breakfast was fantastic, king size bed was a welcome treat

very clean, mattresses comfortable, staff is so friendly, and the breakfast was amazing

didn't have breakfast at property.

the breakfast could use a lil more to offer. pool did not open even after the rain had passed.

great free breakfast

the wifi went out and i called the front desk 14 times and no one would answer me.

wifi was awful.

we kept having to reconnect to the wifi

clean room & wifi

the last thing that i didn't like was the fact that the wifi kept dropping every 20-30 mins

came with our three kids for a family wedding and our entire stay was great plenty of breakfast options and the staff

gym was small but better than nothing

kids enjoyed the pool and hot tub

the eggs were not great but everything else at the breakfast bar was good. the bed was great

the pool area was clean and well maintained

super convenient in and out great breakfast

breakfast for travellers leaving before 6 am

continental breakfast was good for what we were looking for

clean and comfortable room. good breakfast.

great breakfast for the price, most others in this price range offer limited continental

we had 4 pillows for 2 adults and 3 kids asked for more and told no we had 2 towels 2 wash cloths and 2 hand towels and also told no to

no additional pet fee

pool tiles falling off and the pool needed to be cleaned

breakfast included sausage and eggs

the outdoor pool was inviting and well chlorinated

excellent breakfast.

breakfast selection was small but i wasn't that hungry

wifi a little slow breakfast was good

didn’t stay for breakfast

the room was clean. breakfast was good. the staff was freindly.

no fruit at breakfast

in room heater was loud, eggs were cold @ breakfast

room was excellent breakfast was amazing. enjoyed everything

the breakfast was simple but delicious and the front desk staff was great, kind and very responsive at

the pool wasn't open

pool and pool area was very well kept

customer service, offered my kids snacks and water they loved that

breakfast was great!!! cheese omelets! the best muffins i’ve ever had!

the room was clean, the breakfast was great!

friendly staff, good dining recommendation. excellent breakfast. comfortable room with shower.

i haven't eaten breakfast yet but i'm sure i won't be disappointed

clean. fun atmosphere. gym

breakfast was awesome

late checkout is a huge bonus as well as laundry facilities, snack station, gym etc

location , water and coffee is offer 24/7 breakfast good and hot too , clean rooms, cheque in and out so ease, thanks

room was great, beds comfy, everything worked great aside from the wifi.

had a pool and wifi

wifi kept cutting out.

price. free parking. free wifi.

unable to connect to the wifi.

breakfast was until 9.00 am, it could have been until 9.30 or 10.00 am.

breakfast was good

there was no breakfast as advertised

breakfast was great with a variety of options.

no breakfast covid

the 24hr gym

when i asked for more towels, i was given small, swimming pool towels because there were no more bath towels

the staff, especially the ladies who work on the breakfast area are wonderful

everything. it was clean. the room was spacious and comfortable. enjoyed the very clean pool.

breakfast was disappointing based on previous hotel stays.

staff and laundry machines!

there was free breakfast, laundry facilities on site, and an outdoor pool available

the lady at the front desk was very. nice. also gave us a late check out

there is laundry facilities available for guest, the breakfast that is included with your stay is above

did not like how the laundry facilities were located outside and there was only one washer and one dryer with no

good breakfast nice area for dogs good beds

that the rooms were clean and had a laundry to wash and dry our clothes

it was hard to get extra kleenex and dirty laundry bagsud83eudd74

breakfast could have been a little better.....too many bread items (carbs)

woman at the front desk was delightful, the room was spotless and the swimming pool was very clean

cut above the standard continental breakfast at most hotels

hot tub and pool was very nice

loved the pool. the room was very clean and beds were super comfortable.

linens nice, staff very nice, pool and jacuzzi nice, breakfast good enough

also online and when calling was told there is spa tubs but they said they removed them 2 years ago in a remodel

bed was very comfortable, wifi was fast.

wifi was a bit slow

wifi wasn t working

open bar ud83cudf78, restaurant, gym, pool, clean room and friendly staff.

big room and pretty hotel. great room service.

