pool not open yet

laundry facilities were out of order at the time of my stay

and they laundry room was always filled with someone was nasty clothes everywhere

cleaned and when my wife asked about some clean towels at the very least, she was told to use the laundry to wash them herself

clean towels or clean sheets, sheets were itchy and stiff, there was a horrendous smell in the laundry room to the point i had to hold my breath getting through, the bathroom floors were slimy

money for it after they already mess up my reservation there not happy with this place at all kids running up and down the hallaway playing loud music very uncomfortable

noisy no phones not feeling safe kids running around over head all night people fighting outside window at 330am

people fighting with each other all night long so me and my kids go in my car and stay and i had to argue with them to get my refund and i’m still waiting

i had to wait outside my room with my kids while i waited for a staff member to arrive to let me in

cable in the room had choices for kids that was kid friendly at all hours

gym is also great

cute info board, mini mart in lobby, gym, water fountain to fill our water bottles, fresh fruits at breakfast

was hoping to have yogurt for breakfast

clean, friendly staff, good breakfast and comfortable bed.

customer service, cleanliness, easy check in, great breakfast, staff

i would’ve liked an umbrella by the pool

was convenient to the airport. very clean. staff knowledgeable and friendly. breakfast was good.

room, nice continental breakfast, cheap long-term parking, super friendly staff, public spaces very clean

had a good laundry room also, which i utilized

they have to prepare the breakfast by themselves and they do a great job at maintaining everything in spite of people not

free shuttle to airport 24/7

bed was very comfy. marjorie in the bar was awesome!!

prompt and convenient shuttle service to airport

my husband and i didn't have a chance to enjoy the pool or the bar because we were only there for a night but we will definitely return and stay additional days

clean, efficient staff, restaurant and pool

breakfast was excellent

had to go to a laundry facility

clean & close to the airport with a shuttle back & forth too

easy access to airport and shuttle service

was my third stay at the hotel and this one was very nosey some kids had been running up and own the hallway but when i let the front office know they handled it

my kids did not like it and it was not comfortable

breakfast grab and go wasn’t great. there was nothing my kids would eat.

the showerhead could use a little care and they were revenovating the pool but the hotel is fabulous, clean and very spacious suites

the pool was clean and quiet in the staff again was very friendly

no pool. it was drained out. other than that all was good.

shuttle service

location restaurant pool room

modern lobby with a beautiful fireplace plus a free coffee and tea bar available 24 hrs

the laundry room could be bigger with a coin machine

easy check in and out and the breakfast

the rooms were super comfortable and clean, great kitchen set up and bathoom

we enjoyed the breakfast and the pool, especially our kiddos

the room,gym, breakfast

i loved having the breakfast and gym at my fingertips.

heat the pool

the departing shuttle was so late the clerk called a cab for us

gym was terrible with everything broken

location was great, very close to the airport and free shuttle to the airport as well

no meat on breakfast bar and the towels wasnt clean and the bathrooms wasnt clean.

the staff was great in helping us get a shuttle to the airport at 2:45am

pool was small.

alexandra was super nice and the pool was great

it was very clean. it was very quiet. my daughter loved the pool.

did not eat breakfast at the hotel we were looking forward to denny’s

was able to assist with early check in and late check out

pool area was not kept up pool wss cloudy and furniture out their needed a cleaning

was exceptionally friendly and helpful, from the front desk to the housekeeping staff and shuttle drivers

entire experience was outstanding from the first greeting'the room 'the shuttle to the airport'just wonderful

nice pool area, and wonderful employees from front desk to the really nice cleanining ladies

the bed was wonderful! super clean and a very spacious room. shuttle service excellent.

i love the full kitchen and if needed 2 room suites, laundry on site if needed

not enough parking

breakfast was actually amazing and filling and their outside was a nice area ,so definitely

tv pool room bathroom the people !!!!!!

pool area was very cozy

able to log into wifi easily

no wifi and the noise

the wifi wasn't a strong connection

the tv worked fine and the wifi worked well

there was not available free wifi

the pool area

spa tub (the whole reason why i got this room) was not working properly and it was very dirty

the hotel has a shuttle to pick you up from the airport and can return you to catch your flight when you are ready

soft bed and beautiful hot tub and pool.

