we were not informed that the pool was out of service until we went to get in the pool.

the breakfast was very good and a variety to choose from

man that was in charge of the breakfast was awesome

the breakfast was a full breakfast, not continental

hotel was full so breakfast was pretty picked over

the pool!

staff friendly and helpful, quiet and awesome pool/hot tub

beautiful swimming pool

very clean pool was awesome

pool area best i've ever been to

pool was under repair

the pool was close

eggs for breakfast

the pool was out of operation

the breakfast was good

breakfast was very sparse and not up to the standards of best western properties!

breakfast was good! nice place to stay!

and the breakfast was good too

breakfast was good - standard for this amenity

breakfast was good and everything was clean. liked the

location, large parking lot for oversized vehicles (dually truck) (+)parking was good (+) bed the parking lot was more potholes than smooth driveway

swimming pool was nice.

the indoor pool and hot tubs.

clean rooms, comfortable bed, great pool area.

kids loved the pool with two hot tubs

indoor pool and was able to bring my dogs they do charge a 20.00 pre pet fee.

my kids would have loved it more had there been a pool. but other then that it was a great stay.

good breakfast

hot eggs, that i usually eat for breakfast, but staff explained wyndham does not serve hot eggs

the price $55 was an excellent bargain. great breakfast, very clean

liked it all maybe more hot items at breakfast

would like a little more verity at breakfast

breakfast could have included meat

the breakfast was great

breakfast was good

friendly staff. great breakfast. good value

staff were amazing and very friendly every morning we came down for breakfast and every evening when we returned

the pool and hot tub was closed the entire stay. it was disappointing, especially for my kids.

very friendly and breakfast options were great.

breakfast wasn't ready until 715

liked the swimming pool and the whirlpool

there wasn’t any breakfast. the tv remote did not work . the outlet by the sink didn’t work.

no breakfast, no vending machines

breakfast was typically quite basic, with packets of dry oatmeal or sugared cereals, cold milk,

would like to have seen fruit on complimentary breakfast

the breakfast! you had a choice of 3 cereals, a couple of muffins and honey buns.

didn't like that i had to pay for my breakfast

didn't have breakfast

didn't have breakfast.

i loved the prompt check in service and the airport shuttle was such a huge help.

when we got back we had to wait another hour with 2 little kids

we left our car here while on vacation and were shuttled to the airport and picked up at the airport when our flight came in at 2 am

very friendly staff, clean, great breakfast, safe location.

the shuttle was always within 5 min wait and the rooms were extremely clean

nice breakfast with plenty of options

shuttle service bonus

wifi is not free, you need to pay for it, that's something that you won't expect from a hotel

charged extra 13$ for wifi.

fee for parking and unnecessary accidental, wifi

had to pay $30 to park for one night. also had to pay for wifi.

you had to pay for wifi

pool was clean

very clean , friendly helpful staff, very comfortable beds and amazing pool

much to do in chicago we only got to enjoy the gym

room has small kitchen that's good

microwave not very clean. nor the laundry

on top of that, our king studio suite was wonderful - comfy bed, small sitting area with huge tv, kitchen with stools at counter, walk-in shower with hot water and lots of pressure

the breakfast bar needs a new toaster and would suggest adding a toaster oven

hotel was very spacious and the free breakfast was really good, i was very happy with our stay

even having a kitchen in your room, there's no oven, and you may miss some utensils

breakfast each morning was nice, and proximity to the train was perfect

gym was adequate if not slender

breakfast in the morning and bar at night is the perfect stay here at the hyatt

gym was hot with little ventilation

wish there was a bar on site

breakfast and it’s close to blue and pink line metro with few mins walk

the location close to the arena. the shuttle to the arena.

the front desk people, to cleaning staff, to shuttle drivers, to valet service , this hotel has got it right

it was covid, so no restaurant / bar - nothing they can do about that though!

shuttle to the concert

the atmosphere in bar restaurant gloomy.

the front desk, the bar staff, servers and the guys that took my bags

the location for perfect for us to visit our kids at uchicago

i love the decor, restaurant and bar atmosphere

the bar had great drinks and food

room, gym, restaurant, staff, art.

beds were fine, clean enough, fitness room/snack bar/amenities were nice to have.

