but, the breakfast was a charged buffet

not enough staff. bar was closed because there was not enough help

the front desk didn't know the times when the bar would be open

bar was not open 2 days of stay advertized open 7 days a week

didn t get breakfast cause it was $15 person

heated pool, that truly is heated unlike other hotel pools, will bring us back again and again

they breakfast was good

the pool and breakfast hours could be a little longer.

they also have a gym, which is a nice bonus

no microwave in room. pool only goes up to 4 ft.

the area was very comfortable, was really nice having the kitchen area

there breakfast was 8/10 very big selection

the breakfast was excellent

the beds were very comfortable and the kitchen space was perfect for the 2 nights we were there

the room was spacious and comfortable, had refrigerator, simple dishware, and kitchen sink!

the room was very clean and comfortable, the gym was awesome not much equipment however still a good work out available

breakfast was excellent and the breakfast staff was very helpful

the gym and laundry room was very helpful

free laundry was the highlight

then after we had about 6 people in line to register i went back and found a person in the laundry room to go find an atendant

the pool and gym were a nice addition too

the room was very nice and clean..beds were comfortable. breakfast was great.

the kids loved the pool

pool and room

laundry facility was very inexpensive, only $1

free parking, wifi and hbo

there is a nice pool

breakfast was great

kids loved the pool

ample parking

the heated indoor pool was in great condition and we had a lot of fun swimming, they even stock towels in the pool

breakfast was great and the location was perfect.

the breakfast could be a little better. not many choices and the same food for two days.

bonus is the wonderful warm pool

breakfast was not that good

outside pool noise and kids running till midnight

key card access for going in and out of breakfast area and pool area.

good free breakfast

the breakfast area had a very nice variety of food items and we really like the way that you could only

we didn't get to enjoy the breakfast, or enjoy the room

would have liked an indoor pool.

the pool was on the small side for such a big hotel but kids still had fun

the pool table

also for as big as this hotel is the pool was very small

everything!! pool table, foosball, the spacious room! starbucks!!! breakfast! virtual top golf!!

favorite part is how the suites has small kitchen big enough to do the job

the security of the building and kitchenett

some kitchen utensils would have been useful i was aware they were needed but traveling on a motorcycle

kitchen but unlike other hotels with kitchens, no plates or silverware

having kitchen area is a nice feature when staying for more than one night

limited breakfast choices, laundry room out of order

the breakfast was great (my husband's favorite part of our whole trip)

small children were left unsupervised at the pool and were a disturbance to everyone in the pool

pool. price. location.

have a great breakfast

facility was complete with pool, gym, nice breakfast, nice in room appliances

great breakfast

elevator. pool was dirty. room small

the pool was too cold to use

pool was closed

also had terrible odor in kitchen, turned out to be under the sink; maybe leftover garbage

kitchen was very lightly stocked with only basics.

we stayed a full week, we liked having a full kitchen to cook in

full kitchen and living area - the amount of space

there was a full kitchen with granite countertops, and a fold out bed and chair

the kitchen and bathroom were very nice and had very good water pressure

kitchen was not stocked at all unlike other extended stay suites

the small kitchen area

no carpet in the room and the pet fee is so affordable

liked the kitchen

great wifi, good location for why we were there.

and my children got to use wifi on their tablets

this is absolutely rediculous and the free wifi has one signal that wont even connect to your phone and if it dies it don't stay connected

parking right outside my door

parking was never a problem

up at 4am on a sunday to people blaring there music right outside my door while i have 2 young kids

this matters when you have kids

it was very close to my kids. there are plenty of places to eat nearby. i didn't see any bugs.

close to my kids, shops, and restaurants

at front desk worked with me for early check in which i appreciated very much

the spa tub

breakfast sucked

the spa tub and king size bed

the breakfast options i think they could widen it

because of pandemic no breakfastud83dude14

gym needs big time upgrading; treadmill does not work, bikes are very old

gym needs big time upgrading; treadmill does not work, two bikes are very old

breakfast was poor , and there taxi form was very slow in coming to pick me up

the 'gym' only had a bike, elliptical, and a treadmill

the breakfast has a large selection and was very tasty

kids running up and down the hallway

good breakfast and indoor pool

pool was not available for the kids

breakfast and compfy bed

the size of the pool was great. the breakfast was exceptional. very accommodating.

