there is a bar by the pool and the bartender was very courteous

there is a bar by the pool and the bartender was very courteous

loved the swimming pool and bar

lovely saltwater pool even though it was quite refreshing

the room was incredible. wonderful amenities. best of all is the free shuttle to the airport.

good breakfast, great location next to the airport. great shuttle service.

both times the shuttle got me to the right one so it was all good

close to the airport with transfer included, cleanliness, breakfast included and

location - staff- breakfast options. and my favorite taco place on the corner.

nobody answered room service so i had to make my way down to order it was definitely pricy for 1 night $168 for

accommodation was fine, room service took one hour for a hamburger, the buffet breakfast was not prepared on time, i left

is no breakfast room service, but does have service for dinner

limited room service hours

no room service yet

made-to order breakfast, as well as the buffet was excellent

close to the airport. exceptional airport shuttle.

comfortable, nice free breakfast, and the free hotel shuttle runs 24 hrs

they provide a shuttle to and from the airport

excellent location, the staff is so kind and get free shuttle was the best

the wifi was not working

wifi just was not that great for me

the wifi did not work for a very long time. it did not function before 01.00 am

for some reason couldn't connect to the wifi.

room was clean, free wifi, and smart tv

free breakfast

free shuttle to the airport

is great if you have an early flight out the next morning, bonus points for the free 24hr airport shuttle

the location and the breakfast were amazing

i like that they had a shuttle and a gym and provided bottled water. breakfast was decent.

the wifi was good

room was nothing fancy but had everything we needed including wifi and tv

no wifi nor television due to no internet or cable as advertised

liked that it was close to the market. it had secure parking. rooms were large

through the door and walls, not enough outlets, no onsite breakfast, difficult to find door to parking

the wifi was very poor, constantly disconnecting

wifi in rooms is awful

clean hotel. airport shuttles. wifi connectivity was great.

poor wifi and location on busy highway.

they have four shuttle cars on the property that can take you into town or to the airport for a

free wifi working in our room

we loved that the parking spot where gated in

the parking is watched by a guard

rooms are next to the parking lot which got noisy from cars coming in

wifi speed was excellent and fast

that the tv had wifi.

the common areas weren t clean. the lobby floor, tables and bar top seem dirty.

inn had confirmed shuttle availability for 10:30pm flight arrival - but learned it wasn't available only after

very early morning shuttle van to airport was on time and free

tv and wifi worked well

wifi is included so that s a plus too, if you need to get things done while traveling

also has a gym on a different floor

the rooms are spacious and elegant

we have to paid for a parking lot and also the we don t have a little refrigerator, other than that everything was

bed was comfortable, wifi was so fast, very close to the airport and the shuttle was provided by the hotel

really comfortable beds, good ac, plenty of hot water, fast wifi, and to our surprise, we couldn't hear the highway, though our room was facing it directly

great breakfast - nice rooms near airport - free shuttle

permitted me to leave my car in the parking lot for a minimal weekly charge

we didn’t have the breakfast as we left very early for the flight

breakfast was good, restaurants for our kids were within walking distance.

also another plus was the airport shuttle

close to the airport there’s a shuttle that takes you to the airport and there a dennys and

the beds are not so comfortable any more i had noise neighbors too kids jumping very loud!!!

kids were super excited about swimming in the pool, though the deep end is deep enough that younger kids (less than 8

wifi is ok

manager did not enforce rule of no loud music by the pool. painfully loud!

beautiful garden and pools. room very clean and comfortable .

there could be some improvements when it comes to the pool and the warmth

has a pool year round, which was cold for my 7 month old baby but probably okay for older kids and adults

the site is beautiful, lovely gardens to walk through full of plants and a nice pool that we sat and dipped our toes in

kids loved the pool. adults loved the big room and beds where firm!

the five star hotel tapatio had all the services and amenities including a restaurant, pool, fitness center,and a view of all of guadalajara

know the air conditioner wasn't working and my kids couldn't sleep because it was so hot

early check in due to flight

had my wallet and passport hidden, the hotel got my a early check in and the hotel driver jorge was very friendly and helpful getting me what i needed

we will return definitely, and bring the kids along next time because the pool is great

pool

location. i would have given it a higher rating it the pool would have been open.

it has car parking

we will return definitely, and bring the kids along next time because the pool is great

the room had a strong smell; it had only one towel for two people; not enough information for the shuttle schedule; wifi does not work in the

thanks for the free airport shuttle’

like the shuttle, we used it to go to the bus

breakfast was great.

it is close to the airport and they shuttled us there at 4 am for only 150 pesos

and wonderful breakfast

breakfast was great, hotel is within shopping center for any needs- next to soriana

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since im not a morning person, but still like some coffee and lite breakfast

breakfast was good and the personal in front desk very gently

friendly staff, nice breakfast included

the breakfast was simple but nourishing

nice bed and breakfast

breakfast was very good and appreciated and the owners paid for parking at a safe covered area such

granola or cereal breakfast free, if you want eggs any style it was 25 pesos

the breakfast was delicious

no wifi connection in the room.

wifi and staff

wifi has a firewall that prevented me from connecting to my work vpn, so it was useless to me

upper pool was dirty, and we were not told of the other pool, was found buy accident, bar was not open weeknights, very erratating to have to be stopped at the gate to be id'd should

pool is warm and clean

breakfast was great! walking distance to the parean and shops

the complimentary breakfast was great

comfortable king size bed, and gorgeous rooftop with a pool - plus a generous and tasty mexican breakfast

breakfast was good and fresh, people that work there is super friendly,

breakfast is limited to 3 dishes, but still very good.

