pool wasn't open but it was april 27th

breakfast was yum

breakfast was really good, clean room super nice staff, yes we would stay again!

very clean and nice breakfast at a affordable price

free breakfast wasn’t bad

the bed was very comfortable. breakfast was more then i expected. staff was very nice!!

everything was great. the breakfast was the best!

great staff, room cleanliness, breakfast

the morning breakfast was delicious, and the hotel in located in an area with eateries, a movie theater, a mall

beds comfy, good breakfast.

was so much to do and in door swimming pool

the pool

the location was great. i went to chick fil a for breakfast

the staff, the new renovation and especially the pool! ud83dudc4dud83cudffb

the pool isn't work because is close for construction

not use wifi

the breakfast was very minimal unlike other chpice properties,

complimentary breakfast was below par

cereal selection for breakfast could have been better

the morning breakfast was just right

breakfast fell short

breakfast

breakfast: delicious omelette with cheese, cereal, pastries, yogurt and other good food available

everything was great and the breakfast was nice

staff were nice, but couldn't commit to an early check in

breakfast was a breakfast sandwich i’m sure due to covid

very clean . free breakfast. great price

the free breakfast

the only issue i had is the breakfast menu is very limited, with terrible choices

breakfast was ready at 6am each morning

i like the breakfast and everything was out and ready

pool was super cold, no point in having an indoor pool if it’s freezing that was my point in

having pool towels was a plus

easy booking clean room cheap price good breakfast.

breakfast had moldy old pastries

clean rooms nd the kids loved the breakfast bar nd pool

i wanted to use the gym but it was closed

easy check in. check room. breakfast & coffee good.

the kids in there were extremely rowdy and causing lots of noise

that i didn't go to the gym

amenities in room were nice and breakfast was very good also they kept breakfast area

bacon for breakfast, will be good to add more breakfast options for the kids

very clean rooms and great breakfast.

new hotel, good pool

was clean, breakfast was delicious and i appreciated the hand soap, lotion, body wash, shampoo, and

pool was not working which was the only reason we booked there

the fact i told my kids it was an indoor pool but wasn't put on website it was closed

the kids kept tossing and turning all night trying to get comfortable

rooms very nice,bathroom stylish,liked the bar and chicken wings.

cold breakfast. pool closed.

friendly staff, clean pool,

breakfast was very good and had some gluten free options for my wife, which is a welcome change

included breakfast was delicious and the beds were comfortable

clean, affordable, dependable + complimentary breakfast if i want it.

pool and breakfast

fantastic breakfast

i went while it was cold so no pool.. over all nothing bad to say about it.

location was great. did not do the breakfast!

can late so didnt make it to the pool

clean and friendly staff! nice breakfast with good variety.

breakfast was great, good coffee, plenty to choose from, and very neat and clean

great breakfast beautiful rooms friendly, helpful hosts

no breakfast, the palace was amazing , one thing the room needs mini fridge!

continental breakfast. good coffee.

gym/pool ok

was very nice the children have fun in the pool because they stayed open late they had an awesome

elling may be off), did what she could to accommodate me with early check in, although unable, allowed me to eat my lunch in the dining area, even though i

had a great time at this hotel, beautiful , clean with nice atmosphere good amenities, , clean pool,hot tub

the pool was open till late which gave the kids a chance to play after we shopped

staff was very nice and friendly, i never made it to breakfast so i can’t comment on that

allowed an early check in due to us planning our time incorrectly

late check out time

heat in the pool was none

the breakfast

gym

pool not heated and opened

breakfast was incredible. best i've ever had at a hotel.

no complimentary breakfast and pool closed

it was memorial day weekend...no swimming pool. very poor planning. very disappointed

would have liked better sidewalks and pool area

pool closed early.

had to pay a $25 non refundable pet fee, because we left the paperwork at home for our emotional support pet, but offered to go

that the pool was closed

the breakfast was great too

more choices on the breakfast that are low in carbs.

pillows and bed, clean pool, breakfast buffet, wooded area that made the hotel quiet against the

loud obnoxious noisy inconsiderate neighbor kids screaming from the moment walked up to door at 10pm once the kid (and adult) noise subsided at

staff was excellent. room was clean. breakfast was good.

pool wasn’t open.

everything but the breakfast

breakfast was very good

everything the breakfast management room serves parking and close to everything

the only thing was the breakfast but it was simple and easy overall i wouldn't change anything.

breakfast was great! convenient to i-85.

needed late check out for my 2 rooms and was able to check out at 12

the breakfast was great my husband loved it

not too many food options for breakfast.

hubby would've liked eggs at breakfast

pool was dirty

the breakfast flavor.

