facilties like wifi, towels etc

a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens

the breakfast was delicious and so fresh

the hotel is small and has a quite big spa area for that size (steam bath and sauna) (+) they even let us shower and use the spa way passed our check out time which facilitated things for travelling to galicia next (+) everything was nice, the staff, the spa facilities, the rooms, the restaurant, drinks, food , not to mention, super pet friendly (+)a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens (+) price/quality ratio of the food/wines/spa is also very good (+) finally, the spa is beautiful and super relaxing

breakfast was marvelous, the spa is great, we stayed at the superior bungalow, and it was fantastic

a beautiful swimming pool with diving board and sun loungers was also provided

breakfast was a cold continental buffet with ham, cheese, fresh croissants and other breads, cereal

breakfast was great, the botanical garden is worth a stroll

staff was very friendly and the breakfast was really nice

property with nice furnishing, beautiful garden and pool area

modern - style - design ! parking in front of the room

cottages with nice pool

nice pool area, drinks and snacks available for purchase

parking and access smooth, minibar well equipped

breakfast was superb

private parking at the back

the breakfast was amazing maybe natural orange juice next time?

host was amazing and breakfast was great. tons to do at the location.

breakfast was very satisfying

we enjoyed our stay here so much, although didn t get a chance to use the pool due to the weather

a beautiful hotel with nice interiour, a great pool area to relax, very good breakfast and the best: very friendly hotel personnel

you also choose the time and the place: in your room, beside the pool

was too cold to use the pool but benefited from the hot tub

very good breakfast, that you choose from a menu

breakfast was good

breakfast is excellent

amazing breakfast, lovely facilities and very friendly staff

sadly we didn't bring swimwear so didn't even think about the pool in the spa but on the last morning we used the changing rooms in the spa before leaving and it looked

the spa and outdoor pool are terrific

very good wifi, they gave us a child cot for our little daughter, good clean service

wifi connectivity was not always reliable, at least in my corner room

good wifi

almost no reception to the wifi in the room

great wifi

is a clean and quiet hotel. next to a gas station and with parking. is value for money

eakfast and dinner) was tremendous and the atmosphere in this well maintained hotel was pleasant

the food

environment, restaurant and breakfast space. vineyards.

there were a lot of flies at the swimming pool

very good breakfast

wifi bedding location

good breakfast, near tram station, near shopping mall, good wifi

wifi in the room did not work in any of our devices and the front desk staff was not able to solve

location is good for business purposes, room is large and well maintained. wifi speed was good.

very friendly staff, tasty breakfast, clean, fast wifi, very comfortable stay.

10mins into town if you don’t want to walk - it’s such a beautiful and peaceful location - breakfast was lovely and staff are very helpful and are excellent hosts

breakfast was great, but the best bit was the gardens surrounding and how tranquil it was to stay

awesome breakfast and a perfect view over the river

lovely pool with a beautiful view also

delicious breakfast, wonderful comfy bed

the wifi didn t work in the bedroom, this was very disappointing as l had work to do.

much not to like but we did have difficulty connecting to the internet, it would connect but no wifi , we told the first managers before we left and they said they would call the technician to

wifi connection was bad

the wifi was useless. the staff were unfriendly in the restaurant. reception staff ok.

the

the second floor)

wifi was not password protected and dropped out more often than not

i stay here when i'm in porto, friendly ppl, good wifi, rooms with desks, air con works well.

wifi worked well

wifi

good gym, nice stuff, clean

pleasant bar, small gym, on site eating in an area which is very residential

staff from the bar was very nice, despite our late check-in

there is a cosy bar with a nice terrace in the backyard

the bar shut early

swimming pool was amazing and clean (also not too crowded)

the prices of the bar a little expensive.

the rooftop pool is always a plus and the one here was no different - a perfect spot to chill and relax

visited the bar in the evening - very tasty cocktails

a beautiful cafe with great coffee and a nice environment to sit and relax and a swimming pool (unfortunately it was quite chilly when we visited)

near the city centre and right in front of the metro, beds were amazing super comfy, excellent wifi, staff also very nice

wifi fast fast, i recommend this place

clean rooms. good wifi.

