pool, cinema, spa areas, reception and staff friendliness

the concert ended at 1:50am and kids entered the pool just before 8 am

spa is super but jacuzzi didn t work properly

pool, cinema, spa areas, reception and staff friendliness

the swimming pool is a little small and too overlooked by the rooms that are extremely close by

music in the pool was good and the welcome drink was tasty

pool very nice water in pool very good

great location. easy and secure parking. friendly staff.

the best wifi ud83dude0d

location. staff. hot water. stable wifi.

free parking

the parking seems very secure

parking it's next door

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

poor lighting in room, tv didnt work, pillows were mediocre as was the bed, wifi was like 7 for speed

strong wifi which is importante if your here for work

good wifi

location, security cameras in hallways and thruout the property, free parking next door, friendly staff

location in the city centre, on site parking which was secure

the free continental breakfast i paid for was the worst breakfast anyone could have

the continental breakfast was only coffe,two pieces of toast and 4 slices of fresh

the breakfast was meager, just toast and some fruit

staff, and continental breakfast was as expected

i enjoyed the continental breakfast and also the full breakfast menu

excellent wifi, plenty of hot water, a great stay

no wifi. never worked.

wifi was very good.

terrible wifi lukewarm water

wifi sucks imposible to work from there. also it is very noisy during the night.

good wifi

the front staff provided a hair dryer and the wifi code when asked.

check in was easy and the hotel had parking space

clean and comfortable, a/c and wifi working great

was in one of the farthest rooms away from the stairwell and couldn't pick up any wifi in my room

the room had a big comfy bed and great wifi

there is no wifi

was really hot, wifi went out a lot and beds were hard but i loved the location and the staff

wifi was strong even in the room

had a kitchen with a fridge etc

i love the location and staff! free parking including and my little dog with me.

breakfast is very good and good variety of foods. personnel is attentive.

average breakfast - but i am british

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

hotel was very clean, friendly staff and great breakfast that was included.

the breakfast was simple. the eggs came after the fruit and toast so we weren't expecting them!

made to order breakfast

breakfast was amazing and fresh

we loved the included continental breakfast.

the included continental breakfast was good

wifi is not working at all

parking space, wifi, and continental breakfast was very convenient for us , also it is very close to the cathedral

wifi very slow staff not overly friendly - did not feel very welcome hotel on main street crossing

and always there's an issue, never hot water came out in the morning, and the last time no wifi signal detected, i ask twice the front desk and they told me that they're gonna fix it, but

wifi was almost non-existent in our room during some parts of the day

wifi at all

en i did asked about it 3 times, no answer of the staff)

nice people, nice wifi and the rooms are very clean.

wifi stopped working in the evening and did not work the rest of the stay

awesome cotton sheets, great patio on the rood, very close to either centro or zona piel, the wifi is awesome, very nicedesk to work on, or to use as luggage area if you don t need to use a

it doesnt iclude breakfast

they offer a nice breakfast in the morning

nice clean rooms and wonderful customer service and full breakfast that is included in the price

breakfast was good, staff super nice and helpful.

late check out

the pool was dirty

the pool was under maintenance, the restaurant had limited service.

the pool look nice but i didn’t used it

parking its a little confused and dangerous, and pool water is very cold

breakfast was also fantastic

i was not informed that the pool was closed for maintenance the first day of my stay

food and drinks at the pool were possible

they have a very nice bar with terrace and beautiful gardens

no hot tub near the pool or anywhere

construction on premises, smell bad and pool was dirty slow service at the restaurant.

