wifi was slow and carpets could be cleaner in the room

the wifi is poor.

wifi issue need sorting

wifi coverage is excellent in the public areas of the hotel but much less so in the rooms

couldn't get wifi to connect but didn't bother us

seamless early check in lovely clean room

nice size rooms and they were very clean too. the bar had good atmosphere.

is noise from bar below but they provide ear plugs and it did not bother us but might not be suitable for small

our early check in request was accommodated

they have a lovely lounge bar to sit in, very comfortable

great location, attentive staff, good quality substantial breakfast.

excellent breakfast good location

this hotel is beautiful. beds are huge and so comfy. breakfast was amazing.

a lovely short stay evening meal/ breakfast good

very nice breakfast room very good

easy, friendly, clean, quiet, excellent breakfast and service, value for money

excellent value , lovely bar area and first class food

comfortable beds and lovely breakfast

the bar area is lovely and spacious with everything you need for the meals etc

the inn bar was homely and had a lovely atmosphere with great staff

mark was on the bar the first night and he definitely knew how to pull a cracking timmy taylors & guinness

all the staff from cleaners, bar staff, restaurant waiters to reception- nothing was too much trouble

the black horse has an excellent bar with bar seating (rare again these days) a real fire, and a local clientele as well as the

menu; our meal choices during our stay were all delicious; which goes show why the restaurant and bar were fully booked and busy during our stay

although it was quite busy there was room in the big car park to park the pickup and trailer

no wifi - it makes planning walking difficult!

comfy and quiet room with a really good shower - unfortunately no working wifi or internet connection on the night i stayed but otherwise great

no pressure hardly when trying to use on morning plus could not connect to wifi

the wifi was none existent

from the pub, so had to go across the road to get breakfast, as well as to seek help with the wifi, the tv and the door key

immaculately presented, friendly and helpful staff, nice relaxed bar area and atmosphere

clean comfortable spacious rooms with lovely breakfast

great breakfast!

property, decent size room, opened with a card, clean bathroom with all it was needed, bar with very nice staff, considerable size car park

great breakfast. full selection and freshly cooked. friendly staff

it was amazing to be honest, beautiful room, comfortable, run by such friendly people and the breakfast was fab

the food in the bar was fresh, well cooked and generous in portion size

the bar area has a cosy wood burner with an excellent menu to hand - could not ask for

breakfast was class on every morning and we loved it

lovely breakfast

large car park, so no problem parking

cant think of anything that would improve - except maybe something to cool down the bar area of an evening when it is

free parking fantastic, spacious, comfortable room great location free wifi great location super

good choice of breakfast options

smashing breakfast, would definitely stay again

breakfast was served in nearby pub bar staff friendly food good

weren't warned that the rooms were above a very noisy bar, noise from bar until after midnight so loud we were unable to sleep, then shouting in street

to the rooms when the bar was closed was up a very steep set of stairs

the regulars in the bar are friendly, the newly refurbished beer garden is a delight to behold and the breakfast will

needed somewhere close to leeming bar and found the 3 coopers a warm welcome on my arrival, a clean bedroom with everything i needed

the bar was extremely busy and noisy

beautiful room lovely old bar great good very welcoming staff

how we could use the back entrance to our room so we weren't trailing our wet dog through the bar or muddy shoes

from arranging an early check in, a taxi to masham, even mark jumping in my car to guide me to a parking spot

location in village centre free parking with disc ( available free at the bar) really good room overlooking the main street great facilities - comfy bed, fluffy towels, tea

only get the wifi to work downstairs

the only thing i didn't have was the wifi code

wifi didn t work

there didn't seem to be any guest wifi but as i had a good phone data connection it wasn't really a

wifi was great downstairs but less good in my room

facilitated late check out, was very much appreciated

coffee wasn't hot enough at breakfast, though i'm sure if i asked they would of sorted it for me

great place to stay, really welcoming staff, lovely breakfast :)

the breakfast is cooked to order and

so helpful and friendly good size comfortable room very clean excellent home cooked food generous breakfast

ample parking wifi upgrade lovely breakfast love the bar - great for a drink before

wifi didn't work in the room

awful wifi, missed the england match on thursday.

wifi was pretty dodgy during our visit external noise was an issue with a shop owner across the

bad wifi for residents.