nice cnice clean indoor pool and hot tub

that the pool wasn’t open ud83eudd79

great location. quiet and good breakfast

the guest laundry was very expensive, especially considering one dryer is damaged allowing clothes to clog

was great from the clean rooms to the pool the breakfast was great also the stuff was so sweat

cleaned we never offered new linen, when we asked for more towels they were always doing the laundry then

staff is extremely nice and they allowed me to have a late check out.

this was a nice hotel very clean and the breakfast was good

breakfast was a little weak--eggs looked like something mcdonalds puts on their mcmuffins-bacon

everything was close breakfast and the pool old bathroom

large room and good breakfast the next morning

internet connectivity was very poor. need to improve the wifi connectivity and band width.

wifi didnt work. having to go back and redo the key cards and the dinner wasn't to well.

only hotel in jacksonville that charges guests $10/night to park, guests were loud, and terrible wifi in tower 2

the wifi was slow

to where friends were staying, good value for the price, clean,indoor pool free parking, free wifi

pool, gym, kitchen, staff

breakfast was great

clean, great suite with kitchen. comfortable bed

i stayed in room 112 and seen roaches in kitchen thats the reason i checked out early

huge room, full kitchen, comfortable bed, hot breakfast.

it was cost efficient and had a full breakfast included for the price

i like breakfast here

the breakfast choices were of great variety more than a grab

the breakfast wasn’t that good the oatmeal was cold

able to get early check in

accessible & ample parking. excellent location & access. no extra pet fee.

dog friendly with no pet fee

hotel shuttle was great

airport shuttle, close to restaurants (walking distance), clean, safe, good service ** wonderful help from

amenities were great, gym was very good for a hotel gym!

pool and gym access, comfortable room

definitely kids were allowed to

down to the quality of the breakfast bar, i was very impressed

eggs at breakfast were not very good, that was the only bad thing i could say, and i wish it were under 100

the quality and cleanliness of the hotel, staff, breakfast, and rooms can vary greatly based on the locations owner

big and spacious (we booked a king) everything was clean and the bed was soft & comfy, oh and the breakfast was good

i had a dog and the window looked out on the pool people looked into the room and she would bark at people being near the window

management accomodated early check in, with kindness.

the breakfast. the waffle machine had the breakfast wait long. hotel needs more than one.

door for the exit/entrance by the pool did not lock

the out door pool was to cold we could not use it !

i tried the gym but forgot my suit to try the pool but it looked inviting

no pool and no breakfast

was nothing that i didn't like besides my daughter getting upset that we couldn't get in the pool

very clean, indoor pool was cool

water or graham crackers or put together some kind of breakfast box for your guests and the pool wasn't ready thats my only dislikes but overall its a great

all vending machines are empty pool is broken

breakfast was horrible, and the pool was the size of a hot tub and under the stairs

a good breakfast like grits

breakfast didn't have a lot of choices but it wasn't bad.

the breakfast lady's attitude.

the pool was like ice!!!

breakfast area was nice and clean

a small pool

breakfast was great and the suite was very comfortable for our small family.

beautiful property, large rooms, great location, no charge late check out.

breakfast was very good. room was a great size. loved how new and clean the property was.

breakfast options. room floor was sticky on check-in.

the breakfast left much to be desired. they dont take american express.

friendly staff, nice take-away breakfast included

should at least have cereal to go for the breakfast so the kids can have something.

breakfast but all they have are a couple different pastries pre pkgs they should say no

slow wifi, not enough drawers, the refrigerator was iced.

river view choice this one because it offered free wifi

wifi was terrible, balcony was shorter than my feet are long, breakfast

for the price that you are paying, the quality of the food, the wifi, and the facilities as a whole are extremely lacking

linens dirty, carpet stained, wifi not user friendly, location is kinda sketchy

the free wifi was not working well.

ich was my purpose in being there)

very dated. no refrigerators or microwaves in room. no wifi without being a rewards member.

there was something wrong with the wifi. the staff wasn't very helpful.

then we couldn't connect wifi

breakfast was delicious

the breakfast is wonderful, and tina made it even better with her big smile and morning greeting

location, one of the staff and gym

breakfast and breakfast staff was fantastic. nice gym facility!

lady serving breakfast was great and greeted guests with a happy

need all the stuff they had there, so it was a tad sad to be getting more than needed (full kitchen and dining table)

expect breakfast

and close to downtown, either walking or via sky rail good laundry

maybe the breakfast could have been better.

