amazing staff, great facilities, like the gym, the lounge, and business area

the exit the breakfast had a nice selection with different flavors of belgium waffles each day (kids loved that

hotel was right across from where our kids live at metro star apartments

there was a large group of kids from a hockey team staying in the hotel

was very loud in our room we were right across from the laundry room and so close to the lobby that we could hear everyone talking or passing through or

breakfast was disappointing, no hot food other than waffles, out of raisin bran and yogurt which

i thought that breakfast was included

the manager suggested i park on a side street

had breakfast and dinner at the diner nearby, also shopping mall was nearby.

more items for breakfast please.

staff, early check in was available for us which was nice

location. well maintained proprety. laundry facilities.

no, support for early check in and check out.

s , laundry ext

parking by door laundry right off highway

good breakfast, clean room and comfy bed

excellent place to stay. nice staff. clean. nice breakfast.

we had a room with two double beds and a pullout couch , it had two tvs which was nice for the kids and adults

the rooms are spacious, especially for a family with kids

pool and gym only available by appointment and the only hot breakfast was eggs

hot-tub / pool was shut-down...grandsons were very unhappy...everything else was great

there was no pool

pool had to much chlorine. burned your eyes you couldn’t enjoy your swim.

breakfast was fantastic loved having the gym and jacuzzi. location was convenient.

room was great, it was a nice little bar in the lobby to have a glass of wine and the shower in the room was awesome water pressure

gym needs to be cleaner... with a working tv

the room was clean and the breakfast was good

good staff. good breakfast. good rooms and tv. nice parking lot and indoor pool.

breakfast, bed & pool

pool, easy access and friendly staff. rooms to fit large parties.

stopped at the bar around 9:45 and the bartender wasn't going to serve me a drink

laundry, ice machine, and gym closed(water damage) or broken

lovely pool and just overall great amenities

desk staff allowed me early check in

sunk in in the middle, the mattress was old and made for a horrible night of sleep for me and my kids

breakfast was a pleasant surprise

the kids enjoyed the indoor pool

main reason for booking this location was the pool & my kids could not enjoy because the heater for the pool was out of order and the pool was freezing

key didn't work for the pool, went got key reloaded still didn't work so we just went back to room

the kids enjoyed the indoor pool

laundry (washer & dryer) were available for use taking 30 minutes per cycle, required quarters ($1

one of our party used the gym, which seemed well equipped

nice pool, gym & laundry

the room was huge with the full kitchen & living room. and the bedroom is big too.

gym and swimming pool were also open and nice

very reasonable with late check out

nice pool area

group of kids were running up and down the hall all night called front desk like three times they said they

my room was above the pool people were swimming at 2 am very loud

the outdoor pool it felt like the hotel was new and beautifully designed—very modern room was clean and

clean - wishes bar / restaurant opened but longer

the bar staff no attention to detail, very slow

like the pool my kids had a good time in there

i utilized the pool ,gym and the restaurant with my family

understand the restaurant and bar being closed but i do believe that this should be stated when booking

on the premises (chilis too, and sadly enough, was just as good as the horn) oh, and the pool room… get some ventilation in there

the kitchen was very pretty

nice pool and gym nice front desk people

french toast was lukewarm and the kitchen area did not have place where i could warm it up.

bar, pool table, a nice pool and gym

none of the gym equipment was working

king suite was a good size with two separate rooms: kitchen/living room space plus main bedroom

lounge area was quaint and the lady tending bar while we were there was amazing, friendly and funny

this place was great! comfy rooms, spa and pool, great breakfast! no complaints at all :)

gym clean well equipped

kids loved the pool area

andrew at the bar was very personable and delivered great service.

clen friendly staff and a reopened pool

clean rooms, nice pool, friendly staff.

the swimming pool was clean and nice temperature, not too crowded. kids loved it!

staff was very friendly. location was great. and we were able to receive an early check in.

had to go to front desk for kitchen items. none in unit.

there is a laundry room in the facility which is very convenient to have

advertise grab and go breakfast

breakfast

wifi took awhile for setup

wifi connection is stable once i connected successfully

clean, refrigerator and microwave, wifi

the kids loved the pool. they had a great time. this is a great family hotel.

