the view was awesome of the beach and hot pool was best part about staying at the hotel.

my kids loved the christmas activities, especially the threes contest and the elf search each morning

breakfast was delicious, and the 3 pools couldn't be beat

pot of healthy porridge at breakfast was something i was positively surprised, also other items in breakfast

communal bar by the pool showing games was great breakfast was ok not brilliant not sure if was any

customer service of staff, rooms, common areas, and pool were very clean and in perfect condition

nice, clean, looked new, bright, spacious, good free breakfast, very nice staff.

pool location

we love the swimming pool area. enjoyed being right on the beach also

bar was exceptional

instructions to get access to the hotel wifi internet service was made difficult as the instructions to logon shown on the website, are

no wifi on 10th floor so i didn t have any service

that they said the wifi was working, but it never was and they did nothing to fix it

not enough tube's at the lazy river, plus kids running and diving into the water.

didn t have a tag to put on door to tell room service not to come in every morning.

wifi was not free

wifi was great, water was beautiful

lightbulbs out in rooms, no or spotty wifi for most of the trip, ac kept flipping breaker and even after staff 'fixed' we had to flip

couldn't connect to wifi at all for the first 4hrs there, then, after a specialist came and connected us through an

the wifi worked great

also we arrived and were told there was no wifi due to the weather the day prior

t working)

did not provide free wifi

only issue was the wifi

no wifi as advertised

breakfast

they has numerous outdoor areas,grills for grilliing, a clean pool, fitness room and the location was close to a grocery store a few eateries and the beach was

other guests letting their kids run wild in the hotel.

everyone was so friendly. our room was wonderful and comfortable. breakfast was so good also.

large room with kitchen

bed,breakfast,pool

the pool was perfect and the breakfast was great

location was great, room was clean, breakfast was wonderful!

breakfast! so exceptional

the staff were super friendly and the breakfast was great

nice little pool

remodeled, spacious, squishy bed, ice, pool, good shower!

we enjoyed the pool daily and used the provided grill

parking for the premium king is a bit tight, and next to the pool

very quaint small pool was clean rooms were clean

nice pool and you can kayak and paddle board

breakfast was good

everything was excellent! no complaints! breakfast was wonderful as usual!

breakfast is good as well

the staff were friendly and helpful throughout my visit, and the breakfast each morning was decent and convenient

landshark bar was great

beach, pool and gym were perfect too

no microwaves in the room to warm leftovers from the restaurant or food for the kids

nice pool area and good restaurant

food was amazing and the frisbees for the plates of the kids meals was a great touch

nice large room, warm pool! quiet!

the lady that handles the breakfast is exceptional

the pool should be larger.

staff was super accommodating, breakfast was great and the rooms were clean, modern and had all of

breakfast

breakfast could of been better,more of a selection. other wise fine.

great hot breakfast and sunsets are amazing..

absolutely loved the staff, the beach, the pool, and the restaurant

location!! private bay beach!!!! early check in!!!

were comfy my husband didn't care for breakfast it was close to family that lives in

awesome breakfast. gluten free options. every room is full ocean view.

small pool

room was comfortable, staff friendly, and breakfast very good.

location, breakfast and staff were all excellent. we could see dolphins from our balcony view!

with our kids present

that the bar was closed & that the pool wasn’t available after 7.

the pool was a nice size

door to pool area was not working to re enter the hotel you had to go through main entrance

would prefer not to have starbucks and have a complimentary coffee and tea bar 24/7

we stayed out there visiting with our adult kids for a few hours after our dinner together

breakfast, no coffee available downstairs on weekends

breakfast was okay, not great

staff. breakfast. location. rooms.

nice property and accommodation, great staff. breakfast very nice.

for a single night stay we were relegated a great distance from parking

new property with lovely view of city and bay … nice lobby area with bar and breakfast/dinner service (even during holiday) and terrific staff

the bar and restaurant were an unexpected bonus

the beds were comfortable, the staff was awesome, and the breakfast was wonderful

concrete surrounding the pool was unbearable hot

oh and i almost forgot the cookies and popcorn was delicious lol my kids loved that

breakfast was very good, staff there during breakfast was over the top friendly.

the set up, water all over the floor had to use most of the towels to keep floor from becoming a pool

lots of noise from the bar upstairs at night until very late

the food and bar were very much enjoyed

the resturant and bar were amazing

love that you have a shuttle to shop. food was excellent, as was waitress-cook!

