wifi was a little sketchy at times which is my only 'complaint' if you want to call it that

no wifi

no wifi

wifi was horrible, price was too high for what it was

wifi was slow. trains are very close.

i was charged a pet fee for my service animal.

cheap pet fee

the pet fee is higher than similar hotels and no pet area is available

need better wifi.

poor wifi connection, no internet

there is wifi and it is strong

the tv has no volume on three channels and the wifi sucks

bathroom had some mold in the shower. no wifi was provided

wifi, clean, mini fridge and microwave

though it wasn t the warmest)

they have laundry and computer printing available if that's needed

was not informed that there was no room service they should have left something in the room for us to clean bathroom tub and sink

nice fitness area

spacious room w/kitchenette

the kitchen is perfect for the weekend

laundry out of

got pan & saucepan from office otherwise the kitchen would have limited use

i had to have an early check in and they met my needs as per our reservation agreement

breakfast was plentiful with a variety of choices, healthful and handy

didn’t have breakfast as we were meeting family members somewhere else

breakfast could have had some other protein than eggs

had to climb three floors to the room and the laundry room was hot because the door to the heater room was open

selection in the morning breakfast bar and there were enough miscellaneous food items that the kids had an alright breakfast

breakfast, parking a wifi included

wifi was good. housekeeper cleaned very well. pillows were soft. ac was super cool

the wifi worked on my laptop but not my tablet or phone

free wifi and parking was a great perk

wifi log in was difficult

stay, easy park and a very nice outside heated pool

pool was too cold though and sauna not turned on, but i wouldn’t have used it anyways

and the pool is wonderful

would have enjoyed the pool

great fitness room, slept amazing, great location and room was very clean.

room and gym are really outdated and unclean.

no room service/kitchen or mini bar

clean comfy. pool for the kid's to swim. and breakfast in the morning.

guests weren't wearing masks in gym and in hallways

the pool and spa were nice, and we appreciated the efforts staff made to provide covid-safe breakfast

we were able to get quarters and laundry soap from the office staff so we could wash a load of laundry

the guest laundry needs to be updated

there is also a laundry facility on site and plenty of parking

rooms and the staff was accommodating with parking our truck and trailer

close to country club for a college golf tournament

great location, fantastic room. free shuttle to amtrak station

didn’t eat in the restaurant but the bar is great- also with river view

pool opens really late so we couldn't swim our last morning there

shuttle driver was very friendly and helpful

they even have ev charger and a fire pit at the front of the hotel

well stocked kitchen

good breakfast

breakfast is ok, but there are no healthy options

nice gym room

and good smelling rooms, nice breakfast in the morning

the breakfast was

it was clean, comfortable bed, had a kitchenette that wasn’t expecting to have.

nice to have a kitchen, but the fridge had no freezer and the cupboards were empty: no pots, pans, dishes, or

not an issue for us but there were bare kitchen facilities in the room, but no utensils (which seemed a bit pointless)

getting on the wifi was very easy

pool needed more ventilation

we didn't get to use the gym or pool, but appreciated the option

restaurants and shopping downstairs were great! as were the rooms. kids loved the pool.

restaurants and shopping downstairs were great! as were the rooms. kids loved the pool.

the wifi didn't work at all.

very cosy rooms with all the things- mini fridge, wifi, bathing products, robes, and a comfortable bed

the wifi was fast

our last two stays in eugene were at more chaotic locations, near busy streets and with sketchy parking lots, so this felt like an oasis of calm

the inn and grounds are beautiful and charming. the breakfast was fantastic! plenty of parking.

also, i got done with my class early and it was raining hard so i called to see if i could get an early check in

town for a job interview and they took the time to tell me about the area as well as arranged for late check out based on my interview schedule

great breakfast choices, mini store for extra snacks.

breakfast was good. good food options.

rooms were great, kitchen was a great bonus as well as the daily breakfast that was included

breakfast was great-healthy choices.

breakfast was ok

the hotel is located in the city center which is convenient the gym is good and staff friendly

i needed towels, food, or access to their pool and they went out of their way to give it to me

the pool seemed a little underwhelming

pool (and pool area) are perfect for families - the pool isn't too deep, and there are numerous

pool & workout room are under renovation

breakfast was good, and one of the ladies who was in charge of that always stopped to chat with our

the staff are always sweet and on point love the rooms an the breakfast:)

breakfast was excellent, the room was super clean, the pool and hot tub were awesome and open 24 hours

also the continental breakfast has hit food, is fresh and not stale or dried out and recycled

not a great environment for kids ,couole having sex in pool

they had an area in the room that room service was put into so no one had to come into the room

as it was, they needed to associate with another restaurant so the room service menu wasn't very extensive

quiet room with balcony and view, refrain in room, bathrobes, large bathroom, aveda products, room service before arrival , parking service etc, etc

really liked the fireplace, shower, and looking forward to utilizing room service on our next trip

room service was great and i loved the individual lockers

the staff from the front desk, to breakfast area, to housekeeping was

the pool was great for a swim after a long drive , the gym was setup well

was quiet, the view was beautiful during the night,and my favorite part of staying there was free laundry

room size and accommodations like partial kitchen, table for eating, etc.