, and ryan , chance and austin at the bar

nice bar area

like that the pet fee is not insanely high like other hotels i believe the fee is $35 i had called other hotel

bubble water in the gym was broken, but would have been a nice thing to have

bar and restaurant was way understaffed and ran out of food

great room, love the gym, bar is great, and all the details of this hotel is wonderful

loved that it had garage parking, the employees were welcoming and friendly, the bar area/restaurant area in the lobby was great, the hotel decor is really pretty and gives a

bar &food delicious

accommodating- great snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

for a couple not a big deal, but with kids, a little more privacy in the restroom would be good

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

loved the coffee bar and snacks

they got us checked in quickly, helped us with the pet fee, and informed us on parking and breakfast options

have liked to be able to take my kids up to the rooftop at night for the view & to take pictures

breakfast included and two free drinks during happy hour at the roof top bar

alot of kids hanging out in front of the hotel late on the motor scooter

at night checking people in very grumpy and the young kids doing the valet there were two that were terrible people were frustrated with them, young guy

there were 20+ kids in the pool, which was very small and also only 3ft deep

gym was well equipped and staff was friendly

restaurant and bar wasn't open.

nice gym. large room with comfortable bed. pretty good breakfast.

the free breakfast was excellent

breakfast - hard bacon, pancakes

very nice lobby and breakfast area

the hotel breakfast area is open and

i had a special request to get a frying pan for the kitchen as the only provided pans were pots

breakfast was good

kitchen was

laundry is expensive and dryer needs to be cleaned

nice room served the purpose well. pool was nice and kids loved it.

but the room and hotel was clean, pool was stocked with towels, and we had everything we needed

need to place laundry bags back in the rooms

if they have some swimming rings for kids will be better, thanks!

about this issue that happen around 7:45 am they say nothing about it, my wife went to the gym area am she was trying to use the equipment had a bad experience due to the bicycle wasn’t

no laundry bag

location. reasonable pet fee ($25). clean. updated.

we got to swim in an outdoor pool, ate a hot breakfast and the room was great

breakfast was hot, fresh, and had a good variety

the gym was well lit, all the machines worked and enough dumbbells and a universal

loved their well-equipped gym

little disappointed that the pool was closed due to some issues, but they did provide an alternative which was nice

great location, staff was amazing, hotel was clean, breakfast good

did not eat the complimentary breakfast - however the staff was superb and due to the postpone of the shine down concert offered

clean, indoor pool, automatic window shades, breakfast

the pool was nice, the staff was incredible. the place was very clean.

the hours of operation for the gym - needs to open early - 6:00 am for us early workout people the pool was inviting but closed

wish breakfast was free or at least some items at breakfast were free

breakfast was an issue

great restaurant and bar area too

breakfast was great good & hot. staff was very friendly. we will stay again.

kids loved the pool

the carpet was soaking wet ny the window and air conditioner. and the pool was freezing.

friendly staff, great starbuck's coffee bar and cafe

pool and no complimentary breakfast.

pool was a little cold and when we booked our room we requested a check in time of 3:00-4:00am we

friendly staff, wonderful indoor pool and exercise area, and great breakfast.

door keys would not open the pool

our room smelt like cigarette smoke masked in perfume. pool was tiny.

then she let us have a early check in

check in and out was easy and breakfast had a good selection

breakfast was great.

clean. professional and welcoming front desk staff. great breakfast staff

the pool was closed.

no quarters for laundry

kids slept well

the kitchen and fridge

grab and go breakfast :-)

place to stay if you're going to be there for a few days due to having the kitchenette which is very convenient and most of the places they offer pots and pans and etc

kitchenette sink faucet installed backwards

cookware on request and kitchen. light continental breakfast. on site laundromat.

gym had a water bottle filler

the pool was a nice temperature.

pool was very clean and the room was nice and bed was comfortable

kids loved pool after all day in car

the pool water was very clean.

breakfast was not good.

the hot tub was cemented up and the gym was not accessible either

pool was a little small and cold.

also, indoor pool, small gym and convenient parking

hughes really worked to process our early check in because we had to get to wedding rehearsal

breakfast not served.

