dirty tables & floors in breakfast area, hole in hallway ceiling to drain water, stained carpet, pool closed (no water), fitness room

staff should have been in place at the appropriate time to prepare breakfast on tim for the quest

better selections of breakfast foods

the bed was supremely comfortable and the breakfast was fantastic!

everyone was kind and the breakfast was great!

great hot breakfast that is continuously replenished diligently by the staff through out the breakfast hour

breakfast was great, pool is awesome. very friendly staff

i prefer bacon over sausage for my breakfast. everything else was good.

pool free breakfast wi-fi friendly staff

a very good selection for breakfast the first morning, second was much better

not much. restraunt advertised was closed with. it heads up. wifi didn t work the entire stay.

no wifi for the guest

wifi was promised on the site and when we went to check in we had to ask for the code, and the

staff was friendly. ample parking.

didn t like the barbecue smoke coming from the restaurant in the middle of parking lot

the area was quiet and they let my puppy stay with no pet fee

pillows were amazing. pool was nice and cold. air conditioning was excellent.

staff was helpful, and the pool was clean

my kids loved the pool and the rooms

pool and location

also in the gym everything was broken down or out of order

smells good! breakfast. nice staff.

i didn’t get to swim at the pool

gym facilities were terrible

clean and excellent breakfast buffet

having a kitchenette in the room was a good perk and would be nice for a longer stay than a night (only

nice gym & laundry facilities

the gym and laundry were also convenient and the staff all very friendly

liked that the laundry was free, the pool was very clean, and the room was very clean as well

seat in gym was dysfunctional, and there was only one bike, so i couldn't bike

the pool n that everything was nice n cleanud83dude04

pool is nice

the beds and the chairs and the pool

the pool needs to pass codes is not safe for children

great breakfast, very clean staff. enjoyed the room for the nights, nice pool

dirty, laundry machines broken,i even had to go up front to get my own towels

the continental breakfast and the guest reception was on point as well as the room

breakfast

it has laundry facility.

was great except the “full breakfast” ended up being no hot items, just typical pre wrapped muffins, cereal

the staff was amazing and the breakfast was great!

everything. breakfast, gym equipment, pool, clean rooms, great a/c

the breakfast was the best we have had for the complimentary breakfast

was very convenient, saved lots due too the kitchenette

breakfast not good

pool out of order

has a pool but not heated and no coffee in lobby except during breakfast

the breakfast was also good ,and , just made

the pool was cold

has a pool but not heated and no coffee in lobby except during breakfast

i didn’t try the breakfast but it was a pack n play for my kids to sleep

kids were not able to shower and when they tried in the morning, the hot water didn't work

to a chucky cheese which the kids enjoy

safe location with ample parking for large trucks pulling trailers

i honestly wouldn’t bring my kids here, even if there is a chucky cheese right next to the hotel

had hoped it would have a couch and better breakfast.

staff were really friendly and kind, the grab and go breakfast was convenient, and there is a laundry room

kitchen sink needs drain plug.

the kitchen in our room and laundry facilities made our stay more comfortable and convenient

the kitchen and space.

indoor pool big restroom good breakfast

asked for a late check out because my wife was having a procedure done

as the reception is right next to the bar where people paid their drink/meal at the same desk

friendly, convenient and clean. breakfast was great.

door in the back of the building by pool was messed up last night of our stay which was very inconvenient since we were parked close to

only one washer worked in the laundry room

the laundry and outdoor staff pretty noisy before 9am carts rolling by several times and employees

the laundry room was all coin operated, but they did not have a change machine and

we were too close to the laundry room n the smell of fabulous or whatever cleaning products used in the room was too strong

the bed was super comfy and the offered us a late check out when we got in late!

