very nice place, very clean. nice pool and hot tub too!

breakfast could have been better and the whole layout of the breakfast area needs improvement

the continental breakfast was very good with good options

breakfast was a great start to our day

breakfast was good, rooms were clean.

it had wifi

homey atmosphere , decor of breakfast room.

ample parking spaces

the breakfast place was about a 10 minute walk and the food was really good

would have liked the option of eggs and a meat for breakfast

laundry facility door wide open to the hall way and loud gangster rap with inappropriate lyrics for

the lobby keeps spa water, coffee, and hot water for tea and hot chocolate at all times

based on pictures when booking, i thought the king spa room was going to be a little cramped it was not at all, plenty of space and very clean

my wife and i started laundry at 8:00 p

the complimentary breakfast was very good

it was just what we needed. pet fee was only $10. everything was very clean. great value!

spotless room, very comfy beds, low pet fee, good location

were able to get a pet friendly room and plenty of room to park our ranger trailer and truck

the bar seamed to close earlier than expected and it was pretty busy.

they also provided cheaper tickets for the ferry and a shuttle bus picked us up from hotel to the ferry

now have a marketplace that is open 24/7 and the pool and jacuzzi are also open for adults 24/7

pool hours could be earlier than 9 am ,for us early birds ,other than that it was great

room breakfast and view were all excellant

pool too cold to use

nice pool area and a little gift shop

breakfast due to covid19 only bagged breakfast

nice lobby area and breakfast room was great for a group to play games and

i enjoyed the pool, gym, and cleanliness of the entire facility

great views, nice pool

shuttle to the ferry - free money for casino

very nice staff, great pool and great location

breakfast and pool were great.

shuttle to docks

had a good breakfast in the morning, good pool, workout room, even a video game room which you don't see much anymore

pool and hot tub was nice and breakfast was typical but nice

of the faciality to restaurants , water , casino , easy access to pool and kitchen

the carpeting was very old and should have been replaced decades ago

the pool and hot tub were very nice as well

the wifi connection was terrible, particularly for mobile devices

my room was quite comfortable, everything worked, the tv and wifi were very good

wifi was extremely slow, not really usable at all

the wifi was very poor and the receptionist helped as much as possible, giving us two options but in

blet, smartphones).

offered were amazing, fire pit, picnic table, comfy chairs, grills, play area for kids swimming pool, hot tub and mini

pool needed a little tlc but the kids didn't seem to mind. lol

that the pool and hot tub were not open yet and i did not know that upon registering

pool needed some tlc but the kids still enjoyed it.

view from room, close to lake/town. continental breakfast ok, options decent.

spa tub had the jets on the sides so not very practical for enjoying it.

the ladies at the desk in the morning were great too and gave me a large bag to take my laundry in since i forgot to bring one

free shuttle to casino and complimentary breakfast

the shuttle to the ferry to mackinac island was very convenient

no complaints from us, breakfast was really good and a great selection. thank you

sad that there wasn’t breakfast.

the breakfast, and the pool! the pool was nice and warm

no breakfast, carpet needs cleaned, was not told anything at check in except coupons for casino

pool/hot tub room

correspondence regarding the room it claimed there was going to be breakfast yet upon arrival we were notified no breakfast would be served

the pool water was a bit chilly but the spa felt goodud83dude0a

wish pool and spa were open before 10 so we could have used it prior to our departure.

i had to say anything negative it would be that the pool was cold and the spa was too hot

the continental breakfast did not include meat

breakfast was just ok

loved the older gentleman who shuttled us in the qtv

on site purchase of ferry tickets and shuttle to the ferry.

hotel was shuttle stop for the ferries available here

breakfast was mostly sugar covered carbs

may bugs but they cant help that, they are just reopen after covid, so we cant use the pool and with all the high water they are redoing the lake front which completly understandable

how many times has a property called you to offer an early check in

nicole was able to do an early check in for me, and called me right as i was getting in st

nutrition bars or donuts

has a restaurant and bar right next door

incredibly friendly and attentive management. well kept grounds, great bar and pub next door

the staff was wonderful when i asked about the ferry and shuttle to mackinac island

next door was a bar that served food all day, but at no point did noise from the bar affect my stay

nice cozy place close to casino. owners are very friendly. early check in was nice

also shuttle service to and back from boat landing awesome view of the bridge from the park across the

i didn't use the pool but looked to be well maintained

they also have a shuttle that can take you to the ferry dock which was super nice

outside pool is very clean

easy walking distance to downtown and ferries (though they will call the shepler ferry shuttle for you

in one room, ceiling fans that we had to have someone come in and reach the fan to turn them on, spa tub that was inaccessible for short people a hand rail would help anyone step over the side of

offered us meal tickets down to a different restaurant along with water park tickets because the pool was not open

also kids running up and down hallway

view was great the staff was friendly breakfast had good choices and tasty and weather was great very good experience with you at

the laundry room was on the other side of the wall, very loud

free wifi

the wifi was spotty and didn t connect at all the last couple days i was there.

