the pool was freezing and i thought it was supposed to be heated.

the hotel was teeming with unsupervised kids and the staff said there was nothing they could do about it

breakfast was excellent....bed very comfortable. room overall was great.

very clean , hot water in the shower , good breakfast

kids yelling in the hallway most of the night

nice pool and hot tub!! the potatoes and mini waffles were delicious!

great breakfast

perfert for a long term stay with nice kitchen & sitting area.

the fire place, full kitchens, breakfest, pool

really nice to have the studio with full kitchen

nice having a full kitchen in your room

family really enjoyed the swimming pool

large and spacious room. in room spa suite was large and comfortable.

15pm a young gentleman went to the laundry room and said he could not help because he was not front desk

was super comfy and the heated pool felt amazing after coming in from the 5 degree weather

very clean, comfortable beds, friendly staff and great breakfast! the kids loved the pool!

the pool looked good

didn't have breakfast

fitness center

breakfast was nice, the fitness room is small and not able to have many machines

love that they accept dog family members. pet fee was $30

no eggs not really a continental breakfast like most hotels3

not eat the breakfast, but area was clean and neat

our room had a nice tv, free internet service, free breakfast, it was a pet friendly hotel, very nice location

there was a freeway close that made a lot of noise. the pool was not heated.

the pool was a little small

great breakfast

nice breakfast

the hotel was clean and up to date. the breakfast was amazing and it also had an indoor pool.

pool, fitness room was closed

one of the reasons we chose this hotel is because of the pool for my kids

wifi was down pool closed because of weather

we had the pool (which was heated) all to ourselves on a friday morning, wouldn’t been even better if there

friendly staff, spacious and clean from, good breakfast, clean pool!

breakfast wasn’t fully stocked . oatmeal gone :(

the cleanliness of the room and the fantastic breakfast bar. best breakfast ever!

the pool was shut down

the pool area was closed, but not a big deal as it wasn't the purpose of our trip.

the pool was clean and felt very safe

pool is so small and it was freezing

no breakfast included pool was closed

breakfast

choice of fresh fruit at breakfast could have been better.

bed, nice breakfast,great location, many restaurants either adjacent or across the road and easy access to

great atmosphere, location, accomodations, and with morning breakfast

bigger breakfast choice

gym and indoor pool with hot tub

and are very responsive and pleasant, but it appears they regularly have to contend with rowdy kids and the complaints that they engender

the hotel was great. so pretty. staff was great. breakfast included is wonderful!!!

everything. staffers very nice!!! best breakfast!!@

allot of kids for soccer tournament but that's not the hotels fault

the swimming pool was crowded

everything. it was clean, staff was friendly, pool area was fun and the food was good.

several kids baseball teams were staying there

not sure what the hotel can do about this but there were definite safety concerns: kids doing cartwheels and flips off side of pool, kids under age 3 in the hot tub

if we don't eat the breakfast or evening meal, it is more than i like to spend for a hotel room

the room we chose was a very comfortable room with the kitchen area/ lounge area

the gym was very clean and had a great selection of equipment

the rooms were so clean and we loved that we had our own kitchenette!

pillows indoor pool room way too hot. water temp was great.

hotel was clean, great location, and breakfast was amazing!

rooms are newly refurbished and a full kitchen is a plus

free wifi, kitchen in room.

i like the kitchenette. the room was very clean. the staff is very friendly and very helpful.

friendly staff. pet friendly. clean laundry room. kept snow shoveled and parking lot.

staff was very rude, no change to use the laundry and breakfast muffins and bard was hard.

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

the in house bar is also a nice addition that we enjoy

we were so busy we didn't get a chance to even try out the pool

the pool was too small

no hot tub. the pool was very cold. had handicap room because regular room wasn't clean.

pool was welcoming with towels on chairs and jay at welcome desk was just an angel

location indoor pool

also really appreciated having a guest laundry - very useful

the pool was above our expectations for the kids

it is my kids favorite pool of any hotel we've stayed in

i chose this hotel for a momcation i spent the night away from the kiddos and did a self spa night

the pool is inside and outside my daughter and i had a blast in the pool

everything, the staff was great! breakfast was amazing!

no microwave which caused inconvenience could not warm up milk for kids

the breakfast was good but could be better. the kids was disappointed that there was no waffles

breakfast was good

staff was wonderful with the kids

like breakfast loved to smoke sausage

we didn't do the breakfast but the room was very nice and clean

the pool was amazing

comfortable room, outstandingly friendly staff, kitchen breakfast area very spacious and well kept

the location of the room and the kitchenette was exactly what i needed

breakfast was good

quite friendly clean nice breakfast

bed was great, breakfast was fine, and the staff were so friendly and helpful

to covid the pool and the continental breakfast were not available, which is totally understandable

great staff, clean room, decent breakfast choices

pool was down. but then it was a tornado on the other side of town. i was safe.