the pool was very clean i am extremely

pool was very clean and the staff was very attentive to our needs as well as very polite and

i like the bed and the pool and the bathroom was nice too ud83dude0d

pool colorful

pool was clean , people were respectful , staff was awesome and accommodating

location great for airport which is why we chose it plus great shuttle there

always kept up on the breakfast items-always filled. the shuttle to and from airport was great!

the staff was really friendly. the breakfast was a good variety.

easy shuttle ride over

we arrived too early and they were gracious enough to help us with a early check in

i liked it was like a apartment very spacious had a full kitchen etc

the rooms were very clean and the pool was also.

it was a huge room with full kitchen. nice breakfast. shower had good pressure

a complete venue of breakfast choices and really taster!

great showers, comfortable beds, excellent free breakfast, full kitchen in the room.

clean, friendly staff, good facilities, fabulous breakfast.

hotel, lots of space, walk-in closet, office area with couches, fitness room, pool, great breakfast, great staff, i loved my stay

hot breakfast longer hours for the pool

staff , room and breakfast! p

wasn't able to have breakfast because of too many kids

there was no dish soap or dish rag in the kitchen.

the staff was friendly and it was nice having a little kitchen area with a fridge to store leftovers

the comfortable beds and the continental breakfast

i liked having the kitchenette, as an alternative to eating take out every day

the mini-kitchen

was wonderful from the cozy and comfortable bed, pool and breakfast

the price was a bit high for the location but the free breakfast and free wifi made up for it

clean room, breakfast was much better than other hotels, friendly staff, and a clean pool.

clean pool,nice staff, neutrogena toiletries,clean room and kid friendly breakfast

good breakfast, clean room, nice pool, housekeeping came by every day

i realize they were kids and excited so i didn't bother the desk but my 4 hours of sleep was

wish ppl that has kids could be on another floor

chose the property for the indoor pool, gym and free breakfast though none were available

sink bathroom was outdated and gym equipment very limited

traveled with kids for spring break and when room was booked it said a sleeper sofa and it was not

clean rooms, nice pool, good food/bar, and great location

staff. the room. the pool. the food. service. all good.

the shuttle bus was a big plus as they would bring you to the shopping malls or other places in close

convenience, nice staff and love the airport shuttle.

the front desk staff, the waiters and bar person were all very friendly and helpful

the breakfast was the bomb, kitchen staff was very nice

the breakfast was great

very nice older lady that served us coffee and breakfast was more like a friend and we really appreciate her working there

big rooms, very clean and good breakfast

breakfast was great as well

i was able to purchase detergent and the laundry area was handy

the only waterview it offered was the pool

the room was spacious and the pool was near our room. easy to get to the beach.

friendly staff, front front end to breakfast and cleaning personnel.

i had to complain about anything, i wish the pool had been a little bigger, or they served a hot breakfast

great location, very sweet staff, grab and go breakfast

that there wasn't a waffle maker or at least a biscuit and gravy for breakfast.

encountered a situation with a homeless lady at the pool, but the staff promptly resolved it

nice size clean room, pool, large lawn, close to the beach,, great staff.

is a bit of a walk if your room is by the pool, you have to park on the far side of the pool

the hotel is so conveniently located, clean, yummy hot breakfast and the most friendly staff in every department

the location, the view, and i was upgraded a pool/bay view at no extra cost due to construction

they had plenty of chairs by the pool with relaxing music playing

heated pool was great for fall days

the pool was amazing

the room was nice and the pool was very well maintained

great location and the pool was delightful !

loved the pool area and the rooms were pretty comfortable also

it was close to everything and had a nice pool

nice pool

kids loved swimming late

for the kids

enjoyed our stay and would stay there again, pool needs cleaning but other than that it was

pool needed sweeping and vaccumn

the sink in the kitchenette didn't work and there was green tape around the bathtub handle.

