the kitchen, view, relaxing!

wish they would’ve had a pool but then again i could’ve picked s motel with a pool for the kids

7pm at night i was driving around traverse city in a snowstorm looking for a place for myself, 2 kids and 2 dogs to stay for the night

it had sufficient coffee in the room for us and extras for the kids like games in the lobby, horshoes outside, and a grill available if a person did not want to

loved the 2 separate bedrooms for privacy and the kitchenette even though we didn t use it.

kitchen and living room was very nice for the 4 of us

was quiet, had a laundry, able to cook in the room so as not eating out all the time

kids loved the outdoor heated pool

the pool was warm, and the kids enjoyed it

bed was like a cloud, the breakfasts were hot and delicious, the indoor pool and jacuzzi was amazing at the end of the day, and the staff went above and beyond

all is great, wish you had guest laundry, tho.

is so wonderful to be able to relax no matter what time it is especially after a big win at the casino right down the street

my room (quite spacious) was on the top floor (5th) that had an amazing view of the bay, balcony, spa tub,

the 24 hour pool and spa was fantastic

staff were excellent and the pool being open and clean and heated made my wife’s time great

view of the bay, loved the outdoor pool on the beach, and the cathedral ceiling made the room feel even bigger

found ants in the kitchen and bugs in the area could be overwhelming

kids loved the pool and the bay

jets didn’t work in spa tub though

bar was not open the night we stayed

parking is a nightmare

great location, easy parking and close to everything if you have a car

the rooftop bar is a big disappointment as they could do so much more with the space

the rooftop bar is just beautiful, what a view

no hot tub. pool is 3' and not very warm

the indoor pool is a reason why you choose this hotel, just know that it is very small

breakfast was great

very nice place. breakfast was great and facilities were awesome.

good breakfast

friendly staff, comfortable, good location, good breakfast

the breakfast was a little lacking. there wasn't anything with protein.

the breakfast was same as any other place. would be nice to have a real cook on site

breakfast

gym facilities were great too, when we were stuck inside when it rained it was great to utilize

the kids enjoyed the pool and game room

pool hot tub and game room for the kids and wife

nice room, indoor pool was a plus. balcony was great, nice view of the snow coming in.

the kids had a wonderful time at their indoor pool which worked out great since it was a little chilly

kids swam in the pool and had a good time

the indoor pool, hot tub, remodeled rooms, location of the hotel are all great.

the pool and heated jacuzzi after a long day which was excellent

pool seemed dirty but no big deal

, the receptionist, housekeeper, pool maintainer , is a very hardworking lady

the pool was tidy and very cloranated

clean room. nice breakfast variety friendly and helpful staff.

breakfast boxes, the breakfast sandwich was like a gas station sandwich, horrible

off-season, but i couldn't believe how great the staff was, it was clean, there was a pool, and breakfast was delivered to my room

breakfast wasn’t my favorite

the room was amazing, with 2 complete bathrooms and a huge living/sleeping area, full kitchen, and small pantry area

loved the breakfast box choices and the fresh cookies made every night

cleaniness of rooms, location of the room, morning breakfast. positive experience.

breakfast was boxed, but still delicious

beautiful view from our spa room

no pool or hot tub.

the breakfast could be better

very comfortable large room with spa tub, wonderful location and friendly staff.

the free breakfast

is right on the bay, not far from shopping, wineries, casino and restaurants

room is to small to serve guests for breakfast, not enough seating.

the breakfast was lame but for the price point it was as much as you could expect.

the pool was not in use but this was explained on check in (despite it still showing on line which is a

room was absolutely disgusting and you'd think after being td we could not have the early check in that we originally requested that the suite would at the very least have been

lots of trucks and workers in the parking lot.

breakfast included the usual continental breakfast but with the added bonus of scrambled eggs and

the cookies tasted great, and it came with a free breakfast

right on the water, small but good breakfast, coffee in room (yah

great location. friendly staff. tasty complimentary breakfast. nice beach access. good value.

due to covid 19 there was a cold breakfast only. this was fine under the circumstances.

breakfast was not what we would normally have. facility was excellent as was the staff.

