the hotel staff helpfulness, the cleanliness of the property, the location to the capitol and the breakfast

excellent breakfast

front desk staff was very friendly, and the breakfast was exceptional

stuff and they complied and i like to chat and be able to have nice conversations with them at breakfast and to say thank you for all you

the breakfast

room size was lovely, in addition to their being good wifi and the space was perfect for the number of people we had

is no free wifi, contrary to the indication that there is free wifi

went there to pass the bar exam and we didn t have wifi in the room

couldn't get the wifi

wifi very frustrating

the wifi stretched to the lawn of the capitol

we were not told of restaurant hours, where the fitness center was located, or how to access the wifi

no free wifi.

free shuttle bus to anywhere in the city and free collection from anywhere

wonderfully helpful, enthusiastic staff, from the shuttle driver to the reception desk to housekeeping

had a ressie at the bar and our spot was ready when we walked in

laundry room available

did not like how we were charged $30 for self parking- when others in our gymnastics group were only charged $20- on top of brown water completely unable to use for bathing

albany downtown is also not the best place, but we needed to stop and sleep with kids

the breakfast had good choices for both adults and kids

i asked breakfast cold me ask go to places for warm

very cozy and awesome breakfast.

gym had good equipment

very clean, great security, large rooms, free breakfast, plenty of towels.

the gym was surprisingly good

breakfast was good, maybe would have liked a little more options for both food and beverages.

convenient and clean laundry area. extremely friendly staff!

and i booked a month in advance they did give me two rooms same price but wat if i brought kids i didn't get a notification or anything

the gym was very clean

staff. t hey tried to sell me a one time use laundry detergent for $30.

there is a family style dining table in the kitchen as well as outdoor patio seating and front room seating

self serve breakfast was delicious

great snack and beverage selection in the kitchen area..

everything! beautiful historic building! awesome studio with kitchen. friendly staff!!

the kitchen and dining spaces are very homey and comfortable

a hot tub would be a nice addition to the pool room.

the hotel bar was not open due to staffing shortages.

hotel is very clean. had drinks and food at their bar which was nice.

i didn't try either the restaurant or the pool but both were open late

also, there was a very loud performer in thd bar whose music could be heard inside my room

great location. comfortable mattress. clean room. well stocked kitchen. i would stay here again.

was really easy to check-in, the bed was very comfy, there was food in the kitchen, the living room is full of light and it's right by washington park so i was able to go

nice, clean, owner's accomodating for late arrival, self serve kitchen very well stocked, bed very comfortable

there is a help-yourself kitchen that has some good basic breakfast items

love the open kitchen 24/7

i came to albany for the bar exam, which was very stressful, but the staff was incredibly kind and the rooms were very

the hotel is beautifully designed/restored, with the lounge/bar area and communal areas being lovely places to hangout and relax

think it wasn't clear that there was a communal kitchen or what the exact set up was

tub of dirty dishes in the self-serve kitchen even though we were the only guests at that time

the facility itself is huge inside with a great bar and very knowledgeable bartender

pool was out of service and not open

pool was cold but that's a very minor thing

breakfast was great as well as location. breakfast area was clean and well stocked

pool was not working, a main reason we chose this one

the pool was nothing fancy and, slightly small

indoor pool, jacuzzi & breakfast

need full size towels in the pool area instead of face towels

pool and hot tub, continental breakfast, close to albany med

no hot breakfast and restaurant closed on weekends

very clean, great breakfast, great room

rooms are huge- lounge area with a couch and tv, full kitchen, and a separate bedroom and bathroom

very clean room, pool and gym areas

great location and great breakfast selections

it was under construction and i had read that they were working on the pool and the exercise area, but i had no idea that the whole lobby and hallways were just totally

breakfast was good except no coffee.

asked front desk person, upon arrival if the pool was open

we came for breakfast around 7:00 the dark roast coffee was empty

pool, gym breakfast, public areas

great breakfast

breakfast offering was very good

staff was pleasant and kind; gym pretty good; the spinach-egg crustless quiche

we were pleased with the location. the staff, breakfast, and room comfort.

