, we arrived early and the staff arranged our room before the booking in time , helpful with wifi code and arranged a table in the restaurant

the breakfast was good, as was the wifi.

wifi kept on playing up & we couldn't make calls or receive calls as we were contacted by family

wifi worked on and off

wifi was very weak.

was a bit disappointed that there was no food on sunday, but the bar was mostly empty in the afternoon & evening, so i understood the reason

bar not open in morning or to purchase a drink, toilet roll needed to be replaced but reception was

in the bar for a few drinks service is excellent except for one foul mouthed local

plenty parking and bar food was lovely

the bar staff

the flexibility of being able to order food in the bar & eat in our room was a lovely

to the pub so great for evening meal and drinks and breakfast for £9 which is exceptional value

offered an alternative but decided not to take advantage of this so i was offered a complimentary breakfast

restaurant & bar open 8am-11pm with great kids playground

our stay at the mill on the soar very nice reception the room was clean and comfortable the breakfast was lovely and will hopefully be staying again

the wifi was really poor

free wifi

wifi kept dropping out

friendly reception. good wifi. fine 18th century building and lively bar.

wifi was

no food available after i think 8pm . simple bit of bar food would be good.

it was ok for us as we went out but room is over bar so you can hear the noise until close.

prices in the bar

the bar staff.

the bar manager was incredibly welcoming, and the bar staff were really friendly and attentive

the lack of service and wifi

the room was big and the bed was very comfy, nice bath/shower, wifi was good

pleasant room and well priced and clean. good wifi

wifi sign up rather bizarre

as with a lot of hotels wifi was poor. very little signal and low speed.

also the hotels own wifi was unable during our

wifi rubbish!

evening meal was a bit bland. very generic. free wifi didn t work.

wifi was really not good which did make working difficult

wifi could be faster

the only thing we were over the bar and my husband didn't like the noise in the bathroom.

room and lovely bar area and outdoor area fabulous manager and staff , great chef ( mega breakfast) all round

the noise , music from the bar after 10pm when i wanted to sleep but it was ok after 11pm

rooms are above a very popular bar and garden area

we had a couple of drinks in the bar in the afternoon and on seeing the delicious food coming out decided to eat there in the

the spa bath was nice and

staff always helpful rooms always clean well worth the money food and bar

spa bath was very relaxing!

car park clean friendly staff nice bed, spa bath bottle of water in room friendly locals eve and peter starter of pulled pork with black

spa bath was nice

a great stay every time i come here.✅ great gym ✅

bed large room bath shower restaurant very good value for money gym parking reception very

great parking, wifi and gym facilities which were all free to use

safe, quiet, good bar with restaurant and fantastic staff

staff helpful and good on site health club / gym

wifi signal didn't reach our rooms, it seemed to only be available in the main house

there was quite a few breakfast tables dirty for a while and wifi was poor

wifi signal poor

extortionate prices for dinner. wifi not strong enough to stream video.

free wifi & tea & coffee facilities more promenant

staff were lovely, great value for money, great food and staff in the bar too.

we asked for an early check in as we’d had a long drive and had to go to a funeral

are fantastic 3, the rooms are clean, tidy and well maintained 4, food in the restaurant and bar is outstanding 5, value for money brilliant

as we walked threw the door the guy on reception was so friendly, the room was beautiful, the bar had a lovely atmosphere, and the breakfast was outstanding

several of us stayed over as we had a golf match the following day

wifi in room

urthest away from the reception area) was poor

wifi kept disconnecting could be an upgrade for a stronger signal required

wifi was very hit and miss in my room

no bc wifi in rooms from laptop, noisy heater when turned on. room 41

lovely hotel, only downfall was the paid for wifi it dropped in and out pretty much every couple of

letting you know at the check in that the only way to get wifi is to add a card to the room number

a non-business guest, paying for wifi was an inconvenience

the wifi code we were given did not log on but we wrer with three anyway so it did not matter

wifi wasnt great.

basc breakfast left in a cool bag with no ice block - no one to meet us when i had arranged an early check in

great bar too with lovely meals. very close to mallory park circuit.

absolutely loved the spa bath and the huge bed which was really comfy and such a lovely place.