the wifi wasn t very reliable but it wasn t a problem for us

wifi was great, free access to magazines and newspapers

wifi was patchy but of no consequence and that's being really picky as the rest was superb!

wifi in the bar was fine, but a bit slow in the room.

the wifi was great, no buffering at all

room , the facilities , the bar , the dinning room , the breakfast , the food , the beer , the service were all excellent

lovely comfort rooms with en-suite tv and drink facilities breakfast was very nice food in the bar

place clean and plenty hand gels in the bar area

were good with good portions, the bar was comfortable to sit and enjoy a drink

the bar was fine

kids were very welcome

the bar needed an identity, was very bland

nice location and good for families. liked the bar and also the interconnecting rooms.

good location on the edge of moors, also good access to major roads, large secure car parking

the large family room had a separate sleeping area for kids and

really friendly staff, brilliant meal and breakfast was perfect. will definitely return.

welcoming atmosphere in the pub with decent sized bedrooms and a top notch breakfast

owner and staff friendly and helpful and nice bar and food was excellent

breakfast was superb even did scrambled egg and sausage for our dog was a great place to stay and

the bar staff and waitresses are great

kids friendly ( goodie bags at arrival for kids, snacks for the road at the departure ) - the

it was room service because of covid but it was very nice and on time

dining room service from the kitchen at times was poor

there is bar meal option for more casual dining - though the bar is relatively small and cosy / intimate so

both breakfast and dinner offerings were delicious and diverse, catering to a wide range of tastes

i had to clean nearly everything save the cutlery in the kitchen before it could be used, including the washing up bowl that was covered in oil

the kitchen was very well stocked and we were left some ice cubes to use

the kitchen was not well-equipped, which was disappointing as we enjoy cooking meals when staying in

all the amenities, quality of bedding, towels etc kitchen

oled in

food was excellent and enjoyed in a lively bar area

bar and dining area closed at 9pm on saturday night and didn’t seem to be open at all on

the restaurant and bar was inviting and bedrooms were comfortable, well stocked and clean

breakfast excellent.staff and owner very pleasant and friendly.

stayed monday night and the bar was closed

the bar and restaurant area was incredible comfy and welcoming. 2 roaring log fires.

breakfast service could have been better

was a very good size with a fantastic selection for breakfast

the bar and communal areas where very comfortable and well kept

i stood at the bar 45 minutes waiting to be served

great location staff friendly and helpful excellent breakfast and evening meals

great breakfast

location traditional english pub, plenty of parking excellent menu food was fab especially the breakfast

great food - bar food and breakfast family room - large bathroom, cosy room location - great location with

the cooked breakfast was the best i've ever had at a hotel/ guest house

free wifi

good wifi, also, which is not often the case, and important because, on my two networks at least, there

wifi was a bit intermittent

not v good wifi connection in the room but it was good to have a break from the internet!

the wifi was a bit variable

we couldn t get onto the wifi.

wifi not always available

no wifi in room.

free wifi

the twin room, cleanliness, wifi, parking, the bar, the hosts george and jane, evening meals, the breakfast and attention to

the breakfast was amazing and made a great start to my day

stayed in room 2 which was near to the kitchen and because of the hot weather we had the windows open

refurbished to a very high standard - excellent bar and restaurant food menu is great and all very reasonably priced - will definately stay here

at 9 pm the kitchen did close so at 9.20 pm after checking in no possible dining

loved our stay, room was perfect for us and breakfast was delicious with great service.

friendly staff early check in good location easy to find

free wifi worked well so happy

bed too hard. hotel wifi was weak in room 103.

wifi was excellent

staff were really friendly and the wifi was very good, the room was a great size and the air con was an added bonus

fee wifi in our bedroom

the bar had plenty of choice and local hand pulled beers, the dining area is very clean and comfortable

there is one well stocked bar with cask ales with two local brews

lovely warm welcome, lovely staff, amazing food. comfy, warm and clean rooms, bar and restaurant

atmosphere in the bar fabulous

friendly staff, good rooms and a great breakfast. excellent location.

rooms well presented, food in the bar is good and dog friendly

late check out was brilliant

very welcoming & very laid back re our little dog who was allowed in bedroom & bar area

the bar is card only and i prefer to have the choice of paying by card or cash.