breakfast went fast but hotel was very busy

breakfast was excellent and good variety

to room i booked said king with 2 sofas, only a king was there, and no 2 sofas so no place for kids to sleep had to get a roll away bed that you could feel the bar on it so took matress off it

like that the pool area was very clean

the pool is small but clean and heated which was nice

pool and gym area looked clean however, i did not use it

) + easy free parking + bible in the room + quality toiletries + cozy lights + indoor swimming pool + fitness room (even though we didn't use

breakfast (for continental) was very fresh and tasty, didn’t try the coffee though, i opted for

that i was able to wash and dry a load of laundry for 1

filthy, everything was broken, no change for laundry

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our room; laundry room also had a squeaky door - kept us from sleeping -

laundry machine and vending machine definitely adds to it

the washers in the laundry room didn’t work.

cable and wifi and pool

spotty wifi service

wifi did not work

respect by the rude way i was answered from the receptionnist of the hostel tv problems wifi keep dc breakfast should be called a snack

room needs some fixing. wifi worked only near the door.

it had a spot to park with a trailer

breakfast was fine, waffles, cereal, juice, coffee

pillows, bed moved, bathroom door barely closed, fitness facility was poor

really convenient location, perfect breakfast to start the day and i really enjoyed using their fitness room

free continental breakfast, microwave, fridge and coffee station are convenient

pool and fitness center

loved the bisto bar in the lobby and the welcoming staff

booked this hotel because it had a bar and restaurant but they weren’t open so i would have stayed somewhere else

the pool was amazing!! and the room space was out of this world

gym was very nice. hot tub was nice

the breakfast is okay, the coffee isn’t strong enough and no plant based creamer

clean pool, great breakfast

breakfast was good, nothing to complain about at all

we asked for a new beddings to make sure we are using a new one since our kids have a very sensitive skin

the free breakfast was a welcome bonus

easy check in, clean rooms, great breakfast, and a nice pool/gym

checking on me after i checked in, attention to detail fit breakfast , friendliness

nice pool & gym as well

cookies in the lobby were a hit with the kids and they were “best cookies they have ever had”

the breakfast was good

the cold pool.

kids still got wet, little cold, but it’s winter time… breakfast- eggs were burning in warmup

went with the kids to use the pool from one day to another and pool was not working at the

the pool was closed.

not be available and that was one of the main things we were looking forward to doing with our kids

indoor pool a big hit

and helpful staff - good location - small but adequate gym - nice pool

hotel, incredibly friendly and helpful staff given the complexity of my booking, good gym, good room size

breakfast comfortable bed spacious room nice studio with half kitchen good lighting

the room was fantastic and functional. the saline pool was very nice too.

breakfast was great

overall, the kids enjoyed

only thing i can think of was that the pool closed early

close to airport and provided a shuttle to airport

breakfast was good, and the area was so clean

the spa tub

spa tub nozzles kept falling out

specifically rented room for spa tub which was non- functional

laundry on premises

they have a small gym as well

room was disgusting hallways stunk of cigarette smoke. couldn’t access the laundry room

they have a laundry room and a workout room

laundry room out of order.

good customer services and prompt shuttle assistance

shuttle service

the pool and gym that's it

the kids noticed this (and the police presence) and were not impressed

on-site bar is still closed.

clean room, spacious. coffee, tea, water in lobby. free breakfast.

laundry room on-floor was an unexpected amenity

fitness center no longer has a treadmill and the workout equipment is limited compared to a stay

the free shuttle took you there, wherever you needed to go within the 3 miles

bike in the fitness center did not work

great value for the price indoor pool and breakfast

staff was great, room clean and good breakfast.