bonus plus morning breakfast cooked fresh by their lady chef cooked to order

breakfast is made to order

i would've liked yogurt for breakfast. everything else was pretty much perfect.

breakfast was delicious!

everything. location, style, breakfast

very pretty property, heated pool, full breakfast, spacious room

the smell of clean sheets and the pool

very pretty property, heated pool, full breakfast, spacious room

didnt take breakfast cause the time breakfast is serve was to late for us (9am)

the breakfast was ok. the hotel is nice and simple a good value for the cost.

the breakfast was good and the service was excellent.

we got a complimentary drink at the bar upon arrival

offered to switch my room on the other side of the hotel with a single bigger bed facing the pool

heard the blender at the bar several times) but not bad, and and street noises were not a problem

all marble and open stairwell, you can hear everything; people talking at the front desk, at the bar, on the stairs, at the tables, opening/closing doors - everything

staff was very nice and helpful. breakfast was served well.

delicious fresh breakfast included

the breakfast was delicious

parking right out front

the garden was an oasis in the city and the breakfast was delicious

only downsides to this hotel was the wifi

in the mexicana style, 15 min walking dist to tlaquepaque centro, quiet

stly) bathroom fine, wifi ok, beds medium comfort, parking good & secure, great staff & personnel, clean and comfortable

strong wifi

we're had a slight connection with the wifi at 1st, but ther staff sorted it out

wifi was good

the parking lot is also great, the location is not that bad when driving a car, definitely not for

value for money, huge parking lot, room very clean. good location

ample parking lot

payment - safety - neighborhood is safe - cctv fitted premises - crew - warm & friendly - wifi - works perfect - comfy mattress - a/c is great in the

wifi was super fast

the wifi was great

room from the front do not reach the wifi so the connection was poor, almost none

place is clean, roomy has ac and very acceptable wifi connexion

the breakfast was delicious and the staff were friendly

breakfast starts late

good breakfast shout out to ignacio and santiago

lovely staff, and delicious, free,traditional mexican breakfast

breakfast was delicious many options! staff was great & location was perfect.

good wifi and lots of neraby restaaurants

clean room with comfortable bed, wifi,

staff, very clean hotel, good wifi, good size flat screen tvs, unlike a lot of hotels in this price range, the pictures actually

we found out that wifi wasnt available on one side of the building which staff didnt seem to know about when

wifi is really bad, slow and dysfunctional to a point where it's only usable for the most basic

breakfast and location are both very good.

the breakfast was fantastic

breakfast was excellent

just the parking structure

breakfast overpriced

breakfast was hearty and location central

and comfortable, good breakfast, great parking, convenient location right on the main drag

newly renovated, clean. close to the centre. early check in without any problems.

breakfast very good. the property is beautiful and very relaxing

breakfast around the pool was fun, delicious and made to order

the pool and jacuzzi were fabulous

we did not use the pool

they spent the days in the pool and jacuzzi and the jacuzzi had to be cleaned after, leaving it

wifi

not the cleanest, wifi is pretty slow

cockroaches in the bathroom. wifi was not working.

no wifi

also, i was told there's a free wifi but find out only in lobby so we couldn't use our phone

light breakfast was great

the small pool was clean and pretty

especially once the pool was shocked and didn't look like a green swamp

beautiful garden and pool. excellent family accommodation

swimming pool has no rails for entering the pool so being one who uses a cane would not have been able to

i also liked that there were multiple pools with different tempratures

place had 2 pools and a jacuzzi and one of the pools was heated and there was no shortage of sun loungers

lakeside property with fabulous staff and great pool overlooking the lake

both at reception, restaurant and bar the customer service can definitely use lots of improvement

no bar fridge in our room or hair dryer.

spotty wifi.

was accommodating and allowed us to move rooms when the first didn t have great wifi signal

the wifi went out the second night but there was a huge storm which also knocked out the power in the

wifi needs a booster, it cuts out often

wifi was down at one time, and not as strong or fast as needed

also, the wifi didn't reach my room so i couldn't work and i had to sit on the steps to do

hotel was dirty, the bathroom had a terrible smell, the wifi was useless, the breakfast was uneatable, the area where it s located also smells like

nothing. wifi is ok

that you have to call someone to open the parking door

the parking

location, parking, restaurant

kids were able to play in the play area comfortably

we were in a room at the end of the hall and didn't have a good wifi connection in the room, as soon as we were in the hallway, this was solved

wifi worked very well

wifi was too weak in the room.

the wifi sucked

wifi doesnt work on the room; remote control from tv doesn't work; the shower gel and the shampoo

loved the roof top pool and gym equipment / pool table.

great staff decent breakfast and so location!

the view from the rooftop pool was amazing looking out onto guadalajara and the breakfast

however, there was no bar and the restaurant was closed

gym

breakfast, bit very strategic restaurant location on top of building - guest can view the town

they say that the breakfast was not included even when the reservation said it was.

the convenience of have the restaurant in the hotel was very nice, the breakfast was good.

great central location. decent breakfast with good service. safe parking. lots of lobby seating.

the breakfast buffet was very good

we loved the complimentary breakfast which was great and the pool!!

room with all you need, wonderful pool and tasty breakfast

the pool looked great but we did not use it so i cannot comment on chlorine levels, cleanliness, etc

breakfast was delicious and even better than expected

the pool was nice as well

room (sol) has everything you need, wifi is good, food is lovely, staff are fabulous, nice heated pool and the malecon is only 1 minutes walk so you can be in the town centre in a few minutes

pool was not heated and was left closed. hot tub was extra cost and terrible.

also the pool could use a good cleaning

pool was heated and good for afternoon dip

loved the outdoor common area with pool--beautiful & peaceful