i did not eat breakfast. i enjoyed the peace

i love it cheap and they give you breakfast pool nice

stayed 2 tonight's originally which was booked and paid for online except for the deposit and pet fees of my 2 pets

they are pet friendly , have a nice pool and drinks and snack machine is in the lobby

bed and swimming pool

there is no laundry room only one washer on the outside

breakfast was the best

breakfast was good i loved the waffles

staff was great the breakfast was wonderful and the room and housekeeping staff did a wonderful job with keeping my

selection on breakfast. no fresh fruit

the free breakfast had a great variety, was kept clean and refilled and the breakfast hostess was very

staff were friendly, especially the breakfast crew

the location and pool

our son loved the pool and hot tub

location especially for md anderson hospital/clinic or baptist hospital breakfast was ok, the room looked clean

our kids loved it

wifi exceptional

there was free wifi, that i used to watch movies via netflix

was broken, had to walk up 4 flights of stairs at midnight with 2 tired kids

pool and hot tub was full at all times with children

one charged room service to my room and parking took me 3 day to get this taken care of i didn't like that at

room didn't feel clean. no pool

the room was great the bed was like a fluffy sleep like a queen and breakfast was good

near the washing machines it smelled like pee. pool could be cleaner!

a pool better pillows and supplies in room

impressed with the breakfast

no free breakfast

the breakfast was as described.

of loud noises from highways, noisy guests, workers, and laundry room

complain , for the price , location and they offer coffee and light breakfast

to go to sleep and watch tv also the guy who says am i checking out or staying and ask for laundry and the maids are the nicest and sweetest thing to come from that hotel the room was

had a blood stain on the sheet and a comforter the kitchenette was really dirty where the exhaust fan is at , and also the bathroom tub drizzled water

no breakfast, pool, or gym

a restaurant and fitness center/gym would be wonderful, especially for longer stays

kitchen was filthy, galls smelled like dogs & pea

the kitchenette had absolutely nothing in it

got in early check in process went smoothly

nice to have a kitchenette, which we used after bringing dinner in, as we arrived late

staff, close to grocery market and several restaurants as well as shopping, laundry facility, full sized fridge w/icemaker, safe, lighted parking, quiet, clean and pet

clean room & comfortable bed had kitchenette with 2 burner stove, microwave & full size refrigerator large bathroom plenty of closet

the location was great and the staff was very nice. the rooms were ok. the gym was nice as well.

room was clean kitchen ware was clean and staff was courteous

the mexican restaurant in the hotel. huge parking. walmart nearby.

pool view received parking lot view

omg any food that comes from that bar is fire

availability of ice cold refreshments at the bar (non alcoholic) this was great for myself and my daughter

in pool area, 2 men asked if i would open gate for them (night time)

liked the bar and bistro, was good, very convenient and good prices too

being able to use the gym

breakfast was good- didnt use pool or gym but looked nice

the gym equipment is in need of being replaced

that covid is under control, bring back better breakfast options

breakfast was grab and go due to covid-19. not a problem.

comfy bed, friendly helpful desk girl helped me with somewhat confusing wifi sign on

i think the wifi could have performed somewhat better

the wifi didn t work, no available smart tv so most families can t log into anything to entertain

the breakfast was amazing. they had vegan omletes

fox news on the breakfast area

guest services was wonderful! family oriented and indoor pool was a plus!

the kids enjoyed the inside swimming pool and gym

indoor pool was great and the manager was great to fix are booking on a better room

breakfast and couldn't use pool or gym do to covid-19, but i was ok with that, i rather be safe

pool area was great for my kids and loved they had hot cocoa for the kids on the coffee bar.

pool closed too early.

they close the lobby doors to the pool area and the rooms to the back, so you have to go around

the pool and how close we were to our destination

pool

also, we woke up late, uncertain of breakfast time, we called the front

my family and i definitely enjoyed our time at the pool as well

breakfast was great! enjoyed ou stay.

friendly helpful staff. enjoyed the fitness room and pool.

the next door guest where up all night running kids on the hallways

i would like breakfast to be served until 10. 9am was pushing us to make it in time.

imaginable thing for a traveler's bed-bath-living room-kitchen needs and comforts were provided by this hotel for us

there weren’t any kitchen paper towels, dish towels or wash cloths, and only one hand towel in the bathroom

have stayed here before and like that it is easily accessible from i95, clean, and has a full kitchen and separate bedroom

love the clean rooms, nice kitchen, hot breakfast

breakfast

issues is pool closed at dark and breakfeast need at 9

the only thing i was disappointed about was they stop have breakfast. that would have been nice.