kids running up and down the hallways

the pool and jacuzzi were very clean, actually the whole facility including the beach was above

our kids adored the space and the room was everything we needed

the pool and hot tub were great

hot tub & pool were perfect temperature

the wifi never really worked well

wifi was down and the response from the desk was essentially, 'yes, this happens a lot

our room had a stained couch and wifi was constantly lagging.

the staff was very friendly, maid service great and free coffe & wifi was especially nice

a little dated in some areas. needs some more modern upgrades. especially in regards to wifi

not a variety of breakfast foods

great free breakfast. lots of choices. only challenge was seating but everyone found a seat.

breakfast area

wonderful free breakfast

the hotel staff was very friendly., the facility was clean and the breakfast was great.

clean, spacious rooms, lots of handy perqs (coffee, very good breakfast, clean pool/hot tub, etc (-)pool was not clean! price was way too high fir a holiday inn!!!!!!!! (+)nice work out room and pool (+) pool and hot tub were great (+) hot tub and pool was a great way to cap off the night (+) we were glad to see 2 lifts, one for the pool and one for the hot tub (*)pool was nice. i don t know why they charged an extra 25$. (+)rooms were clean, the staff was friendly, and the pool area was well kept (-)pool area opens early which i think was the cause of some early morning noise that there would not (-) even though the area had been 'opened with restrictions' the pool (probably the cleanest, most sanitary environment around) was still closed (+)i liked the location and that the pool was open.

newer hotel. room very clean and breakfast was great.

the lady preparing the breakfast was friendly and helpful

clean, spacious rooms, lots of handy perqs

breakfast was awesome & for october to december they have a promotion called snooza palooza where

clean. we were on the first floor close to the pool, which was nice. staff was great!!

loved that the pool was open 24hrs and even during covid 19 they offered a to go style breakfast

very clean, good breakfast and staff was friendly and helpful.

shuttle to casino and pool being open 24 hours

king size bed was vibrating not sure if it was because furnace or because laundry room was

we loved the hot tub and pool

we had a complete kitchen if we wanted to do any cooking along with a full size refrigerator along with a

hot tub and pool are nice!

pool was excellent for kids

very clean room. convenient location and great pool.

you could hear the kids running around upstairs

towels and reused one from the day before what is fine i guess some places do that now saves on laundry

the area and the pool and the employees are great

hot tub closed, gym closed, outdated, not clean, staff were rude

kids in the pool after 10. they were probably of age but were so loud!

staff and breakfast.

it is very clean! amazing staff! wonderful breakfast selection!

the breakfast was not great. hard boiled eggs were the only protein option.

but they do have a common microwave in the breakfast

the night was quiet and breakfast was substantial and tasty

close to casino

troy, the lobby bar bartender

shuttle service, golf courses

also the extra perks such as shuttle to the beach and casino

rooms have been renovated,facilities for swim and fitness good.

liked that the pool was busy and they had a fitness area

small, but useful fitness centre and easy parking

the shuttle was done for the evening so hotel employeea drovee us himself in his own personal car to

the beds and pillows were very comfortable. the hot breakfast saved us time and money.

the breakfast was pretty good

breakfast could be better

nice breakfast, nice pool and other public areas

pool and hot tub area were big and clean

my kids loved being there and playing in the pool

very clean, friendly, great breakfast .

breakfast was good i love oatmeal and having washers and dryers really helped with washing our gym

so they offered us a discount or late check out for the inconvenience

it had a breakfast with a good amount of choices to choose from

i was a little far from the breakfast area

good central location. great breakfast. very cost effective. enjoyed.

coffee is made all day along with complimentary breakfast in the office building in the mornings

breakfast was very good

pool area was an added bonus

late checkout, early breakfast for runners, early check in, fresh coffee

breakfast was very sparse,but due to covid i understand why

the breakfast was more than expected

out door pool was chilly and small, no hot tub, but very pretty.

the breakfast is perfect for me. good location , easy parking. i like the curtains

clean, friendly staff, breakfast in the morning.

breakfast was yummy and a great way to start the day

breakfast, very disappointing. need to refill fast and add more items.