i actually walked to the hotel by accident why looking for the shuttle

the airport has a full bar and a kitchen and the staff there were so polite and accommodating

my son loved the indoor pool.

no airport shuttle at 4:15 am

great service, clean, nice bed, delicious breakfast

breakfast with a variety of hot and cold food

rooms, good breakfast, shuttle to airport, friendly staff, nice pool

we arrived too early and they were gracious enough to help us with a early check in

great breakfast,very friendly staff,i would definitely come back here on my next stay

very clean and relaxing awesome pool

breakfast was great staff was friendy

bed was comfy , the staff was great, good breakfast and the bar was wonderful

close to beach breakfast was amazing in the morning we enjoyed our vacation

some of the equipment in the gym was broken.

i like everything everything was good the pool was nice

i can't say i didn't like much except that the pool was closed the next morn.

the area was quiet and they let my puppy stay with no pet fee

my kids loved the pool and the rooms

pillows were amazing. pool was nice and cold. air conditioning was excellent.

breakfast was excellent. several choices to choose from.

breakfast was great as well

big rooms, very clean and good breakfast

they had a fire pit by the pool with lights, so cozy

breakfast was delicious

no. the shuttle was great for us.

comfortable, clean engaging helpful staff called shuttle quickly bartender was cool nice big bed/pillows big

staff was exceptional from front desk to bar to shuttle they all made us feel welcome and assisted, very helpful and attentive to each and every

glad to use airport shuttle to save our money

service was great. the pool was clean. we were allowed early check in.

paper plates for breakfast

kids running around for several hours while trying to sleep

the pool is always cold. i’ve been at this hotel before and it was cold

hotel, lots of space, walk-in closet, office area with couches, fitness room, pool, great breakfast, great staff, i loved my stay

very nice room nice breakfast buffet

chose the property for the indoor pool, gym and free breakfast though none were available

was charged full price and my kids couldn’t enjoy the fitness center , pool and when asked for change to wash clothes they

traveled with kids for spring break and when room was booked it said a sleeper sofa and it was not

unfortunately due to covid the indoor pool, gym and kitchen were all closed

sink bathroom was outdated and gym equipment very limited

kitchen sink needs drain plug.

staff were really friendly and kind, the grab and go breakfast was convenient, and there is a laundry room

the kitchen

coffee bar n ggrab to go breakfast are great!!! our location is perfect!!!!!!

had hoped it would have a couch and better breakfast.

could have had more varity for breakfast,my kids didnt like anything the had to offer,bacon would have been a plus,but there wasnt any

we loved the little gym and laundry room

the comfortable beds and the continental breakfast

screaming kids past 2 am…

didnt like that the pool wasn't clean and i thought it wasn't clean because it was spring time and some hotels don't

i think cause they wanted to use pool, and other, but it was resolved

loved the friendlybstaff, location, and pool was awesome

pool didn't get to use tho

the children enjoyed the pool

the owner is amazing, good price, location was great, clean, beds comfy, spacious shower and the pool was soooo clean

the pool was great! the manager was kind and took care of all issues.

pool was a bit small and very exposed

i was able to purchase detergent and the laundry area was handy

i think the breakfast might have had more vegetarian friendly options.

some of the equipment in the gym was out of order

breakfast included waffles, eggs and one meat, oatmeal & grits

their breakfast is huge and they make sure there is plenty of it

clean pool,nice staff, neutrogena toiletries,clean room and kid friendly breakfast

clean room, breakfast was much better than other hotels, friendly staff, and a clean pool.

convenient, clean, nice, breakfast

breakfast was just coffee,packaged muffins, oatmeal packages, granola bars and yogurt.

rooms were new and had a kitchen

didn’t eat breakfast

the kitchen was very under stocked. the breakfast provided was pitiful.

location was perfect & breakfast was good

has a pool but not heated and no coffee in lobby except during breakfast

not really just that the pool wasn't available...maintenance.

angela or angel from the front desk was perfect. breakfast was amazing.

everything except that pool

room was clean. front staff was the nicest i’ve encountered. breakfast options were plentiful.

