gym was a bonus too

had to wait a while at the bar to get a drink.

their kitchen is amazing, i like late bar too.

the restaurant and bar with life music was also great and made our night there super entertaining

the restaurant and especially the bar had great atomsphere, and the location in lisburn was good

breakfast very good

very comfortable, clean and lovely breakfast, staff are fantastic too, i highly recommend !

great breakfast

it was just perfect brought my son away on a golf trip. it was so comfortable cosy and homely.

the breakfast was beautifully cooked , great choice . within walking of wallace park .

wifi was not great in the room, but in communal areas it was

the wifi in the rooms was not very good, but that really was the only issue

to get very nice room with en-suite, wifi, tv and breakfast for this price is fantastic.

the wifi worked well compared to some other hotels i have stayed at

wifi was very poor my son couldn't connect to his nintendo, plus we spent 20min to find a space to

wifi was very hit and miss in the room

only question is if there could be a better wifi connection

wifi is horrendously bad in the room.

wifi was virtually non existent, which doesn t help much when you are trying to book ahead for

wifi was poor but i did not pay for it. if i were staying longer i would have paid.

the wifi is not great. the signal is poor.

wifi signal bit weak in the room i was staying at.

the wifi caused huge issues for us at the event on sunday so we could not actually demo our software to

rooms were luxurious and spaceshious with excellent wifi and a great tv

wifi slightly poor

real gem of a 'guest house' excellent welcome, beautiful room, comforatble bed and great service/breakfast in the morning

breakfast and dinner were excellent.

breakfast, john was very friendly and helpful throughout my too brief a stay

the price included breakfast and i felt satisfied to stay here for two days

kids had a lovely time

asked every night what time we would like breakfast and met us by the kitchen every morning with a delicious breakfast

liked the little guest kitchen facilities - handy for families with kids

heidi even allowed the kids to set up cutlery for breakfast and kids were over the moon

the bar and food area was pleasant and the standard was good

the bar was open all night so we were able to get some refreshments after the concert

only gripe would be that you were not permitted to take alcohol from the bar to your room

we had 2 triple rooms 1 for us and 1 for the kids

left early to drop family at airport so had a continental breakfast

wifi doesnt work

0) is too far away from the wifi router to work

staff were fantastic, free wifi was a bonus and breakfast was excellent

the wifi was slow

wifi was slow

everythingggg,being able to use the kitchen

clean very wel maintained nice breakfast included in very clean well equiped kitchen

we could use kitchen for coffee, snacks, take away, that made our life lot easier with 3 kids

24 hrs kitchen facilities provided

helpful staff nice room comfy beds bathroom was small but clean with good shower lovely kitchen and great

kids would prefer better wifi coverage. we generally prefer firm beds.

the kids enjoyed the novelty of the four poster bed and old school charm

our room had a beautiful free standing bath with a view and my kids adored the 4 poster bed which was extremely comfortable

ere our room was)

a lovely and unique boutique hotel, very clean, great wifi, super comfy but the highlight was the absolutely fantastic front of house member of staff on

no info with wifi details

room very comfortable with good wifi

maybe the wifi connection

it also had good wifi

free parking and good wifi is a bonus

facilities or temperature thermostat there was no paper information for when breakfast was or wifi password or how to use coffee

wifi connection was great

location good, great staff, wifi good, clean room, lovely breakfast!

have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

staff could not have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

com prior to arrival and was able to take advantage of the early check in

no breakfast were going to charge £25 for early check in

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

location reception staff very friendly got a late check out free rooms very spacious and

lost part of my laundry through their

late check out cheap parking

great room, continental breakfast choices were good and the location made it easy to walk around

lovely breakfast, friendly staff, easy coded access.

08 and was charged a late check out fee

facilities,breakfast and beds were perfect

the rooms were easily accessible, everywhere was clean and the breakfast spread was lovely

arrival i was asked if we wanted discounted breakfast each morning

the beds were so comfortable and the breakfast was delicious

friendly staff early check in late check out amazing all round

location, friendly staff and lovely breakfast

affordable- be a member so you've a chance for free early check in &/ late check out

location, very nice ambience, lovely rooms and the bar is a must go visit

the bar is phenomenal with the beautiful tree

only issue..no corona in the bar ud83dude01

the bar is just so picturesque & great staff

helped with holding our luggage, early check in, having to change rooms

i didn't meet no body through check in to check out yet they arranged early check in for me

free late check out

though asked for late check out and was promptly and excellently given

location and bar below.