rooms were clean and newly remolded the hotel was nice and modern looking was given a great breakfast and the staff was very friendly as

breakfast was amazing, i travel often, and this is the best breakfast ever

the food was okay great selection of breakfast food

great location very clean great breakfast

no coffee, breakfast, or strong wifi

i haven t used the wifi

the wifi worked great, too

shady activity in the parking lot

lots of free parking and felt safe

i would have loved to use there pool and have better breakfast options, but with restrictions, it is what it is

comfy, clean and good breakfast

food, pool. bed was comfortable

the breakfast ud83euddc7

the breakfast was wonderful and the location was nicely located right off of the interstate.

laundry facilities

from the friendly check in to the large and very clean room to the breakfast, pool, parking.

hotel breakfast was the best free breakfast at any hotel

us breakfast was u til 930 but when we got there at 850 am 90 percent of the food was already put away

the facilities and gym were clean

even helped with bags because i had small kids

the pool was really small

snack bar not available

pool room was out of towels

i was there for a family reunion and embassy suites allowed early check in without paying for another nights stay but courtyard did not

suit was fully equipped with all kitchen appliances like a regular apartment

we had a 1 bedroom suite with a kitchenette and utensils

it was very clean and spacious for all the kids we had with us

great location. 6 mins away from great wolf lodge.. had a kitchen and indoor pool. a++++

pool was to cold

had alot of drawers in the kitchen

the kitchen area was amazing

kitchen pipe clocked & waited for 3 days to fix & when we ask staff they if you want walk out

not only that it was a food item left in freezer and two big bags of trash/clothes left under the kitchen sink that smelled

it is a self serve hotel so no breakfast but you have a kitchenette to cook and sink as well

it was clean, breakfast was good and the dinner they provided on property was good as well

someone had a pool party in the wee morning hours

clean, breakfast was delicious and great variety. check in was quick and easy

no indoor pool but other than that we will be back!

the breakfast was very good and the staff was so nice

no pool

the location is great, room was clean, comfortable bed, very good breakfast included and the staff is exceptional

nice hot breakfast and seating area

only thing i didn't like that was i forgot to pack a bathing suit to go for a swim in the pool.

was 86 degrees and the pool was closed and i went there especially for my special needs son to enjoy the pool ''

our room was directly across hall from laundry!!!

breakfast was very good

the staff was very friendly. rooms were comfortable and very spacious. breakfast was great!

pool could have been a little cleaner but it was extremely hot and lots of people had been it so it

great breakfast!

breakfast could have been better, key kept not working

everyone was friendly, and the hot breakfast was a plus.....

traveling with two teenage boys, room was spacious and they loved the breakfast

have stated there before love the location and breakfast good value for your money close to concord mall and charlotte

the property was clean and had breakfast and room was spacious and had living room separately

light switches didn't work, the stove light didn't work, the kitchen area was not very clean

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility i was not satisfied at

kitchen facility.

spacious room, laundry area, and good location

only complaint about this property as i wish that they included coffee pots with the mini kitchen

my kids liked the waffles the best

some of the gym equipment was malfunctioning

breakfast was good , but the waffle house was amazing.

my kids favorite part i’m sure was the pool

kids running in the hallway on the last night and the people next door was loud

it was alot of traffic. it made me a little nervous, i kept my kids close.

staff was friendly room was clean free laundry was great food pantry was stocked

i used the fitness center to close my activity ring on my apple watch

loved the mini kitchen and full size fridge

charge for supplies and food near laundry area

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

the bar was nice with good bartenders

you have a restaurant on site and you have a gorgeous bar on site also

restaurant and bar on premise

was clean hotel with a nice pool and exercise room

wifi service wasn t strong

wifi was terrible

use wifi so na

was one of those rooms with communicating doors) and they were very loud, we

the front desk staff, house keeping, and breakfast bar staff were amazing.

morning agent was helpful at breakfast

t have any breakfast

friendly staff and great breakfast.

greatly appreciated the early check in. lots of restaurants within walking distance.

everything, location, comfortable beds, good breakfast, swimming pool, just perfect

nightly parking fee and fee for a continental breakfast.

gym lacked certain things such as a device to keep both treadmills going.

was hoping that continental breakfast was included.

paying for breakfast.

check in to breakfast to checkout, everything seemed to run smooth and simple

the snack time for kids was a bonus as well as the adult beverages time

pool and hot tub a little crowded.

gym was very very small- basically just treadmills

clean. friendly. dinner and breakfast provided. helpful.

everything adults activities from the kids activities

we also loved the pool

sufficient gym

didn't like the fact that there was no breakfast served on the weekends

great breakfast and i loved a 12 noon

pool being outside

i didn't use the pool, gym or laundry because it was only a one night stay but they were available there

the staff was great .. very clean facilities and the gym was nice..