of this before arrival which helped, as we could make other plans) we did have a drink in the bar which had a really nice ambiance

in room spa bath fantastic and whole room very tidy and clean with good facilities

i was there for only one night , early check in was no problem

location a 10 minute walk from the station, the hotel was able to arrange early check in to suit our circumstances

to leave immediately had two small kids and i could feel the damp in the air within minute of

on the food and service, doesn't have a lift we stopped in the family room me, husband and 2 kids the room is the furthest from the reception with quite a lot of stairs and corridors, could be

to the wooden window frames and the creaky floorboards, nearly 10 for a full english which my kids could have polished

the toilets in the bar were really modern, if they achieve the same in the rooms, then this would be a great hotel

bed was comfortable the room was clean the bar was very nice and the breakfast was very good and the staff were

nice bar area with good choice of food

great location , lovely staff. clean. restaurant and bar downstairs.

could do with a bar in the bath for safety getting in and out of the shower or an anti slip mat.

battled with wifi

did i mention the wifi was free, and super fast both in room and shared spaces such as the bar

reception very poor, so we could have had wifi recommended to us, rather than discover it for ourselves in room 65

its medieval look and feel without us modern folk having to sacrifice the current amenities like wifi etc which we

the lack of wifi

location price elizabeth the host complimentary tea coffe sugar wifi heating

the wifi acted up at times but it was mainly okay.

the wifi could do with some work on accessibility and stability

wifi in room and plenty of usb charging points

wifi connectivity was poor - kept dropping out

did have trouble with wifi reception in that my game on my tablet would not open - though i was connected to wifi easily

nice hotel, friendly staff. the free wifi was great and fast. also free parking was a plus.

no wifi, will never go

wifi signal in room could do with improvement

did not use the wifi so cannot give and opinion

the priorities were all there, clean room, on suite, kettle and tea making facilities, tv, wifi, and free parking

wifi was slow and room was small

good working wifi & tv to cast

very clean room, bathroom, good wifi, comfy bed and free parking in this hotel

wifi connection was good, easy to connect and free

bar and reception/wifi all good

we were given a warm welcome by the bar staff and there was everything in the room that we would have wanted

location for what i needed, free tea coffee and water, good wifi, friendly bar staff who showed me to my room, heating was on and adjusted by radiator, plenty of pillows

to the pub friendly staff very helpful easy check in and easier checkout was able to arrange late check out 5

allowed early check in which was really useful

check in was in a noisy (and, weird for 2025, smokey) bar area

friendly staff at the bar and reception

food was excellent and the bar was a great experience

the bar was a great place to relax and watch the olympics

staff very friendly, late check out at 12, and amazing breakfast. very clean.

staff was excellent great atmosphere in the bar and the beds was comfy.

64 per litre food bar and shops next

hotel, travel to the ground for the match and afterwards eat in the services and enjoy the hotel bar before retiring

food bar should be 24hr

staff very helpful and bar with wine and beer with a lobby area.

late check out should be free unt 12noon please.

however had there been a restaurant or even bar snacks i would have had them rather than go out and

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

30am by the laundry van, was really noisy

early morning worker banging trays around with laundry outside our window

the breakfast was amazing

huge car park i had a trailer on my car

fantastic lobby but not keen on the fact that it's the restaurant and the bar all in one

the breakfast was also excellent with lots of options

rooms are clean and spacious, and the small gym is perfect for a quick workout to stay in shape even while travelling

there was a gym and breakfast included in the price

went to the bar a beautiful not over priced glass of wine

warm welcome, great bar meal home made burger and chips. friendly service

friendly staff, good size car parking

variety of takeaways and michael was very accommodating he had no objections to me eating in the bar ,supplied me with a plate and cutlery

a very nice and good value pint of doom bar ale, also a good choice of meals

big parking lot.

kids running crazy

perfect location staff all so friendly food was lovely & bar was great bed sooooo compfy

and breakfast was good and fun for the kids as they could make their own pancakes

the door doesn’t open with ease and is a struggle for senior and kids alike

the bar and restaurant area was nice and breakfast was a buffet with lots of options

and tribute themed nights, however this was not the case, without any warning the restaurant and bar were both closed due to refurbishment, but we still paid the same price which i think was a but

restrant and bar were shut and not in use

bar downstairs with a restaurant with great and

decent location and energy, bar and restaurant downstairs

cheap, location, early check in, clean bedding & room

shout out to sue at reception, sharon in the restaurant and stuart in the spa area

breakfast and coffee was great

half a dozen feral kids running around dining room, parents uninterested in them

the gym and swimming pool facilities were excellent too

huge pool, sauna and steam room on site along with gym

were amazing , in particular the irish lady at breakfast

evening and breakfast was so yummy and would definitely recommend staying here

the bar and restaurant staff was spot on

is clean and looks nice, no noise in the bedrooms, bar staff are lovely and extremely helpful

lovely lovey bar staff so helpful

wifi in meeting rooms is a bit slow so had to do meetings in the main

the internet wifi was not good

we were also not told the wifi was free and given the password, we were unaware of this

cleanliness, excellent breakfast, super fast wifi and well trained courteous staff.

