

would've been nice to have eggs for breakfast but that is okay.

the breakfast was mainly cereal and toast, but they also had a waffle maker

wifi was awful and house cleaning did not clean the room for the duration of my stay

that was next door to us, so we checked out early because we couldn't go back to sleep and the wifi was pretty slow but no big deal about it

wifi didn't work. cold shower. no microwave. breakfast wasn't good.

wifi sucked , it was no parking at the hotel on a saturday , they lied about parking being

bad wifi connection. unable to connect tv because of the service.

i was taking the bar exam and the staff made sure i was at the convention center on time and showed me great food

did not have breakfast there, but the bar was great and the room was beautiful loved the shower and everything was so updated would

liquid hand soap instead of bar soap.

everything was amazing. maybe some improvements to the gym.

extremely clean. high quality room and gym facility. staff members are very friendly.

breakfast, vending machine not working ice machine not working elevator not working

it dint have a breakfast and needs a lot of work done to this property. it needs to be cheaper.

still trying to use civic 19 for a excuse to not serve complimentary breakfast

clean neat and good heat but no good morning breakfast ud83cudf1e

i did not eat breakfast there. the staff was pretty cool

establishment was under construction no fitness room closed and pool was seasonal

cleanliness and breakfast.

the young lady in the breakfast was very friendly and i felt like i was talking to one of the family when i talk

no working equipment in fitness room

and there was no fitness

shuttle service

close to the airport shuttle

flight was too early to get breakfast, but we were given a to-go breakfast pack

not convenient for international terminal - no direct shuttle

breakfast was great.

cleanliness, breakfast, location near airport with shuttle, kind and helpful staff.

the equipment in the gym was functional but very outdated as well

breakfast was better than most hotels, pillows was really really comfortable and i was really glad

the pool area was clean and the gym was

the front desk was able to find a room for early check in right after i came from the airport

was very open which made it feel inviting to visit the atrium level where the restaurant and bar are located

it is perfect for layovers and arriving a day before a flight with shuttle service available

easy checki in. close to the airport. airport shuttle

breakfast at all times, staff service and laundry room availability.

the bar drinks top notch, the bartender who made my lemon drop needs a heavy raise

good pillows. comfortable bed. good shuttle service.

breakfast the next morning was excellent

shuttle was good and breakfast was delicious

free breakfast

they offer a delicious free breakfast with many options and a free shuttle to and from the airport

wifi wasn t able to connect on the third floor

nothing special for the money. no makeup mirror. slow wifi.

the wifi was slow and struggled with some surfing and streaming

size of room, cleanliness, customer service, quality wifi

the wifi was not very good in my location of the hotel.

plenty of choices for breakfast, and the cleanliness of the room is superb.

central to airport and familiar with east point location/area. we were allowed late check out.

the staff and the breakfast. the gym was awesome

pool was closed.

used shuttle to and from airport-- great service

they allowed early check in

shuttle picks up from w2 entrance near baggage claim at :15 and :45 on the hour

attentive for dinner, and when we were in the pool with towels

loved the cocktails social, hot tub and breakfast. staff was very friendly

very clean room, comfortable bed, hot breakfast, pool and jacuzzi

shame we didn't have time to try pool/gym

paying for wifi and overpriced

does not contect wifi

00 per day to park and that the wifi was not free unless you were a hilton rewards

i love the fact it had free wifi and the service was great.

front desk clerk nice. enrolled me in hilton honors and l received free wifi.

cheaper parking, better wifi

i loved the breakfast and the wifi service.

the wifi connection in the room

very nice personel, good parking, good wifi

another negative thing was that the wifi didn't work, but as i was deadly tired didn't even asked to the lobby for help, just didn't

gym, location, shuttle service, breakfast.

it wasn't too much trouble could she change our room so we could have joined rooms because of the kids

nice view pool was good the bar is nice i would recommend to family and friends

close to my venue and the gym

price, room size and cleanliness, mini-mart in lobby, and bar service

they had a laundry facility

the laundry was always out of order

didn't like walking so far fir tge laundry room though

the laundry room

they are coin laundry and that’s an inconvenient but that’s just for me

handy guest laundry available which we used - $1

the separate bedrooms and the space as well as the kitchen area

we liked the little kitchen that allowed us to store the food we had with us, and warm up our breakfast the next

space in suite kitchen

the room was roomy and it had a full kitchen in it

the pool wasn’t open and the staff was arguing with guest

they have laundry services however, change is imperative for both washer and dryer

everything was great. the staff were great. the pool, room, gym were great. great for the cost.