food and ambiance in the dog friendly bar was perfect

location was great. didn’t have breakfast

location was nice and easy to get to. breakfast was lovely

booked a basic room and basically ended up with a mini house with a lounge area, kitchen, dining area, bedroom and bathroom

the kitchen, table & chairs and sofa area were really lovely to have

they allowed us to cook breakfast in their kitchen even though they do not do breakfast

great wifi connection (better than premier inn (-)nothing really! because of the location the wifi is poor. (-)one tiny niggle was the wifi was rather haphazard. it wouldn t put us off coming back though! (-)the wifi was free which is nice, but very slow (+)room was very clean . shower was good breakfast was top notch . parking good . wifi good (-)tv reception and wifi so bad to be as good as useless

quiet location with ample parking. excellent breakfast!!

wonderful hosts & superb breakfast. free parking.

off road parking, friendly welcome

accommodation, spotlessly clean, well appointed, fantastic breakfast, secure parking and a great host

best place plumb in centre great bar great staff

little place, very nice room, heard music and noise from the bar below but 11pm everything was quiet

to richmond square and 2 miles from the barracks, 5 minutes walk from richmond waterfalls ,good size room with a nice bar downstairs

some reason there was only one cup in the room but we were above the bar so could of got another one if we asked i m sure

lovely friendly bar with excellent real ale - best pint of landlord i've had in ages

had difficulty getting onto the wifi

wifi good but broadband speed poor

tv would not show any channels and the wifi was so weak, netflix and amazon wouldn't work

the wifi was hit and miss

ough we were lucky!).ensuite cold.

lovely location, comfortable room, free wifi and friendly staff

bed not much gap and no shelf one side for lamp or to put phone beside you at night, very weak wifi, the heating was full on at night with a large radiator so we were absolutely boiling at night

no tv or wifi

wifi was limited to the bar area

to top it off there was absolutely no wifi whatsoever so i walked down the road to wetherspoons to use theirs

very friendly and helpful staff, large spacious rooms, comfortable beds, good sized tv, free wifi, amazing shower

wifi was a bit patchy in our room, endeavour. could be its location

wifi was weak in the castle suite with only some part of the room picking up the router

have liked the bar and restaurant to be open during our stay but understand the reason it

eat water pressure) great bar and very friendly staff!

of choice for breakfast, both hot and cold good wifi brilliant location for the centre of town nice bar downstairs very happy and helpful

wifi intermittent

wifi signal weak in room. instant coffee at breakfast and boring sliced bread.

no wifi in rooms 1-6..we had rooms 1&2.

portant for some people although no big deal for us) no hot water at night or in the

wifi

ough going to the restaurant just after a coach party had been through

poor wifi in the rooms, shower power very low

wifi was bad and no table service in the lounge areas

wifi worked great in every corner of the room as well

a beautiful quiet location, amazing bar staff and the restaurant food was well price

always really friendly staff, nice cosy bar area for a few drinks

just little noisy but was above a bar on a high street

bar closed before

the bar downstairs was a very comfortable place for a woman traveling alone

excellent location with friendly attentive hosts. nice spotless room with very good wifi.

i must mention that they have a splendid, reliable and quick wifi

service was excellent the breakfast fabulous, free wifi location spot on parking available free 6pm -8pm and then 5

free wifi a bonus

comfortable room with good wifi

it was great having the kitchen

friendly welcome, spotlessly clean bedroom, bathroom and kitchen

superbly stocked kitchen

early check in

room was immaculately clean as was the kitchen area

lovely bar downstairs

great accommodation, jill and elisha bar staff were brilliant nd made me feel very welcome

staff, good bar downstairs, value for money, ill be staying again next time im in

bar downstairs serves well priced drinks

only thing i would suggest is to change the bar that holds the shower curtain as it falls down.

signal did not work struggled with wifi signal if your staying for work and need good internet probably not the right

wifi signal was poor

wifi not very reliable

wifi access could have been better.

wifi wasn't the best and the telly had no terrestrial feed but otherwise great.

the room was nice and quiet with excellent wifi connection

i kept having to log in to the wifi which got irritating

they liked the hotel very much but didn'thave wifi which they'd needed

cloud wifi.