poor wifi

good value for money, allowed early check in

we requested an early check in but we’re told that this was probably

bar and restraunt had a great selesction of food beers and wine in a very comfortable setting and

the on site restaurant and bar with lots of delicious food to whet the appetite

nice room great bar area, excellent value

we loved relaxing in the garden during the day & the bar in the evening

the restaurant and bar staff were also very friendly and

sometimes they have events on, this makes the hotel very busy and people use the bar who aren’t staying in the hotel, i found this a bit intimidating and if the reception staff

nice and firm, nice selection for breakfast, excellent for four of us from different parts of country to catch up after a big family

love this hotel, convenient, clean, good breakfast and lively friendly staff

lovely bar plus blues bar next door has good menu

blues bar & grill served lovely food and the staff couldn't do enough for us

so clean amazing wifi good view big rooms comfy bed nice

wifi was great

free no password wifi

excellent hotel, well presented, friendly staff, wifi excellent, food absoulutely stunning.

rooms are clean. location is excellent. wifi was excellent.

comfy, clean, modern rooms, free wifi, friendly staff, free parking, good size tv. good price.

comfy, clean, modern rooms, free wifi, friendly staff, free parking, good size tv. good price.

and recently decorated bed very comfortable tea and coffee in room very good value for money free parking and easy

free parking

the location was okay with free parking

got an early check in so we could get changed for a wedding after a 6 hour drive from scotland

friendly staff, clean, comfortable with on-site parking. food is excellent. good wifi

multiple tv channels and free wifi with good connection

wifi unreachable in the room, had to repair to entrance lounge

the wifi was really strong everywhere, the room was really clean & super comfy bed

patchy wifi

just what i needed (comfy bed, good en-suite shower, car parking, breakfast, late night access, wifi, without anything ott that i did not need (-)wifi is atrocious!! (-)poor tv and wifi signal. (+) the wifi worked well, the bed was comfortable and the radiator was easily adjustable to give good heat (-)difficult to set up wifi from my room, had to return to the main building (-) no wifi in room and when checked in morning, wifi details had changed but not updated in information (-)incessant noise in bedroom. guest wifi not accessible (-)wifi is pretty much unusable

parking for hotel guest i arrived on a sunday and the car park was rammed and it took me twenty

parking is available, but on a saturday, can fill up quickly

such a great little gem - super location, parking, comfy rooms, easy check-in/out

location-plenty of parking-size of room-staff helpful-evening meal & breakfast excellent value

wifi in room 3

wifi didn't work in bedroom

very disappointing wifi internet. not available in bedroom, ok in the restaurant

plenty of parking and good wifi

no wifi

pub garden, plenty of parking

wifi didn't reach to our room

wifi not working in the rooms. needs an improvement in facilities

no wifi except in common area

the free wifi was not very good

poor wifi

staff accommodating for early check in

there was no meals or bar provided in the evening but they did provide breakfast which was stone cold

staff so helpful gave us a late check out actually had a really good time

bar on site although it didn't stock wine

also no bar no pool as website states and we even couldn't wash beds felt itchy and dirty bases in fact i

free car park and wifi

wifi connection on the 2nd floor is not stable.

you might upgrade the wifi though

ssibly not anyone s fault) one - the wifi was pretty much non existent in the room we were in two - there was a bump in the floor that

wifi was weak

free wifi

specious room,rich breakfast,kind staff,fast wifi

wifi problem for apple tv s

very quiet, clean, good facilities with wifi and usb's

liked that the tv could be linked to my phone due to fast wifi

clean and comfortable with a well stocked bar at reasonable prices only negative was the food, breakfast was good but eating from the menu the quality was below expectations

the night at the hotel, (personal reasons) but came back in the morning and throughly enjoyed our breakfast

breakfast is a veritable feast

great very accommodating and friendly, the room was clean and comfortable with a well stocked bar at reasonable prices only negative was the food, breakfast was good but eating from the menu

with a warm welcome and fabulous spacious room and a great breakfast we had started our weekend break on a great start

wifi not available

no body lotion in the bathroom, they provided a smart tv but the wifi was blocked to stop us accessing netflix etc

friendly staff; great location; good wifi modern tv; tea making facilities and bottled water provided

i was happy there was wifi a fridge in the room and also a safe

location, price, friendly staff , homely room , wifi and netflix

quality rooms. comfortable. good wifi.