the pool is not clean

the gym facilities were good as well

this place has a full kitchen and fridge

laundry machine was broken

kids loved the pool. beds were comfortable

been staying there for almost 5 years now for our quaterly visits with our grandkids

the pool was green and it smelled like mildew.

stayed many places this week this one went out of the way for breakfast it was nice of them thank so

clean, updated, plenty of space, excellent breakfast, coffee available all day, kids loved the pool

fact that laundry dispensers were empty and it said no refund but tell you it was empty

they accommodated my early check in.

value, has all the basic necessities, daily housekeeping, gave me an early check in

size of room . location / near work laundry available

price and early check in.

we didn't get a chance to use the pool but it looked nice and clean too

they offered free coffee all day and was away from the breakfast rush, so that was a convenient plus

beautiful place love staying here love the breakfast in the morning. waffles are wonderful.

pool was well maintained

best thing, kids loved the pool and the water pressure was amazing

great little kitchen

only one ice machine in the building. breakfast was not good, very few options

really liked the breakfast bar

breakfast was great

the kitchen with its supplies was so helpful

yummy breakfast and the room was fun and very comfortable.

breakfast was great also

room was great! nice selection of food for breakfast.

quiet, clean, good breakfast and convenient.

staff was very nice, and the breakfast was delicious

breakfast was awesome

nice new spacious rooms, clean and comfortable. breakfast was really extensive, lots of choices.

pool was a little chilly.

the breakfast was very good. i enjoyed the pool.

pool was awesome, even though we had to reserve time due to covid procedures

pool great for kids

i called to confirm i was coming in late

the “gym” had no weights and a treadmill out of order

continental breakfast hit the spot

the pool was small and not heated. my kids didn't mind it. it only went up to 4ft.

pool was cold

the bathroom had been remodeled(very nice!!) the pool was nice for the kids:) thank you!

the pool was a good way to keep the kids and babysitter entertained while me and my husband was at our business conference

there was a pool at the facility and also the staff was amazing

breakfast was limited selection. went out instead.

rooms were spacious with a full kitchen!

price, location, we were on first floor, free laundry, full size kitchen, free internet

liked the size of the room and if i was staying for longer the full kitchen would have been nice to have

the walls in bathroom and kitchen very dirty

other then that just the creepy hole in the floor in the kitchen

upset due to personal family reasons and at check in the man at the desk was very kind and saw my kids w me and brought them some waters and candy bars itvwas very nice of him to show

simple breakfast, but good.

see above. comfortable beds, modern, clean, great breakfast with fresh fruit, even.

nice pool, friendly staff and an exceptionally clean room. good job guys and gals.

facility is fantastic. good breakfast.

fitness room is good

was amazing and breakfast was very good loved the pancake maker staff had the room set up for me with flowers for

not to mention, the breakfast remained fresh and hot throughout the entire morning

very clean and safe. they also provide bottle water and breakfast was great.

breakfast

my niece went to swim her grandma said the people in the pool were making out

pool was nice, but could of been a little warmer.

breakfast was nice and the coffee good

i didn't see a dirty laundry sack hanging up to use

wish the pool was open

the pool with the gym and window to watch! also the location was considered

breakfast was great

breakfast- they had a gluten free bagel which i need and that was surprising

small stains on carpet in the room, smaller elevators, didn't care for the gravy at breakfast

stayed at this hotel jan 13th and checked out jan 16th with 1 pet was told they would take fees day if check out and they took fees from my account today march

the pool is amazing

breakfast was most outstanding.

not the hotels' fault that we where put in a room across from a family of young kids running up and down the hallway during the night and we were already dressed for bed and in it

great breakfast that was included in our room price

enjoyed dinner and breakfast

pool water could have been warmer, but after a bit, you got use to it.

the rest hotel, staff, and pool were amazing

the breakfast was also amazing

the pool was small.

the walk to casino easy peasy

breakfast was amazing

good breakfast

and in the perfect location for a concert at the hollywood casino amphitheater

the pool was freezing and to cold to swim in

great hotel! very updated facilities. clean pool.

two swimming pools both in good working order and easy to get to

too many people in bar area when you first walk through doors to check in.

gym was under construction

the outdoor pool

did not use pool or workout room, but everything else was wonderful

was not any kind of directory of the different hours of the pool or spa

casino

the pool

the rooms are very spacious and the views were amazing

sitting area, quiet room, darkening curtains, comfy beds/pillows, spacious rooms, river view, proximity to main street shops, reasonable rates, incredible spa and

breakfast is not great and rooms smell like weed and a bit musty but still a good, clean, budget

amazingly comfortable bed and pillows. great breakfast. kind staff.

