pool broke entire stay

breakfast was over at 10 on the dot. not 10:01. i love the rooms.

the breakfast options were great! probably the best hotel breaskfast that i've ever had.

loved the kitchen

room was spacious and liked the kitchen space.

laundry was onsite and cheap plus they provided detergent

it's very clean and i was able to do my laundry

laundry facilities on site were well maintained, as were the grounds

shuttle was not very timely given the notice i had given for late arrival, and needing multiple

pleasant and well serviced bar and restaurant

great, fast, reliable shuttle service!!!!

only 5 minutes from the airport with an on time shuttle

location is great for an early flight. bar open and food good.

i thought the bed was too hard but my kids enjoyed it....

continental breakfast was awesome

loved the room and kitchenette especially.

the room was spacious and loved the kitchenette

decent enough breakfast for what it is

cleanliness and snappy check in. great breakfast.

during breakfast both were occupied

i asked for the shuttle schedule and was told this

the breakfast was great

very clean. great breakfast.

wifi was unreliable and difficult to connect to. the

lastly the wifi is the worst

wifi password changed while we were there and had to go to desk twice to retrieve it

the wifi was not working so couldn t use my phone to take pics of my kids

the wifi was not working so couldn t use my phone to take pics of my kids

kitchenette & free laundry. closer to many places.

another bonus is that the laundry is free

rooms have a full size refrigerator and are equipped with a kitchenette

very clean, great gym, friendly helpful staff, close to airport, free shuttle

the benefit of the kitchen was nice

i have 5 kids and none of them are complaining which is a rarity

pool area including a kids' frog slide

my family (husband and 4 kids) stayed in march 2022 before the remodel/updating

clean and bright lobby, very large rooms, excellent pools.

great staff, pool, breakfast sandwiches and large rooms.

wifi was terrible

i am a business man and was really in a bind with no wifi

desk and chairs for working with wifi

the wifi did not work

wifi could have been better. only complaint.

with 3 swim towels for a 2 night stay with no pool

lights in many of the rooms don't work, there are no microwaves or refrigerators, and there's no pool as advertised in the rental agreement

the provided towels were sparse and i had to exchange my own with the laundry room, there was no housekeeping for a full one week stay, except on the last day i got some

housekeepers laundry people and the people at the front desk.

laundry room without machine that gives quarters and the front desk will not give change, as it is

early check in..

customer service and honoring an early check in request.

pet friendly (no pet fee), close to the airport and cheap

no pet fees, close to airport

the staff was friendly and the breakfast was good

location.....breakfast

the ability to park your car and take their shuttle was wonderful

excellent breakfast. nice pool and hot tub. nice fitness room. fresh coffee at front all day.

i like the pool, the comfortable beds and the hot tub.

the hotel was full, very busy, chaotic and noisy at breakfast but the evening was quiet.

room was excellent, breakfast was above par, bed was comfortable. kitchenette was a bonus.

great buffet breakfast and large room with enough space for 4 people.

free breakfast, staff doesn’t bother u , hallways were quiet

room was really spacious with a full kitchen and jetted whirlpool tub

wifi signing on several times a day because it dropped you

had a difficult time with the wifi on my apple products but the androids seem to connect fine.

friendly receptionist and i had a decent wifi connection

was not high speed i ended up using my mobile data because i couldn't load anything on the wifi

the wifi is horrible

love the fact that there was a laundry facilities.

the lobby, pool, gym, and laundry facilities are clean and sparkling

the pool was a nice size and indoor for the kids to play in regardless of weather of time

breakfast had menu each day with hot eggs and meat, nice small bar, modern equipment in gym.

the pool and breakfast

is no pool

a pool would be awesome but the hottub is great too

free breakfast great customer service

breakfast a list of what's available at check in so you m8ght get things you like.

there’s microwave in the room and free shuttle to the airport and staff there are friendly.

wifi was not working

wifi wasn't too bad either

the wifi didn t work and the pool isn t 24 hours

the wifi was extremely slow

the wifi didn t work

to airport, food and coffee within walking distance, great mattress and pillows, good wifi, cast to tv, nice cosy room, staff were accommodating, very new

the wifi wasn t working correctly

how clean and comfortable it was! also along with good wifi!

wifi was bad

to make matters worse, the wifi was not working throughout my stay, which was a significant inconvenience

spacious rooms, clean, friendly staff, excellent shuttle driver

check in person did not give us the right shuttle times.

staff went the extra mile to help us with the airport shuttle and giving us a convenient room!