wifi works perfectly fine

breakfast was nice ud83dude42 wifi great, complementary bottle of water was a nice gesture

pool and gym and sauna are up to date

quiet elegance, modern amenities, comfortable bed, great food, fabulous spa and friendly and super helpful staff

top spa, good equipment in the gym, personal trainer even

pool bar was our favourite space

pool and sauna were nice but frequented by many families, so it was very loud and not relaxing at

theres no mini bar or refrigirator in the room

the bar is also the reception

o bar feche muito sede

that we cant drink in the bar after the concert from roberto carlos in gondomar

breakfast spread is good and there is a spa and gym )but we did not have time to use)

it could offer a gym

whilst we were eating lunch in the bar area near the tv, the smoke would waft its way in as well

spa is not working, we only had one towel in the room (two people)

the restaurant and bar were excellent

we arrived late and ordered room service about 15 minutes before it ended but it was no problem and we got sandwiches before we

fridge is intended for storing your own snacks and drinks; for anything else, you can rely on room service

good location, comfortable beds, fast wifi

wifi was very intermittent. our room was quite small.

wifi quality was medium

the breakfast was good, there were oranges every morning so you can have fresh juice

rooms very cleaned , breakfast really good , the same goes for the position

wifi could use a lot of improvement, eventually add ethernet cable in the room

wifi - could not connect.

amenities, power outlets, wifi, all exceptional

free wifi

om with river view) interior ambience wifi

the bar staff offered an incredibly well synchronised table service and were very pleasant to chat to

the staff are exceptional and the pool overlooks the river

the views from the breakfast room (the orangerie) are superb; dick's bar provides an excellent variety of wines for all budgets and the staff are really knowledgeable

and the amazing pool, breakfast room, concierge service - we

slowly service in the bar at the evening.

two bedrooms, full kitchen, balcony and living room

all the inner spaces (living room, dining room, kitchen, bedrooms are very well equipped to make you feel as comfortable as possible

kitchen fully furnished additionaly have air fryer / mini convection oven, blender, electric grill

table games for kids

everything nice and clean organised comfortable beds , nice lounge sofa and kitchen appliances

wifi is very poor and there is a bedroom inside the common room that it's obviously too noisy

small shower, bad wifi

staff, wifi

wifi works in front of front desk only and air conditioner doesn't work either

wifi

we also missed having a restaurant on-site, no meals are available in the evenings, and the bar service was very slow

the bar area is also excellent; however, the staff could have been more efficient and friendly.

the roof top pool and bar is spectacular but the staff were a bit unattentive and there was a dreadful smell coming from

the bar was extremely expensive

great property…. wonderful beds…. excellent breakfast… good location.

breakfast service but that is all

everything most comfortable bed and delicious breakfast location perfect

it’s a converted building with quaint sitting areas, an honor bar, and a very good breakfast

the breakfast was made with a lot of love - tiny pastel de nata, fresh fruits, warm and cold dishes

desk and a guy with very poor english said they ran out of towels and they were waiting for the laundry, then he wrote my room number on his hand

lovely rooftop area overlooking porto with bar and snack service

food was good and the bar made an excellent sangria

location near a grocery store, self service laundry, assorted very good restaurants (5-15 min walks), good english language skills, on-site

the bar is a bug plus

clean with well equipped kitchenette

center (san bemto, rua santa catarina & metro), comfortable beds and well equiped with dishes and kitchen things

the studio is quite large, it has a small kitchen and it was well cleaned

we didn't use it but there is a kitchen

it would have been great to have some kitchen utensils but it was not end of the world they weren't there

a big super market is very close and the equipment of the kitchen was good enough

fully equipped kitchenette, airco for warm summer days and within walking distance from the city center

kitchen is very good with all necessary facilities but fridge is need to be unfrozen

easy check in and they allowed us to have a late check out

kitchen equipped, food purchases very convenient

wifi very weak in the 1st floor room over the reception

wifi is slow unable to conduct meetings.

the wifi did not work

good wifi with easy log in

wifi never connected in the apartment.

perfect wifi everywhere no passwords to enter

very outdated no wifi in rooms carpet was stained and old the hotel needs a major renovation

centrally located metro station is near staff very polite and helpful the room was big and clean wifi was working access to the pool good breakfast with many choices the food in the restaurant is

wifi wasnt catches in room properly , and iron for pressing clothes should be provided because it's

the wifi was good

location staff were very pleasant & hotel was clean & good bar & restaurant lovely courtyard

very nice plunge pool and roof area for relaxing as well as a pretty bar and garden area with a retractable roof for sunny days

one night we had room service and the food was also tasty

clean hotel, excellent location, good isolation from noisy days during san joan, very good breakfast

location, very goog breakfast, small but nice room

top bar was an excellent meeting place before and after dinner

friendly and helpful , breakfast had a great choice , rooms and hotel were spotless , roof top bar was

the location and the rooms good size and rooftop bar and the staff

a very good choice of restaurants and bars nearby

rooftop bar and terrace were excellent

it was very clean, and the room had everything necessary (many plug points, fully decked-out kitchen, good place to store everything)

well equipped kitchen

kitchen lacking some equipment, our room was a studio and not the one bedroomed apartment we

bed was comfortable and we didn't use the kitchen, but the apartment was very beautiful

very well equipped kitchen inc an oven

wifi was fluctuated, wasn't stable.