breakfast offered many options and the staff kept

pool was nice and warm, but needed to have some umbrellas around the pool

people drinking in the pool not controlling their kids

very clean. staff friendly. great breakfast, great location

staff accomodated us for early check in,it was a great help since we have kids

the pool

not far from downtown town. about $10 in a uber/lyft. great breakfast

they had a hot chocolate bar that the kids loved. the complimentary coffee was also very good.

, airport shuttle, staff, everything, excellent water pressure in shower , will stay there in the

like environmental options like real dishes at breakfast area

no drinks at the bar save for beer, despite menus suggesting otherwise

clean and nice shuttle service. park and flu option is best.

was not free, there is no hot tub, towels at the pool stayed empty, and we should not have to pay to use your parking

indoor swimming pool and lots of indoor and outdoor seating. loved blackout curtains.

did not have free breakfast.

the free wifi was fast and more secure than other public locations

price, good location, free hot breakfast, and high speed wifi

the rooms were clean, the staff was pleasant, the van to/from the airport was convenient, the wifi worked fine, there were ok

free wifi

good cable tv and free wifi

easy checking nice comfortable room bar and restaurant good breakfast

the breakfast buffet was $10 and not grand, i would have bought it for $5; both days.

the easy shuttle and clean place. the staff was helping

hotel, cj at front desk was very friendly and helpful, bar staff were the best

shuttle service was great

the pool area has plenty of seating

would have enjoyed it better if we weren't so tired from being kept awake by screaming running kids

very nice and professional and has airport shuttle

hot breakfast items were cleaned out by kids, not replaced

breakfast was awesome

location to the airport and there is a free shuttle bus from airport to the hotel

the room was bigger than i expected and the breakfast had a great variety of options

was amazing aside from housekeeping walking in my room after i called front desk and asked for late check out

shuttle service, convenience to airport and restaurants. front desk person was awesome.

great breakfast & location!

the breakfast was a muffin and a breakfast bar in a prepackaged bag.

the breakfast was amazing

the room was super clean and we loved having our own kitchen area during our stay.

nice rooms with kitchenette. customer service great!!!!

also, they have a good ev charger, which was one of the main reasons we selected this hotel

and gym were closed

friendly staff had nice pool was very clean

i enjoyed the pool and the staff was very friendly. also great location

the swimming pool and the bed was so comfortable

pool wasn’t open

wifi, breakfast not included and expensive, sound of elevator high volume the entire time, people

ere elevators were, if food available, wifi

wifi was extremely slow and hard to get in.

wifi is a bit shaky

good wifi

the swimming pool needs a little work

free shuttle to the airport

noise in the hall way easily and sounded like little kids above us were running a marathon at night

pool was nice but had debris in it

a mistake but the charges only appeared after the hotel manager told me to swipe my card for a pet fee it was all bad will never stay at this hotel again

close to airport and shuttle to airport free breakfast

pool

we also got to use the swimming pool and the gym

pool, breakfast, hot tub, etc

the shuttle bus

staff was incredibly warm and friendly. airport shuttle was very convenient

close to airport. shuttle service at 4am is excellent with a breakfast snack box to go.

great breakfast and comfortable bed and friendly staff

liked the hot breakfast bar very much!!!

i liked the fact that they had a grab & go breakfast available during the covid-19

laundry, gym and internet/printing facilities also good

shuttle take you right to your terminal if flying

friendly staff, great location, they have a shuttle

the breakfast was not as good as we have had at other places we stayed.

is no shuttle service for pick up at the airport unless one is staying another night

i appreciated the early check in and late check out, thank you

location,early check in time,had a fridge

no pet fee

early check in time.

