it was perfect for our needs. great location, very nice pool and attentive staff

the breakfast was very good, the pool was nice

breakfast was included and it was ok for the money

the breakfast was really good, the staff was really helpful and the hotel is located next to the irtra

the breakfast was very good, the pool was nice

swimming pool is a plus and my kids enjoyed it at the end of the day

food was great at restaurant and the pool was very clean, well maintained

the pool was nice and the food we had at the restaurant was delicious

the room was of a nice size, the ac worked well

not good wifi . water pressure was low.

d it is needed in retalhuleu) and the wifi was fine

internet was not good and access to wifi was spotty at best

pool was excellent

hotel room was noisy on the first night and the parking area was too small, but they have an extra garage across the street

parking is not a formal one, it should be improved to give a better aspect of the place

clean, quiet, friendly staff. parking available.

the bed was comfortable and the wifi worked fine

i'm not actually sure if the kitchen is commonly used by the guests; i asked if i could store a few items in the fridge and use

cleaning service, no staff at all, low water pressure, no complimentary water, no safe, no parking in the hotel, parking was a block away and anybody could get into it

parking was in a separate, secure parking lot around a corner from the hotel

is a modern hotel , with a rooftop swimming pool, a gym

gym and sauna were all closed during our stay

liked the location, staff, breakfast buffet, tea in the lobby, and pool

breakfast was so delicious! the hotel is beautiful and close to amenities.

was our best breakfast in guatemala

it had great wifi a desk in the room for me to work and it was quiet

good breakfast it's not a calm neighborhood but very close to a big shopping mall, restaurants and not

we used the secure free parking facilities

breakfast was just an average guatemalan meal. the parking was spacious and safe.

the breakfast awesome

wifi was good

small bag of laundry done for 10q

daily housekeeping plus onsite laundry for a reasonable fee

the kitchen was good although they didn’t tell us that they offer breakfast and also simple lunch box

breakfast area was pretty

they even offered to do our laundry during holy week when laundromat could not be found

there turned out to be no breakfast provided.

no breakfast

nice, comfortable rooms. wifi worked well

the only issue is quite bad wifi

good location close to centre 10 mins walk to large supermarket good wifi

big room, comfortable bed, clean, good signal wifi, cheap price, location

sometimes the wifi connection was not so great, but next day was everything alright

all good but breakfast in the room was nice

- the staff is really helpful - the free parking

there is even a window to let the lights in - the breakfast is very basic

clean, staff very helpful, parking available, good traditional breakfast.

ggs or pancakes) -the toilet bowl is moldy, see picture

is very friendly and helpful, the hotel has great location and a lot of parking

at breakfast the restaurant informed us they had not been shopping and had only eggs

there is no breakfast provided and/or available in the morning

the first one should be earlier so you have time to have breakfast and digest it a bit before the 2nd yoga

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

breakfast is provided at a low cost and is delicious

breakfast buffet is lovely but choices could be bigger. wifi is not the best.

wifi was excellent even up in the room

wifi was really slow and unreliable

great wifi

has the best wifi on the lake

i really enjoyed the free breakfast and the available drinking water

staff was incredibly, lake access was great, the free breakfast lovely.

i had a great breakfast every morning

and her staff are amazing, super delicious breakfast and restaurant on site and the most amazing lakeside location

great for solo travelers - the lakeside bar is fun but relaxed, live music and good food, staff from all over the world

views of the lake from the restaurant and small pool and also from our room

the pool on the other hand needs more cleaning and care, we didn’t use it because of it

pool was tiny

the pool area was clean and restaurant had good options

the ‘pool’ is alot smaller than it looks in photos