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

disappointed the pool was closed

i loved the pool and the minimalist gym

spatious rooms with kitchen.

fresh fruit like pineapple and grapes could enhance the breakfast.

room was way nicer than expected and the breakfast was great

new and modern feel well designed living space with mini kitchen that was well stocked with essential tools and such comfortable bed delicious breakfast

is so perfect the kitchen the living room the bedroom and the shower

one of my kids slept in his car the first night because the mattress was severely stained, no discount

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing outside the front of the hotel when we first arrived

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with your booking, offerall it's

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their hands down - and was not very 'pleasant' looking in there

no channels for the kids

roon was clean bathroom modern and clean no noise functional gym ample parking minimalistic

convenient shuttle. pleasant staff

my kids were extremely upset the pool was closed

very clean facilities, including pool and fitness center. lounge and bar space were nice.

wife and i liked the shuttle services

tub plug to take a bath or bathe kids, the big square hole above the shower and how small the bathroom is

the property had many activities to offer including a indoor pool, pool table to keep the kiddos busy

i like the gym area it has more than two exercise machines

went to get our kids out of the house

the property is also clean, well maintained and the simple yet filling breakfast was awesome

clean spacious room with kitchen makes an extended stay enjoyable

of the breakfast staff wasnt friendly and was clearing off our table and throwing out our food as we were

breakfast hands down

to airport was great and they had 24 hour shuttle to take us

even tho we didn’t use the kitchen that’s always a plus just in case we wanted to cook

the pool chemicals were very strong but it was also very busy

kids loved the gym and pool table, they have an outdoor basketball court (ball provided) but we didn't have time

room change to a suite better suited for two adults and tw0 kids under age 5

clean / friendly staff / close to mall / great breakfast!

we didn't use the pool or gym because of a time crunch but they looked great

was disappointed that there was no breakfast for my stay

gym

room was clean with a comfortable bed, spacious lounge area and bathroom, and well appointed kitchen

kitchen in room

nice, clean room with functioning kitchen. comfy bed. breakfast was adequate

wifi is the worst of any hotel that ive stayed at across the country and across the globe

we could not get the wifi to work

also, the wifi was inconsistent and kept dropping me

was great besides the bad connection with the wifi ,no microwave or refrigerator in a basic double room

negative was that i could not get anyone to answer in restaurant or for room service around 7 pm at night

good location. friendly staff. clean room and fitness center. bar and restaurant on location.

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

ability to get breakfast at either the coffee bar in the hotel or the restaurant was a plus

great location. top line registration staff. very good small bar and café.

most of the equipment in the gym is broken and the tv didn't work properly

was a nice grill and bar sharing the same parking lot as the hotel

hotel shares a parking lot with a busy bar that is open until 4 am

the spa tub was great - although i had to clean it.

very kind staff, spa tub was absolutely amazing. also wonderful diner near area.

oh , laundry facility on site next to the ice machine

spa tub was perfect for two and the king bed was comfortable

the spa tub is falling apart and the bed is very very outdated and uncomfortable

modern rooms and a good breakfast

i was the gym was better.

knowledgeable front desk staff about meps. clean and decent breakfast

didn’t like paper plates and plastic knifes for breakfast

variety of breakfast food

it has early breakfast. nice for my husband to leave for work.

we loved everything including the breakfast

breakfast super lite wish there was fresh fruit

said it had a breakfast and all it was was a granola bar and i had to get some orange juice out of machine and it was brown was a waste of

the breakfast could have been a bit better or had more variety.

quiet, great breakfast..in area a few more days..likely to sray

laundry on site

rooms clean food delicious pool gerest

bathroom was not 100% clean, bathtub drain did not function (making it a challenge to bathe the kids) and the bathtub needs to be re-caulked

settle the matter and could not fall asleep cause people kept walking pass my room all night with kids crying and

the breakfast was decent-bagels, fruit, cereal, juice, milk, coffee

price good wifi good breakfast good room good everything good

the price and continental breakfast

the hotel was clean and comfortable. the continental breakfast was

pet friendly with reasonable pet fee

wifi worked good , room was good

sheets were not clean, the wifi was slow, not much phone service

ayed on first floor)

free wifi and cable tv is a plus

superb wifi -

piles of dirty laundry in front of the bedrooms doors, in the halways

the staff was very friendly and there were great facilities on site (gym, etc

i was happy with the treadmill (one of several) in the large gym room

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

clean, friendly staff, and the gym was clean. close to my work conference.

