pool furniture without mats and most sun chairs were cracked

breakfast was fresh everyday & good choice

the buffet breakfast offered was of a reasonable standard

good staff and good breakfast

great pool area and veranda to sit out on

pools and spa apartment was incredibly luxurious enormous balcony excellent food and staff good entertainment

lady visibly mad for being left alone at the pool bar service was extremely rude, at some point shouting that in spain we should speak spanish

there was a kids' pool, so i wished the smaller kids would have been directed to that pool instead of the

gym was well equipped for a good workout

too many people in the pools and all over the place and the gym opens too late

breakfast and dinner was great, with a huge variety and very good quality

to be aware of, this hotel is quite family oriented and it’s tough to find a quiet spot with no kids

the pool loungers were very comfortable

pool for children was really nice with entertainer who worked with kids

room was very comfortable and the breakfast selection was fantastic

great breakfast, location and pool!

at the pool, although the music selection was good, i would have preferred it to be on a lower volume

the plunge pool on the roof had good views

items like a hairdryer and pool towels were missing

everything was perfect. location just on the beach. friendly staff and good breakfast.

gym needs updating and all machines ßhould be operable

good value for money and a beautiful room with garden, pool and sea view.

staff was very friendly and helpful, and the breakfast selection is amazing, job well done

the pool is very clean

location great, next to a main shopping and food hall with multiple restaurants/tapas bars etc

- next day of arrival, the wifi was disconnected until the time we left hotel

wifi connection.

wifi was terrible. too crowded.

good wifi big room and excellent bathroom

no coffee making facilities

very good apartment and kitchen well equipped. staff very friendly.

were upgraded to a 2 bed apartment which was very spacious and had a good kitchen area and small balcony

kids play area (miniclub) was indoors, smelly, old and disappointing.

the swimming pools and kids club as well as mini disco for kids were the highlight of the holidays for my kids

nothing significant. the kitchen should have more light, mainly over the stove.

excellent family hotel with swimming pool and great restaurant/bar/terrace, friendly staff

football table and many other facilities available, bar and restaurant open

great staff and restaurant. pool was great too. rooms are ok. would go back again!

bar where one can buy a drink before bedtime

except for 1 horrible; rude; and in one way not very smart employee woman that works in the bar of the hotel

only 4 minutes to beach. and restaurants and golf course.

wifi signal in the bedroom was weak

the wifi was brilliant and a great choice of tv channels

wifi in our room didn t work for most of our trip and as we had come at the end of the season, on

above refers to pay wifi

in the room the wifi was weak.

late check out

in the 2 previous stays the beach bar & the al-carte restaurant were closed witch was a real same, we

the pool were over priced , tv in the room worked when the door to the balcony was opened and the spa was little if you had more than 6 ppl in it would be crowded

day and indeed straight after breakfast it was ready and really close to the lift,overlooking the pool

i would have been happy to pay a bit more for a menu more along the lines of the pool bar which was, as was the main dining room, excellent

lovery walk though pine trees to get to the beach and only takes a few min,s lounging around the pool

needed to get a quick coffee in the morning before departing but the pool area was too far away and i didn't have time

gym - could be more equipped and should have one of those water distributors inside the room

it was disappointing for adults only facilities and no pool towels

reception staff, cleaning staff, restaurant staff, spa staff - every single person was just lovely and so helpful despite our dire spanish

when we go back, we'll get a room overlooking the pool instead

lots of family with kids who did not respect waiting their turn

place for kids to have fun at slides but then again they close them from 14:00-16:00 which doesn’t make

very kids/family oriented (no kids yet amigo)

then again, if you have kids it would be perfect

water slides perfect for kids

breakfast, the pool and the proximity to the beach were incredible

location, pools, food, kids club

nice pool. cleaned exteriors and interiors. close to beach.