breakfast was awesome

breakfast was good; ran out of coffee both mornings that i was there though.

plus pool was closed and fitness room

and professionalism of the staff, how super clean the room and every area of the hotel was, the breakfast and convenience of everything

very clean and we enjoyed the hot breakfast

the pool was a bit cold.

clean, new, breakfast

pool too

the pool and hot tub were nice extras, and

good breakfast, close to highway, friendly staff, she came up to give me a diff room because the

wish it would have had an indoor pool and a hot tub, but i should have looked more closely at the accommodations before booking

pool is tiny and was closed part of our stay.

pool closes.

the peace and quiet!! the spacious rooms with kitchen etc.

loved the room itself and the fitness center

loved everything the staff were very nice and the room was very clean, breakfast was delicious also

was a constant smell wafting from the laundry room

that the pool was closed and shuttle to the casino and the amphitheater was not offered

i was on the 3rd floor towards the end of the hall, there was a laundry and someone was drying clothes with lots of buttons (or whatcit seemed like) until at least

i was told about how to best utilize the laundry and where to park, so i could keep an eye on my car

right off the interstate and tie laundry is available all night.

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had just went

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

comfortable beds. very good ac. wifi work nicely

room had several things broken, wifi did not work very well and the furniture was huge and bulky without drawers for nightstand or

fast wifi

wifi in the room has very poor reach which made it impossible to work.

hotel was in close proximity of restaurants, offered free parking and wifi and was overall clean and quiet

the bar was open till 1am, located in westport plaza, was the best thing about this location.

a lot of people in the lobby, many kids not supervised.

went to the bar at the other sharton hotel and the bartender jenn was horrible

great, comfortable, clean room in a great location with an awesome pool

the pool area had lots of smelly trash, no towels,

breakfast was excellent, as was the location

the pool was freezing.

room was spacious, nice updated kitchen with glass backsplash and stainless appliances

excellent location; warm and friendly staff; good breakfast and provides evening snacks…

all the crews are friendly, clean room and free delicious breakfast

if only they had hot breakfast

did not eat breakfast there

the breakfast was not as complete as some places which provide fruit, juice, and eggs, etc

don't expect a breakfast just coffee and snacks.

if you are aware of the breakfast being a grab and go then there’s nothing else to say

i liked how there was a sports bar connected to the hotel

lighting could be better in the bathroom and they don't have exhaust fans. the bar closed early.

the property is nice and the bar is great!

was a travel ball team that stayed on the floor above us and even after numerous complaints the kids kept everyone awake until 3 a

but other than that, my husband enjoyed the bar downstairs

the swimming pool was not opened, but very understandable that it was not under the hotel’s control

friendly staff and early check in

they have a bistro inside. a swimming pool and a gym.

location to amphitheater and price. there is a small indoor pool area, large gym.

pool was cloudy

wifi was pretty stable and

laundry room was two washers and two dryers, one of each didn t work

the room and breakfast

breakfast both days we stayed was very good

the rooms were spacious. the breakfast was good. the location worked for us.

laundry facility needed improvement

the gym facility is lacking for regular gym goers.

the gym was closed

great breakfast. nice selection of hot items, fruits, and cereals.

breakfast and seats by a window

machine & laundry were broke the first night

laundry facility washers had hair/detergent build-up and only used powder, which was not available

easy check in, late check out

free hot breakfast and on-site laundry.

our flight got switched and i called to see if we could get a early check in

there was so much for the kids to do. they really enjoyed the scavenger hunt.

close to six flags and love the shuttle that takes you there

there is a restaurant with awesome food and bar in the hotel

it is a great place for kids

the pool was nice and clean i liked it

the breakfast was very good had a lot of options on the menu, and the cooks were very nice and helpful

dirtiness of the outside and inside especially the laundry area the tube and the closet doors on the

breakfast and the pool

breakfast was not stocked and

they have a laundry room, free breakfast and a computer/fax machine for hotel guest to use

furniture was nice, kitchen was nice, bathroom clean and bed was comfortable

there in a kitchenette in the room, which did come in handy

kitchen

availability of kitchen use.