super comfy, staff in bar were lovely

they had a shared kitchen, a movie theater and laundromat

also the best part is they have separate kitchen for the guests with all the necessary equipment

we had access to a shared kitchen, gym, cinema room and a large lounge with a snooker table

apartment was very clean, and had everything in it we needed, loved having the wee kitchen

would have been better if there had been a kettle, even though the kitchen was along the hall

there was a kitchen and common area as well

there was a kitchen if you wanted to cook there although we didn’t use this facility

there is a kitchen there

clean room with access to kitchen facilities.

a little too dirty kitchen.

rooms were very good,,beds very comfy free wifi always a bonus

10min walk to city center - also very close to the botanic stop, if you arrive by train - wifi ok - the hotel is linked to good

big room, great wifi, helpful staff

wifi was great and high speed

wifi was not great

good wifi

free wifi worked fine

friendly staff, nice clean room, good wifi, excellent breakfast.

wifi where was it

there were complimentary water and chocolates, a large tv and good wifi

ample parking spaces and an ev charger

mattresses too soft no ev charger the rowdy visitors (male, young, drunk) too loud

ev chargers were very useful and to secure, free parking was brilliant

chance of early check in ( i was feeling unwell) access to fresh milk & able to store bag on day of

great place to stay lovely people and very obliging bar was lovely

wifi wasn't great.

the wifi can be connected directly and automatically, i

) i didn't use the hotel's wifi as had my own so can't comment on these things

facilities in room are excellent, great wifi connection

fast free wifi

staff were very accommodating, the whole set up of the bar and reception was brilliant

kids bed on of the main bed

beds and all the kids slept like logs

i look forward to returning with my kids

the one gal let us check in 45mins early and waived the early check in fee.

room was of a decent size, the gym was fairly well equipped for a hotel gym and very clean too

breakfast area very small and dangerous when kids were running in and out as i was carrying hot

nice clean room, good gym and nice breakfast, nice and close to town too

nice bar and breakfast, good gym the staff were super friendly and accommodating, gave us an early check in and a late check out

so accommodating and very good with kids

informed about the free wifi within the hotel, this would have been helpful to know and the room always seemed to be on the

size room double deluxe, all facilities were good, wifi worked well

i didn't use the wifi so cant comment on it

free wifi good strength everything was just perfect

wifi was terrible

the decor, the vibe, the essence of the hotel is fab, we only had a toasty and chips at the bar as a quick snack early saturday evening it was super tasty, breakfast was a little hectic

staff, room , food, location, bar in other words everything amazing !!!

the breakfast was great value for money and the welcome cocktail was a great touch

breakfast 3 star staff 5 star location 5 star rooms 5 star

had a toasty and chips at the bar as a quick snack early saturday evening it was super tasty, breakfast was a little hectic sunday morning but you expect that after a saturday night

laundry is sent out and returned that evening

bar did not have music on wednesday night and the food was not available at 10pm but it said on the

the bar over looks the busy city with beautiful historic building in the background

great location, great hotel great breakfast able to get soda bread and potato bread

great selection and quality for breakfast we really enjoyed it

room was very comfortable and wifi worked well

breakfast was good,wifi is fast.

room, great service, fast wifi and the bathroom was lush

wifi didn't work on the smart tv and so we couldn't use our netflix or prime

are amazing, best wifi i had in any hotel, comfortable & clean room with a spacious bathroom and a walk-in shower,

was looking to do a late check out on the sunday and the manager let us do a late check out free of charge couldn’t

the late check out & location wasn,t bad & beds were comfy

given had not even been cleaned and still the supervisor wanted to charge us the £10 for a late check out

early check in

made new years very difficult due to policy on late check outs

the wifi frequently logged you off

great wifi comfortable beds

couldn t get into the settings, the wifi setting

great atmosphere in bar area and very good wifi so could still work

oh, and their guest wifi is not secure

we even got early check in without asking for it

i liked the late check out

staff were great, bar area was nice and well equipped, gym was small but functional

booked it for the wrong night asked to correct this and had to pay an additional £30 for early check in rather than just miving it forward £110 for one nights use not happy and wont use

the noise from the bar was really loud while trying to eat my dinner in the restaurant.

cleanliness wifi was ok the room is big and furnished in a modern style

spacious room, air conditioning, tv and wifi

bed, so comfy. nice staff. wifi worked well and was free. good breakfast.

rooms spotless with floor to ceiling windows. good wifi too which is free.

good location free parking and excellent wifi. nice food and good staff

loved, location, bar downstairs, size of room and kitchenette.

