are lots of stairs to climb and there is absolutely nothing in the hotel - no breakfast, not even laundry service

staff, free parking

clean rooms, quiet, great breakfast, friendly staff.

wifi unstable and slow

wifi is available throughout the hotel but can be a bit limited inside the room

is no wifi on the room, when we asked it at the reception the employee said they were working on it at

week wifi

wifi did not quite reach the rooms

good showers, good wifi, and quiet at night plus a solid breakfast for the price

great location, clean and well maintained , friendly staff, decent breakfast

and friendly, they helped us with transport, food delivery, extra blankets and towels and the breakfast was good

our room was seperated only by a window and curtain from the breakfast area

good showers, good wifi, and quiet at night plus a solid breakfast for the price

large vlean rooms, wifi, hot water, location.

breakfast small but

s not use that , left early to parque los

the fridge in the room the staff breakfast was good

top hair dryer and breakfast included

breakfast was great and the room was quite comfortable

spotless room. great service from the staff people. breakfast was tasty.

the breakfast was good, including fresh fruit

breakfast, lunch and dinner food options were fab and we were well looked after

everything . especially the gardens and the kitchen / dining and the yoga/gym space

amazing place beautiful scenery the cabaña was amazing and the breakfast quite good

breakfast was adequate and tasty

wifi

free coffee and tea available during the day and wifi works great

- reliable wifi

the property is beautiful, the walk down to the swimming pool well worth it

there are facilities for spa, a natural water pool and more which we didn't use

we have a big suv which was hard to maneuver into the parking lot

wifi connection appeared to be good

central located for all the sights. clean and good wifi. enjoyed my stay here.

wifi kept dropping out, a big cockroach in my room

mall used for parking cars when there are no available lots for cars is not so close to the hotel a lot of noise

helpful staff, clean, and it had its own parking.

location very good breakfast staff were attentive to your needs i'd stay there in the

routine breakfast daily for 8 days

the beds are small and i make this comment all the time. also breakfast needs some variation

the view, the friendly staff, cleanliness , and breakfast.

the service is great, and the breakfast was very good

beautiful view, lovely decor, very clean, comfortable bed and great breakfast

pool and warm jacuzzi in perfect state

they serve you breakfast right there and it is very complete

the breakfast was delicious and the gym was surprisingly good

clean and comfortable rooms with an excellent breakfast

breakfast was deli and reach with individual options

carretero is a semi-standard hotel with all the normal perks, meeting rooms, a gym, a buffet breakfast

the location has a restaurant on site as well as a gym and a bar

breakfast was almost the same every day

breakfast

the location the breakfast and the free 3 drinks per day. a nice touch and unlimited coffee

clean. good breakfast. friendly staff.

the breakfast, which was included with my room, was excellent too

service and facilities, and very comfortable room and great breakfast

clean and breakfast was

better selection of breakfast foods.

beautiful hotel grounds, great breakfast!!

breakfast was amazing

excellent breakfast. really friendly helpful staff. great stay.

everybody was very attentive and the breakfast they offer is very good

great hot breakfast

friendly staff and good service. enjoy the breakfast too.

beds were really comfortable and there were extra beds on a mezzanine level which our kids loved

- excellent location near many dining and bar options as well as a mall

kitchen utensils and some amenities had to be asked for every time

clean, very gental very nice persons , front desk and all stuff kitchen, very good food , location, rose location , nice and safe area and sancansio mall

small sauna and hot tub gym dry sauna on top floor

could have been pots and utencils to take advantage of the full kitchen in the room

don t get me started with the wifi

wifi was ok

fast wifi

and very unreliable wifi, breakfast is bland and repetitive, restaurant menu is quite limited and

we were very pleased... wifi was the only thing that could be improve.

the breakfast buffet and the light dinner buffet (both included with the rate)

breakfast was great, but i was particularly amazed by the way the hotel is handling the covid-19

the breakfast could have been a little better but it was okay,the staff was great.

breakfast was great..your service is great. all your employees were great..

location, cleanliness, breakfast, dinner,

the breakfast is complete and has a delicious homemade taste

wifi was very fast and the beds were really comfortable

breakfast finished a 9

and modern room with good breakfast and friendly personal

breakfast had little variety

breakfast was just ok

beautiful place, spacious, excellent parking, friendly and helpful staff, nice breakfast.

spacious room, modern decor and architecture, hospitality, and breakfast.

the pool is clean. the rooms are clean. the checkout is 3pm which means you can leisurely leave.

a relaxing place, with very good restaurant and terrible wifi.

wifi was horrible

good wifi everywhere

hot springs pools are awesome, and staff is very friendly and accommodating

hot spring pool was very well maintained and clean

no wifi signal inside the room

good wifi

wifi was hit and miss

the wifi was weak in the room.

wifi was not good in my room

lovely pool and great breakfast

amazing view, and the owner is very nice! great pool and outdoor-space. the room was big.

beautiful view, swimming pool (if you don't go to the spa), good breakfast, nice people

the pool was very well maintained and great to cool off in

lots of hummingbirds and the pool was also a bonus for the kids

the typica hotel - the sister hotel - has a great pool but it is not heated and santa rosa tends to be cooler

very kind and friendly staff. good breakfast. excellent view from the room.

building is new and the breakfast is good

we needed to push to get our breakfast as we were ignored by the staff.

when the breakfast was served, we saw fungus on the bread

also this hotel is great for family with kids

breakfast was very nice

different areas to sit and either watch the kids play, the birds fly or colossus (the handsome guard dog) take his afternoon naps =) señor

i wish the breakfast would have been a bit more robust but it was just enough (arepa, toast, scrambled egg,

breakfast was basic but a nice bonus for the price in the charming bakery downstairs

a wonderfull overlooking from the breakfast room to the outside fields

staff was the best, bed comfortable. breakfast awesome!

extra charges, the breakfast is supposed to be included but at checkout they charge the chorizos, the cost is not the

a good breakfast was included and someone came to the hotel earlier to make it cause we had to leave at 7

breakfast was good...

it was clean, the staff is very friendly and helpful, nice hot water shower, good wifi!

wifi signal was very weak, they didn t have a system to pay with credit card and the room close

tv had no streaming services and the wifi was really bad

big parking lot. efficient front desk. clean room. comfortable bed.

convenient location a few blocks from the piazza, great for parking as well

location & breakfast

great location, good breakfast, helpful staff.

also no wifi

is a great place to stay and disconnect from everything, no tv no, no wifi we loved it

some, the lack of connectedness, such as no wifi, might be an issue, but for me, i wouldn't change a thing

breakfast was excellent, and we also had dinner at the lodge one evening, which was outstanding

breakfast was included and was amazing

breakfast was okay

no wifi, no data connection so couldn't do a translate

also, no wifi was an unexpected surprise on arrival and was a little inconvenient

there were no wifi

there is no tv, no wifi, no phone connection

being so remote, the least it should have in the room is a phone and, most importantly, wifi