convenient shuttle service, excellent breakfast, and fresh coffee or tea 24/7

public facility wasnt able (gym, pool, community office) due to covid

easy to get to from the airport using the shuttle - staff were warm and welcoming and the breakfast was

extra chair and hassock. nice chairs at pool.

boxed breakfast was served due to covid guidelines

the pool wasn't open yet

pool was cold

everything. everything was out of order. no service desk, no gym, and the internet sucks.

breakfast was great alsoud83dude0bud83dude0b

was nothing not to like for me i can tell it was dated however the inside pool made up for

to airport had decent quick breakfast short drive and easy drive to car rental return

the indoor pool

the tranquility, the restaurants very close, gas stations, the airport, the friendliness, the gym, the swimming pool

breakfast

gym was included, however, there was no gym

i’m not sure how the breakfast was because i didn’t have time to grab any but it did smell nice

poor. is like more or less no breakfast.

no breakfast and no hotel shuttle.

they still have no shuttle to airport

we used the hotel shuttle and were able to catch it quickly

room was nice & very comfortable but while the location is near the airport north with free shuttle access it was not in walking distance to the restaurants

issue with shuttle availavilty

need to change name as it is easily confused with sonesta atlanta airport north (we took wrong shuttle first time, taxi took us there by accident the second time)

wish the restaurant and bar was open later than 10 pm on a friday

it would be nice if the shuttle also took guests to the international terminal.

shuttle and shuttle driver on time and friendly

the bar tender also was great the night i stayed

the lady that ran the bar was so helpful and nice and they really did a great job interacting with my kids

we were under the impression from the complete kitchen description that there would be a cooktop and there wasnt

the breakfast is always amazing!

pool was freezing

friendly staff, quick check-in, clean room, great location, free airport shuttle

clean organized rooms, nice kitchenette and amenities.

the breakfast was great and they have a small bar to unwind

a bar inside the hotel a plus

liked the location and room was readily available for early check in and late check out

the kitchen staff were unfriendly and rude but all other hotel staff were very nice and helpful!

was great and i love that they had a variety breakfast bar with different items everyday

it's nice to have a gym, the gym is small and has limited equipment

location near the airport with shuttle service was great

the location to the airport, airport shuttle service and the room

suite with kitchen, microwave, coffeemaker and fridge

there is a daily parking fee of $14 but a free shuttle service.

wished for a blanket and wifi.

free wifi

unappealing pool - disappointing! very expensive snacks and beverages.

shuttle service was also excellent

a pool when i got there to check in they let me know it wasn t even open at the time having kids with you on vacation we where hoping the pool was open but overall the stay was good & the

breakfast

everything just hope in the near future the pool will be open

they offer a shuttle to the airport.

the pool was clean and

airport shuttle was a little infrequent compared to the other hotel shuttles.

bobby was very helpful in our early check in.

advertised that rate included free breakfast and the excuse was cause of covid-19

the breakfast consisted of cereal and coffee

no coffee, breakfast and snack machine empty

no breakfast.

the 4th floor had an amazing view of the city and the beautiful pool ( that i wish i was prepared to use)

to be better is getting the hot tub fixed although i still enjoyed my experience because the pool was heated

no breakfast because of the virus

want my refund called the hotel to check-in that night but was told hotel shuttle was not available for airport pick up & that i should take an uber which i refused since i

pool

i feel safe and protected. breakfast is pretty good.

very clean. great breakfast

toilet lever was jacked up and wouldn't flush, the shower head wasn't flowing properly, the laundry room was out of order and there was no sense of urgency to fix it, so had to go across the

hotel is dirty, machines are out of order, the bathroom near the lobby is out of order, the laundry room is out of order

the breakfast was great my kids really enjoyed making their own waffles.

pretty sure the kitchen had roaches

the location was close to that airport, the shuttle was quick and on time

staff at this hotel was outstanding , laurie driving the shuttle bus , stephen (or steven) also driving the shuttle were fantastic

my check out day there was no taxi scheduled, but the clerk on duty took me to the airport in the shuttle

the front desk to the bar to everyone i saw in passing - truly the kindest folks work here

great hotel, clean, friendly, and close to everything and shuttle was prompt and accessible

the breakfast was always fresh and delicious! the staff was very accommodating.

breakfast is good

the location could of been much better. also, the pool was not open.

they was courteous and friendly and the pool area was clean the fitness area was nice and the breakfast was

no continental breakfast but understood due to covid

the pool area was nice and the location was only a few minutes from the airport. .

swimming pool was full of water and looked to be ready for use but was closed

i selected this hotel because of the outdoor pool, free parking, price and location

have a bar and starbucks.

an indoor swimming pool would be ideal as well and for the cost at least breakfast should be included