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room were all unavailable

great location, nice pool and good value.

very clean, very nice gym, breakfast was fresh and staff attentive

clean, easy parking, good breakfast, friendly staff. always happy with hampton!

pool was advertised as open but wasn't

staffs were friendly. parking space was ample. wifi was at good speed.

wifi was horrible. only stay connected for a minute or two.

the wifi was unusably slow

went down to ask if she could help me figure out why the wifi wouldn't allow me to get to the registration screen,

no continental breakfast option. wifi was terribly sluggish.

pool not working

small pool looked great but didn't

you for your service and it's not an inconvenience very nice guy at that time also i asked for a late check out he said light check out till 11:30 i said well is there anyway i could get the 12 he

i hated that the pool is closed. that was 1 of the main reasons i booked at that location

green swimming pool

the checkin was fine and wifi works, but on an unsecured network

we had trouble with wifi.

manager mike was nice. wifi was strong but not secured.

loved the water park my grand kids enjoyed it so much

and 2) would have been happy to stay in the entire time

is very clean structure with pool and gym free for users

five star rating for a two star hotel. clean, updated, quiet, with hot breakfast!

they had an indoor pool and gym we didn’t use-but looked great

increased pet fee. $88 is too high. was $40 last time we stayed here.

limited gym equipment

no breakfast

no laundry room, breakfast sucks

liked the cleanliness of the room and hotel in general. laundry room was in working order.

what eggs? there was no breakfast to speak of.

breakfast was coffee and very small honey buns and a few very small blueberry muffins

it was a very comfortable room and the staff was friendly breakfast was included along with wifi

hotel breakfast had the usual options, but everything was served hot and fresh

the breakfast left a lot to be desired and that's an understatement

checked in at 9pm, to then see him smiling while he was preparing breakfast the next morning at 6:30am, as i was leaving

i wasn t interested in breakfast but coffee

breakfast didn't have fruit option

like that you don't have to pay a pet fee.

breakfast was great

is a hot tub if you would like to use it and a guest laundry

hot breakfast was good

the fitness room

i wish the breakfast had other choices each day. but the same thing was great.

i booked this hotel, i looked everywhere i could to find out if there was a pet fee, & that information was not anywhere i could find it, but we were charged $40

clean, friendly staff, good breakfast, quiet, convenient all at a great price

fitness center was not adequate, only one machine

the pool and hot tub were closed. it would have been nice to know in advance!

pool and hot tub wasn’t working.

old noisy aircon, pool out of use

i was disappointed we couldn’t use the pool this time.

but the pool was nice

only thing i did not like is not much to choose for breakfast

the gym and the breakfast

was so great to have a breakfast option, but my kids weren't into the options that were available

pet fee was $75 non-refundable

that is had a min kitchen in the room

i wish you would at least pick up trash daily with a kitchen

outstanding staff, breakfast, kitchen in room, lobby area.

my kids pulled the sleeper sofa out and it had not been stripped of the sheets

open area down by the pool has a grill, chairs, a fire pit, and picnic tables

the lobby and pool area appeared clean

nice rooms, friendly staff. pool nice. good with gym. good parking. breakfast included.

they smelled like sweaty gym shoes, but they may have been previously shampooed or something

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

laundry facilities. 26 quarters!!!

the room was very clean and my kids really enjoyed the breakfast.

i love the laundry facility

the friendly staff and kitchenette

property is very clean and the rooms are very nice and the room has a full size refrigerator and kitchen and the front desk agent at night is very profesional and courteous,thank you for a very

refrigerator; dishwasher-not something i needed in particular, but handy for long term guests; laundry room on site;staff was friendly now the cons: they didn't clean our room the entire 3 night

the staff, having a usable kitchen, the elevator.

hotel, great room, great breakfast with actual plates and cups instead of only wasteful disposables

great breakfast

convenience, great kitchen and layout, nice bed

limited breakfast due to covid 19 virus.