breakfast selection was so delicious

staff was very helpful, indoor pool was warm, good location

more breakfast options than i expected

i enjoyed the breakfast bar and unlimited coffee! friendly helpful staff

we asked about an airport shuttle and she immediately booked one for us and set up a wake up call

clean. pool was nice. toys to play with. open all the time.

the woman at the front desk was very hospitable and allowed our entire party an early check in

the on site bar and restaurant was fantastic

resturant, bar, pool, hot tub, snack station, vending machines, ice machines

parking was a bit crowded when the bar and restaurant were busy.

parking, polite staff and updated, very tidy rooms/ facilities

friendly staff, on site restaurant, good location free parking

the lobby was very welcoming and my teens liked the gym.

the breakfast was mid

breakfast was great and the hotel was clean

breakfast was good but i have a gluten allergy and as i have come to expect there wasn’t much for

we did not eat breakfast, but the coffee was great

they provide continental breakfast items

breakfast was good (i’m a light breakfast eater, snacks were perfect)

staff was amazing small breakfast served although listed as not serving breakfast

the grab and go breakfast had more options than any other we have seen

the breakfast, again for the price, was excellent: coffee, yogurt, fruit, v-8 juice, oatmeal in

thing was the small area breakfast was in and it was loud with how many people were there at the same time

variety on the breakfast bar

breakfast was very good, bed was comfortable and the view was great.

the spa tub in our room was the best. and the bed was really nice. slept like a rock.

shuttle service didn't start until 8am as our flight left at 615

the bar outside i wish stayed open later esp since it was during peak season.

never experienced this place being over run by kids but unfortunately for us this was our most recent experience and reasoning for low score

tooooo many kids i didn’t even want to use the pool

the sauna was under construction though and the gym was open but we didn’t use it

kids throwing them non-stop

pool was great for lap swimming / exercise.

breakfast was great and so was the spa area. staff were very friendly and helpful.

the first night my family was the only one in the pool so the kids loved that

breakfast was good in this season of covid and great location.

kids in pool after 9 pm

very quiet. helpful staff to accommodate early check in.

the breakfast was horrible - stale cereal and nothing fresh.

breakfast was awful

gluten free options for breakfast would be nice.

breakfast. better quality toilet paper.

no breakfast.

room to park our boat, nice location

there was a fighting machine with a man and women out in the parking lot the night or early morning

parking was great and loved the property

the access was a quarter mile downhill and in a residential area where parking is not appreciated

good location, easy parking and rooms have been updated.

i loved my king bed and spa tub, the room was very nice and the staff was kind.

the pool area was clean and did not choke you out with chemicals and the pool towels were always

hot tub and pool and cleanliness

breakfast

the breakfast

$25/night pet fee was excessive, given that the room was $50/night

pet fee is $20 and should have been stated in listing

value was great but with the $40 pet fee for two pets almost cost the total price of the room itself

pet fee was 60% of the room stay itself.

the place was so clean!! wifi was a professional grade (i'm i.t.), staff was amazing! (+) a good selection of channels on free cable and wifi was steady (+) good wifi (-)wifi was unreliable and offered a poor signal although we were in the center of the property.

staff was very friendly an accommodating. breakfast was decent

they weren't serving the continental breakfast because of the pandemic, but everything else was

parking was also a challenge at times when it was a fully occupied hotel

were coming in for an out of town wedding) and they were very accommodating

my daughters loved the pool and hot tub

newness, pool, spa, staff and breakfast.

newness, pool, spa and breakfast.

staff, pool, spa, room and breakfast.

newness, pool, spa and breakfast.

pool area was clean and well maintained. staff was pleasant and helpful.

great breakfast

clean and breakfast

staff works very hard to keep the place clean and breakfast going in the morning

nice hot and cold breakfast choices

bar within the resort closed early on saturday the 4th of july

the only thing we liked at this property was curly’s bar and grill

any towels given when asked for more and had to go outside to a different building to get pool towels when the pool was down from my

golf courses are in great shape

curly's bar and grill was a great place to eat, it being winter the snow was great