the tropical courtyard, pool area, and the overall vibe made our stay feel like a true island getaway

we loved staying there with our four kids

wonderful helpful staff great clean living room kitchen and 2 clean bathrooms/showers great pool as

fantastic equipped kitchen

poorly maintained. the elevator and the laundry room weren’t working during my stay.

the hotel was undergoing major building and refurbishment work, resulting in the gym and restaurant being closed

like if someone left sweaty gym socks in the room

parking was inconvenient …need self-parking option; room was dark, poor lighting; gym was good, clean, but needs mats for floor exercises; why is there a built-in service charge for

breakfast was not really breakfast, a bar to go inside of a brown bag along with an apple

was not really breakfast, a bar to go inside of a brown bag along with an apple

wifi connectivity is poor

bad wifi

the wifi was also great for working remote

the free wifi was excellent

had some issues with the wifi, but the hotel it person actually installer a signal booster in our room and then it was super

the food at the edge restaurant is delicious, and their bar is super fashionable

gym

pool scene here is exceptional

the bar staff needs to work a lil bit on the

nice pool area. super room service. very nice breakfast.

breakfast was good, staff was friendly, room was super nice and very clean.

location pool breakfast

very poor all stone cold pull out bed poor metal work stuck in kids backs not enough towels or

the room was very nice and very big and the little kitchen helps a lot

i was on the 3 floor with 3 kids

in-room, old-style hotels like this seem behind the curve, like hotels that still charge for wifi), and providing enough keurig pods and related condiments seems like it shouldn't be too hard

guide/book giving you information about the restaurants in hotel/wifi and things like that, obviously someone missed it questionable cleanliness - stray hairs in

wifi was very poor for such a big chain, i spoke to reception re this and was put through to the

am) no wifi available at the swimming pool shower not working properly at rhe swimming pool swimming pool

wifi was not working at all

offered to move our room but failed to notify which blocked our wifi in computer

bed, free water and great coffee in the morning, wifi good , walking distance to bars and

wifi piscine on the roof

but poorly organized: shuttle blocks entrance to garage forcing long line of cars on the street wifi is hard to get to; breakfast is too expensive for what it has to offer some staff are ready to

wifi was slow and live tv didnt work at first

the hotel is very luxus, the wifi is great, tje breakfast is also great, the pool

very clean, friendly staff, nice pool and fitness facilities, free wifi, free breakfast

good location, wifi, comfortable bed. everything it's fine as it's second time we stay here.

a few small things the wifi was weak

location, good value for money and free wifi

i loved the rooftop pool and the view

the breakfast was simple, but typical american

excellent room looking over the pool ,great bed great sleep ud83dudc4d

breakfast was enough to start a day

loved the location. loved the pool

for two people, and the most surly woman who i guess works at the front desk in between doing the laundry apparently

everything they have laundry room and vendor machine

clean rooms, good amenities for your room with a clean laundry room.

i stayed in the studio with kitchen and you had to ask for utensils and plates.

breakfast was just coffe/tea and muffins/bars/oatmeal to go, so nothing fancy

i would love they could prolong the night time to the access to the pool.

gym is not really a full gym. loud music playing everywhere.

if possible, it would have beeb great to have a bigger and more equipped gym but i understand that people don’t go to hotels for their gyms

the bar stocks - everything and they make terrific cocktails

gym size could be bigger, and provide parking compensation.

i am being really picky… the pool area had no real atmosphere

pool and gym nice and well maintained

the breakfast i wish had some organic healthier options better quality fruit

great hotel and location'staff was good'free breakfast on the 24th floor free laundry on the 6th

pool area was beautiful and comfy

guest services at the front desk and wifi quality. cleanliness.

no wifi available during whole trip

wifi in room was excellent and allowed us to stream a live chat covid test in preparation of our

) - pool - machine to refill water bottles - live music on friday night - location - wifi

location, facility, staff, wifi, ckeanliness, breakfastt

could have been located in a more sunny area overlooking the pool or atleast have a

pool table and bikes were available as was tvs for group watching

on the lobby bar should have had an extra person attending the people on the lobby bar

the beds were really comfortable. beautiful pool.