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

i called before arriving and asked for an early check in and was told i could arrive at 2

i loved the laundry room on the 7th floor

the property this was my second time staying and my kids love the pool and the breakfast in the morning

ud83dude0aud83dude0aud83dude0a miss the fresh cookies for kids

the front desk staff and the breakfast girl were extremely friendly and polite

it was an amazing stay, great friendly staff and the spa tub in the room was wonderful

pool was closed for maintenance

of the pieces of equipment in the gym were broken

the breakfast was beautiful, the location was perfect ud83eudd70

i love it had a gym. but it was dirty.

they let us do early check in so we didn’t have to check in late after the concert

very comfy bed, large room. nice kitchen

and it's one of the very few hotels that still has breakfast

the breakfast was always ready and it was a clean area

breakfast could have been better more options

guests may also consider included contienental breakfast and a little gym

early check in

had plenty of things to do like gym, hangout area around fire pit

small pool

pool was nice, if a bit small

for hotels with a hot tub this one came up so i booked it only to find out it only had an outside pool

we also had free breakfast every morning

indoor pool and gym and late hrs access

free breakfast

breakfast was great. and the hotel is close to a big shopping mall and to the charlotte airport

variety of breakfast options and gym room open till 10!

beds were comfortable and the gym was

location, clean, air conditioner. kitchenette.

is very us full when you need a kitchen when staying in a hotel for a couple week when you have family come in

there were no chairs at the kitchen table and no dishes

a grab and go breakfast

really and i most certainly didn't like the fact that when i went down to do my laundry that was about 10 police standing outside the building the building was surrounded by

extremely clean. very friendly staff. hot breakfast. great value

the hot breakfast is the same every day. could use a little change up.

hotel was super clean, smelled fresh and the pool was really clean and clear

loved the full hot breakfast

think it should have been cheaper because there was no breakfast, pool or gym and couldn't get access to movie

the pool was good for the kids and the room was spacious for the kids as well and beds were comfy

specufically selected a hotel with an indoor pool so my kids would be able to swim

wife liked enjoy the breakfast

sounded like either elephants or a gymnastics team

they said we was loud . i have 4 kids . of course they are lol

a bunch of shopping opportunities about 10min away by foot, great because there's a kitchen in the rooms

came with kitchenette but no plates or silverware or cups

guest, i would have wished that their cleaning, linen amounts in room and lack of anything in the kitchenette was clearly stated beforehand

the room was very clean. i like that the room has a kitchen.

no coffee machine in the room. no hair dryer. no dish soap for the kitchen sink.

good breakfast...just off i-85...close to shopping.

complimentary breakfast simple and could have more options.

didn't eat breakfast i woke up too late

i was approached in the laundry/vending area by a man asking if i wanted some

breakfast is not all that, but the refrigerator and microwave in your room more than makes up for

the breakfast was great service was good to

easy to find and had breakfast

love the breakfast, so clean and friendly staff.

breakfast was ok. no eggs or sausage but it was nice.

the room and the breakfast

i traveled with kids so i know we were going to go thru many trash, when i asked for a big trash bag we were told

it was close to the highway and the staff was friendly as well and my kids loved the pool.

a truck driver i'm able to park my truck on the property and prices are

there is no pet fee and they are actually very pet

location, truck parking

didn’t offer water at breakfast in the morning

after all, everything was excellent also the breakfast was very good

it was clean everything worked fine a light breakfast was provided

only negative thing that i can say is that my boyfriend wasn't allowed to bring breakfast from the free buffet up to the room for me to have being that i wasnt feeling well the

more breakfast variety needed it was the same meals each day.

the hotel does not have breakfast

no breakfast.. we liked nothing!

easy to check in and check out. very clean and laundry is very easy...

a small gym and pool on ground floor

pool was to cold rethink locking down the chocolate milk with a note seems flippant booking

we had 2 rooms booked and asked for early check in

breakfast and the bed was firm and comfortable

the laundry room is a bit warm but was very appreciated a little expensive

with our luggage he said he actually found a couple open rooms and you're welcome to check in early & i asked how much for early check in and he said no worries at all

also, the lady that was working the kitchen during the breakfast hours was very nice and did a good job trying to be accommodating

some of the food was cold, this is by far not the kitchen's fault, their was a family reunion of sorts that weekend and people kept leaving the

was exactly how the pictures looked and the beds were very comfortable and it was breakfast every morning so that’s a plus would definitely stay

very clean, good wifi, good location to highways, malls, restaurants, and friendly staff.

nice beds, good wifi connection

the lobby decor and wifi.