friendly people, great bar and very comfortable room

clean, friendly, shuttle to airport

walls were on the thin side, we woke up to kids yelling out in the hallway early in the morning

the gym was good to have available

the pool...and the cookies

breakfast a little skim but i get it for the price

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

he's a service dog, so we don't get charged the pet fee

i love the resturant and bar good food friendly staff

the restaurant / bar attached is awesome & the staff working the counter @ check in/ check out are so friendly

breakfast

the spa tub filled up very slow, but that’s minor.

the suite room was great for 5 people, roomy and comfortable! the breakfast was very nice!

clean and comfortable beds, relaxing bar with slot machines, good location.

the breakfast is so good and has so many years options

free. breakfast

there’s a swimming pool and arcade that kids enjoy most

it was nice that they offered an airport shuttle.

close to airport, free airport shuttle

shuttle was late causing us to wait for 45 minutes in 20 degree weather

i liked the proximity to the airport and the option of airport shuttle.

on the bus line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer/dryer, vending

breakfast was quite good

the breakfast was really good. lots of options. the pool area was nice.

clean. great breakfast.

pool closed at 9pm

breakfast was great! pool and hot tub very clean! very friendly staff

limited breakfast offering

great breakfast, great location. very clean, very friendly staff.

room was very clean....breakfast was ready with plenty of seats

breakfast was pretty good

very good breakfast.

the breakfast was very good, and the facilities were excellent (pool, work-out room)

good position, good prices, comfortable room and very good breakfast!

breakfast was huge, hot

breakfast was good and the location was also a good choice.

breakfast was fine

the street, location, cleanness, public kitchen. all amazing

super-clean, large room and bathroom; beautiful communal kitchen area

the set up had just the right number of beds for 2 adults and 2 kids

we enjoyed the common kitchen and went out for dinner downstairs

common room/kitchen had everything provided for breakfast and snacks plus a lounge area, books, etc

desk manager has no customer service skills at all yelling crusing threatening guest her and her kids where going to jump a young pregnant girl bc she told the front desk manager she was

the bar area wasn't open

the bar was a nice touch didn't have to leave just for food.t

the staff is incredible, from bar staff to housekeeping

carpet in room 115 smelled like gym socks and toe cheese

proximity to where we needed to be. decent basic continental breakfast.

the bed was comfortable and the breakfast was great

the way the breakfast was closed covering the area with a sheet.

nice and recommendable hotel offering a varied and good quality breakfast.

breakfast was excellent and the staff was very warm and welcoming and friendly and made me feel

nice kitchen set up

the breakfast was good and the rooms were quiet

clean, good breakfast, the size of the room, no complaints

the room was spacious with a small kitchen set-up

breakfast was horrible

great location. good breakfast. free laundry facility. very helpful staff

nice to have a little kitchen, but we didn’t use it

the breakfast food could have been better.

them for our car, the receptionist was extremely kind and helpful when i needed something, and breakfast was delicious

almost a full kitchen, no stove, but it was wonderful

pointed out free street parking and the breakfast offered was quite fulfilling

loved the complimentary breakfast

great location, great breakfast, and very kind staff.

delicious hot breakfast

location, hotel was spotless & the breakfast was surprisingly good !

the staff was friendly, the hotel clean, the pool was warm and the bed was comfortable

no pool

the access to doing laundry was a nice extra!

nice pool and gym facilities with a spacious outdoor seating area for when weather is good

nice little pool fitness room

breakfast was excellent

early check in friendly front desk staff-recommended local restaurants clean comfortable walking

good parking, check in was a breeze, room was clean, breakfast was great, staff was so friendly and helpful

it was close to other stores. early check in was available for us.

really nice hotel with a great gym.

centrally located with a unique kitchen and social space

i was expecting gym to be more than functional, there is no leg workout machine, pull up bars or smith machine

met a few great people in the kitchen

sincere and friendly people; everything you need, great room, kitchen, fridge, good coffee and breakfast donuts,

bed was fantastic! coffee bar amazing! public spaces gorgeous!

the wifi connection was also unstable

00 parking fee, and that breakfast was not included, nor was wifi

friend staying in another room did not have tv working in his room, need to fix it himself, also wifi in his room did not work, staff told him to use a pay for service and it was on my bill when i

location, valet beds very comfy for one tall ceilings were excellent very clean room very good wifi

the pancake we ordered for room service was very good

the staff was amazing &?very helpful! great room & very good breakfast!