they did let us use the restroom attached to the fitness room to change clothes in at 3:30 which was kind, but not ideal

there is a fitness center off of the lobby

fitness center was small but also clean

location, fitness center

the fitness gym is cramped and somewhat limited

i appreciated the morning coffee bar too

it's clean, the breakfast bar had variety of options

staff were extremely nice and helpful. free shuttle to u of chicago a bonus. breakfast very good

the overnight bar manager was also superb

from the hospitality of the staff, location, cleanliness, complimentary breakfast and spaciousness of the room

the gym was alright and they had a laundry room you could use for free

very nice hotel.nice rooms. breakfast was good.friendly staff.free parking just 2 blocks away.

breakfast was very good with plenty of healthy and tasty options

hotel is accessible directly from the parking which is great when it’s cold, and free access to laundry is very useful

i wasn't sure if there was wifi. the tv didn't work.

wifi was fast enough

the price and location are great, place is clean and comfortable, free wifi, and staff is friendly

horrible wifi

wifi does not work the best

wifi is spotty but we are here to have fun not use our phones.

wifi

wifi fast

bad wifi, really bad

television reception was choppy and the wifi didn't work.

wifi didn't work half the time

cheap great price online wifi works great clean and affordable definitely recommend

mainly the wifi lol

the room was nice in clean and the water ran hot the wifi sucks no way to access the heat a fan was in the room no ac

had to ask for wifi password wasn't given upon checkin

great wifi and areas to work from

we loved the self-serve room service bar where we could grab a quick drink or snack before heading out for the day or going to bed

m) walk into center of city

we loved the self-serve room service bar where we could grab a quick drink or snack before heading out for the day or going

this is a stylish bed-and-breakfast that feels like a boutique hotel

nice bar and food right in the hotel

comp breakfast with omelette station

perfect location i didn't try the breakfast as i didn't have time but it looked very good the gym was big and with a nice view on the city

breakfast & the cocktail hours are also a nice add

the bar food was also really bad

staff great. free wifi, laundry and breakfast.

wifi was also strong and easy to access

also the wifi was really bad

the room was spacious and well maintained and the wifi good

free wifi

having access to a community kitchen was helpful, we made coffee and breakfast most mornings and used the fridge

during this stay the stairs, hallway, kitchen, and rooms were lacking

lobby, the shared kitchen was a bit shabby; the only common social space was outdoors and unusable in bad

no tv. kitchen has utensils but no coffee, no cream or refrigerator..

common kitchen was a good bonus to use

easy access to the wifi

did not like that every person who joined the wifi was charged $15

the front desk also included free wifi for our stay which was appreciated

$15 per day for wifi is insane.

no free wifi.

it definitely think a bigger breakfast would be nice

breakfasts were the fabulous handiwork of a real chef

breakfast was lacking...

but they said it was nice, quiet, good breakfast,

the full kitchen could have been a great help if i were a culinary chef

made a last-minute decision to spend christmas in chicago with our kids and needed to find a place to stay near their apartment

refrigerator in the room cost of overnight parking (only valet option) no swimming pool or gym facilities (made known to me) nothing unique about the room or other spaces nothing unique

are friendly and it was clean and my kids love to it there nice view the food was very good my kids enjoy it they won't to come back

super noisy ( doors slamming, kids crying, people shouting, car alarms going off)

breakfast buffet was awesome even for the kids and everytime we needed something staff was right at our room

most of all, my laptop could not connect to the hotel wifi -- but the fault was not my laptop since it worked on other hotels

wifi was useless, too slow to even surf the web forget about streaming netflix

microwave in the room and the tv had poor reception and the wifi was not working properly

wifi was free and of good speed

wifi

gym felt a bit dark and closed off, as it doesn't have windows and feels a bit like a basement

the room, the pool, the rooftop, the gym

the spa and steam room were also a highlight, and the pool was beautiful

view, design, tech, positive vibes, staff, food, pool, the bathroom, the bed

the gym, steam room, and pool were a nice touch also

no information in the room, such as wifi password, near restaurants, available services.

wifi also doesn't sync well with my chromecast so had to use hotspot

get the wifi to work properly, it said that i was successfully connected, but it never worked so i had to

was annoying to keep doing the wifi for each day you were there

good wifi for a fee

no wifi

the shower was very strong. the free wifi was good.