the included breakfast was varied, great and in a comfortable dining room with a fireplace, very cozy

is good location////did not have use of bar kitchen for the 31st and 1st

seems as if the hotel may have undergone a recent renovation, the pool and shower were very nice

chose this hotel because they had an indoor pool (my grandkids were so excited to go swimming)

we were able to socially-distance outside with friends & watch the kids in the pool at the same time

swimming pool was really cold

the breakfast

i thought breakfast was excellent from the quality of the quiche to the old style bagels

breakfast buffet was not really a buffet, more like a deluxe continental

to my surprise the kitchen was well stocked with everything i needed to cook a decent meal; full size refrigerator,

breakfast-eggs and sausage were rubbery

on sight bar, good location, friendly staff, omelet bar for breakfast, complimentary snacks in the evening, comfortable bed, indoor pool and hot tub

there was a 2 rm sweet with a king bed, where we could close the door and be separated from the kids

we also liked the location of the hot tub set near but around the corner of the swimming pool to be somewhat secluded

we enjoyed the breakfasts, snacks and hh

the room. the bed was so comfortable! the breakfast is wonderful, too.

very clean, nice room and beds, free breakfast, great value.

had called the day previous, before booking the hotel, to make sure that the pool was open as we really wanted to swim

pool is meh

breakfast was a wide variety of all delicious items, both hot and cold, and very tasty

very clean and orderly, very nice staff. convenient location. great pool.

nice fitness room, as well as free self service laundry

laundry room dryers weren't available

kitchen area and room, weight room and laundry room

the laundry room is free and for a long stay that was a giant plus

rooms are roomy without extras, bed comfortable and love having the kitchen.

pool was small. didn't swim would have been to crowded

cleanliness & laundry room

room was clean and tidy, the laundry facilities were really handy and all the staff we came across were lovely

arrived very late after a 13 hour drive with two young kids

breakfast & the pool !!

pool was closed

1) good value, 2) complimentary breakfast, 3) pool

the pool was closed.very disappointing.

it was a convenient location, close to gas and food, and my kids loved the pool and huge bathtub

hot shower/ front desk staff plenty of ice and parking for a 16'

kids had a great time at the indoor pool

the inside pool was cool when you get there at dark time and you want a swim.

no pet fee

i slept better than i do at home, and my kids enjoyed themselves,which was very important to me

the indoor pool was

handle on whirlpool tub was broke, you don't get your deposit back even if your dogs don't make a mess and you

please add fruits as well in breakfast

staff was very nice, rooms were clean. not much breakfast but everything was great.

the breakfast the next morning was a bonus perk

my children enjoyed the pool the most during our stay! had fun and can't wait to come back .

it was nice and clean and the pool was gorgeous but unfortunately we weren't able to utilize it

indoor pool!

i like that it was near a lot of food places and the fact that it had a indoor pool

i wish the pool was outside

i were looking to stay an additional day in gatlinburg so we choose this facility because of the pool and the breakfast so we could just get up eat and go home that following day everything else

the breakfast was wonderful, the accommodations was great, and the staff was welcoming.

the amenities were quite adequate, including the breakfast, and the staff was fantastic!

breakfast was good

the staff was friendly breakfast was pretty good check in and check out very speedy---

friendliness the breakfast astmophere

cold a/c, fairly quiet, fluffy duvet, good wifi

no lighting outside in the parking lot

smell is not quite good. bedsheets are not so clean. back parking lot so nasty.

more parking/assigned parkinb

no parking, people even parked in the handicap ramp, the whole room felt damp

everything was fine. breakfast was good and had several choices. the room was clean.

pool and breakfast were open

super nice staff at breakfast and the food was good, well stocked and clean dining area

the late check out was wonderful

pool and breakfast were open

pool could use some lights.

at the front desk was friendly and went out of the way to explain where to find things like the pool and the gym room and one breakfast deserved

breakfast staff was excellent

nice size room, great breakfast and a brilliant gym and pool setup.

loved the pool and spa

breakfast was minimal. not what we expected. that was the only negative.

didn't eat breakfast.

comfortable bed. good room service.

full amenities in room + breakfast

there employees telling me i couldn't take the breakfast back to the room

descent breakfast

the breakfast was great and the staff were all very nice and welcoming

the kids loved the pool

everyone courteous, especially the wonderful lady in the breakfast room

a good night rest couse i had to get on the road the next morning i had to share by bed with my 2 kids and not being able to sleep and rest

fitness center, rooms and a couple of hallways were under construction

breakfast did not offer waffle maker

the bed was comfortable. the room was clean. breakfast had nice options and tasted good.