was clean, the staff was awesome - the pool was great, too.

and, the pool downstairs should have something blocking or separating the pool from the river/lake to

relatively small gym

the staff was exceptional!! bar tenders were so helpful and our valets were so nice.

gym air conditioning was out

my only knock was that the pool was not heated but we did visit in january.

coffee bar in the lobby was a life saver. staff were professional and attentive.

the facilities of the hotel are very good - enormous gym, loved the rooftop bar which is still a very lively scene and the pool deck is fine for a

, beautiful, big kitchen and living area ,central , shops , restaurants, night life , pool is very nice with

great kitchen that is poorly outfitted and the water pressure sucks

area ,central , shops , restaurants, night life , pool is very nice with waitress service , gym is very nice with coach service everyone had a great time

the wifi was janky

- free wifi in the room

wifi

comfy bed; good wifi; excellent bathroom accessories

very clean and good wifi

spacious unit with upgraded kitchen, flooring, furniture and spacious balcony

horrible pullout for the kids in that same room

excellent bathroom and kitchen/dining/living area

lovely, big apartment, with proper kitchen and enough kitchen equipment to make a meal.

the views are amazing and the pool is a hidden oasis. walkable to restaurants and shopping.

gym was closed

didn't like that the pool is right in the restaurant outdoor seating.

pool area was very nice

was told the spa and gym was 24/7 so the first and second night used the hot tub in the spa area then in third night was

my children loved the view and the pool most of all

great location. free parking was essential and easy. good gym and pool.

the pool hours 10-6.

was the perfect size, beautiful view of the pool and marina

it is also very well equipped with all the amenities (washing machine, dryer, kitchen appliances, and comfortable beds)we arrived via a rental car and were pleasantly surprised

extremely relaxing view from pool & room spectulat

both of us could not use the pool/spa/gym which was part of the reason why we chose this apartment

a superb pool, a spa free to use for guests who provide a facilities card, as well as a gym, steam room, sauna, and showers

the pics, they were very helpful, if u were there for bussiness is a great place, there is no gym and the pool is in constructions i guess u can

requests, the owner never delivered the amenities card that is necessary for accessing the gym and the spa

hotel, you need to contact the booking agent to provide you with amenities cards to use the pool, gym, spa, or they won't let you use the facilities

the pool was beautiful with friendly staff helping with towels amnd engaging with kids

no restaurant, bar, spa or parking included

a little outdated with the 90s kitchen and tub needed to be cleaned better.

kitchen and bathroom were big, especially the bathtub

could have been 10 out of 10 with a kids room or a place for our child to play when raining.

great location! excellent view off the balcony. nice having a kitchen.

& the pool closes early

great location, nice size room with a small kitchen, and a balcony.

price and location. the pool and hot tub are great!

a bit dirty. small fridge, bad and old kitchen stuff.

the breakfast is good too and there is a coffee machine from

free breakfast, clean

cutlery at the breakfast

the complimentary breakfast had exactly what i needed

breakfast was nice great front desk host

the gym could be better.

the pool and food at the bar were amazing

very nice property , i love the pool snd decor of the room and hotel .

love the pool area & the dj sounds the food excellent and staff helpful

rooftop pool and location

breakfast could be a little bit more complete but still there’s nothing i didn’t like

with kitchen facilities in the room

rooms sports area breakfast

breakfast daily special was so delicious, close to a high end restaurant

after checking out they charge us extra for bar use while they gave us 30$ credit/ day

we enjoyed a few snacks and drink from the mini bar as well

the breakfast those symbol was very tasty

clean, modern, nicely decorated hotel with spacious rooms, kitchenette and perfect location close to the beach in a quieter part of south beach

the main drags, clean and specious room with an amazing terrace, comfortable bed, fully equipped kitchen, practical shower with hand-held shower

breakfast was gracious and filling

the wifi didn't work.