hotel wifi barely worked

area, super staff - were really going out of their way to help me find a room with a superb view, room service on demand

bummed their bar and roof top area closed so early.

the only thing we didn't like was that the pool was so small and there wasn't a hot tub.

breakfast was great, staff at breakfast was so friendly

the fulton bar was closed and there were no drinks available after hours

having the kitchen and table really added to our comfort

the pool was closed and we were expecting it to be open.

early check in.

the gym was accommodating and the outside sitting area was extremely relaxing, but could use a little

excellent with covid i was not sure if we would receive breakfast.

need a day from the kids

pool and gym closed at 10pm

our stay at this brand new, luxury apartments with excellent amenities (gym, pool, jacuzzi/steam room), convenient in building parking, super friendly and professional,

it's super-spiffy, with lots of amenities (pool, gym, mail room, etc), and the studio apartment is terrifically laid out, including a stove,

breakfast delivered to the room would have been nice

rooftop bar lovely staff good breakfast amazing room

the breakfast was amazing!! more than i expected and i watched a manager clear tables.

location was great! loved the rooftop bar and restaurant!

special thanks to judy at the front desk, angelica in the kitchen, and nicole in the bar for a very welcoming and warm reception

loved seeing food and bar options at front

the bar and good closing early. other than that great stay!

we had drink and a light meal at the bar which was very perfectly prepared, in fact it might have been one of the best pieces of steak i

gym area was quite small

the lobby bar was fun and very friendly

the breakfast bar was wonderful but we always count on waffles being an option.

and a good gym

breakfast consisted of a staff member handing out juice, a granola bar and muffin, had to eat in my room, - all this due to covid 19 i assume

breakfast too busy

friendly staff, delicious breakfast, beautiful rooms, a whole kitchen in the room!

we enjoyed drinks at the bar on our last night

bar not open, no room service or housekeeping that i could see

we arrived earlier than expected and they allowed us for early check in

rooftop bar is mostly inside and can be very loud and chaotic

wifi sucked

wifi was great too, zero issues

location & strong wifi

one day the wifi is not so good

wifi was quick and the location is

room lighting could be slightly ramped up and the hotel wifi speeds could be improved upon

sleep on the beds, free wifi was a bit slow and to upgrade to speeds still slower than lte it was pretty expensive

wifi code incorrect & took some time

the wifi is great

were uncomfortable, tv is not connected to wifi - no apps, streaming, or casting -, poor

was so automated and automatic i didn t need to ask any questions (wifi, breakfast, checkout etc) (+) wifi was strong and connected easily--no annoying website popup that you had to connect through (+) wifi worked great (-)wifi a little slow (-)slow wifi (+) i spent the day in my room working and never once did the wifi lag or drop connection (-)wifi was a bit spotty. (+)up as an office space with a conference table, a conference telephone, large screen and stable wifi (+)wifi did not work (-)could not connect to wifi. no free water bottle in room.

no late check out and no housekeeping during stay

breakfast is just what you need to start your day, choice of hot food, fruit, cereal and a waffle

location was great. room was clean. bed was comfortable. had an on site coin operated laundry.

of hotel and room, laundry room, location to chicago river, the loop, museums, theatres, amtrak

could not find the switch to turn off the bar lights

great location and cool design. gerin at the bar made the best french75. he was awesome.

the room was comfortable, we had room service both mornings and the food was quite good and arrived quickly

noisy guests in the bar area. wrecked the calm and relaxing atmosphere

we had n/a drinks one night in the hotel bar where they had a live jazz-style band playing

level gym, lockers room with steam room & sauna, cute bistro, large trendy rooms, very nice staff - this

everything was great ! location, gym and staff

i wish the spa was open a little earlier and later in the day as i really wanted to take advantage of the spa

courts, pool, and gym were amazing

was amazing, the pools were a good temperature and the bathrooms and our room was awesome

a hot tub would have been nice and the pool was small. the amazing gym made up for that.