pool slide

the hotel had laundry as well, which was great after two weeks on the road

very comfortable bed. super clean and spacious rooms. great breakfast.

hear other people having sex in the next room , i understand it's nature but i do have young kids that hurd

i love the staff and the rooms this was my go to spot. and i love the breakfast there

wanted to enjoy the pool but there were so many kids there running around with no supervision it was impossible

pool heater wasn't working, rather cold water, but that didn't stop my grandchildren from going in

the staff clean fitness room kids had fun food was good comfort

there was a staff member in the breakfast area that was making my children uncomfortable.

like how they make me feel welcomed room always smelling good and breakfast always hot and

pool heater was broken...was gonna suprise my boy with indoor pool...small problem.

and there is a pool but no

air conditioning in the gym

breakfast was awesome

the pool area is freezing cold

elliptical; pool closed a whole day for cleaning; no towels kept in gym or pool area, had to go to front desk for towels

i did and got scalding hot waterud83dude21 overpriced & still charge you for anything besides wifi and parking but ud83cudd7f is hit or miss where you get to park or be no where near your

parking and wifi included in room price

the wifi was about the best we have ever experienced in our travels

wifi on and off

wifi was spotting while streaming a movie.

good quick breakfast, easy parking, great location.

continental breakfast was poor--very few choices and food ran out early

breakfast could be improved.

i did not eat breakfast. i could have had a sitting chair in room.

no breakfast

the room layout, furnishings and accessories were great. i also liked the gym.

hotel was spotless, has an amazing gym set up for a hotel, has food options on site, located close to downtown and parking options

very clean and comfortable hotel. super gym 24/7 open.

great gym

we got an early check in which was amazing as it was raining

no free breakfast as advertised. no pool as advertised, and no gym as advertised.

rooms don’t have a mini fridge or microwave for us to eat other things other than breakfast throughout the day but it’s okay overall this place rocks

their website will also say that they have a gym, but it’s literally one tread mill and one old cycling machine

the “gym” is basically one small room with a single treadmill

also had a decent restaurant and bar attached so you didnt have to travel out for food

location was great, room was chic, rooftop bar was so good

room was very clean and well equipped (kitchen had a dishwasher, oven, range and nespresso machine) and was very clean and silent

although i did not consider cooking simply having the kitchen compelled me to organize some meals for myself healthier and satisfying

hotel manager thomas sullivan placed some gummie bears and snacks for my kids on the dresser when he heard we were coming

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

the gym is small but fully appointed

walking distance to yale, many coffee shops, the cemetery, the bar we wanted to go to, lots of restaurants

the staffs are really nice and helpful, there is a small gym opened, the location is good

mini grocery mart in the lobby that has snacks and water/gatorade they also have a wine and beer bar that’s open till

excellent staff, clean gym with excellent equipment

had trouble with the wifi, it just wasn t very good, i ended up using my data/hotspot most of the time

wifi code failed in the morning - we were told

everything was clean, the room was well laid-out and provided free bottled water and free wifi

network connection can vary if not using hotel wifi.

very small gym, but it s open 24 hours! no coffee, tea or hot kettle in room

the bar attached to the hotel seemed fun and was clearly popular with the college kids

coffee bar in lobby and lots of places to sit and study (students taking advantage of relaxed vibes and

public garage is just around the corner but still a bit headache for the family with two small kids

and the bar downstairs is always

breakfast bar had a small selection and was surprisingly expensive; no validated parking

breakfast good and bar area relaxing

also adequate and i appreciated the staff's quick response in turning down the temperature at the gym when asked

breakfast good and bar area relaxing

the environment is great for family especially for little kids

breakfast choice is limited and expensive

bad actitud the pool was dirty and they say don't have nobody to clean for my y was a bad

the pool hadn't been used in years

pool of sticky liquid on the floor manager couldn't be bothered about it

rugs, a hole in our door stuffed with toilet paper and duck taped, the lock not working…pool is in a disgusting building…hmmm i could go on

old blanks run down, pool was broken, very

owner arranged an early check in and gave us a delightful tour of the property which is like an art museum as well as

comfortable beds; very good selection for breakfast

clean and well fitted, and breakfast included, and housekeeping service.

