facilties like wifi, towels etc

a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens

the breakfast was delicious and so fresh

the hotel is small and has a quite big spa area for that size (steam bath and sauna) (+) they even let us shower and use the spa way passed our check out time which facilitated things for travelling to galicia next (+) everything was nice, the staff, the spa facilities, the rooms, the restaurant, drinks, food , not to mention, super pet friendly (+)a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens (+) price/quality ratio of the food/wines/spa is also very good (+) finally, the spa is beautiful and super relaxing

breakfast was marvelous, the spa is great, we stayed at the superior bungalow, and it was fantastic

a beautiful swimming pool with diving board and sun loungers was also provided

breakfast was a cold continental buffet with ham, cheese, fresh croissants and other breads, cereal

breakfast was great, the botanical garden is worth a stroll

staff was very friendly and the breakfast was really nice

property with nice furnishing, beautiful garden and pool area

cottages with nice pool

nice pool area, drinks and snacks available for purchase

minor point, but some towels hooks to hang the pool towels in the room would be good!

from the bar overlooking the river to the food in the restaurant everything was brilliant

excellent breakfast

rooms clean, good parking and delicious food

room and view , the breakfast is so rich and tha staff are the niceness that i ever met

modern - style - design ! parking in front of the room

is a clean and quiet hotel. next to a gas station and with parking. is value for money

beautiful surroundings, great swimming pool

a beautiful hotel with nice interiour, a great pool area to relax, very good breakfast and the best: very friendly hotel personnel

swim in pool lovely before our drive south

great host, perfect location for our needs and excellent choice for breakfast.

there is no parking inside the hotel, and on rainy days this can be an inconvenience.

the rooms are comfortable and have large windows that overlook the pool and mountains

host and his family, the quiet location, the modern room, the nicely prepared breakfast , the pool, the home cooked dinner and wine

who does the cooking is exceptionally talented), despite the weather bad imagine the lawn and pool will be amazing in summer

the pool definitely needs maintenance the little tiles was felling off and you can see the mold.

a beautiful place to really unwind with a fabulous pool, gardens and decor

breakfast was amazing and the fireplace was on

really great accommodation. very friendly. perfect room, bathroom and breakfast.

host was amazing and breakfast was great. tons to do at the location.

the breakfast was amazing maybe natural orange juice next time?

host was so sweet and accommodating. location was beautiful. breakfast was great.

parking and access smooth, minibar well equipped

if you have kids, consider another option

the spa and outdoor pool are terrific

breakfast was amazing

heat we walked the path from hotel to central porto and it took about 60mins spa was excellent gym small but well

the spa and outdoor pool are terrific

theres no mini bar or refrigirator in the room

that we cant drink in the bar after the concert from roberto carlos in gondomar

the bar is also the reception

o bar feche muito sede

had the whole house with a terrace and swimming pool for us

beautiful home, fantastic views and lovely pool area especially.

the kitchen has everything you need to cook for yourself

house and pool

almost no reception to the wifi in the room

7), in both stays.

very good wifi, they gave us a child cot for our little daughter, good clean service

great wifi

good wifi

reception staff spoke english and free wifi

tv channels had english options and wifi was strong for a bit of work

wifi was not password protected and dropped out more often than not

i stay here when i'm in porto, friendly ppl, good wifi, rooms with desks, air con works well.

wifi worked well

the breakfast is fresh and

the pool was amazing, so quiet and peaceful with an incredible view overlooking the duoro river and the

we would have spent more time sitting by the pool and enjoying the view

10mins into town if you don’t want to walk - it’s such a beautiful and peaceful location - breakfast was lovely and staff are very helpful and are excellent hosts

the breakfast was simply amazing, such a broad choice (pancakes, fruit, cooked and cold meats, pastries

two bedrooms, full kitchen, balcony and living room

too small tovels,something mushroom in bathroom and kitchen

everything nice and clean organised comfortable beds , nice lounge sofa and kitchen appliances

all the inner spaces (living room, dining room, kitchen, bedrooms are very well equipped to make you feel as comfortable as possible

table games for kids

the gym/ fitness centre was not quite as equipped as expected, but still able to work

pleasant bar, small gym, on site eating in an area which is very residential

you're given a little chocolate bar when you check

lovely staff at the bar too and had some delicious wine and cod fish cakes - so light and tasty

a small gym is available in the basement, although i haven't used it

swimming pool was amazing and clean (also not too crowded)

very nice place, enough space for work, laundry available on site

great value drinks by the pool, comfortable beds

water quality (in august) was beyond poor and we did not let the kids in

property, great location, access to pool and bar and breakfast, minimalistic vibe executed perfectly

friendly staff wifi excellent

location is good for business purposes, room is large and well maintained. wifi speed was good.