only complaints would be lack of any grab bars in the bathroom and pretty weak wifi

pool was in poor condition. the exterior needed a good power washing.

town, access to the touring trolley across the street, parking in the shade, the heated and clean pool, the ice maker, and the friendly staff

i believe there is an indoor pool but i did not use it

the pool lovely

the water to the pool could have been warmer

the hotel was super clean as was the pool

cute little pool area with hot tub in a separate building on property but right by rooms

room 118 is located right next to guest laundry and i imagine the dampness from the room has created a little mildew/mold issue

being by the park where you could see the bridge; let the kids run and have fun after check-in

soap or dispenser in the laundry room, fridge was hidden in the closet (didn't see it till next

small rooms, typical loud ac/furnace, no in room fridge or microwave, had access to microwave in laundry area

the pool and spa were really nice and overall clean, me and fiance enjoyed them every day of our trip

tub was boarded up pool area was dirty had to watch your stuff so you didn't trip on the broken concrete

some cleaning in the hallways breakfast area way to small breakfast could use some

breakfast was good but the room was way to warm and a little small for the amount of guests staying

breakfast area was very small and crowded.

price was good and location the pool was a good size, carpets were dirty but that’s the only thing i found that way, and i

my kids really enjoyed the hot tub and pool

pool area needs to be updated, but the pool was large and clean

nice to have a pool to use

late check out

comfy beds, clean room, clean pool area, nice breakfast

pool was a tad cold hot tube was nice

location, pool, breakfast

friendly customer service and the room was very clean and the pool and hot tub was awesome

the pool is to small

the staff, desk and breakfast lady were wonderful.

and wonderful to find a hotel whose pool/hottub was open late

has a nice indoor pool and great breakfast

the hearty breakfast was in a large room that didn’t get cramped up

the pool and hot tub were amazing

was greeted right away, she was very nice rooms were clean there was no breakfast due to covid restrictions but you did get % off at local

it was really disappointing not having the basic for a breakfast, specially when traveling with kids

dirty windows of swimming pool room. fitness center closes off.

the pool ,hot tub and fitness areas were well maintained also

the shuttle to the ferries was great! kids enjoyed the pool. breakfast was adequate.

too many little kids running around trying to make waffles and always standing in the way of everyone

“free breakfast” was a granola bar and coffee/hot cocoa

breakfast, swimming pool and spa were advertized.....no breakfast, pool wasn't open

the hot tub and spa were not operational the tv was crappie

the location, beach, pool

the have a pool available but we did not go into the area

excellent, staff was cheery & helpful , location was perfect for getting on the ferry to island , pool & hot tub very nice & beach was absolutely gorgeous and spotless, will definitely be

the wifi wouldnt work also so kids were

the hotel's private beach area was nice for our kids to play and swim. the staff was friendly.

ac was not working, small room for a suit / spa room small refrigerate

the pool was cold, but not a big deal for the kids.

amazing room with spa tub

was large enough for 2 adults and 4 kids (17, 17, 16,11)

booking it was advertised that it came with a free 25foot hot breakfast bar and access to a water park

location, price, breakfast, comfy & clean

good amenities (pool, exercise room)

pool and hot tub were in disrepair and needed maintenance.

there was hair and clumps of hair in the big pool

kids had a blast in the water park

we talked to the manager and suggested a second lock just for safety with small kids in the future

spa tub was incredible

the water park for the kids was amazing!

the water park for the kids was amazing!

pool sides could use s good cleaning

breakfast area was extremely hot and humid (it is directly above the pool area) we were already showered and felt very sweaty by the time we finished in there

the only thing that was weird is breakfast was in a different hotel but that was it it was still good breakfast

the pool area was clean and the water in the pool was warm

the pool was green and the crows nest spa never open

water park was good as always kids had fun

were so great and kind, rooms were as expected, beds are comfortable and the kids loved the water park, game room and exercise facilities

no breakfast, no worker overnight-had to go next door, laundry units didn’t work.

they leave all there laundry in the

hours the water park was open didn't work for us

the kids and our grandchildren loved the waterpark area. the staff was wonderful.