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

dirty pool

was able to get a nice little workout in the gym

when we arrived we were looking forward to using the pool, but when we saw it it was very dirty and it didn’t look like the water was being circulated

the best stay in leon for years, awesome staff , great location, great food, always clean and the bar has the best screen around for

ry practical) location: nearby bus stations to go to downtwn, near a big mall facilities: pool,

very clean, great service from staff, delicious breakfast buffet

com with kids booking

didn’t take breakfast

that made it very convenient to have breakfasts

location, breakfast and gym

was great, close to stores and everything, food was decent, rooftop and gym nice if your using it

restaurant , room service and pool on the

location, cleanliness, breakfast

good wifi

room, clean, gym, breakfast

great hotel with all the amenities you need when traveling gym, pool, restaurant, breakfast included

pool & gym facility was nice

the gym and the breakfast were good.

clean, best wifi i ve ever found at a hotel

wifi speed was alright, could be improved, but not too bad

water in the pool was not heated.

the suites are really comfortable and the kitchen is a plus

it has a small kitchen, 2 sinks, little pool.

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out of service, we had to tell the housekeeping lady to clean our room everyday because at

the pool was disgusting! super dirty.

room was clean, perfect location, the gym is equipped with lots of machines

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

i didn't eat breakfast

the breakfast was really good also

the breakfast is decent enough with basics, but nothing fancy by any means

great location and good breakfast

they gave breakfast during the morning

it was a big room, with kitchen and refrigerator. i can not believe it the wifi was good.

when you go from parking to the lobby take care when you step at the staircase

location, facilities, check in/out and free parking.

location, value for money; underground parking; comfortable beds and spacious room

food, location, staff, parking and size.

of the poliforum, facilities in top conditions, helpful and service-oriented personnel, free parking for guests and very good breakfast

room service had really good options and the buffet it is great.

great that the parking is underground

room service was ok but food not amazing!

style, room service, location.

a server by the name of jorge ramirez his service went beyound of whats expected the swimming pool the facilities overall everything was excellent will defenately stay here

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

also pretty decent buffet for adults and kids eat for free

room service was good and well served

also pretty decent buffet for adults and kids eat for free

the location, the pool and the restaurants

pool, comfy beds, great water pressure

the restaurant is delicious to dine and the breakfast is also great

nice place, good location and really good breakfast!

breakfast is really bad

there was parking included in the accommodations we paid for along with breakfast

pool, style

the signal on the t.v was poor quality. and the wifi was extremely weak.

this time the internet wifi is not working fix this problem please. but everything is good.

price was great the staff were kind and helpful but had problems with the room telephone and the wifi and the safe box not

the wifi doesn t work

the bathtub was small but comfortable, it had ac, wifi , and a lot of pillows

the gym was not well ventilated.

gym needs more equipment. ice machine needs to be in a floor available for everyone.

the clenest of the hotel-room- gym, the staff attention and amability

really good, but no towels on the site, we have to ask for the towels to the staff, and the big parking

variety of delicious mexican breakfast choices

the room service was excellent in they attentiveness

very new and clean hotel, good breakfast.

4th floor dining was very nice with breakfast buffet at a good prices

the parking arrangements

great value for the price. quiet , comfortable , parking , safe area.

handle they could call ask come by lobby or put a note in our door but not lock us out our rooms breakfast was same thing every morning i understand is continental breakfast but switched up some

all employees are nice. room is clean. parking is free. breakfast is good.

breakfast, location and room

was clean had plenty of seating for everyone at the breakfast

the breakfast was good, fresh milk, scrambled eggs, chilaquiles, beans, chicken and pork

fair variety for breakfast options

central location, fair price, included continental breakfast.

i also enjoyed the delicious breakfast they provided

breakfast with plastic dishes

breakfast. poor options y not very sustancial.

breakfast not so good

late entry to my room and no complimentary breakfast

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

hospitality, in a great location and secure parking

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

i would have like a better breakfast, not just cereal, fruit and bread.

breakfast was very good !!

breakfast was great. the location was perfect. facilities were very clean

breakfast was poor, plate of fruit and 1 small piece of sweet bread each - we left hungry

the pool

breakfast is also good

budget hotel - zero facilities, no restaurant, no breakfast nothing and not close to anything else

wifi was fast, air conditioning good if you need it

customer service is excellent and breakfast even better

there s a parking lot for my car

fabulous breakfast both days!!

hotel restaurant buffet included in price,also car parking.

slow service as there is only one cook i think) and in the evening, it becomes a lovely patio bar with excellent cocktails and tapas