very friendly staff, tasty breakfast, clean, fast wifi, very comfortable stay.

wifi bedding location

wifi in the room did not work in any of our devices and the front desk staff was not able to solve

much not to like but we did have difficulty connecting to the internet, it would connect but no wifi , we told the first managers before we left and they said they would call the technician to

the wifi didn t work in the bedroom, this was very disappointing as l had work to do.

the wifi was useless. the staff were unfriendly in the restaurant. reception staff ok.

i liked the size of the room, free wifi access everywhere, cleanliness, breakfast.

on the tv you see many channels and the wifi is free and without passwords or registrations, but it is a bit slow, i preferred to use the

breakfast was nice ud83dude42 wifi great, complementary bottle of water was a nice gesture

near the city centre and right in front of the metro, beds were amazing super comfy, excellent wifi, staff also very nice

wifi works perfectly fine

wifi fast fast, i recommend this place

it was cleaned, comfortable and great wifi

we arrived late and ordered room service about 15 minutes before it ended but it was no problem and we got sandwiches before we

fridge is intended for storing your own snacks and drinks; for anything else, you can rely on room service

wifi was very intermittent. our room was quite small.

wifi quality was medium

good location, comfortable beds, fast wifi

they even prepare extra breakfast, because we needed to check out earlier

was great, nice breakfast, quiet neighborhood with lots of cafes a 3 euro uber ride to the river we had two bikes

no free wifi

the wifi is very weak and i couldon

wifi speeds were slow

an ac hotel user - great service, great rooms, large sized bathrooms, safe and tv are all great, wifi is always strong, desk to do work

high speed wifi didn't looked like

visited porto when the weather wasn't ideal, so made use of the gym and indoor pool facilities in the afternoons

friendly staff. excellent breakfast. quiet indoor pool, with sauna & steamroom. good gym.

terrace was shut as was kids club which no one mentioned pre

room with a pool view, great outdoor pool topped up with evening dj and cocktails

top spa, good equipment in the gym, personal trainer even

food was good and the bar made an excellent sangria

although the roof top bar could use a facelift

we asked for iron, but because the hotel has a laundry service, they don't have one for the room, which is bit inconvenient when you need to iron

location near a grocery store, self service laundry, assorted very good restaurants (5-15 min walks), good english language skills, on-site

we were offered an early check in, which was much appreciated

perfect wifi everywhere no passwords to enter

a little tired in the rooms but ac worked and wifi was fine

centrally located metro station is near staff very polite and helpful the room was big and clean wifi was working access to the pool good breakfast with many choices the food in the restaurant is

the wifi was good

very outdated no wifi in rooms carpet was stained and old the hotel needs a major renovation

amenities, power outlets, wifi, all exceptional

wifi could use a lot of improvement, eventually add ethernet cable in the room

view

friendly staff. clean rooms. good wifi.

free wifi

whilst we were eating lunch in the bar area near the tv, the smoke would waft its way in as well

spa is not working, we only had one towel in the room (two people)

the restaurant and bar were excellent

it could offer a gym

stay at this hotel, staff friendly and helpful, room lovely, restaurant and bar good value

a big super market is very close and the equipment of the kitchen was good enough

there was no breakfast but a kitchen with appliances and a coffee maker with a few coffee things

fully equipped kitchenette, airco for warm summer days and within walking distance from the city center

easy check in and they allowed us to have a late check out

kitchen equipped, food purchases very convenient

wifi

staff, wifi

wifi works in front of front desk only and air conditioner doesn't work either

wifi is very poor and there is a bedroom inside the common room that it's obviously too noisy

small shower, bad wifi

the variety pf the breakfast was excellent.

pressure at breakfast was really busy during rush hour so it's best to attend very early so that you can enjoy

great breakfast

gorgeous and great breakfast

the hotel bar shut at 11pm

a bit more kitchen utensils.