wifi does not work in the rooms, only in th main lobby and near the pool.

information in the bedroom is required on details such as wifi password and how often bed linen and towels are changed

small things to fix: slow wifi connection in room, room sevice menu mostly snacks

to compensate me for the lack of wifi, they gave me 3 off my bill at the end of my stay

garden apartment was great for the kids

kitchen is wide and well equipped, we can cook there without any problems

beautifull with two separate bedrooms and separate bathrooms + big living room conneted with kitchen

nicely furnished historic apartment with kitchenette

btw, our unit also had a kitchenette with fridge and stove top

wifi strength was not great and kept disconnecting from my devices

ry nice smelling soap and shampoo, hehe)

the wifi signal was weak.

the room design is simple, modern; very comfortable bed, ac, wifi working very well, large bathroom

wifi was great for working

all night bar was a bonus

excelente breakfast! fantastic!

a hot dish option for breakfast would have been great, but the area is quite small

says 24 hour bar, yet we was told bar closed when we arrived back at midnight

you even have your laundry done for a small fee

breakfast was excellent too

breakfast

exceptional care from the people, perfect breakfast , i strongly recommend torel palace for a stay in

bar that stayed open beyond 11pm would have been nice

staff were amazing, the hotel room was exceptional, the breakfast fabulous

the free wifi is very good

the wifi is very weak and i couldon

wifi speeds were slow

no free wifi

high speed wifi didn't looked like

close walking distance to shops and the city. wifi was good. full use of kitchen.

wifi was incredibly fast

wifi worked

+ private bathroom + decent wifi + just a short walk downtown +

the property is spotless, great location, full kitchen, good wifi, and the most comfortable beds

manage was very lovely when i had a drink at the bar in the evening

manager for many years, please do not tell me you cannot provide wine glasses when you have a bar and that you cannot provide extra pillows

bar with nice prices spacious bathroom fresh orange juice for breakfast place for watching football

store room for cases, bar although i didn’t use or see anyone do so, small area with sofas and tv

bar fridge

breakfast was fine. it would have been nice if the bar was open later.

the restaurant/ bar was also nice

breakfast was perfect but i didnt find bar in my room, that is strange for 4* hotel

lobby and bar area were really nice, with a pretty garden to relax in

bar was typically unattended when we tried to grab a drink, but that is literally the only con i

the hotel allowed us early check in at 11

the breakfast was also up to standard and remembers this is a budget hotel

when we complained about very noisy guests on our floor with kids shouting and running up and down the corridor outside our room - after our complaint noise

good breakfast

good location very helpful with early check in

wifi: internet is working but a bit slow

the room was spacious, clean and comfortable. good wifi and good supply of water.

access tohotel wifi cut off from 10am morning of checkout

the hotel was clean, comfortable, modern and everything in the room - wifi, tv, bed, bathroom - were all great

it does offer everything you need plus free wifi

getting wifi password a little difficult.

free maps, breakfast, tv, wifi, towels

wifi via the tv set is not the most user friendly solution

wifi is a disaster; it has a different connection for each room and most of the time my mobile

fast wifi, very clean room,

the hotel provided excellent breakfasts , had a lovely bar area and was light and airy with an outside courtyard at the front

the bar in the hotel is very quiet and relaxing

service in the bar and restaurant was slow, felt staff needed more guidance and training.

the bar was really more of a comfortable lounge, and we enjoyed sitting there and reflecting on our day

the dining, the breakfast, the bar were all top

had issues with the internet connection - wifi didn't work in our room, maybe because we had to use vpn

wifi isnt the greatest and no fridge in the rooms.

wifi worked very well

no wifi on the 5th floor

if needed lift in hotel wonderful view of square from our room bath plus shower movies on tv wifi worked well in room and hotel great breakfast lots of restaurants near as well historical area

fast wifi excellent location comfortable room

the wifi/internet access was both unreliable and slow when it did work

the wifi should work on the pool and gym, because is underground and there is no 5g connection.