i was also beyond grateful to hear that there wasn't a pet fee for our little guy

checked beforehand on the shuttle hours

the free hotel shuttle was nice and came on time

plus loved the full kitchen

our door handle latch for our bathroom in our room stuck and locked us in the bathroom while my kids were in the room

staff was super friendly and responsive to your requests. great location. nice breakfast

very comfortable rooms, lodge area; a great breakfast; excellent bed and linens.

they could have had breakfast a little later on the weekdays

room, kids loved the pool and the breakfast was outstanding

i really liked the rooms and the breakfast was good ( for free)

clean, comfortable and big pool

they have a shuttle that leaves at 4 am for those with early flights

spa/pool was closed.

actually served breakfast and had the spa open

breakfast was a surprise, i didn't expect the choices or the quality of the food available, the

the breakfast was good

we loved the restaurant and that the bar opened til 11pm

pool was closed for maintenance.

the outdoor pool area is very nice

he kept following us and kept a close eye when we were heading back and forth to laundry mat

nice bar, decent food in the restaurant, nice guitar shaped pool and nice gym

the tvs have direct tv channels that was amazing and the kids enjoyed that

pull out sofa, well designed room space with sink outside the toilet/bath room,, nice outdoor pool, kind and helpful staff, love that the room has a ceiling fan, breakfast was varied and had

nice room, breakfast, pool, and even airport shuttle all for a great price

friendly and helpful staff. great location and shuttle service,

my group said the breakfast bar was one of the better ones we had in awhile. great staff!

breakfast till 10 would be nice

and they offer a shuttle service to the airport everyday from 5a-11p

breakfast

very clean. easy check in and check out. gym in very good condition. good breakfast. new hotel.

the hotel shuttle was able to pick me up after giving them a call

the staff was helpful in arranging a shuttle to transport us to downtown for $10/per person round trip

needed shuttle service to grand ole opry and also to broadway.

did not ask if we needed airport shuttle and there was no signs that it was available

nice bed and shuttle service excellent

gym very old non-functioning equipment - room was not that clean

pool was closed due to maintenance man being absent

the room was big and spacious. very clean, and the breakfast was yummy

me and my fiancé was in the room in the bed at the time and it sounded like kids

location and shuttle service

there was also a shuttle to bring you directly downtown to broadway which was only a $10 round trip

next door to the laundry facility

kitchen available but had nothing there for fixing or eating there?

full kitchen

i liked the convenience of having a full kitchen in case i needed it.

room was clean & smelled fresh used the laundry facilities & was impressed

we were the only people in the bar area waiting for an uber and the bartender was extremely abrupt

close to the airport and about 5 miles to the city centre, we had hire car but there is a shuttle bus from the hotel to the airport

pool being closed

staff was great. proximity to airport and the shuttle service were positives as well.

a bar of bath soap would be nice.

the fitness center was equipped enough for what i needed

full bar and pool table area

know this is knipicking, but the staff, especially the bar tender made me (and other guests) feel like we were inconveniencing them

bar down stairs was completely under stocked i asked for 3 different things off the menu and they

we got food and drinks from the bar and the nashville hot chicken and waffles was definitely a 10/10

room was very spacious with mini kitchen and large bathroom

they had a little convenience store inside the hotel and they had a late check out and really accommodated us while we waited for our truck to get fixed

the room is big and having a kitchen is great when staying for a week or two at a time

liked how the laundry machines were free to use

they offer a standard 2 queen bed room with kitchenette or a king suite with a pullout sofa

so clean. the breakfast area was safe and clean; especially during covid!

the gym was open and there were some hot breakfast options which most motels were not serving breakfast

big tv in room, single use ice buckets, and great breakfast

do early checkout room was a bit noisy —especially with the folks in the room above us—little kids stomping their feet —it only lasted about 30 minutes though so it wasn’t

breakfast was a little short.

kitchen in the room

the only slight issue we had were a few ants but they we're only on the kitchen table.

my room has everything i need to be comfortable, they have convenient laundry facility

it had a kitchen

room you had to ask for these from the office breakfast very basic pre packed bars etc clean good laundry no extra blankets available when temperature dropped with snow

no free wifi. no vending machines. they are charging $3.00 for a candy bar! that's ridiculous!!