did not have breakfast due to we had to get on the road

it was clean and nice breakfast was great !!

nice bar area as well

a little goofy for ingress and egress, wish the pool was indoors, otherwise all good.

lots of little kids running around-in the bar area-which felt strange

our kids got to enjoy to the pool

pool is outside

has all amenities you might need and the breakfast is awesome

there was even a gym

good breakfast options

breakfast options could’ve been better. sausage patties were rubbery.

breakfast was really good

no hot breakfast except toast

location was perfect. did not take advantage of the breakfast

better count. breakfast.

a breakfast,coffee machine and air dryer in the rooms

not much of a breakfast, cereal, and muffin, coffee, orange juice

large rooms with kitchenette. great pool.

laying by the pool is the only thing i can think of

nice pool and price

the pool was not open but that was due to the pandemic.

the pool was not open and no hair dryer

clean rooms. close to restaurants and gas stations. good wifi.

no/poor wifi signal, couldn't work online

free wifi, that was fast

i wish the wifi were a little stronger and little faster, but that's everywhere i guess.

wifi was non-existent

clean rooms. variety options of food to chose from for breakfast.

great price,great staff, comfortable rooms, warm heated indoor pool and great location

pool was closed for repair.

breakfast was very good.....only thing missing was hot chocolate.

nice, warm pool.

location, cleanliness, and staff at breakfast time.

location no pets allowed pool staff clean interior/smell/lobby

breakfast

a stay a another hotel, the breakfast was terrible

pool & patio area was clean & well maintained

hot breakfast was a treat

they were remodeling and didnt have the breakfast

breakfast, but that was understandable because of covid-19 but at least they had coffee, apples,

and quick check in great continental breakfast also beds where comfortable very clean and had everything we

room was very clean, the breakfast was great and included waffles, it was a very quiet and friendly atmosphere

great location, clean, comfortable bed & pillows, nice staff, and good breakfast.

great staff! nice room - my granddaughter enjoyed her time in the pool.

fast friendly check in. clean maintained room. good breakfast.

clean room, comfy beds, extremely good hot breakfast, awesome shower, very friendly staff

pool could have been cleaner

fitness room was ok

pool was heated which was nice for the kids

breakfast could be refreshed a bit quicker but not a dealbreaker by any means.

staff was very friendly even taking the time to show my kids how the pancake machine works

fun stop with kids. pool was great!

breakfast buffet was hot, fresh and plentiful

new hotel,beautifully done. large breakfast area with the most selections i have ever seen!!

breakfast was good with several choices

the person running the breakfast room appeared to not prepare enough of most items for the full breakfast time period

clean, comfortable. excellent breakfast!

breakfast was served in the lobby and was very good

it was very family friendly and the breakfast buffet was great.

they don't tell you that you have to pay $20 a day pet fee up front

location of our room was prime, close to the ice/vending machines, parking, laundry, pool & front office

i wasn't aware the pet fee wasn't included

the breakfast was pretty extensive and better than i anticipated

breakfast was good, plenty of selections for all ages and tastes

pool indoor and open till later in evening! very nice staff, sky at front desk was helpful!

indoor pool

the pool said it was heated but it wasn't working

wonderful hotel. great breakfast. dinner there nights of the week too.

and the free laundry is a huge plus

there was a kitchenette included in the room

the staff to the surrounding area and how close you are to so many things, to the room and the kitchen area which i absolutely used lol

good free breakfast and coffee with hot and cold items, and even included a free hot dinner

small but very useful gym

amazing stay. very clean, very friendly. nice pool facilities.

the breakfast buffet had a lot of variety and was fresh and tasty ud83dude0b

indoor pool is a nice option for families

kids loved the pool. breakfast rocks!.

it sounds like the pool is heated to he open year around but it's not

breakfast was very good.

the fitness center was great, the staff were friendly and everything was very clean.

great location which was close to highway. nice lounge/breakfast area. loved the fitness room.

family enjoyed the pool

the breakfast an quiteness around the hotel

pool wasnt open, was planning to swim anyways

my kids were scared and my husband and i didn't sleep

we slept through breakfast hours, but it was still available after hours

it had a great pool!