laundry changed and room cleaned halfway through our weeks stay

very basic little kitchen which satisfied all our needs

center (san bemto, rua santa catarina & metro), comfortable beds and well equiped with dishes and kitchen things

it was important for us, cause we were travel with kids

even got upgraded to a room with a balcony

very good breakfast, nice room, friendly personnel

breakfast was diverse, featuring high-quality products

excellent breakfast and nice options for lunch or dinner

the room service not only cleaned our room but also provided a glass bottle of drinking water every day

+ private bathroom + decent wifi + just a short walk downtown +

wifi worked

close walking distance to shops and the city. wifi was good. full use of kitchen.

wifi

the property is spotless, great location, full kitchen, good wifi, and the most comfortable beds

clean, comfortable hotel, nice breakfast and bar on the roof.

the rooftop restaurant and bar are absolutely fantastic, with stunning views

top bar was an excellent meeting place before and after dinner

friendly and helpful , breakfast had a great choice , rooms and hotel were spotless , roof top bar was

hotel doesn’t have a gym (unfortunately) but the staff was helpful in finding me a gym

manager for many years, please do not tell me you cannot provide wine glasses when you have a bar and that you cannot provide extra pillows

bar fridge

there is also a nice bar area and small terrace on the ground floor which i didn’t use but looks

store room for cases, bar although i didn’t use or see anyone do so, small area with sofas and tv

bar with nice prices spacious bathroom fresh orange juice for breakfast place for watching football

breakfast was fine. it would have been nice if the bar was open later.

breakfast was perfect but i didnt find bar in my room, that is strange for 4* hotel

clean and comfortable, with a nice hotel bar and garden

the restaurant/ bar was also nice

lobby and bar area were really nice, with a pretty garden to relax in

hotel with small rooms excellent staff and breakfast bar area great base for exploring

all night bar was a bonus

next to the hotel is a large supermarket and down the street is a laundry with self-serve and drop off service

name you can do better for the money ok as a transfer hotel no lounge to socialize in has a small bar and snack bar but there's nothing special about this hotel except the location paid €136 for

you even have your laundry done for a small fee

also near a big grocery store which was convenient bc the shared living space has a big modern kitchen and fridge so we were able to buy some drinks and snacks and keep it there

had a kitchen with terrace and room had a balcony

this wasnt a problem though and it was nice to have a kitchen and living room

persons stay longer in the night, chatting, speaking loudly and my apartment was next to the kitchen

kitchen is usable, you can cook, there’s fridge, freezer and storage spaces in there as well,

the bar was really more of a comfortable lounge, and we enjoyed sitting there and reflecting on our day

was amazing - clean and comfortable rooms, delicious breakfast and bar offer, staff are super friendly and professional telling about porto and places to visit

the dining, the breakfast, the bar were all top

the bar in the hotel is very quiet and relaxing

the hotel provided excellent breakfasts , had a lovely bar area and was light and airy with an outside courtyard at the front

wifi in the rooms was a bit patchy

wifi was fluctuated, wasn't stable.

information in the bedroom is required on details such as wifi password and how often bed linen and towels are changed

wifi does not work in the rooms, only in th main lobby and near the pool.

to compensate me for the lack of wifi, they gave me 3 off my bill at the end of my stay

clean room, nice hotel service, air condition, good wifi, fridge in room

parking was too small, had to use the outdoor parking spaces, in a remote location and bathroom

parking and even garage available for guests, clean small hotell

parking spaces way too small

the hotel has a private free parking

nicely furnished historic apartment with kitchenette

we were in one of the top floor apartments with two double beds, a lovely living/work/kitchen space & 2 bathrooms

kids had a good time having dinner in a cosy ample and safe space and a quiet night

not helped by the fact if there's a family with small kids running above

kitchen is wide and well equipped, we can cook there without any problems

ry nice smelling soap and shampoo, hehe)

wifi strength was not great and kept disconnecting from my devices

wifi was just fine

the wifi signal was weak.

wifi was great for working

the bar was extremely expensive

we also missed having a restaurant on-site, no meals are available in the evenings, and the bar service was very slow

the roof top pool and bar is spectacular but the staff were a bit unattentive and there was a dreadful smell coming from

the bar area is also excellent; however, the staff could have been more efficient and friendly.