no breakfast

there is even breakfast but you have to get up early to get food, and the room is really nice

i chose this hotel because i was traveling with two children, and the pool, fitness room, and full breakfast were important to me

that it had a pool

i pick this hotel often when i want to get away because it feels comfortable friendly staff and breakfast is hot and good

pet fee is a bit steep

got in early and used laundry room

the pool was nice but we waited until some of the parents with smaller kids to leave to practice social distance

my kids like best about this hotel are the pool hours

it’s just across the street basically from a waterpark that my kids love but still close enough to drive over the bridges to the beach for fun

it was great not to have carpet on the way to the pool or in the lobby

the room was incredibly clean, plus loved the spa tub

i went in the gym and it felt more like a sauna

suzette in the laundry

it was clean and modern looking. pool area was very nice.

and a nice ud83dudc4d pool

loved the friendlybstaff, location, and pool was awesome

i loved the pool easy to swim without feeling over crowded

i think cause they wanted to use pool, and other, but it was resolved

though we didn’t use it, we liked the pool it did look inviting

great view, nice rooms, good breakfast, fast wifi

wifi was not good even if you logged in as a guest

terrible wifi and cell phone reception

the wifi would not connect while on the balcony.

wifi is poor , we had to call for it like 2-3 times still no help all they said they will reset but

surrounding with bar and restaurant easy crossing to the pensacola beach

very welcoming, staff available for problem solving, pool was at a perfect temperature.

they bed was so comfortable and big enough for my husband kids and me

had to shower with tiny bar of hand soap

that the bar was closed & that the pool wasn’t available after 7.

breakfast, no coffee available downstairs on weekends

excellent room, friendly staff, good location, convenient parking, included breakfast

for a single night stay we were relegated a great distance from parking

the breakfast was great

breakfast buffet

lots of noise from the bar upstairs at night until very late

the food and bar were very much enjoyed

the resturant and bar were amazing

new property with lovely view of city and bay … nice lobby area with bar and breakfast/dinner service (even during holiday) and terrific staff

the bar and restaurant were an unexpected bonus

very roomy, clean. lady at front desk went way above and beyond to help me with our laundry.

bed, good lighting, good size bathroom and tub, freezer in the mini fridge w/ ice trays and kitchen towels

pool had chewing gum paper in the water and bugs on the cement other then that i enjoyed it

linens were clean but had that hotel laundry soap smell. all good otherwise.

i found 2 live roaches in the kitchenette area

hotel excels at the little things - great breakfast food, great soaps/shampoos, great tv selection, great office/work area

the room was clean, and the breakfast was good.

clean, nice, good breakfast.

we did our laundry which was much needed on a cross country road trip

late check outs given

very affordable and a good location. kids had fun in the pool.

staff is pleasant pool view

also pet friendly and had a pool

located around everywhere, staff very professional, good breakfast, beautiful pool.

excellent pool

i wish the options for breakfast were a little different

asked if the view included beach and was offered the pool view; the loud motor cutting on and off deterred our ability to get to sleep or remain sleep

access off of i-10; very clean; large room with spacious bathroom & a walk-in shower; good breakfast

breakfast

room was clean breakfast was good staff friendly

no indoor pool

location. breakfast. staff. pool.

enjoyed the pool and great breakfast.

had to park in the back by pool

i liked the breakfast

updated clean rooms with kitchen.

breakfast was not equivalent to the room

children that are picky eaters but they have such a variety that it was easy to accommodate my kids so many choices

kitchen area well equipped

very modern and very clean. staff was great and breakfast was delicious and well attended.

i loved the location , beds were good, breakfast not bad, pool and gym was great!

the fire pit and pool area was very nice

we have 4 kids and had plenty of room for all of us

if the kids come in while you are using the

, suite had a mini kitchen, privacy curtain for the coach area, close to highway, good breakfast, nice grill area

wifi didn t work unless you were on the the bottom floor

convenient location. comfortable. the shower pressure was on point! wifi worked well.

wifi was very shotty

wifi was decent

the wifi didnt hardly work that was the only down fall.