breakfast was very very

price, value and safety. free wifi, great pool and free continental breakfast.

price, value and safety. free wifi, great pool and free continental breakfast.

i feel pool hours can be extended beyond 10p

cutting on and off, asked for maintenance or someone to fix it but nobody came…people in the pool at 2am made it difficult to sleep because they were

breakfast was served to you to avoid touching and self served food was well covered

friendly staff comfortable bed room felt like i was at home and breakfast was hot and fresh

outdoor pool

the bathroom although was not for handicap, would have benefited with a bar by the bathtub

was the pool was clean, but you constantly move around and push the flowers from the tree out of your way

pool was closed

i wish there would have been a full restaurant instead of just a bar that served food

the bar and also the pool could have been cleaned but over all i enjoyed.

there’s only one elevator that works and i wish there was another floor for laundry

pool is very small

there were alive and dead bugs and other things in the pool.

kept clean and smelled very clean, the only thing is the pool is closed

i liked everything except the pool closed early ...

and i wish i could remember the name of the sweet lady who served us breakfast

breakfast was outstanding, order your own omelet

i love the staff. i enjoyed the cleanliness. and the breakfast was on point

it was a very nice room and clean. also the breakfast was very good.

nice lighting, pool was nice

staff was rude about towels and breakfast was limited need more seating in smoking are near pool

said free breakfast,no such thing, just coffee and muffin by the front desk, pool was closed due to dirty water and chairs in a pool, shady characters

quick check-in, pool area made it well worth it

the gym and he laundry facilities were good as well

spacious rooms, love kitchen and sitting area

sheets, smelled great, laundry facility within hotel, breakfast was pretty good, coffee available 24 hours day,

the pool is very nice! i love my room is feels very good!

check-in process was very smooth the room was very clean and i was granted a late check out before getting on the road

there was no communication about the pet fee

the space in the room , the cleanliness, breakfast

breakfast

the pool needs the be vacuumed more often.

breakfast was amazing

the breakfast was great, the scenary on the patio was lovely, the pool and hot tub, and theres a grill

the kitchen had all the conveniences needed

tv was spotty and didnt see a gym

the curfew of the pool is 8pm

person in charge of the breakfast too limited into serve the breakfast

gym facilities were broken

refrig froze our food, not enough pool towels.

kitchen sink handle was broken. unable to use sink. air conditioner and bed were good.

it was a large room with kitchen. it was clean

no cookware in kitchenette. no ice machine

the little kitchen

the kitchenette vent was not working

wifi, bed, ac

the hotel room was very nice and the wifi was excellent love the location

wifi had no protection password i left at 8am came back at 8pm and the room was not cleaned call

wifi connection

good wifi, comfortable beds, plenty of pillows, a/c was exceptionally cold

also, there's a full kitchen but no equipment, paper towels, utensils or anything so be sure to bring stuff with

i really like the room and all the shelving for storage. also liked the kitchen.

the room, bed, tv, water pressure in shower, kitchen, and how it is energy efficient

i liked that it had a kitchen area even a stove. had alot of fast food places right around it.

cook something for lunch and we found out that we have to pay 30 dollars for cookware and other kitchen essentials

the free breakfast was nice and the girl at the front desk was pleasant

i also liked that the pool was open all night

location and eatery nearby millers ale house. hotel breakfast good and room clean

didn't like how there was no sun on the pool in the afternoon

very friendly staff and professional.room very clean. nice pool for the kiddos to have fun in.

the kids didn’t stay in long at all

the grounds were well kept. the decor was modern and fresh. pool was well maintained.

the location is perfect and the breakfast was pretty good

she was kind and professional from the moment i met her and asked for an early check in

the pool

were no pots, pans, silverware or plates in the kitchen

the staff were very friendly and helpful. liked that there is a laundry room for guests.

i liked the kitchenette, although i didn't use it

bed comfortable and kitchen there

place cheap online rate pets allowed small pet fee laundry on-site with one fre wash n dry staff great pool view nice

breakfast and location.

clean, breakfast the lady was awesome

clean, nicely decorated, excellent breakfast included.

the pool and spa tub

whirlpool was nice and big

we also loved that there was laundry and gym for public use

husband and i were looking for a place with a kitchenette so we wouldn't have to eat out every meal on our 4 day mini-vacation

the laundry facility was clean, the kitchen in the room was well-stocked with cookware/diningware, and

the staff was amazing and offered me late check out as they knew i had been driving all night

some equipment in the gym not

i wished that the pool hours could be extended for adults that are behaving well.