the fitness center is way smaller than the photos

atmosphere, the staff, the cost, the parking, the breakfast, i would go there again & again

the breakfast hours could be a little longer some people like me sleep late

disappointment was we didn't want to use the wifi because no password is needed to access it

very clean, good wifi, and the staff was so nice

wifi was down, so could use it at all, and the room had awful must odor

relatively quiet wifi was usable a/c was working

the wifi worked better than other places i have stayed which was perfect for what i

the continental breakfast was by far the best i have ever had

didn't like that one of the staff told me the wrong time for breakfast and when i got there it was closed

breakfast wasn't so good.

liked having a bar and restaurant just downstairs.

barcelona wine bar attached to the hotel was amazing

warn friendly service, luxury rooms and amenities, great bar with superb ambience

we didn't have time for the spa aspect but would look for it the next time

i loved this hotel. it is wonderful and luxurious. great breakfast gorgeous room lovely staff

booked massages were fantastic, and the bar staff in the hotel restaurant on saturday afternoon were engaging and hilarious - made for a

very comfortable rooms nice bar and breakfast

great hotel clean and nice. friendly staff, great free breakfast. good restaurant next door

room was next to the gym and i could here people working out

pool closed

pool and hot tub, but very restricted hours so not practical to visit/use unless you're staying

stay here often and 9 out of 10 the pool is closed and jacuzzi due to chemical problems or filters this needs to be fixed with proper

safe, good amenities (gym, water bottle filler, patio, basketball court & sidewalks all around), breakfast included, room

very well equipped kitchen, living room, bathroom and bedroom and very clean.

pool was closed, which was the full reason i chose to stay 2 nights (so my family could swim

very clean and comfortable, nice kitchen area

wish there were more vegan breakfast choices and better lighting for makeup.

pool was very cloudy and lights didn't work

would have liked a yogurt or fruit option for breakfast as well as a toaster for the bagels

cold hallways, cold pool, very very dry rooms

the big pool out

the bar closes early

both have c pap machine in the first room no outlets on wife’s side, then the handicap room the bar in the shower pulled out of wall

breakfast was good....room and bed was ok

breakfast was delicious

the bar and restaurant are open only wed to sunday. i was there on a tuesday night.

i went to breakfast and then told front desk the shower was broken

the spa tub is nice for relaxing after a long day of business and travel

great the room was clean and comfortable woke ups in the morning to a nice bagel fruit and yogurt breakfast and checked out by 11am it was a great stay thank you for having us and keeping the place

breakfast could use some help.

not much of a breakfast eater, but was able to find something i liked air condition went out, and they fixed it

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in the

nice breakfast

access to wifi, great air conditioner, and comfortable beds

the wifi was free and the room had a mini fridge and a k cup machine

wifi is weak and we had to use cell data during our stay

funny smell in hall way and lack of wifi

their wifi never work in all the rooms. the pool was occupied by a school so it gets crowded!!

we wanted to hit the jacuzzi after our massages but didn't realize it was in the gym and shared by the other hotel guests not just the spa guests

location and pool gym hot tub steam room

kids love it, we had such a great quality family time

heritage is one stop shopping for hotels spa, tavern, golf course, fire places they out the

beautiful and serene, warm decor - has pool, restaurant, bar etc. pet friendly as well :)

the breakfast a little longer one of the days for my family and another family since we had kids

convenient, coin-op guest laundry

breakfast ,friendly staff, early check in, location to destination

manager, assistant general manager, staff in the breakfast room, and staff is housekeeping all provided world class customer service

very comfortable, clean and great breakfast.

a grab bar would have helped immensely

carpets were clean, the gym was newly renovated and nice; it felt clean

had a family medical emergency and they gave use late check out upon request

called before arrival to request early check in

the gym and pool were closed. rooms are outdated, small fridge and thin walls.