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the guest laundry

the pool, gym

the beautiful patio with fire pit, kids loved the pool, and the staff was great!

the breakfast was easy, but good with lots of options. my kids loved the pool.

breakfast was great.

also a above par gym by comparison

pool needs an upgrade but it was fun breakfast was hot and delicious the breakfast sandwiches is a must overall nice stay would go back

breakfast was great

i utilized the fitness center and it was clean and it wasn’t crowded

breakfast was very packed so they could have stocked more before it ran out.

good breakfast for free

nice set up anything you could need they have pool,hot tub,gym a lovely courtyard out side you can relax and enjoy

one aundant was nasty to the children in the pool.

a nice restaurant close by if you miss breakfast

the rooms were clean and there is a pool.

the lobby was hot and the breakfast was not good. but that was the only things we didnt like

pool is very nice so close to six flags

wife and kids had to sleep in truck while i spent over 5 hours trying to get a

it was a nice room, but definitely not what i wanted for my husband and 4 kids.

yelled and screamed at kids and a pregnant lady which sent her to the

it was open for a late check out

this would have been dangerous for little kids

breakfast wasn t nothing to speak of

everything is pretty worn down and the pool was closed.

the pool

pool was decent

nothing keto on breakfast menu

breakfast was good enough

for a 2 1/2 rated hotel it was very nice and clean. breakfast was good.

very clean, laundry facilies were great.

breakfast was typical but good

breakfast area was bright, cheery, with biscuits and gravy, fried potatoes, scrambled eggs, cereals

pool area needs some sprucing up

the kids loved the waffles

they also had a laundry room which was so convenient

specifically chose this hotel for the airport shuttle service

the staff was friendly; there was no pet fee.

rooms were nice and spacious well stocked kitchen..loved the walk in shower

the late breakfast time was a bonus because i am not an early riser

the hotels share the amenities, a pool, a fitness center, the parking lot, etc

our room had a fully equipped kitchen which was great

the staff where really nice and the access to the pool was really nice for the kids.

they have a salt water pool and many other activities

pet friendly; we had 2 small dogs with us and no pet fee was charged

breakfast was wonderful. the breakfast staff was very helpful.

breakfast guy was not very nice

was clean and had a good breakfast,, liked the sitting area

the breakfast was great! the bathroom was huge!

nice linens, housekeeping service was done automatically unlike some where you must ask for it, breakfast very nice, location was perfect

nice breakfast for a motel that size

the provided breakfast included really good gravy over biscuits

breakfast awesome

the breakfast was excellent

issues, and another lady in between their age helped me grab some milk for the road my baby after breakfast was closed down

all of the hotel staff were great. room was clean and breakfast was good.

i traveled with kids and we left something in the lobby

great staff, superb food for breakfast and dinner as well as perfect cocktails for the evening

everything was so clean. the room was nice. the spa and the pool were lovely.

we have stayed here several times and it has always had a lot of kids running around

room was nice and the kitchen was a plus

the mirror in the room was really a mess and the kitchen cabinets had some crumbs, but that’s the only issue i noticed

kitchen had no paper towels. there was a hole in the bathroom wall

breakfast was disappointing,don’t have turkey or chicken products only pork, and alot of people

room was nice and breakfast

location & outdoor pool

the pool was gorgeous and perfect for a hot summer afternoon

it started when i called from the airport and i was greeted with unfortunately the shuttle has to pick up crew and i said that’s unacceptable i booked with you because you have a

we didn’t eat on site but the bar was nice and served premium alcohol

layout,pool and restaurant-great good close proximity to high end shopping and food if wanted

only a continental breakfast served - no eggs or meat.

gave us a great place to park our new rv and the hotel was

the facilities and the pool. everyone was very friendly and helpful.

the side walls of the pool were really rough.

no laundry facilities on-site.

i didn't get a chance to use the pool, but i did use the gym and the laundry room at which both were more than sufficient

the breakfast and other food was nice when you have kids with you

there is an indoor outdoor pool that my kids loved

my husband liked the breakfast too and he’s picky

we loved that they have an onsite guest laundry as we had been travelling for awhile and were running low on clean clothes

the waffle maker. he breakfast.

should of had breakfast

the breakfast needs more veridy of food to eat

great comfy bed and nice and clean room. breakfast was great...i had a waffle!

the free breakfast and staff was really nice.

the mattress wasn't very comfortable. i was charged for wifi.

extra fees for parking and internet however i did find that if i registered as a member i can get wifi free in the future

having to pay for wifi in my room.

no free wifi unless you sign up for a membership, no free parking.

were stains on the cover and when i checked in i was not told abt the 15 parking fee then used wifi so paid 25 extra dollars then

nice lady at the front desk informed us that check in wasn't until 3pm but we had 2 very tired kids so she checked and let us check in early

the kids across the hall were very loud

late check out at 13

close to the airport, free 24 hour shuttle, and continental breakfast was out at 3 am for our early travelers to grab something before getting on the shuttle

we were only expecting the complementary breakfast in the morning

great value ,very good location, place was busy but decent travelers was pretty quiet and had laundry facility that took card or cash

the coffee table, couch & kitchen table all had visible spots of unclean areas

breakfast is a full breakfast, it was excellent

had to wipe down the room because the floors were sticky, dirt on kitchen appliances, dead bugs on bathroom counter

i did like that they have a couch and a mini kitchen