have liked to have breakfast

my kid loved the pool and close we were to the lake

water park and pool for family relaxation

access to the water park and game rooms

there was a good variety of foods to choose from at breakfast

no breakfast provided.

and ask for your water park passes

the buffet breakfast was again adequate and probably saved me 10

great breakfast

love the pool open until midnight and location is excellent

clean lobby and room. decent clean pool. walkable distance from down town.

if you buy your tickets there, the shuttle picks you up to take you to the ferry

they called a shuttle for the ferry to

the hot tub and pool are in good condition

place was trash, claimed pool was open but wasn't, just a trash hotel.

was still some previous trash left in our room from other occupants, water park equipment was damaged and unsafe plus water was extremely cold and cloudy

waterpark and pool could use some updating bathrooms at waterpark were falling apart and dirty pool was full of

on the beach and accessible to the water park. coupons for breakfast. view was amazing.

advertised a pool and water park neither were working

good breakfast. nice pool (not heated), hot tub and exercise room

pool had a very high smell of chlorine which did make my eyes water

oh, when we pulled up to the main entrance, there were large laundry bins overflowing with dirty laundry

the laundry room was overflowing with dirty laundry

the pool was a little chilly but not really a big deal.

bags of dirty laundry at front entrance

pool and breakfast not open...had to walk two hotels down to use them.

pool in another building

was disappointed that no breakfast or hot tub open due to virus but pool open

the swimmimg pool water was too cold

no pool

i would have liked to known the indoor pool was closed.

the pool was ok

location was good for casino and downtown.

room was very clean and comfortable and the pool was warm and clean

it was in walking distance to the ferry, shopping mall, movie theater, casino, etc

the cabin was very clean, the beach area and pool area were also very well maintained!

kitchen

it had a small view of the lake outside the kitchen window

right on the beach, heated pool

more kitchen supplies

rooms were clean outside little rundown but pool was nice needed more jets in jacuzzi.

the indoor pool was also very nice

very nice pool and jaccuzz. on the waterfront. very nice location.

pool was not pumping..hottub not on

pool and spa were ok

shuttle to and from the ferry to the island were easy and on time

had an indoor pool and everything was clean

there was nothing that i didn’t like pool was as cold as lake huron,

almost forgot, no pool at motel, but you have access to 2 water parks just up the street, which were easy to get to

no close by ice hot tub not working right no pool towels

pool, beach and location are hard to beat

it was too cold to use the swimming pool

indoor/outdoor pool was combined, so outside air made water really cold

kinda run down, had to drive from the motel down the road a bit for the pool, breakfast was very basic

pool only open until 10 for adults

properly,the advertised continental breakfast was at a hotel a couple of doors down the road,the pool was at a different hotel

great location on water with view of the bridge

would have been nice if the pool and hot tub had a little more care put into them and were a little cleaner, but they have

when we arrived the hot tub and pool's water level was very low

no pool or spa as advertised

booked a room with a spa tub to enjoy for a night

booked my room for the week because we were travelling in on motorcycles and it had a laundry facility and complimentary breakfast and it was close to the city

lots of space

having enough hot water to shower and use the spa tub i paid for.

- i think every thing was cooked in a microwave including the eggs pool a bit too cold laundry on site - i’d skip moved night stand a little to plug in cpap and several candy wrappers

the pool & hot tub. location close to mackinaw island ferry dock.

pool or maintenance

location was fine had a pool

the indoor heated pool wasn't very warm.

was right but the room was small and only had one towel and 1 wash cloth etc couldn't tell if pool was running just look vancant

pool was being filled with water so we did not use it.

advertisement said heated pool, that was my only disappointment

no clean towels in pool or hot tub areas, even though another guest had asked

rooms was clean as well as pool and hit tub areas

the little playground was great for our daughter, and the pool looked good too, eventhough we didn't

the breakfast wasn't all that great but the everything else was fantastic

pool was very cold but we didn't use it but felt it

breakfast room was located ( enclosed pavilion type room with a deck in middle of hotel property) pool is also in it's own area on the property

pool room was dirty.

breakfast was great

lack of breakfast and pool other amenities listed on booking

there was no breakfast but the location was nice.

only 2 things i could really comment on would be the laundry needed fixed and no continental breakfast

pretty central to our needs. nice pool and view of the lake.

breakfast was really delicious, good spread of food

the breakfast...it was a

it was cold running back from the pool lol

microwave in our room and the pool and hot tub were out of order i ask for a discount and nothing was said and no discount given