hotel was under complete renovation. noisy chaos. no parking.

no room service

the breakfast could have been a lot better with more choices.

this is new hotel. everything was like new. nice kitchen and a very large suite. will be back.

pool wasn't clean.

the staff was welcoming, everything was clean, breakfast was good in the morning, overall a great stay

clean room, nice kitchen area, comfy beds, new bathroom, pet friendly , convenient

nice beds pool and front desk is extremely sweet and got me in my room immediately

pool was closed for the season which was not disclosed when booking.

i love the facility, the room and the pool

it was in a good spot and clean, nice fire pit and pool

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

it was good. wifi a little slow and cleanliness was pretty good. staff was great

popcorn available and lollypops for kids

the smell of marijuana in the hallway,by the pool and in the parking lot.

i was assignrd a 1st floor room facing the very near parking lot and busy street

i basically had to conduct my own room service and clean the entire room with my own cleaning supplies to spend the night since i

the free breakfast was very good

the gym

small kitchen area limited to choose from

love the fact that they have free hot breakfast buffet and meals/snacks/drinks in the evening

location, breakfast bar was definitely very good

have fruit or something besides toast, oatmeal, and bread for breakfast

breakfast was very sparse, not clean around the food counter asked for more oj and what was out was

the breakfast was cereal and/or toast with jam

i didn't get to eat breakfast. i came late.

could do much better for breakfast

and the breakfast room was pretty

was clean the staff was amazing the breakfast was awesome and no one bothered us it was just

the pet fee was too high. we only stayed one night but paid the same as if we stayed for four.

great staff and very good breakfast

breakfast was both efficient and delicious

they worked with me for early check in and late check out

the pool was too cold and my kids didn't enjoy it. beyond that everything was good ud83dudc4d

problem was the sofa bed was way to small for both kids

booked the room because it said they had an indoor swimming pool for my kids but when we checked in she told us it wasn’t open

to downtown venue, easy to get to and breakfast was good

great value and excellent breakfast offered

breakfast was great would have like chicken or turkey sausage too.

it was clean, breakfast good, decent for the price, near stores

breakfast 10min from the beach

breakfast was nice and hostess was friendly and eager to serve and or help

friendly staff. breakfast included. laundry available. we'll situated.

i loved the heated pool.

were very comfortable; protein options for breakfast were great

free breakfast

breakfast was good for both the light and heavier eater

clean, pet friendly

exercise room is on the third floor which is where all the smoking rooms are and the laundry room is on the second floor i just think it would have been better if they were

easy going. good breakfast. self service laundry.

i could smell dogs, laundry room smelled bad. some noise above and outside at late hours.

that there was no laundry room. lol

nice bar area

was good, bathrooms were nice and had small kitchen which was handy

the bar wasn't available due to an event.

really nice breakfast with a view of the car park

the spacious, modern, sleek rooms with kitchenette, huge tv and great bathroom - large gym - pet friendly hotel so i loved seeing everyone’s furring friends passing through

everywhere you can hear everything in the room so you hear all the noise of people me and my kids couldn’t sleep all night worst experience ever never going there

gym and valet communication on free parking was not correct.

everything was nice. the location, the staff, and even the bar workers was super amazing ♥️

room, gym was ok, and breakfast was great and everything clean.

which was very upsetting, since we traveled with kids

and i enjoyed working in the lobby in the early mornings -- always friendly hellos and good wifi, as well as working in my room where the wifi is also very good

the bar, restaurant, and room service were excellent

they have a shuttle service that can take you to places close by, didn't use it this time but it was a nice

staff excellent all question answered a shuttle took us to the fillmore great experience

was lovely, but disorganized, no room service menu in room, couldn t give me directions

is definitely comfortable in terms of facilities and wifi reliability for a business stay

the wifi wasn't great and the breakfast was insanely expensive.

free wifi is available in the room if you sign up to hilton honors - again, it's free but no one tells

room is very comfortable, free wifi working good and the structure has a parking, on payment

updated but has zero wow factor. wifi was wonky.

good coin laundry but not laundry service and when i tried the first time, no coins available at reception

the pool could have been warmer

everything besides the dirty laundry

even in the bar while we were trying to watch a playoff game it kept going

very clean, awesome breakfast and super nice staff!

use some updating, not enough linens for 2 people, epicenter gone downhill, no stove in full kitchen, didn’t look as big as sqfootage, not worth the money, felt

breakfast was excellent everything exceeded expectations

the apartment was beautiful, great view of the city centre, well equipped kitchen, comfortable bed and spacious bath room

the glass showers, kitchen area, as well as the comfortable beds

super convenient for walking to shops, restaurants and many rooftop bars