and gym, a large room to accommodate family, sofa bed, laundry, breakfast, lots of storage in

rooms are updated and very clean. free,hot breakfast was great.

good breakfast and comfortable stay

butter for the toast, and an alternative to half and half for coffee like soy or almond milk, pet fee of $40 per night for small dog was

the pet fee was pricey

much to our surprise, there was a full breakfast, complete with good pastries, eggs and bacon

amazing fresh breakfast ! very clean and confortable

gym was smaller than what was in the photo.

good laundry facilities and excellent breakfast options

breakfast was perfect

gym is very small but it was adequate for me

location, pool and hot tub were very nice, and clean

the little gym was almost perfect for my morning workouts

the staff was friendly the rooms were clean and the breakfast was great.

we took our continental breakfast to our room due to too many noisy kids but overall it was a nice experience

the gym was a bit cramped and could of used a few more machines or dumbbells

more variety at breakfast.

no breakfast because of covid-19. not the hotels fault one bit.

bed was very comfortable, it was quiet all night. nice breakfast.

he didn’t even say good morning when you came in for breakfast

laundry only open certain hours

breakfast was awesome

loved the pool and breakfast! great hotel, room was very nice. clean!

no breakfast

breakfast was great

system was down for the pool/spa so they were closed

excellent wifi. clean, spacious room

wifi should be much better

wifi down stairs was spotty

tv with the wifi hookup and no regular channels

wifi worked but was not quite as fast as i'd like

pool, gym, the free breakfast, restaurant bar and much more

hotel is built for athletes, amazing gym facility and proximity to athletic fields

wish the bar in the dining room area was open and tv or music on.

pool, gym, the free breakfast, restaurant bar and much more

pool, gym, the free breakfast, restaurant bar and much more

could add fruit for breakfast (an apple for example).

we had a great stay. very convenient for our attending events at mka. breakfast was good.

what was described as a continental breakfast was more than that, and included scrambled eggs, yogurt, waffle maker in addition to the

staff was friendly and the breakfast was nice

used the pool, enjoyed our stay

they have nice local beers and breakfast!

i loved everything from the staff to the breakfast and accommodations

enjoyed the breakfast and the fact that the coffee was as good as starbucks-which was right next door

option of to-go breakfast items

and the breakfast service offers many options

were a little slow getting towels to us at the pool

booking.com not letting us know there was an indoor pool.

not having the continental breakfast because of covid:(

nice pool & hot tub, although it was quite crowded nearly all the time

location, breakfast. i am a repeat guest.

the breakfast was delicious the eggs were super fluffy and waffles were delicious

really enjoyed the breakfast and the peacefulness of sitting on the pad by the pool

laundry room available but not really advertised to the customer unless your looking at a map

dirty laundry room, the air dryer doesn't work.

nice staff, simple clean room, nice pool & hot tub.

we had a family with kids who ran back and forth from 7 am until checkout

managed very well, super clean, nicely maintained pool, spa, amd overall facility

the breakfast was one of the best for a for a hotel breakfast buffet

few small issues broken hit dryer getting change for laundry all which were handled

furnished, clean, very quiet (and we were only a few doors down from the lobby and breakfast room, by the elevator)good breakfast

free laundry facilities and parking

i called the night before to ask about an early check in as i was traveling from out of state and would be arriving in the morning and after

loved the room, the size of the room, the kitchenette (fully equipped like a resort), the laundry facilities (free service) the cleanliness and the seemingly soundproof walls

the rooms are gorgeous and the free laundry was amazing! thank you!

very comfortable bed, kitchen set up nicely

parking is a problem

very good breakfast

the elevator was slow so i took th stairs instead. parking can be tricky if it s full.

let customers know is only 1 parking spot per room

sure if there was enough parking if the hotel reaches capacity; luckily, we were there on a weekday, so there was no problem

clean…..well designed facility…..good gym….very pleasant staff.

gym was nice and had most that you would need

clean, quite, very comfortable bed and pillows and a nice breakfast.

wasn’t very many breakfast options

extremely pet friendly and great breakfast

gym and pool closed

nice big pool and hot tub and the gym was nice as well

breakfast was good and there were many choices and the hotel was nice, the room spacious and

constant hum of the fridge, gym not open, the phone blinked each morning (making me think i had a message) and staff didn't

pool was a little cold, breakfast was okay, not great, had to ask for sheets for the hide a bed and

had a pool, but too cool too swim

staff friendly. made good use of the pool. good value.

difficult, had to skim the pool myself so my kids could swim,they advised us on a pizza joint, but pizza was disgusting(not

to park the water truck down on the main part of the road where i couldn't

pool closed