pool looked green.

cold pool water

the facility had a pool and jacuzzi spa tub on property

gym and pool were great.

nice decoration, game tables, pool, and terrace

think the pool area where you keep the towels good have been somewhere else because ant's was on the towels

they had a lot to offer if you were looking to socialize with others downstairs between the bar, pool table, lounge area, and pool

i liked the in hotel bar and restaurant layout

very nice, very clean, beds are comfortable, enjoyed the pool just loved everything

great location and great ambiance in the bar and outdoor area. staff was wonderful.

the bathroom could have more ventilation and the spa tub should have jets

convenient and cozy bar on site with food

location, breakfast and bar was nice and the views are amazing

did not have a business center or guest laundry - both of which were listed on the website - we would not have booked this if your

kitchen /resturant was close

no breakfast or pool but understandable with this stupid covid & stuff

restaurant closed, spa tub is additional cost, pool area and hot tub area has gone down hill, gym is gone, very limited amenities available at front desk, toiletries are on the wall and even

hotel charged an extra $25 for an early check in at 2:30pm even though hotel was vacant

the pool was closed and the hotel needed a little spiffying up

nice exterior; nice front desk receptionist; full kitchen with stove, fridge, and microwave; laundry; fitness room (cardio

,,only that the pool wasn't working

is a mini kitchen but no cookware or dishes or anything so why have one

only stayed one night, but noticed a pool and fitness room also

clean hotel, simple room with a 2x burner stove top, microwave, full upright fridge/freezer, kitchen table

clean, staff friendly and room included a kitchen and washer/dryer.

that it come with a full kitchen and a grill at the pool area

price point for basically a studio apartment…love the kitchenette and also the fact i can do laundry in my room if needed

the rooms are amazing having the kitchen and washer and dryer was very helpful

the hotel, room, pool, parking were nice, modern and well maintained!

the staff at the front desk in the morning was very busy with breakfast, but she took the time to greet the guests and make sure everyone had what they needed

great breakfast ! but for sat @ sunday breakfast should be from 6:00 am to 10:00 am

wonderful breakfast with waffles

wish there was a couch in room. toilet is a bit low for tall people. the pool area is small.

on the wall bed was softer than the one i slept on at a different place pool was warmer too liked all the small appliances though only used the coffee maker and ice

most of the equipment in the gym did not work correctly or at all.

property was clean, appeared recently remodeled (or really kept up with), pool was clean, nice complimentary breakfast

the staff was friendly, rooms were clean and the breakfast was good

loved the fact that they have a salt water pool

bike in the small gym was partially functional

great room and breakfast. also the lobby has entertainment and a nice vibe.

great for kids, however this location has no pool

walls of the motel seemed to be rather thin and i could hear the fsu kids partying and singing all night long

i love the gym for me and game area for my teenage sons, gave them a chance to get out of the room

breakfast was decent

liked the home style setting of the room with kitchen, living room and bedroom

hotel room was very spacious and the breakfast every morning was way more than i expected

the variety of food since both of my kids eat differently

everything was great from the grill,pool,and breakfast.

booked this room because it has a kitchenette, and we were entertaining for thanksgiving

the hotel advertises a heated pool but it was very cold.

my kids loved the breakfast in the morning

clean, nice shower and good breakfast

also, being that we are pet lovers not having pet restrictions and only having a one time pet fee was definitely something

pool was full of screaming kids

the breakfast was not gourmet, but was a quick bite before getting on the road

location, it was clean, breakfast was delicious, great customer service!

not at all. even breakfast was great tasting.

hotel is very clean, comfortable, good location, very good breakfast, good fitness center

was very good starting from staff, room, breakfast options

fantastic breakfast and the kids loved the pool

bed and linens are high quality and extremely comfy, bathroom is lovely, breakfast is great.

enjoyed brittany, she was a pleasant person. i also enjoyed the fitness center.

that the location was very accessible to all the shopping locations and fun activities that my kids enjoyed

comfortable bed, great breakfast

was perfect with a kitchenette

i loved the breakfast! the pond with wooden bridge was nice and peaceful!

we did not eat breakfast

leaves on the pool. not a big deal. water was still clean and clear

great location, friendly staff, comfortable. great breakfast