hard to find sun loungers as people seem to save them for the day, both times at the pool there were a lot of loungers with towels on them but no people

super pool and water slide

wifi: free and worked well from our room

location on the golf course, right by the ocean was wonderful

rooms are very big and spacious, and ours had a balcony overlooking the swimming pool

very patient and pleasant service terrace, bar lounge and restaurant

the pool area was very relaxing and a beautiful sandy beach just a five minute walk away

we will keep going to playacanelahotel! we and our kids enjoy it very much

we could use the pool as much as the other client

team from the sliding (1 man with glasses and long curly hair almost totally absent allowing kids to disregard safety rules) food/ fish/ dessert always around the same choices nevertheless

very good pool and nice location near the beach with good accesses

although the kids program was always around the same music themes

nice location by golf course

hotel and golf and ayamonte

surrounded by a golf course with lots of birds

the breakfast was delicious and relaxing by the swimming pool was memorable

dinner we had though at the pool side restaurant on the ground floor was terrible, one of the blandest meals we've had ever and

there is a small bar which serves snacks throughout the day including tostadas for breakfast

wifi in my room on the 3rd floor was intermittent, iphone often was ok but my ipad never in 5 days

much of the time the wifi played up which was quite frustrating

wifi a little iffy.

wifi due to technical problems from provider, this also affected the tv

free fast wifi

v spacious with steps down to a small garden area and pool

pool, restaurant, location

the hotel has a nice swimming pool and grassed area

is dated and some work has been done since the pictures were taken (no white fence around the pool)

swimming pool was very good

most amazing pool and restaurant

com listing showcase amenities spa wednesday / pool none of that

the hotel has a beach bar and eatery with a swimming pool on the main white sand beach which is not to be missed

bar and service due to the poor one barman being overstretched

have not pool in hotel but have a photo in booking.com !!! ud83dude21

plenty of plugs and good wifi

wifi fast

no information about wifi in the room, had to find it at reception

small bar area with comfortable seating

the pool area was calm and serene

wifi everywhere in the hotel

dated the hotel was very clean and everything worked with exceptional wifi and a great breakfast

free parking and wifi included which is really handy

i didn't use the pool as it was january but looks lovely to use in the warmer weather

free parking on site

room was lovely and clean and the pool was excellent as was the poolside entertainment

the daily animation was phenomenal and the kids club worked perfectly

air conditioning was not working in the hotel and the snack bar was closed, possibly in the latter because it was early season end april and early may

but only one was open even though it was extremely busy on friday and saturday the pool bar was only open on friday and saturday so all drinks had to fetched from main bar

mini bar not stocked we paid for buffet breakfast and dinner, but it wasn't that great

my room is spacious with view to the beach, my private balcony and access to the pool

architecture, the pool, the staff, the fantastic bar serving hot and cold drinks all day

gym - i went there and was alone

there should be more places for kids to play, like small football field, tennis court, etc

the walk to the beach was longer than expected but well worth the effort and the hotel pool beautiful and just right for finishing a couples hours at the beach

water at breakfast not good at all as mineral water no longer available as before wifi at my room ,poor signal kept cutting out

also liked the free and secure wifi which was a real bonus

wifi didn't work in our room

excellent, room, cleanliness, working wifi on room and common spaces, free parking and good breakfast

wifi slow but with lots of phone data this wasn’t an issue for us

good wifi and nice breakfast

nice hotel with stylish interior, large rooms, a spa area, friendly staff and a fantastic restaurant

it location to the beach etc was about 300 m but the hotel is located just far enough from the bars etc so as not to disturb your sleep the prime energize also has a pool on the roof with sun

lovely clean hotel. great breakfast. great location. good value for money out of season.

a good gym with modern equipment.

the breakfast is amazing and view from our room ! ud83dude00

the staff, the pool, but not the bathroom

the dtaff and how close to the beach with kids.

the swimming pool wasn't in service.

and comfort of the room the sea view from our balcony good parking at very reasonable price nice breakfast very close to the beach and town

nice bar area that served food

the only thing i would change is keeping the bar open for residents past 11pm as it completely shuts

there is also a public playground just across the road for the kids to play

clean and comfortable rooms. we just stay a few hours for our kids nap . very good location.

mini bar available and complimentary toiletries

free high speed wifi

too far from city centre, no restaurant or room service

with parking garage, very good breakfast and nice staff, lacked some evening food option, no room service but uber eats works, long checkout till 12 is

we were told no room service on the weekends, but we arrived on a friday

24 hour room service, as restaurant doesn't to evening meals

rubbish wifi

comfy room, gpod wifi. nice pool area and hot tub and good parking.

wifi did not work

nice pool

great find,beautiful place,great access,parking easy,good breakfast