om 9)overlooking the pool area,the bed was super comfortable, breakfast was delicious and open till 11 which was great

the outdoor pool isn t heated and the weather during our stay was warm but wasn t the weather to get into a

exceptional care from the people, perfect breakfast , i strongly recommend torel palace for a stay in

the location is superb, the restaurant breakfast delicious, staff is very accommodating, and the spa massages are perfect

the room was beautiful

it was a well sized flat, with kitchen and living room, but we haven`t used any since we were

location, location… clean, easy check in, helpful staff comfortable bed and full kitchen with everything needed to cook a meal or prepare meals

the was no kettle in the kitchen, so couldn't make tea

kitchen lacking some equipment, our room was a studio and not the one bedroomed apartment we

the kitchen was equipped with all the essentials, and the shower was powerful, you truly feel at home

had to leave before breakfast started at 7am

good location very helpful with early check in

location, good breakfast friendly staff

breakfast was quite good

frendly stuff, location, free privat parking, breakfast outside

it was very peaceful, very nice and clean room, excellent swimming pool and great breakfast!

room, beautiful pool, beautiful breakfast

perfect for kids, 2

current pool is super nice but cold

swimming pool

had spa treatments (duo massage) which we did not feel 5* quality although surroundings were of 5*

the attention to detail, the elegance, the breakfast — all were exceptional.

the staff was very professional and friendly. loved the spa treatment.

gym equipment is very very old and not in good condition

the excellent staff, great breakfast, large, light and comfy room. great spa, gym etc

we arrived early and left our bags, i had urgent matters to attend to and i did that with wifi when we dropped the bags off in reception

good wifi

good location and spotless - good wifi

wifi only worked in the bathroom and not the bedroom

wifi, breakfast expensive, views, noise

wifi after you check out would be appreciated

very good wifi

i couldn't connect to the wifi

time for the kids at the pool should be different.

clean facilities, very helpful staff, great breakfast, great business lobby.

breakfast service but that is all

the honesty bar was a real treat

self-served bar is a great idea (in the hotel), perfect patio, good preakfast, kept our luggage for 2 weeks

breakfast is at or below average.

i recommend this hotel, laundry close and local cafe and tapas bar fantastic value for money

the wifi setup could be better

fast wifi, very clean room,

getting wifi password a little difficult.

bed a bit hard, wifi difficult to connect.

wifi is a disaster; it has a different connection for each room and most of the time my mobile

good wifi with easy log in

wifi is slow unable to conduct meetings.

the wifi did not work

wifi very weak in the 1st floor room over the reception

wifi never connected in the apartment.

i couldn't get an iron - but the laundry staff will do it for you (for a fee)

personal, fast service (we needed laundry), hotel close to centre and the river, rooms are good looking and

was no room service or laundry service unlike what it says on booking

we arrived early and the front desk arranged us an early check in for free

early check in was possible, we get a better room than we actually booked

queen beds)

quite central, good wifi, coffee vending machine in lobby. can recommend

access tohotel wifi cut off from 10am morning of checkout

located modern hotel with helpful staff, clean room, strong wifi, vigorous shower

there was also an issue with the free wifi in the evening

wifi isnt the greatest and no fridge in the rooms.

wifi a little slow sometimes.

staff we didn t find very helpful or friendly, we wasn t explained about wifi or how to even find our room no smiles or seemed happy to have us

spacious room, clean, location was fantastic, good wifi , great breakfast a lot of options everything was

the wifi reception was good in most of the room, but patchy when in

the wifi should work on the pool and gym, because is underground and there is no 5g connection.

fast wifi excellent location comfortable room

the room has a mini-desk and good wifi connection

rooms comfortable, powerful hot shower, wifi good and coffee/tea facilities

wifi - not working properly

the wifi was rather weak and it is not the best place to stay in case you plan to work there all day

wifi slow

breakfast could have been better, wifi did not work

with no proper bedside lockers and cheap plastic furniture, also lighting was quite poor as was wifi

wifi was a bit spotty

restored bulding, good decoration, very friendly and welcoming staff, very good breakfast served in the room, good and central location at walking distance from main touristic

rooms are brand new, breakfast is delicious and staff very friendly

convenient location, stylish, comfortable bed, very clean, lovely staff and delicious breakfast

breakfast was fabulous

the location and the staff. breakfast very good.

really lovely breakfast area and excellent cappuccino from the machines

good breakfast also

advised before arrival or at time of booking that roof terrace and gym were closed under

staff and the receptionist was very kind and approved the late check out with out any

i loved the terrace, lobby and the bar as well as the breakfast - freshly baked pastéis de belém, fresh fruit and pretty much

daily cleaning of rooms was excellent, within walking distance of shops and attractions, late check out is always a good perk