the wifi is terrible in the room! room 313

stayed 2 nights, i like it here, the rooms are nice and smell good, and the wifi is strong, and the mattress is

wifi was weak and pool needs more seating

wifi was slow and the phone did not work

parking was a bit steep and no free wifi

is no wifi include and no parking lot include so the price when you use this services was more much

dont advertise free wifi , if you have to pay $13.99 per day for wifi in the room.

no free wifi

cable management around appliances was poor, and what we assumed was the wifi router was loosely hanging behind the couch

nice big reception area with a starbucks machine for coffee, tea and hot chocolate on demand

the hotel accommodated late check out

the maid knocked the door insistently and told us check out was at 11 even though we had late check out

they also aloud us to have a late check out which is great

i arrived early and they helped me for an early check in with no problems

wifi, though it was free, was completely useless across the entire hotel

great wifi access throughout hotel

couldn t connect wifi to certain things & wifi wouldn t stay on for too long

free wifi

phone and wifi could be better

staff wifi room size tv cable gym

bad wifi in the room very very slow . i had to use my own data plan .

poor wifi

bad wifi in the room

the tv was had bad signal so some channels were hard to watch and the wifi was super slow.

which didn't have a good connection to the wifi

wifi was a little spotty despite advertised as strong

location wifi parking valet only 25$

to pay resort fee per day but not entirely sure what, other than wifi, we were getting for it

liked the nice big clean room, free wifi, delicious breakfast, friendly staff that was always ready to assist me

the pool is quite small...not really an issue as the beach is so close.

the new pool and jacuzzi

the bar staff were incredibly gifted at their craft

the bar closes early

it has a small pool..

wifi signal in room was very poor. the bar from the hotel was very loud.

good wifi, free delicious coffee , free bikes, beach

- it is clean - wifi is quick - staff is friendly - soda machine - special offer for people who go

the pool was freezing and the wifi sucked.

pool / cafe / bar facilities were all great + wifi was solid.

i was with kids and dont wanna risk with my kids health

gave us early check in and late check out

there is no bar onsite as advertised

parking was expensive no pool or bar as advertised

no bar restaurant pool ice

loved pool deck, the relaxed vibe and the food was the best !!! so nice to have beach chairs.

location, staff, cleanliness and the rooftop pool!

our room is fabulous, great value for money, spacious, clean, well appointed with all amenities bar tea and coffee making facilities

hotel has spacious rooms and a nice small swimming pool at the rooftop

website said there was a bar on the rooftop

wifi was spotted and discontinued from time to time

high speed wifi

the size of the bed, and that wifi didn t quite reach the room.

wifi was very slow.

wifi connection didnt work

best thing is the location and the late check out option (additional fees apply) but you have the option of 2pm or 4pm

great, friendly staff at front desk who were helpful when we requested a late check out - however we did have to pay extra for this

we called to inform the hotel that we will be checking in late and to ask for a late check out

very friendly, clean and accommodating to both early and late check out

they had complimentary bikes with the stay but they are first come first serve, the pool on the rooftop had a great view

late check out was great

most beautiful pool with an amazing view

the pool on the deck may could be a little bit cleaner, but we think that's because of the pool

the pool on the rooftop is a cool place to hang and take some sun

towels -no wifi signal in the room

wifi in room never worked and no effort made to correct the problem.

was quiet, but on monday the drilling was loud also in our new room and at the pool and after the wifi completely shut out we asked for a discount and received a little discount on taxes

breakfast on site, wifi did not work, loud construction going on right next to room

the staff and service were great. the hotel is clean and has a relaxing vibe. the wifi was good.

the hotel bar was awesome spot for a nice quite drink and meal

gym vas poor

the pool should be opened a bit later

location, pool, breakfast

pool area

recommend not requiring to be or become loyalty program member as condition for free wifi

the wifi worked well

it was a good set-up for working from my room and the wifi was fast

free wifi kept dropping out which was very frustrating

otherwise it was just super annoying- wifi that was free was only able to check email no streaming, cable was awful- never

wifi didn't quite reach one of our room , it was the furthest room away however

perfect location, friendly staff, clean room with comfortable beds, fast wifi.