good breakfast choices, including scrambled eggs and sausages

the room very clean, they had a nice breakfast including good coffee

was friendly and helpful at check in: breakfast was good; room was clean; pool and gym were on

my husband loved the gym amenities

breakfast was nice

the kid who drove me downtown on the shuttle was apologizing for the loser hitting on me at the bar, because the guy made me uncomfortable

the pool was good.

although there is a gym it's a bit tiny. that's the only criticism. otherwise a great stay.

the resturant, pool, gym all right there

have like pool/gym to be open, but with covid, actually ok it was appropriately closed

very clean, nice breakfast, friendly staff!

very clean - comfy bed - nice mini breakfast (even decaf

breakfast very good

breakfast service room was well stocked and waffle maker/fixings and hard boiled eggs and coffee

not much of a breakfast

i liked the option of the kitchenette

“kitchen” had no plates, silverware, cooking tools, no pots or pans

there was also a full kitchen

value for money, friendly and accommodating staffs, complimentary breakfast ud83dude0a

clean great breakfast friendly, helpful staff

breakfast could be better

a pool would have been great. a bigger breakfast selection would have been better.

breakfast is somewhat disappointing, just very close to nothing

i couldn’t because they said there was a noise complaint my kids weren’t being loud we were actually pretty quiet

no breakfast due to stupid coronavirus bullshit but like that everywhere unfortunately

the staff were excellent even at midnight when i checked in. breakfast was great.

we loved our stay, everything was perfect...the room, the staff and the breakfast also!

the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

heated pool was cold

appreciated the excellent shuttle service to the airport

breakfast was great too

liked the fact we could park our car and take the shuttle to the airport.

everyone - the shuttle drivers, the wait staff in the restaurant, the concierge - we came in contact with was

we were able to use the shuttle as well

fitness center allowed one person or two at a time and followed cdc guidelines

breakfast was delicious, even though we only attended one breakfast out of our two mornings, we

hostest is great property is beautiful and very clean breakfast is amazing

the breakfast was also excellent

accommodating great breakfast

breakfast cooked to order

the wifi was slow

is always problem with the wifi i would the hotel

good: breakfast, staff, wifi, parking

wifi was weak and

wifi network spotty. have to join different networks depending on location.

bed was comfortable. they had wifi

location and wifi.

proximity to airport. clean, welcoming, comfortable room , free wifi

bed was clean and comfortable, wifi was decently fast, pretty much everything you need if the goal is to just store your

from airport, shuttle at 4 am was prompt and friendly, comfortable room, super friendly and helpful staff

nice quiet hotel with wifi, fridge , microwave , outdoor pool, and a warm breakfast.

there was no information in the room

forgot to tell me breakfast was until 9:30am, or the wifi password, things they usually tell me during check-in

large double beds, a/cond, large bathroom & storage, nice decor, free car parking, free great wifi & breakfast, very clean, great communication and the best value

breakfast, pillows, wifi, hot water

clean room. nice staff. great free breakfast. free wi-fi. nice pool and gym.

our room was super clean and breakfast was excellent

big room, comfortable bed, good breakfast, modern. you won't go wrong staying at this hotel.

the coffee was just lukewarm at breakfast.

breakfast was the great assortment very fresh and clean and neat

excellent restaurant and bar within building

dog fee no gym

breakfast good. much variety.

breakfast was very good

and the continental breakfast was great

breakfast had cream cheese but only bread slices

didn't have time to use work out room or pool but breakfast was

friendly staff, the breakfast buffet was good, and the location was right where i needed it to be

i also enjoyed the pool

the room was super clean. full breakfast in morning. so affordable.