wifi costs $4

think wifi should be free for guest

free in room wifi was slow but had 2 pay for service options if upgrade was desired.

wifi horrible on my sprint service droid not the fault of hotel

was very clean, and the breakfast was delicious

there needs to be doors between the lobby and the rooms to keep it quiet too much echoing, the breakfast needs more of a variety and less powdered eggs

my grandson enjoyed the pool

indoor pool and spa

i didn't have breakfast, left very early the following morning.

the breakfast is great

every thing......staff were awesome.....pool was great.

i used the fitness room

advertised fitness room but most of the equipment was broken

breakfast was boxed sausage gravy (rubbery) and the biscuits were hard and cold

no early check in

staff was nice and the private parking safe place as well as the breakfast was great as well as early check in was no hassle at all very peaceful no drama or nothing at all i love that price you

friendly staff, comfy bed, good breakfast

very comfortable, traveled with 2 kids.

spacious, clean room & with good facilities. great location. really good breakfast.

shuttle to downtown

to airport, convenient to all parts of nashville appreciated being able to check in early shuttle driver very

breakfast was very good, a lot of options, david was very nice and made sure we were taken care of

the hotel gym is actually quite good.

had shuttle service from the airport and back

the towels could be bigger, but the kids enjoyed

the shuttle driver was very nice and helpful

the indoor pool was working just fine and my kids all enjoyed it

prepared breakfast and actually tasted good

great breakfast and gym.

some more sugar free and low carb options for breakfast would be nice

breakfast was somewhat disappointing

we would have loved to have had the pool open.

staff was nice. breakfast had a lot of choices and hot.

more kitchen supplies to cook in

pool & outside bar & entertainment

also, the gentleman at the bar and at breakfast working is an amazing employee

everyone from the front desk to the shuttle driver provided exceptional customer service

we took the shuttle to the oprayland hotel and anthony took us right to the door and when we called for him to

24 hours pool!!

it has a pool, gym, jacuzzi

and breakfast buffet was excellent

happy hour and breakfast bar was fantastic

good size gym and pool area

loved the spa and the staff was the best i have ever encountered.

free wifi unless you give them all your information to sign up to be an honors member

wifi is really fast

parking wasn t free or wifi

ordered pizza to be delivered and the other people working at the front desk was very rude the wifi didn't

the wifi didn't work

for money, staff very attractive, has a laundry, a $10 per person return shuttle service to downtown

good breakfast

went i went to pay for parking that lady at front desk was asleep so i drove to airport where i

i set up the shutter bus to airport , i staff forget to informed the shuttle driver to pick me up early morning for the airport, i have

when we told hotel staff of how unsafe it was for the kids do be swimming with tree branches and dirt in the pool, they told us that they couldn’t do

5 a night) to park my car and it wasn t on their website that said parking, wifi, etc were included

was a charge for parking and wifi it said those were free

$10 for facilities and wifi both that i did not use

room was clean and spacious, free wifi worked well

wifi was slow

is random as can be the loudness an kids playing ding dong ditch when we have a service animal an a newborn it was a joke slept in the

we got to the hotel very early and from the night clerk who checked us in to the breakfast and front desk staff later that morning, we were treated very well

wish it had an indoor pool/whirlpool!

not hyatt's fault and they made the right decision, but still a bummer for the kids

we found out on our way to the pool that someone had broken glass in/around the pool and mgmt closed it

fitness center was all broken

saw a large cockroach near the laundry room and a smaller roach on the bed in our room

the dryer in the laundry room didn't work

pleasant atmosphere, friendly staff, decent breakfast and better than average fitness room

fitness facilities

candy and peanut butter was spread on the walls and the beds look like kids were jumping in them before i got there

shuttle service was horrible

the staff was very courteous their breakfast was ver good. i would stay again.

the bed was comfortable. the room was clean. the gym room was clean with equipment that worked.

