nice receptionist who let us have an early check in at 8am

nice decoration, good location, easy check in, easy parking, good wifi.

but you're in the middle of nowhere so we didn't expect awesome wifi

the wifi was quite slow and the drain in the bathroom smelled really strong.

slow wifi

wifi was excellent, breakfast was super tasty and rooms very clean and comfy

the wifi was good and the ac cold

we were allowed an early check in that was

arrived early and the staff was really welcoming offering us an early check in

we could check in very early in the morning, before 7 am as we travelled by night bus to palenque

location, strong wifi and ac, free bottles of water with room service, hammock by the pool, + very helpful staff who

wifi wasn t working at the time of arrival they taking cash only.

wifi connection was not working properly but they managed it.

friendly, rooms and hotel very clean, there's a pool and all other general amenities including wifi, tv, and a restaurant on premises that can serve you in the pool area

safe & wifi, didn't work in the beginning, these should be check prior to check-in

wifi was not working, tv not working, no properly hot water in the shower

wifi didn't work in rooms.

really good location, clean rooms, friendly staff, and fast wifi. we would stay again for sure!

the room was a good size, the mattress was good, there plugs/chargers next to the bed and parking is included

convenient parking

the staff was wonderful, and the pool was nice. the hotel is located in a nice part of town.

kids loved the 2 levels pool

pool

swimming pool which we were allowed to use even though we had checked out - and they still gave us towels

it has a good size swimming pool

great wifi

wifi did not work in the room despite being very close to reception

great location in palenque. the room was clean. the shower was hot. the wifi was fast.

good wifi and also good ac, but we couldn't turn it on during the night because it flew the cold air

wifi is not stsble...

the pool opposite is worth the little extra to use too

kitchen is super well equipped and the location is great

laundry is overpriced (15$/kg is standard but you have to do everything by yourself whereas

simple, clean rooms, everything you need (kitchen, laundry, outdoor hammocks, even a small bar)

rooms were very clean, comfortable twin beds, lovely staff, laundry also available for a cheap

a bit hard bar and food is ok, but there are several restaurants, cafes and bars next

i loved the spa service; it was very relaxing

staff are very very good, and the laundry service is efficient and cheap, would stay here again, no question

the swimming pool is nice

pool

wifi signal stable but not very strong

the wifi could have been better

good location, nice and spacious room. wifi and ac worked well. clean swimming pool.

crappy wifi noisy nightclub

patchy wifi, noisy aircon, tepid showers

there is no elevator and wifi did not work in the room only in the public areas

no wifi in rooms

was no wifi signal in the room and we had to sit down in the pool or restaurant to use the free wifi

not all rooms have wifi so we had to change room

wifi didn t work in the room but worked perfectly in the lobby areas

the front staff and most of the restaurant staff were very nice and helpful. the pool was great.

to get taxi for transport, room was pretty nice with hot water and cable tv and was clean, parking was secure for our

the food in the restaurant was very good, the rooms were huge overlooking the garden, with good wifi and very helpful staff

wifi doesn't work in the rooms & isn't that strong in other places, kinda surprising for a fancy

only wifi was a bit slow

4), and the provided non-facebook passwords were

wifi in one of our rooms was poor and the rest of us who stayed in the other room were waken up

from laundry to booking a tour to yaxchilan & bonampak they made us feel like we were long lost friends

loved our stay with adriana who was super accommodating- helped us with laundry, food delivery and has many animals she rescued which is fantastic

as we are backpackers we also had to make laundry more often and adriana let us use the washing machine for free

it also has a pool

pool was very nice and open until late

everything was clean, the pool was amazing and a huge highlight for my daughter

is a brand new hotel with à beautiful garden and pool to relax after your visit to the archeological site

small, but refreshing swimming pool

wifi was really fast

our room was clean, large and the ac and wifi were great

wifi was strong

the rooms are spacious and have very good wifi everywhere

the wifi was flakey

pool was nice to jump into after exploring the archeological site

very basic but recently renovated hotel with a pool. you can see and hear monkeys nearby.

a lot of natural light in the room. nice swimming pool. you can easily reach ruins by collectivo

this hotel is a great option if you want something inexpensive for a night or 2 that has ac, a pool, friendly staff because you plan to visit the archeological site

loved the pool

i loved being at this place. the pool, the outdoor baths, and the staff… all amazing.

lovely staff, beautiful and confortable rooms, the swimming pool area was very enjoyable, very peacefull and relaxing hotel

the pool and the bar were fine.

we've been asked to move out of the pool 2 times (on 2 different days) by someone taking pictures of the pool (i guess the owner)

swimming pool, plunge pool and hammocks

chea, reception 24/7. good wifi

no wifi in rooms

wifi connection didn't work at all.

no wifi in the rooms

no wifi in the rooms

poor staff service, no help in moving to another hotel when full, restaurant / bar closed 9.30

great location, perfect pool, the garden is also beautiful

were renovating some rooms so we had some noise during the day, also the pool could be a bit warmer

really something i disliked, but i wish the menu at the bar had a bit more of mexican options or was more mexican orientated

the jungle setting and the pool

fantastic pool and quiet location

if you are going alone or with a partner/spouse choose the rooms close to the secondary pool (more privacy), if you are going with you family is a good idea to choose the rooms close to

this place is like a full-fledged resort, with many amenities, a lovely pool, great restaurant, beautiful grounds

wish the pools didnt use chemicals, chlorine, some of the gym equipment wasnt working, my main issue was that they didnt accomodate for vegans, no dairy free

suite, quiet pool in rear away from families and loud kids in main pool

it was such a relaxing time and the pool was amazing as well we were there most of our days have a drink while taking a swim and seeing

incredible pool and the surrounding wildlife

everything is fine only some waiters of the breakfast are a little bit clumsy

the food, cabana, pool and surrounding jungle are first class

the pool is incredible and cabins are immersed in nature

the swimming pool is nice and warm

and inappropriate music by the swimming pool, where you could instead take advantage of the amazing noise of the

pool double beds in the room. great view forest sourroundings

you can hear the monkeys at night and beautiful birds all the time the pool is expensive clean and refreshing

the pool area also was really nice and the personnel was friendly

breakfast “egg toast” was out of this world

we had a really nice patio overlooking the pool area, with palm trees moving in the wind

hotel, with a lovely pool and lovely rooms

the beds are good and the breakfast is good too

the pool was great

it has a pool, hamacs and a spa where you can book an excellent massage

said early check in wasn’t a problem, but when we arrived before 7am in the morning we still needed to

is great and there’s also a big field out the back where you can workout/have a camp fire/do laundry

great location, staff is very helpful, nice pool, clean room, showers and restrooms

-kitchen equipment very basic -laundry service expensive