and the kids channels were not showing the correct

to top it off at 4:30am a lady on i assume drugs or drunk was beating on the door and woke my kids and myself up

i had kids and the safe were too low

to a chucky cheese which the kids enjoy

kids were not able to shower and when they tried in the morning, the hot water didn't work

the bed was super comfy and the offered us a late check out when we got in late!

laundry

only one washer worked in the laundry room

the one thing we didn’t appreciate was the laundry facilities

the laundry facilities and staff were great.

swimming pool is very small

room layout - suite with kitchen amenities, queen bed

all-inclusive suite with a complete kitchen and utensils, ideal for an extended stay

the kitchen was fully stocked, the bathroom had high quality products (not the cheap mini bottles), and

beds,kitchenette,laundry, gym, large parking area

. kid friendly clean pool conviently located to downtown

pet friendly. clean nice staff. pool laundry gym.

00 early check in fee

pool colorful

kid friendly clean pool conviently located

did not like the continental breakfast

the rooms were nice, the free breakfast wasn't great and i wish the pool was updated

didn’t like the temperature of the laundry room and i didn’t like that they had dirty dishes left behind from another

breakfast but that's ok

bonnie did offer to change rooms but at that point kids were just trying to get settled and we had already showered and just didn't want the

it has laundry facility.

didn't eat breakfast.

dirty, laundry machines broken,i even had to go up front to get my own towels

central location and free breakfast was always fresh and a great value when traveling on a budget can't beat it

the room was clean, they had an actual breakfast and the staff was nice.

the pool area is a very nice area as well

considering how many guests was at the establishment also they should have a fire pit by the pool as well as the sitting area that way if the guess get out of the pool they could keep warm

running all throughout the night, some of the breakfast, more parking spaces, && other than that it was great

we had a 2 queen beds with pull out couch suite that had a full size kitchen with dishwasher and fridge

great place to stay. pool is nice. patio is relaxing.

it was about 22 minutes from pensacola beach. lots of eating places nearby. it has a pool.

i have multiple kids

it was great for traveling with three kids

not far from the beach. nicely kept up hotel. nice pool and pool area.

hitches checking in, no bugs (hard to do in kitchenette, but they did it), quiet inside, peaceful sleep, responsive staff, swimming pool open

cleanliness, friendly staff, the gym, pool

the rooms were nice and spacious. the pool and lobby was nice

breakfast was good

pool is nice

cleanliness, friendly staff, the gym, pool

layout of where the elevator is in a narrow hallway leading to the pool

there was no breakfast because of covid. ever thing else was great.

we had a very nice stay and always love the breakfast that is served as well

great room and free breakfast

it was clean, the workers were courteous, and the breakfast was awesome (comprised with a great variation)

lot of room inside love the full kitchen bed was very comfortable

pet friendly, breakfast, close to interstate, spacious room

space and full kitchen

they have a pool and a hot tub

the location! the facilities were awesome! the breakfast was superb!

breakfast was so so

no breakfast

had a very few options for breakfast

breakfast offered

bed, shower and the posibility of make your laundry.

com there is no mention of a $25 pet fee

rooms were very clean and accommodating. love the pool that was close to my room.

is easy, onsite laundry is convenient, rooms are recently refurbished and do not smell

amazing, friendly staff, clean and comfortable rooms and amazing swimming pool (very important for my child who loves the water)

staff member was very polite and courteous in allowing kids to swim an extra half hour as long as they were quiet

convenient location for why we were in pensacola. kids liked the pool. rooms were clean.

very nice, spa tub, nice kitchen, would use this hotel again

wish the pet fee was a little more reasonable

they also have a small gym and pool

too commercial which i didn’t realize when booking and the gym equipment needs a complete update

kids loved swimming late

the pool wasn't all the way filled up

pool needed sweeping and vaccumn

spaceous rooms. had a kitchen.

we didn't eat the free breakfast, figure if the rooms are the nasty, what does the kitchen look like

the room was nice and the pool was very well maintained

it was close to everything and had a nice pool

was a basic place with a nice pool and separate bathroom area not just separate toilet and shower

loved the pool area and the rooms were pretty comfortable also

loved the size of the room an bathroom,an the pool.

service on our cell phones was impossible to receive so we relied on wifi that was provided for free but even that was down at times