a small issue was that the wifi was very poor

it was close to where i was working, the food in the bar was very good.

i was told i could come into the bar and watch the tv they had there

although a pub i heard no noise from the bar even on a busy friday night

a lovely bar downstairs with a great restaurant

bar had a relaxed and comfortable atmosphere

bar serves was again excellent friendly staff again

the fire inside the bar was warm and welcoming

down in the bar the menu was varied and the service excellent and friendly

on arrival scott was serving in the busy bar area

black swan were really accommodating and attentive, especially with our early check in and late check out

nice rooms. good bar and restaurant. very friendly staff. great location so close to the centre.

place was superb from room to exceptional food at the restaurant breakfast and dinner were amazing i will be

breakfast and dinner excellent. friendly and helpful staff

very helpful staff, great restaurant and bar on the ground floor

a gem of a hotel , fabulous location quirky bar area , staff were amazing very friendly and welcoming and the food was fab , bathroom and

nice to have free wifi and parked car on the premises, however we arrived early and limited spaces so if we got there

free wifi

unable to log on to the wifi

free wifi good size comfortable bed

issues with wifi

clean tidy new bar manager

the bar staff were very helpful in organising us a taxi

the receptionist/ bar staff member was super friendly and even though there was something not working in the room and

friendly staff, great bar ud83cudf78

time in the bar the singer was excellent halfway through we got free shots, nice gesture

bar maid was really lovely, who checked us in

it has been taken over by a new manager who is excellent. bar staff are excellent.

excellent breakfast and good bar prices.

you were always welcome to sit in the bar and use wifi there, even when it was closed to the public

the two girls behind the bar were so lovely and accommodating to me when i arrived

friendly, helpful and personable hotel, bar and restaurant

of the food was excellent - including the evening meal in the bar and breakfast

great food at a good price and fabulous breakfast

breakfast was great and very filling

the only minor thing was the flies in the bar area with no apparent deterrents or traps..

bar was lovely and really good food

a lovely hotel, good food and bar very comfortable room

beautifully decorated for christmas inside and lovely bar area

it has a really good bar area with plenty of seats available for food & drinks

very nice big property and bar and lovely staff

very clean, excellent breakfast choice, friendly staff, lovely area.

breakfast was good with a varied menu

they let us have a late check out because we were travelling straight to a wedding

dinner was extremely good as was the breakfast

evening meal was lovely, breakfast excellent

great place, beautiful views, easy parking, friendly hosts.

fantastic, safe parking

3 of us, had some 14 families members join us for last minute food and drinks, bar staff were brilliant

i ate in the bar this time and had the burger, which was excellent

had to go to the bar to ask for toilet paper which was not provided in the room

food was delicious and bar had a great vibe

a great pub atmosphere lovely locals would stay again little lad behind the bar was a very

were lovely, the room was nice and clean, the shower water pressure was super dooper, and the breakfast was brilliant

the idea of continental breakfast served in the bedroom

the hotel was lovely and clean staff was amazing couldn't do enough for u so friendly only had breakfast but that was very nice we both enjoyed our stay and can't wait to go back will definitely

the breakfast

breakfast was great

spa bath was very relaxing after a long journey

informal atmosphere, lively bar area, softly lit with candles

was like having a spa in the bathroom

on arrival, excellent room, spotless, and looked like new, complete with a complimentary yorkie bar (nice touch)

room was cosy, spotlessly clean, warm and so comfortable - we had an amazing night's sleep - the spa bath was a surprising and perfect addition

hotel is fine but the wifi is not very good, limited access and intermittent

wifi didn t work but they may have just been on the day i was staying.

wifi only allowed access to facebook and twitter so really did not serve the purpose i

wifi is rubbish

hated the fact that you had to go through all sorts of hoops to get wifi access, having to give personal details, email address etc to the providers

excellent parking, wifi and tv. good breakfast and quiet location

wifi not secure

wifi signal quite poor.

wifi worked well

the wifi was slow and poor, and the water flow from the shower was very poor.