a little tired in a few places terrible wifi

wifi was not readily available - you had to ask for an access code which was only available on one

wifi was a bit hit and miss

room was perfect and the facilities were good the wifi code didn't work but i didn't have time to use it so it didn't matter to

wifi did not work properly on tv

wifi wasnt working in our room or on the tv and the staff changed us rooms straight away no extra

we didn't have access to wifi for the first day/night and had to call reception before they told us there was an issue with

wifi was down and i got got a stone cold allay breakfast payed 18 for what was ment to be a hot

clean, well appointed modern hotel with fantastic facilities, great wifi and comfortable beds

no brekfast and bar didnt open

toiletries - a bar of soap would have been nice

got handed a towel and a small bar of soap when i checked in

early check in, very clean.

upon arrival, i was told i was upgraded to a room with a double bed and was given a lovely bar of soap and clean towel

kitchen has limited resources and isn't as clean as their other property

shared kitchen with cooker, microwave,fridge plates,knives,forks etc

very clean, bed hard and uncomfortable, kitchen a disgrace with students leaving items to fester for

excellent location. comfortable room separate kitchen

there is a shared kitchen where you can cook your own food

lack of wifi due to maintenance work in the city.

free wifi and city center location.

wifi

i didn t use the hotel wifi but it was available

nice and quiet rooms. friendly staff. fast wifi.

excellent wifi

only stayed one night so wasn't the end of the world as the wifi was strong enough to compensate instead

i was able to sit in the bar and work on my laptop, wifi connection was spot on

free wifi

good parking availability

we were always made to feel at ease during breakfast with the staff asking if we were ok and always refilling the counter

got a early check in for free

queue during breakfast to make a toast as there are not enough toasters to serve the hotel guests in good time

agnes and security, all cleaning and bar staff very

a good variety of breakfast if needed

also appreciated the early check in

booking then requesting an early check in then having to pay for early check in

we had two kids (18 month old and 3 month old fkr reference) there were dirty foot prints in the bath where

the dogs were welcomed and allowed in the bar area, water bowls always clean outside the doors and enough grass area to walk them on

size of the ‘gym’

they weren't serving food at all that evening - we had travelled nearly 4hrs with two challenging kids in extreme heat who were hot tired and hungry and then had to go out looking for food - very

gym really small

we were charged twice for meals as the wifi payment worked but didn't register on the main accounts

the wifi signal wasn't very good

the bed was very cosy, the tv was big enough to watch from the bed and the wifi worked very well

the wifi simply didn t work in the room, the message said move closer .

no phone signal but we could log onto their wifi.

the wifi

no free wifi to use for long hours

weak wifi

location, just at the edge of city centre, clean with most of facilities in the room except free wifi only in the reception area, reasonable price, i m happy and will continue booking with them

that the wifi is only available in public areas.

we paid in total £126 for a nights stay with late check out and breakfast

breakfast was sumptuous

breakfast v good - all fresh and well presented

excellent breakfast, friendly staff, easy to find, clean rooms

sure i was fully catered for with tea coffee and taking my orders for dinner had a buffet style breakfast before i checked out and it was delicious set me up well for the working day thanks for a

couldn t get the free wifi to accept the password given.

and a update of the in-room tv

we also couldn't get the wifi to work to access youtube

e which has wifi connection) would also be extremely handy

- really spacious room - good ligntning - good wifi - good and soft

night i didn t expect much but everything was brilliant, bed was comfy, tv was quite big, free wifi and in a great location

the wifi could be much better.

wifi did not work for me

the environment and strong wifi

wifi was good for the work i was doing

excellent price and plenty of ev charging points directly outside the hotel entrance.

a bit difficult to get to when coming from the south and needing to use the fast ev chargers

would have been good to have a park for kids really just lil

he also photographed it, saying he would inform the laundry, but i am surprised that housekeeping did not notice it

kids didn't enjoy the breakfast as there were not enough options

staff , rooms, bar not open

nice to look at around reception and bar area.