easily accessible and in a great area, girl parking was very convenient, staff were wonderful, breakfast included a lot of options

huge floor-to-ceiling windows and a lovely, big space with full kitchenette

we had a king studio for my wife and i plus our 3 kids

breakfast was the best i have had except when i was in europe

easy enough self-parking and good breakfast from starbucks

just the time the pool closes.

wished the hotel bar would have been open

they allowed us to have a late check out

gym could have had more updated and in a better location

gym, pool and hot tub.

great breakfast, amazing and friendly staff.

great bar area with tvs and the seating area for breakfast is large enough

i and the kids would agree it was a nice treat to be able to get into the pool during this time

which i know you cannot control, but it’s hard to workout in the gym when children are playing with the equipment like toys

i during continental breakfast time helping to pour things when my hands were full, offering my kids crayons and coloring materials, and frequently asking if there was anything they could assist

fantastic selection of well prepared breakfast and snack foods.

that we couldn’t get in the pool

pillows, don't recommend white bedding, there were lots of kids there that weekend including our own

the room setup, this was 1st hotel where we got good night's sleep without kids running the halls and being loud

fitness center needs a bike or 2 .

great fitness area

the fitness room was nice

breakfast is so good very clean

delightful room. great view. delicious breakfast. excellent service.

bring our puppy with us was a huge bonus, and we appreciated the thoughtful touches of providing pet bowls and extra poo bags in the room in addition to the regular human supplies/toiletries

beautiful location right on the heart of downtown. the free breakfast was super good!!

we got there for early check in and they were nice enough to hold onto our bags for when we returned

breakfast was great! waffles were good.

fitness room's tv worked but the color was bad

very quiet - seemed almost empty. fitness center was better than expected

try to connect our ps4 to the wifi and it couldna

free wifi..and fridge in room

wifi was spotty throughout the weekend,

almost everything. pillow cases had holes. stains on my towels. wifi sucked.

only qualm we had was in regards to the wifi that was very spotty going in and out frequently

good kitchen with all cooking tools is in the room

we love the decor and the kitchenette

the room was a great size and having the attached kitchen area was an unexpected surprise

room was super cute and had a full mini kitchen, ice cube trays in the freezer and everything!!

also, access to laundry was a nice perk

room with a kitchen, quiet and confortable bed

size and kitchen in my room were phenomenal

real nice having kitchen in room, and spacious rooms

large rooms with full kitchen. very friendly staff. great location.

a very nice location with great views, we found the hotel charming and very romantic in the king spa

breakfast from the menu at the restaurant

we loved the large rooms, charm of the property, convenience of restaurant/ bar attached

was located over the bar and the music was very loud going until 1130 pm making it hard to relax and sleep

we enjoyed a made to order omelet for breakfast

breakfast was fantastic and far exceeded our expectations

i liked the staff, the shuttle service and the great beds

stain on sheet, floor not mopped in bathroom, was not given password for tv apps, no light in fitness room where equipment

was clean, comfortable, the bath towels were nice, the free breakfast was nice and i appreciated the 11 am checkout

breakfast was great; front desk was helpful

the bar in main hotel was a nice venue and relaxing to meet and chat with other guests and staff while

local bar had a band that played until 2 in the morning and it sounded like it was down in the lobby

pool was a little cold

we loved the games for kids and the pool

the gym was fine

my fiance and i have 3 kids so once a month we will go stay at a hotel to get away

they didn't have a pool

was clean, and conveniently located on first floor near laundry area

the breakfast was wonderful.

good breakfast setup with eggs, bacon, sausage and waffle maker

very pleasant staff, lovely big room, great breakfast, and excellent value for money!

hotel also features amenities such as an indoor pool and hot tub, and is conveniently located within walking distance from my room it’s a solid

only thing that i didn't like is they didn't have a swimming pool

breakfast was very nice , the eggs could have been better.

hot bar for breakfast is nice

could have a pool and a bigger area for the hot tub.

lovely gym/laundry room and breakfast

from the valet to check in at desk to bartender

the breakfast was excellent. the front desk girls was very friendly and helpful.

nothing for kids to do

there is also a bar right there in the hotel

the room next to ours had a family (a few children and some adults) and we could clearly hear the kids tv show they were watching and all conversations between the people in the room

the staff had kids at the front desk

was nice, but the guy at the front desk was trying to charge me and other people extra money for early check in claiming the rooms weren't ready but when my mom and i got to our room, it was

great place to party just dont bring your kids

the only thing would be the pool being so cold.