people were at the bar drinking eating everybody was just having an awesome time

normally wouldn't bother me but i have younger kids who crawl around

the gym and the pool were very clean and with a nice view

the room was very nice and spacious and the gym amenities were very useful

only thing was slightly disappointing was having to pay for wifi in the room

she also got me signed up for hilton honors which gave me free wifi which made a huge difference for me

i wish wifi was included

we had trouble connecting to the wifi, but the staff helped us through it.

we got an upgrade upon checking in to a room with a view of the lake, free wifi and

no late check out.

room right away, they apologized and checked on us the following day and offered a complimentary late check out

the gym was good and overall vibe was top

the hotel is brilliantly organized, with every little detail working: laundry facilities, an ice maker, and drincable water on every floor

location, great staff, bottled water, nice/clean room, restaurant and a well equipped gym.

free wifi is provided through a public unsecured network, with overall speed of 10mbits

room was ok, good bed and bathroom, wifi works well

excellent location. free fast wifi. comfortable bed. very clean.

wifi is great

wifi is good

was spacious, with a little kitchen area, wifi was very good, elevators were quick, beds

room we had were very hot to the touch and definitely not meant for families with young curious kids

large room on 10th floor with 2 double beds and a good tv, small kitchen area with sink, fridge, microwave and coffeemaker, and a safe

the hotel had luggage storage, early check in and late check out. room was clean, and very big.

people working there no laundry no breakfast place is everything but not quiet you can hear the subway and your

breakfast was fantastic

even used the gym

hotel was in good location , it was clean , the breakfast bar was so good

i would suggest is being a little clearer about labeling what allergens are in the breakfast bar items

days in a row my kids room was not cleaned

free wifi and snacks, good tv and guide

stable and strong wifi

beautiful place for having breakfast excellent amenities to sleep well fast complimentary wifi

extra charge for wifi was an irritation after spending so much on the room.

acks, drinks, toiletries if necessary), signage in room with wifi

everything was well organized in the room, and for breakfast, which was memorable

also the gym and pool weren’t properly cleaned and there was some residue in the water

no complimentary breakfast and i still haven't received my 100 you held for the room

spa and gym opening hours with sufficient equipment

high up i did not know that and that if you book through booking you don’t get free breakfast

the wifi in the room is always good, so i can do

wifi worked well to work from the room + a desk, a fridge, large space, friendly and helpful

wifi was too slow. heating was not working so i had to order an extra small heater.

good wifi

free wifi had very strong signal

we like the location and really enjoyed the swimming pool and very clean.

expensive parking , expensive breakfast, did not like how far to get to the rooms for the guest

i loved everything about the property. the gym was really nice, had a sauna included. 10/10.

they have a breakfast buffet for guests for $20-25 per person

the breakfast was great!! i love the location of the hotel. the view was amazing.

only thing i might say is it needed more kitchen towels. but really it was all fine.

a big bonus was the additional amenities, such as the gym and common areas for relaxation

fantastic facilities, pool, gym and lounge area with shuffleboard

everything the pool, hot tub, and the room

we ended up using the kitchen sink to do most of the hygiene

the beds were particularly comfortable, and the wifi was good

wifi did not work.

didn't like $50 per day charge for wifi, water bar+metal water bottle, borrowing bicycles, and a couple of other optional items

in the city centre,clean and cozy room, helpful staff, water and coffee for free in room, good wifi

added $15 amenity fee for wifi, water/coffee/tea in the room, use of gym etc

t secure), but good strength

the bed and wifi were great, and the lobby has a nice, fun bar/restaurant too

use of the wifi was cumbersome and required re-inserting the access code every time one used it

additional fee for water & wifi - its mandatory, cant cancel

excellent location, good wifi, need to add 17 $ for wifi and water - its must

large bathroom. comfortable bed. good wifi.

wifi was really good

good location close to everything. liked the cool wifi mirro in the bathroom.

unsecured wifi

comfy beds, good wifi, lackout curtains

staff was very friendly and helpful, check-in was easy and rooms are clean, free wifi is also included

wifi wasn t very strong and kept requiring logins

wifi, comfortable beds, big bathroom and nice and welcoming staff

the lobby/reception area was really cool and stylish and the wifi worked great

clean, free wifi, good location, modern.

the lobby bar really jumps at night and the cocktails are delicious

- nice interior design - good gym - vibey bar - great location

the lobby bar is spectacularly fine

the gym in particular was really new, and well equipped

gym