6 bar was not open or the restaurant

the bar was closed and had been for years

nothing, other than a slightly early check in.

free wifi

wifi is terrible they charge which i not good,, ended up using 4gb of my data which charged alot

the idea of paying the wifi

wifi signal

complaint is poor mobile and wifi - get that right it will be really good

staff were polite and made us very welcome and when i asked about late check out, reception staff explained to me that if i was a hgi member it was no charge (i did

the call i received the night before i turned up, to the greeting and early check in and chat with the staff and all the way through the experience it was exceptional,

very nice breakfast

breakfast was great

we also had dinner at the hotel’s restaurant, cogs bar & kitchen, and it did not disappoint

free wifi and reduced rate parking was a bonus

wifi in room great bonus, nice touch to get bottled water in room also

the wifi connectivity was superb with no limitations on how many devices i could connect

clean comfortable beds good wifi

small point this - but my room 1608 kept switching into 1607's wifi

wifi, clean sheets and towels, free parking

staff, parking and wifi were excellent

ee)

super king size bed ud83dude01 very warm, as stayed for 5 nights had comfy sofa tv and great wifi signal ud83dudcf6 would highly

good location, free parking and good free wifi

i d have liked the wifi to be faster fit work.

wifi a bit rubbish and no phone signal

poor mobile phone reception. but asked for and given access to excellent wifi.

wifi a little slow but everything else very good.

upgraded room, fantastic food, comfortable room, good shower, free wifi, modern decor

did find that outside communications was hindered by the poor quality of wifi connection within our room or throughout the hotel

wifi a bit flaky and some tv channels didnt work

mobile signal and wifi were bad in bedroom we were a good way from reception

parking, excellent room, excellent staff, excellent food, good wifi, great setting and some excellent offers on food and drink

was disappointed knowing i had to sign up to use the free wifi, an option i didnt take as you wanted information which was going to be used by third parties,

food is great, bar staff friendly and when we stay again, we will try to remember to get a twin room to hopefully

very friendly bar young lady who gave us milk for the fridge in our room

food and atmosphere at the pub was brilliant and was a lovely evening to spend here, bar staff were brilliant

as we needed early check in, the staff did everything they could to ensure this happened to which we were very

food in the bar was absolutely amazing for evening meal and breakfast

free wifi was good too thank you

the wifi wasnt good enough, i couldnt connect to the internet.

wifi is available but we're not keen on submitting our information in order to link in.

no private secured wifi.

couldn't sign into the wifi

refurbished room was great, bar was nice as was the food offering.

friendly, the room was clean and comfortable, was offered a free upgrade as my room was above the bar with england

the breakfast was delicious as was the evening meal in the bar the evening before

was lovely, bar staff were great

all good, entertainment saturday afternoon, bar staff were very friendly and good at their jobs

wifi slow in room for working purposes

wifi for a hotel was really fast. breakfast was also spot on , and hot

we would have had to pay 5 per person to use the pool and would have also had to pay to use the wifi - we ended up getting this for free due to booking a superior family room

wifi was really slow, the tv said you could connect you phone or laptop however no space you at the

quick check in with the app clean room really comfy bed good wifi excellent bathroom most importantly flat pillows are already included in the bedroom location

what we needed as a family, comfy beds lots of room, shower and a bath so it was perfect for the kids

bad in general no hot water no tv working kids running up and down the hall way all night

staff, to be fair the room was at the front right in front of lorry/bus park but had a good nights sleep never heard a thing

lots of noise from adjacent lorry park

parking and hotel are in the lorry park which is busy and it is a bit

excellent wifi connection

spacious room, good breakfast, good wifi, good bed

wifi: the wifi provided seemed to say it wasn't secure or something and i couldn't check email

wifi signal was good; however, kept having to log back in when not using wifi for a while

can't comment on wifi as didn't use it

real disappointment was there was no wifi in the bedrooms and i had to go and sit in the lounge on my own

the wifi seems easy to operate , having been through the trial snd error element

they really do need to provide free in room wifi too

hotel looks a bit tired and wifi only available on ground floor

no wifi throughout the hotel

they have also been so kind as to lend us glasses and cutlery from behind the bar to use in our room so our stay is more comfortable

i asked for a bottle opener and the bar staff opened it for me and offered me a glass

nice rooms, clean, comfy, nicely attired. friendly staff, nice bar and sitting areas

the bar was great, lovely staff who couldn’t do enough for you,the food was decent and plentiful

stopped before nice bar and food ud83dude0b