the pool was small and cold but besides that it’s a nice hotel

it was just like a small apartment, kitchen, fridge & freezer & small dining table was perfect

pool wasn't open

nice patio area off the area with indoor pool

loved that you could choose your breakfast

a bit of an orientation about parking, getting in and out after hours and lastly choosing your breakfast and time to eat

loved it, will be staying there again. the suite, the owners, and the breakfast was amazing

very good hosts. the house is amazing and so was breakfast!

breakfast was fabulous, offering a delicious and varied spread

the views from the rooftop bar are gorgeous

and bar close too early

rooftop bar was modern and comfy

downtown, beauty of the redone building, upstairs bar and deck, bathroom, staff, mattress, onsite resturant, parking lot across from the

the on-site restaurant and bar are nice; i especially enjoyed having a drink on the rooftop

able to fish for a while catching a number of nice small fish, which was fun experience for the kids

was perfect, the facilities, the price, parking, the breakfast

it’s also modern, so there are things here that make the stay much more comfortable, like the gym and laundry

staff was super friendly and welcoming, room was fantastic, breakfast had great options.

rooms above us had kids that would run around and another rooms had two dogs which the front desk said that they could

i wish i would have remembered names, but the lady at the hotel bar was outstanding

maybe hash browns for breakfast

free breakfast was amazing! even with flood repairs going on still very pleasant.

the bar served an amazing pizza that evening

rooms are very nice, pool area and gym are as described.

was to loud an ghetto ppl banging on the doors kids crying in the hallway next to my door tv wasn’t working staff never came up to help as i

and it took the afternoon shuttle along time to come get

was dirty, little kids toy was found next to the couch so not cleaned good

had a sauna and laundry was decent price loved that it had 2 rooms and 2 tvs

shuttle to summerfest, really good breakfast, friendly staff, very clean

thanks for the early check in i appricate it

i like the affordability for a very cute room and also the service of swimming pool

we get not bothering the other guests but kids not being able to jump around in there own room specially after being in a car for 4+ hours

breakfast was good. pool was small but warm and fun for kids.

i thought the pool would be a little bigger but overall still

hotel management, the breakfast in the morning and the property cleanliness

pool is really small, no hot tub staff was rude when i asked about directions out of racine towards

breakfast.

the front desk, management and the breakfast lady are amazing!!

had to wait for someone to come to the front desk. breakfast area was out of white milk.

the breakfast and the hot tub and the gym

the room with the spa tub was awesome we just loved it we will be back again

good breakfast and super nice room with big bed and whirlpool.

offered tea and coffee all day, pool and hot tub nice, breakfast was great, and we booked with a great price

offered tea and coffee all day, pool and hot tub nice, breakfast was great, and we booked with a great price

i liked that the pet fee was very reasonable

mini kitchen in room

and a kitchenette

full kitchen, but no kitchen essentials provided. they did sell kitchen supplies, though.

full kitchen

the location, swimming pool, hot tub and breakfast

customer service, pool for us to enjoy, the bed was really comfortable, nearby restaurants, a store with reasonable

the breakfast could be better.

the breakfast was very good and the staff was in checking on eveerything

they have excellent appearance in the room. great ammenities. breakfast was a great variety.

i was here for baseball game the bar next door had free shuttle bus which work out

open golf tournement

next to a great gym

and restaurants and bar attached

aris bar was great and their food was fantastic

some walls near the pool area have rusted areas.

holly at the desk was such a pleasure she in gaged with the kids and was very friendly and helpful

service very good. stay out of room 313. kids running up and down hallway at all hours.

kids throwing a ball outside the hot tub over our heads while we sit in the hot tub

could be better to have a continental breakfast and the jacuzzi the water could be more hot.

the breakfast area was very clean and well-stocked

wonderful staff…front desk staff and breakfast staff exceptional

breakfast was very good

breakfast pool

the only thing that was disappointing was the breakfast

the beds were very comfortable and we had our own little kitchen area!

the pool was warm and the facility was in a very convenient location.

con, canadian bacon) and dry

excellent room layout, very clean, nice to have the kitchen option along with breakfast

nice indoor pool and workout center

location, cleanliness, wonderful breakfast

elevator wasn't working and the bar wasn't open due to staffing issues

crowded breakfast area. could be redesigned a bit to feel less tight.

there was no one at the bar to serve drinks, but that was really minor, i didn't book here for a bar

breakfast was convenient and delicious