very good wifi

only thing really that i wish was better was the internet/wifi

wifi wasn t great

wifi was slow

the selection and service at the rooftop pool bar and the wifi reliability

structure of the room, ac, wifi are perfect

very stinky and old, on 4th floor wifi not work. hotel staff don't do anything for resolving.

was wallet and to pay 35$, no option given of cheaper parking one block at 15-20$ free wifi did not work they wanted to charge again the 25$ for service already paid in the reservation

the rooftop bar was amazing and perfect for viewing the glowing lights from all the buildings at night

the space for the gym mas super tiny and not good at all

gym could be bigger

there’s no amenities besides a gym.

i wish the rooftop bar was open while i was staying. it was one of the reasons i booked it

message on mirror upon arrival rooms location front desk staff hospitality services bar options gym/pool beach access benefits free daily 2 hr bike rentals hotel decor

pool is beautiful and drinks at the bar are great as well

gym is too small (my only critical point)

the room was very clean and functional. the weekend pool party was lit.

fantastic pool and vibe

clean, great location, beautiful rooftop with pool.

the pool was great

location spot on, friendly staff, excellent rooftop pool

property was great, loved the rooftop pool, the staff was so friendly and kind

fault anything , breakfast staff , bar staff and the location was fantastic would definitely stop there

kitchen stayed open late. wings were great all the food was great.

the location; our suite was very comfortable and had full kitchen; the bed was comfortable; staff was very helpful and friendly; pet friendly property; i

lack of kitchen things

the actual rooms were spacious, the couch/kitchenette was good has necessary appliances as

the bed and the bathroom set up and the fact it had a full kitchen

the rooftop pool is small but amazing with views of the ocean

great location but a bit expensive, especially since breakfast wasn’t included.

breakfast was not great. under cooked bacon.

breakfast was good but i think $8 for a cappucino or a latte is very expensive especially as you

the mini fridge was only meant for mini bar items

i ended up letting my kids go down the elevator and i took the stairs dragging luggage

asking for money, smoking weed (not nice, specially when you are walking around with 2/5 yo kids)

even my kids complained about the bedding

the room is too small for a family. specially with kids

the gym was good

however, this was motivated somewhat by the provision of free bottled water in the room and bar , plus free tea and coffee being available to guests on the cocktail bar throughout the

the bar (bartender) was amazing

the bar is lovely and the bar man could not be nicer

julio front desk he messaged me that our room was ready for an early check in

couple of nights we couldn’t get a drink at the bar when we got back at night, one of the nights it was only 10pm

good wifi

for 5 days we had a great time the staff was very friendly, nice and clean environment, great wifi, free breakfast

location , very friendly helpful staff, clean rooms , good wifi , good valet parking service

wifi fast and running 24 seven

good quality beds but a bit small. wifi was good.

wifi was not working well. but it was temporary they mentioned.

wifi

the only real issue: wifi is bad = non existent

the wifi was not the best.

good wifi, decent linens

i love the buildings, the trees, the bamboo the bar set up is the open seating outside and inside would highly recommend and plan on coming back

location pool personal was wondering snd friendly

great bar restaurant. good bed cool place.

swimming pool could be little bit nicer but lush greery around still makes it very pleasant

there is also a nice pool

the hotel is very nice and the pool and gym are gorgeous.

view, the breakfast was ok, the communication with the hotel was a little tough when it came to booking and

it would have been helpful to have had some laundry cleaner and more dishwasher tablets as 1 for 4 night stay is not enough and felt a bit mean

close to bayfront and right opposite metromover very spacious pad modern kitchen beach towels and free sun beds at miami beach

tasty breakfast

the room. the view. the way i felt safe. and the pool was my favorite!

the barman, in the pool, who was colombian, was extremely friendly and very attentive

the pool and the gym

the room had everything we could need, including towels for the beach and the breakfast was great

it could include breakfast for the price.

great location, staff checks on you daily and there is a coffee bar right downstairs

would have preferred to have had a coffee maker in the room, but having one available in the laundry room, was a bonus all on its own

laundry in building, room was clean& roomy.