having a nice gym, i did not like the cleanliness

the swimming pool closed to early

pool is 9ft and the rooms are clean and staff is friendly and the oyster restaurant next

pool was to far away

everything was great. i just would have liked a few more choices on breakfast

was great breakfast was okay i took 2 of my sister's they both needed a little vacation time we had a great

very clean and have no smell.,kitchen is pristine though our room had whole in the wall,

clean room more space for kids

clean, and got early check in.

beds were amazing, super comfortable, the christmas decor was so pretty,, the breakfast was really good ,absolutely love the hot chocolate bar,very

my kids were sleeping and woke up to pure terror

wish the breakfast wasn?t the same everyday

breakfast ended at 8:30. wish it was still 9:00. may be have coffee out longer?

could see into breakfast kitchen, looked very

staff, breakfast was still available but was just grab and go which works fine for me in the current

breakfast was ok

easy check in. friendly staff. breakfast. convenient to alot of things.

the outdoor pool

no breakfast served

kids didn’t like the fact it had no indoor pool, and no bacon for bedroom.

asked for a late check out the staff didn't acknowledge that i asked and the cleaning staff kept beating on the

did not eat breakfast.

offered an early check in, if room was ready without many questions from travelers needing to unwind and relax

free parking, free wi-fi, free cable, free coffee & tea, free breakfast (pre-packaged pastries, oatmeal, & fruit)

have tons of pastries in the morning for breakfast

with everything, a light 'continental' breakfast to start off every morning cannot be beat

that ice was not available in the breakfast area during breakfast or any time.

clean comfy bed and smell great inside nice hot water nice breakfast

pulling a small trailer and the front desk made sure we found a place to park it

everything, great location, close to everything we wanted. great breakfast and staff.

it was a great location, really helpful staff, nice little pool, great price.

breakfast& service

the breakfast area could have been a bit bigger

nice little bar in the lobby

we liked everything however, maybe you should all think about having a laundry room on premises.

manager went out of his way to accommodate my request fir hot tea upon checking in at night and breakfast in the morning

the gym was to small and there should be a warm pool

i got a $10 roll of quarters to do laundry and it was short 50 cents

beds were comfy. and the spa tub was relaxing.

only two things that could have made it better for me were if they had a gym or someplace to work out, and my thermostat seemed to have a problem with shutting the heat off

convenience to the grand ole opry there was a laundry facility and small gym there was a pancake maker at breakfast the a/c was controlled in the room there was a safe in

no restaurant or bar service until 5

for the cost some type of complimentary breakfast bar would be expected.

allowed an early check in

the pool water was too cold to swim.

the rooms were very comfortable and the the pool was very nice.

the breakfast area may be the cleanest i have seen

it was just a basic breakfast bagels,oatmeal and cereal. they also had muffins and boiled eggs.

hot breakfast would be nice. microwave only in food area, not in each room.

the only thing i would add is a protein to the breakfast

some additional protein options for breakfast would have been appreciated

appreciated that there was no carpet, and the suites were well laid out

breakfast was included.

always prefer a more elaborate fitness center, but i also must admit, that as a lifelong gym rat, my expectations are somewhat different than most

not drain (30 minutes after shower and the tub had not drained), bed was soft and lumpy, $25 per pet fee

did not disclose the pet fee, only asked for my card for incidentals

staff, cleanliness, pool, gym

although i didn't make it to breakfast, it is available

the pool is fantastic! over all ,great place to stay at a good price!!!

the pool was to cool for us- temp is set at 80- which is fine for most.

also the guy that was doing breakfast was nice and polite

no gym.

breakfast was great and staff was super friendly will stay again for

breakfast was excellent, well above most other

gym is a little skimpy.

close and convenient to the opry and opry mills. nice rooms. great breakfast. we’ll go back!

great if you have oatmeal packets, hot chocolate, or instant soup with you- parents with kids and business travelers understand this

indoor pool, spa and breakfast was fantastic.

my kids feet were black just stepping on it

i'm usually not a karen. but the pool area needs a little attention. the floors just felt dirty.

pool, breakfast, location

ground level parking right by the room