the room has a mini-desk and good wifi connection

rooms comfortable, powerful hot shower, wifi good and coffee/tea facilities

wifi was not always working properly.

room was clean and comfortable, quiet as expected, good wifi connection

good location and spotless - good wifi

good wifi

wifi, breakfast expensive, views, noise

the wifi was rather weak and it is not the best place to stay in case you plan to work there all day

bedroom with view over the city, good wifi connections, comfortable bed and good bathroom facilities

wifi was a bit spotty

breakfast could have been better, wifi did not work

with no proper bedside lockers and cheap plastic furniture, also lighting was quite poor as was wifi

would be nice to have access to the kitchen to make a coffee and fill up a water bottle.

the bathrooms were clean, the kitchen was equipped properly and the balcony was amazing for eating and drinking and it connects

kitchen is usable, you can cook, there’s fridge, freezer and storage spaces in there as well,

room was much bigger and nicer than expected. great location and kitchen

also near a big grocery store which was convenient bc the shared living space has a big modern kitchen and fridge so we were able to buy some drinks and snacks and keep it there

i couldn't connect to the wifi

wifi after you check out would be appreciated

very good wifi

cocktails at the bar were top notch

itself is great, after a long day, walking back up the hill was a little tiring but my kids aged 5 and 9 still coped

spacious room, well cleaned, wonderful staff - in special, francisca was amazing

everything! from facilities, gym, breakfast, service and location. everything is ud83dudc4c

ly)

the spa is great

and location of the room, the quality of the beds, the shower facilities and linens; we used the gym, the indoor and outdoor pools, and enjoyed breakfast at the hotel

the included breakfast was also fantastic, prepared by their chef and you get to enjoy it at the hotels terrace

breakfast was also great

location, charming decor, breakfast.

only thing i’d have liked that wasn’t there would be a bigger bar area but not really a huge issue when there are lots of excellent bars on the hotels doorstep

breakfast on the terrace with delicious food and amazing view is a dream

i couldn't get an iron - but the laundry staff will do it for you (for a fee)

personal, fast service (we needed laundry), hotel close to centre and the river, rooms are good looking and

we arrived early and the front desk arranged us an early check in for free

was no room service or laundry service unlike what it says on booking

few things could be improved: adding a small drying rack or foldable stand for laundry in the room, providing bottled drinking water for each guest upon arrival, and including

restored bulding, good decoration, very friendly and welcoming staff, very good breakfast served in the room, good and central location at walking distance from main touristic

rooms are brand new, breakfast is delicious and staff very friendly

convenient location, stylish, comfortable bed, very clean, lovely staff and delicious breakfast

breakfast was fabulous

the location and the staff. breakfast very good.

wifi was really slow

wifi: unstable or without reach in the front part of the hotel noisy: we had riverview, one night

location by the river good breakfast great staff good wifi

no private wifi so we didn t end up using it.

fast wifi

would have been better if the hotel had internet, it had great wifi but the wifi was rarely if ever connected to the internet, i'm not sure what you do with such

good wifi in room

wifi coverage was weak in the room.

very good location all systems worked well, although wifi was variable depending on location.

staff was friendly and it was the best wifi we had at any hotel during our portugal vacation

staff was very friendly and the bar had some nice cocktails

staff and the receptionist was very kind and approved the late check out with out any

enjoyed the bar and talking with other guests

gym was limited and at the time of travel the parking and access to the hotel lobby was unavailable

great breakfast

great location, staff very helpful, excellent breakfast with great choice.

the breakfast was just

every things room verynice all staffs are very welcome breakfast very good

i have liked everything, the hotel, the breakfast and all the staff were excepcionel

with incredibly helpful staff in a perfect location to explore porto, with an amazing a la carte breakfast and a special evening treat in our room

hotel with a really nice design, friendly staff, good breakfast, and a central location close to aliados, clérigos tower, lello bookstore, sé cathedral

breakfast also offers a great selection

breakfast was a bit basic but perfectly fine for a short stay

the breakfast is good

breakfast is delicious

beds are really comfy and the curtain is a good ideas. nice breakfast for €4. lovely staff

the location is great and breakfast also very good

also a fun bar

the location is within walking distance to riverpoint, and breakfast is available

great location, nice people, really good breakfast, clean rooms, fast check-in and check-out