buffet warm breakfast was very good - many choices to select from

super upset with the spa tub

wish breakfast included a bit more, like yogurt and raw fruits.

very spacious

pool

disappointed in no on site exercise room, spa, or pool

i didn’t mind at all, but my kids said the pool was a little too cool.. not my opinion though

although we did not need it, it had a full kitchen which would well serve anyone there on an extended stay who wanted to do their own cooking

noticed that the crumbs on the counter were there for 2 days which meant no one wiped down the kitchen counter

the kitchen in room didn’t have any silverware to use

our room was a suite with a full kitchen

have pool, spa, fitness, laundry

clean, safe location near everything. enjoyed the pool and restaurant.

bed was hard the spa tub i thought would be bigger.

spa tub location cleanliness very nice staff

pool is very nice

most people that stay @ the hotel are gone most of the day & when they return, the pool & courtyard are closed

steve the bar tender and our waiter (forgot name) were incredibly sweet and helpful

the shower, and the pool, the style of the shower was excellent ud83dudc4d

breakfast, bed & staff

it wasn't included, didn't want to spend that much on breakfast.

the wifi was down our entire trip. my husband had to

a bogus) resort/facility/parking/wifi fees or surcharges to be found at park manor

easy fast friendly check-in with no surprise

jacuzzi tub didn t work, the power strip on the desk didn t work, wifi didn t work, there was no blow dryer in bathroom, sheets were rough and crappy, and the

toilet running constantly. wifi connection problem

the breakfast was excellent and a lot of variety

it's marvelous swimming pool, and a great staff. good breakfast too.

the pool was not heated

the hotel looks new and clean, included pretty good breakfast

love the pool

clean, great gym, safe well lit parking lot.

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

we were not warned that the gym was closed.

the gym was great and useful

very clean and modernized, good bar and restaurant

the breakfast was cool i liked making my own waffles.

laundry

there's a gym

breakfast was limited with warm food

breakfast could be better

staff at the front desk were helpful, pleasant and very competent also the breakfast choices and display was excellent and good food

the continental breakfast was by far the best i have ever seen.

the indoor pool was small but it was just enough to enjoy on a day with nothing planned

i didn't get a chance to use the pool, maybe next time

clean, front desk was friendly. breakfast was good

friendly and professional staff throughout the 3 night stay from check in to breakfast staff to housekeeping

breakfast could have been better. same food each day. the bread and yogurt were not good.

breakfast was hearty and very enjoyable

love the pool and hot tub.

excellent breakfast choices, very helpful staff

wondering if the casino parking and the hotel parking can be separated somehow to give some preference to the self

price was a little steep given where the hotel is and the fact that there's a casino (money making machine) attached

there are a little extra frills and added costs due to the casino in the hotel

the casino is over rated as well

breakfast was great with lots of choices

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

kids loved the pool

gym was big and had a lot you can need

they felt that it was ok for there kids to jump around the room like a jungle gym and bang on the metal frame around the lower part of

nice to receive 2 waters and a little bar as a hilton member

breakfast menu for kids not so great. for me was good

convenient location for casino. clean and friendly staff

breakfast menu for kids not so great. for me was good

i ended up moving to a hotel down the street that offered a water view and nice coffee bar and breakfast for less money

rooms were designed nicely. next to casino.

indoor pool was closed for maintenance

very comfortable and clean staff a lot of friendly breakfast and service very good parking easy and free wi-fi works

we liked the self-service laundry in the building

the room was spacious, comes with breakfast buffet included, the swimming pool was excellent, and the amenities were great overall

breakfast area was very clean and well stocked

stay at this hotel every time we come to visit our kids

two rooms, one for my mother-in-law; came into town for thanksgiving with my daughter and kids

love that they have free weights in fitness center

the kids loved the pool and hot tub and i loved the gym