4 nights and never had wifi and phones dont work well inside the hotel

wifi hit and miss

wifi was not good even if you logged in as a guest

great view, nice rooms, good breakfast, fast wifi

breakfast, smoke and those it attracts

that was decrepit/dysfunctional was clearly labeled in both english and spanish, and both the pool use and the breakfast service hours were clearly communicated

that it had a pool

i chose this hotel because i was traveling with two children, and the pool, fitness room, and full breakfast were important to me

the swimming pool

next to elevator and gym view of wall

the pool was amazing

breakfast was great!

breakfast was good, very nice staff.

heated pool, and our room was clean

was very clean and neat, great pool, good location near restaurants and the beach/pier

room was clean, had plenty of towels, and we were right by the pool

clean great service lots of breakfast to choose

the pool area was very lovely and the breakfast was wonderful too

tried to get into the pool but due to the number of people in the pool area we weren’t able to get in during our week

we loved the kitchen area, the space in the room and we loved the bed

the gym

i didn't actually eat breakfast, but was impressed with the in-room coffee

children that are picky eaters but they have such a variety that it was easy to accommodate my kids so many choices

free breakfast

breakfast needs to be full breakfast not a continental breakfast.

everything thing was great from room to breakfast !!!

eggs and all of the breakfast food was great and the worker was very helpful

the other is the pool hours

being a non-smoking room, you could smell smoke from the smoking area at the pool

i wish the options for breakfast were a little different

breakfast variety cleanliness

did not like the coffee maker in the breakfast room

very nice breakfast selection

late check outs given

great breakfast to start your day

wifi didn t work unless you were on the the bottom floor

the wifi didnt hardly work that was the only down fall.

wifi was very shotty

wifi connection was not working properly and the continental breakfast was more of a snack than a

convenient location. comfortable. the shower pressure was on point! wifi worked well.

no laundry facility on site

staff, good house keeping. good breakfast. quite place. defeitnatly staying again.

advertise laundry on site

and early check in

didn't like the breakfast choices and that there was no laundry room

the location, everything from food, stores and events are not far driving distance, and free wifi

the wifi was poor

very good wifi reception, beds comfortable, staff very friendly!

free wifi

internet room and good wifi

no indoor pool

pet fee way too much should be refunded if no damage is found

location. breakfast. staff. pool.

everything the pool , room,and breakfast

nothing! from the customer service, the breakfast, the hotel room and pool it was great!

how spacious the room was and how many things it offered, like the kitchen and sitting area

the fire pit and pool area was very nice

if the kids come in while you are using the

pool had towels and the breakfast was excellent

this hotel was so clean, the staff was great and we loved the morning breakfast.

the pool and staff

they could have had the pool fixed

located around everywhere, staff very professional, good breakfast, beautiful pool.

excellent pool

staff is pleasant pool view

very roomy, clean. lady at front desk went way above and beyond to help me with our laundry.

we absolutely loved the pool and the fact that the staff allowed us to be out there later than the times listed as long as

the pool was not very well kept up. the laundry cost $3.50 per load.

beds were comfy, the staff was so friendly, the pool was nice, lots of parking

pool had leaves an bugs toilet set old

i got there too late to be able to use the pool because i got rain and chili but that's ok

pool wasn’t open had problems with door

there was no hot tub and the pool was dirty from hurricane nate.

everything friendly staff location quiet pool great bfast

the pool

no wifi for the guest

wifi was promised on the site and when we went to check in we had to ask for the code, and the

not much. restraunt advertised was closed with. it heads up. wifi didn t work the entire stay.

didn t like the barbecue smoke coming from the restaurant in the middle of parking lot

there is a decent barbecue place in the middle of the parking lot.

the pool was fun and had nice waterfalls

breakfast was great, pool is awesome. very friendly staff

the room was very clean, the breakfast had a good variety of choice. location is just perfect

pool free breakfast wi-fi friendly staff

i was by the pool and it was very loud with the gate gates going in and out not their fault but i should’ve

the staff made my stay very pleasant. i enjoyed the pool to relax.

there were lots of items to choose from for breakfast

dirty tables & floors in breakfast area, hole in hallway ceiling to drain water, stained carpet, pool closed (no water), fitness room

no indoor pool/ spa.

large room, great breakfast

loved the clean gym facility and the fact that the hotel was clean

the whole experience was great. loved the gym area

the dining area and bar was exceptional

cleaniness, pool and hot tub.

pool was nice

great for golfers and family reunions