hair in bathroom,coffee is finished at 7 am,workers forgot make more. no laundry

breakfast was nice

no pool, no breakfast.

would like to have some fruit in the breakfast selection.

breakfast could use a little imagination

free wifi

very good wifi reception, beds comfortable, staff very friendly!

wifi quick and easy

internet room and good wifi

wifi always works and it's easy to use

i don’t think there was a pool but it was raining so i wasn’t concerned about it

getting the pool

pool wasn’t open had problems with door

pool and wifi was great

the pool

came off the street that was not staying at hotel and would use pool and pool restrooms

the price was reasonable, the breakfast was 10 stars the staff were amazing and so friendly

i wish the fitness center had a chin-up stand.

pool needs to be cleaned… water was always dirty!

the pool was listed as heated, but unfortunately that was not the case. ud83eudd76

the whole experience was great. loved the gym area

hotel bar closes at 10pm during the week.

pool close to early

floors by the pool need to have some kind of floor mats so water isn’t tracked all the way to the elevator

gym is well equipped, and there's a water fountain available for refill

my kids got to go outside to the beach and restaurant was great

the private beach was very nice and great for kids

the private beach, it gave my kids the ability to enjoy the water without overcrowding

staff was helpful getting us into a room earlier, but we were charged $25 extra for early check in because of a misstep with booking

no bar nearby

the outdoor pool and fitness suite

staff was super accommodating, breakfast was great and the rooms were clean, modern and had all of

pool was smaller than expected, but we were there for the beautiful gulf water, so it wasn't an

better breakfast would have been nice

2 standard king rooms and were upgraded to suites amazing rooms were clean ac ud83dudc4c the pool clean breakfast ud83dudc4cparking and locatin overall 100% satisfied payed 450 for 2 nights it

very good free breakfast. seems to be very new hotel;and clean. staff very nice

bed,breakfast,pool

the staff were super friendly and the breakfast was great

the location, guest laundry and pool.

breakfast! so exceptional

we loved the kitchen area, the space in the room and we loved the bed

have to wait for clean towels because of the covid-19 we did not have breakfast there

we liked the breakfast and the room

no breakfast

had a very few options for breakfast

breakfast offered

i love that there is a mini kitchen

back door going out too the pool and back parking area slams shut too often making a loud noise

clean and beautiful. great staff- especially michelle.. great breakfast.

very clean hotel, friendly staff and awesome breakfast!

small pool.

very quaint small pool was clean rooms were clean

the pool was wonderful, too

there is a grill, pool, vending machine, and is centrally located

as the pool is not huge and it’s not a hotel with a lobby and a bunch of guest services

nice little pool

we had a view of the pool area, i still considered a great view

by the way the breakfast was great

forward to the hot breakfast, but due to corvid 19,they had it closed which was odd,cause the pool was open, but they did have hot coffee n juice n grab n go breakfast, which was good

layout of where the elevator is in a narrow hallway leading to the pool

we had a very nice stay and always love the breakfast that is served as well

i like that it had a full size kitchen, and it was very spacious

not far from the beach. nicely kept up hotel. nice pool and pool area.

i also loved the clean up crew and the indoor pool

pool closed due to pandemic?

the indoor pool

no fire alarm, no breakfast, no laundry available

the rooms were nice, the free breakfast wasn't great and i wish the pool was updated

let people have 100 kids in a single room

pool should stay open later, breakfast tables should be wiped down more often.

the bed was really soft,the room was really clean,the pool was nice to

the hotel was new, it had a kitchen and was spacious.

rooms were new and had a kitchen

breakfast was ok and the grocery store was a plus across the way

no breakfast

breakfast was more like a snack bar could be better

the hotel serves a wonderful breakfast, has clean/comfortable rooms, & is close to the beach and shopping

small pool

i loved the breakfast and that they have an actual working laundry room. the rooms were clean.

the breakfast was old, the bagel smelled out dated

great breakfast

great for golfers and family reunions