a fight outside first time in all the times we have stopped there this has happened however the bar staff dealt and tried to defuse the situation as best as they could but someone clearly could

friendly staff fun bar great cocktails central location good karaoke

received a warm welcome when i checked in at the bar, so after leaving my luggage up in my room, even as a lone female traveller i was happy enough

have any tea/coffee facilities, the pub was closed and not everyone wants to go down in the bar area, especially if there on there own

the rooms, toilets and facilities were all very clean and well maintained, furthurmore all of the bar staff were extremely friendly and very helpful, for the price i paid it certainly exceeded

our room was spacious and comfortable with excellent wifi

good free wifi too

location for exploring the dales, quiet, clean, warm and comfortable, good free wifi, free parking, excellent breakfast included in the price, evening restaurant good quality and

fantastic wifi and great packed lunch. tv had netflix.

friendly and welcoming owners and staff

the beds were not comfortable and there was no free parking provided. also there was no wifi.

no wifi, no parking, bathroom fittings dated

no parking and wifi did not work

plenty of tea and coffee and free wifi

wifi didnt work

minor detail but tv wouldn t attach to wifi to use netflix but not the end of the world

room wifi was strong

welcome, no parking for guests, no usable wifi

i think the wifi worked the service for ipads and phones was hopeless

was amazing , size superb , comfortable , wifi strong , nespresso machine a nice touch , bar has real character and location is amazing

room was great for working - good sized desk and wifi connection

clean room, good wifi for online meeting, nice breakfast.

wifi perfect

wifi could not get onto the wifi

good wifi

everything except poor wifi in the room.

we had problems connecting to the wifi and eventually gave up

wifi wasn t brilliant

wifi not working in our room which was v inconvenient. breakfast choices great

huge comfy bed, lovely bathroom. wifi good. friendly staff.

the night porter

d thanks to the chef)

left on, i must have been in too much of a rush to get showered, changed and down to the bar which is very well stocked

breakfast was outstanding

waited over 30 mins for breakfast to arrive.

wifi was intermittent early afternoon which provided difficulty for my business call.

very poor wifi, pool closed for refit the one time my wife joined me for tractorfest

wifi difficult to connect to with android appliances

wifi was good, would have been grand if it could hook up to the tv to watch streaming services

bad / no wifi connection in room.

they were able to get us an early check in for a wedding. friendly staff.

breakfast was amazing ,staff friendly ,beautiful location .

an hour for food but the quality compensated for the wait excellent steak and home made chips breakfast the best porridge ever

good breakfast selection and thanks to emma for the prunes

awesome breakfast too

poor wifi.

wifi

wifi poor, rooms could be cleaner

the wifi could have been better because it was really slow

i think the on site pub should do food also the wifi was very patchy

good room, clean well equipped. good parking. great pub, friendly & the food was excellent.

the owners and staff were all very polite, plenty of parking and the decor and facilities were all up to date

updated rooms. comfy bed. good parking

hosts and locals very friendly , had a meal in the bar and it was excellent , nothing was too much

clean, location to racecourse, host, facilities, comfort, parking, quietness through the night.

could not log on to wifi. everything else ok

wasn t able to access the wifi

and tidy, spacious room, had the choice of a bath or shower, comfortable bed, free wifi and the food was

could'nt connect to wifi beyond the top of the stairs

so tv and wifi were either non existent or limited

wifi good

location very peaceful great staff shame no wifi ask manager his answer walls too

rooms well equipped and very good wifi

our room was comfortable and quiet, wifi worked well and the shower was really good - took a little to get the temperature right, but

room was comfortable, clean, well equipped, given the wifi password on arrival, another first time for us

didn't like i couldn't find the wifi password anywhere and wasn't given it by the reception upon checking

liked the free parking and wifi, the proximity to a petrol station, and that pets are allowed

wifi didn't really work, although 4g was sufficient in the building

wifi is good

there was only one bath towel and one hand towel between two people, secondly there was no wifi access in the room and thirdly there was no electric socket near the bed

not a hotel if you just want somewhere to sleep for the night and go then fine it said it had a bar but i never saw it as couldn't take my elderly mother over the car park in the dark & you need

crappy beds! no bar or restaurant small shower. got wet going to the room. depressing place!

uncomfortable to sleep on, there were no shower gels or shampoo left in the room so we had to use bar soap for the shower

bar next door and an indian buffet restaurant other side with 10% off for hotel users

showers don't stay hot.hotel attached bar closes to early midweek.