beach towels and bathroom essentials are available from the laundry room

on ocean drive it was affordable especially being in that location i loved that it had it own bar and restaurant and microwave so you could take leftovers put them in your fridge located in

pool area is excellent and staff extremely friendly

one block from the ocean, employees were exceptional, cute decor, and a lovely roof top pool

very good rooftop pool, gym and bar

location and affordability. nice gym, albeit rather small. staff was friendly.

location and spa e of the room

sister hotel just down the road with open bar happy hour everyday and swimming pool

awesome happy hour, open bar for hotel guests. and a great location.

nothing. best value, location, friendly staff and great restaurant bar downstairs.

maybe first room shoulda be sound proof for the bar area times

tisha the bar tender and chad davis made me and my sister michelle stay at your hotel wonderful

arrived with our two kids and the pillows were totally wet

the pool was really small but nothing major

no use of pool but only due to refurbishments and i'm sure it will be great once it is finished

thought the pool was part of the hotel but its basically in the restaurant next door which makes it a little

was really close to the beach and everything, good public transport as well, nice restaurant and bar with a pool on the

right on ocean drive. great firm, but comfortable beds. fast wifi. good cafe. lovely bathroom.

for the room rate, you get great value such as: - decent wifi which

wifi was hopeless. very frustrating. also the rooms are very small.

free wifi connection e free bottles of water everyday

the bigger problem were the bathrooms, noisy toilets when someone above was using them also wifi

no early check in, but at the time of checking everybody in, there was so much people coming and no

you can get a free drink from the hotel bar during happy hour

the decor was nice and liked the mini bar and snacks

the lobby are with the bar could have been open at night

very good value for money. loved open bar and airport shuttle.

was excellent, the area for the swimming pool and gym was wonderful i like it very much location was excellent the sutdio was

kitchen facilities were a bonus

staff was friendly, also the gym was amazing!

pool area is amazing

nice room with modern furniture, rotating tv, fully equipped kitchen, big fridge and bed

we also enjoy the good coffee from the bar area

my kids love working out at the gym

there wasn't a rooftop bar like advertised

we had access to a big gym and a lovely green area with loungers and a heated infinity swimming pool on the 18th floor

they had a coffee bar but no one was there

hot water, rain shower, nice desk to work, climate system, mini bar … nice music at the bar

distance from everything they have a bar , play good music , reasonable prices for food & drinks compared to lounges near the beach

the mini bar was really expensive

the room beside ours had dirty laundry sitting outside the door for two

happy hour at the bar complementary drinks

at the basement of the hotel so makes it more convenient to buy beers ,juices,water, snacks and breakfast food

breakfast voucher was $30 for 2 people and that was good value for money

the breakfast was tasty and the staff was friendly and helpful

the breakfast was good but only limited choices to receive the 20% discount

i enjoyed the breakfast menu as well as the fact that

the rooms are lovely and super clean, bathroom was clean, nice kitchen area , the bed was big and comfortable, you will definitely feel welcomed here and feel

breakfast was just ok.the manager were very nice and helpful.

the room is big and it even has a kitchen

mini kitchenette with microwave, coffee maker, toaster, dishes, fridge/freezer

breakfast is good but could be more diverse and fresh

very affordable and they have a restaurant and bar attached, close to everything

the staff was fabulous, the restaurant and bar out front were amazing and the rooms was so cute

the bar and patio

i loved the bar located at the front of the house. it was very convenient.

room was very clean and the staff was great! there is a bar and restaurant in the hotel.

suite has a fully equipped kitchen, a seating area with a large tv, a washer/dryer, a very comfortable bed, and a breathtaking

the kitchen didn't have any pots or pans, so we went out to buy that

very nice and comfortable rooms for family with kids! i only miss the restaurant!

they had laundry in room,

great to have the laundry facilities after travelling for a few weeks

eveeything! the pool the bar the location the staff

an early check in upon availability without charge which was amazing for me, being with 2 small kids it made all the difference for us so thanks

serena restaurant, business center, many spots in the lobby to work remotely or just chill, the pool, or the huge rooftop patio

was able to get an early check in, which was wonderful

with an attitude and there was zero explanation of anything outside of where the elevator and bar was