not what you need when we asked for a late check out

really a negative but no bar or restaurant onsite but it’s located adjacent to lovely restaurants and pubs

the bar was really nice

they called 10 min after check in to make sure all is ok very helpful elegant restaurant and bar attached cool

wifi didn t work at all which is quite poor if i am totally honest

also no wifi in room

time we stayed but unfortunately the second time we where first put into a room with no signal, wifi nothing the tv nor our phones would work we rang down using the room phone, which then the

allow casting from phone to tv via wifi. this would be the only thing

wifi was terrible

we were also able to go have early check in and bags stored which was a brilliant feature for us

staffs (kevin is very cooperative), transparency to deal like room service, late check out fees

staff friendly free wifi shower hot and with shower gel provided early check in £20 from 12 late check out £15 by

is small but i guess for the price also 15 pound for a late check out and five pound for the bag storage isnt

£10 for a late check out til 1 was a great deal and really helped me out

no wifi in rooms even with the hotel wifi it just shut off in room

great wifi

free wifi reception was excellent

wifi reception and phone reception

wifi works well

we didn’t realise there was a gym when we booked so this was a lovely bonus when we arrived

location, friendly staff, comfort, breakfast

that i hadn’t booked breakfast

design for the kitchenette and resources (gym, laundry, bar/restaurant)

atmosphere definitely homely, room was really nice with added benefit of kitchen/dining area, hotel was quiet no late night revellers albeit we stayed a thursday night

great location. staff frienfly. bar and food good. clean and comfortable. had a lovely stay.

the early check in and late check out. reception staff were wonderful and really helpful

location, price and breakfast

bar fridge, travelling for long periods of time i would like to be able to go to the supermarket

which some of the food wasnt the warmest, loaction didnt feel the safest i had also asked for early check in whicb we didnt get so we had to leave the wedding we wer attendin half way threw to

great location, quiet, comfy bed, early check in

wifi very good

wifi is not free

no free wifi

everything was just great, except for the wifi, very poor.

wifi was quite poor

room was ready for early check in. very clean and comfortable room. although

was excellent for all the bars and restaurants needed

minus the kids

location and grab and go breakfast. the early check in was very helpful.

restaurant food and service were fabulous and the roof top bar is a gorgeous place to relax and unwind

e basics)

the location the staff the architecture the shower was nice and hot good wifi

the room was spacious and comfortable, as well as being quiet and with good wifi

fresh look in historic building good facilities wifi, bar

had some issues with wifi initially but after a member of staff helped me it worked fine

no pool

our room was facing a bar so was a little noisy until 2am

berts jazz bar is an absolute gem of a place - the service is great and the music + old school vibe is a

wish we has brought swimsuits to try out the plunge pool on the roof

breakfast was fantastic location spot onud83dude0dud83dude0d

i was working from the hotel, and wifi was super fast

wifi was difficult to connect to at first but was then really good

the free wifi was fast and easy to connect with

wifi wasn't installed yet, but it didn't cause any issues.

lack of wifi - due to be added soon

really centrally located really nice bar good selection of beers and spirit

staff are lovely. room was very clean. so comfortable. bar and music was brilliant.

to bars and within walking distance the centre

i didn’t go to the bar but there’s a really nice bar and i guess food service

great location, lively bar fantastic night's sleep. would stay again

wifi was down.

the wifi was very good too

breakfast was very good. wifi also.

room was spacious and very clean. facilities were great. wifi was superb.

didn t think the wifi was very good so had to use my 5g on my phone and the floors in the bathroom were not clean

early check in wasn't an issue

the wifi wouldn t connect to any of our devices.

access to wifi and willingness of the staff to help getting access.

even though it rained a little the wifi was just brilliant in our room, my son enjoyed the youtube videos

following booking and also when logging in for wifi

very slow wifi

staff the rooms the bar the restaurant the food was awesome so relaxing would definitely stay

place to stay, very clean, very friendly staff and a lovely bar and restaurant with excellent food

is a lovely hotel, cosy bar and restaurant serving lovely food, we had a great stay and josh at reception could not have

very helpful staff who organised an early check in

music in the bar was good

wifi free & quick

wifi was not good, disconnected regularly

tea/coffee facilities, bottled water, tv, wifi, iron and board, robes and slippers, toiletries all provided

wifi worked well

good wifi, nice shower, comfortable bed

hotel rooms, bar and restaurant area

pad 150 it could not be 100 pounds for breakfast lol ud83dude06 and i only got breakfast for my 2 kids me and my husband dont eat breakfast i don't understand it but i will never go back a

the breakfast was freshly cooked and delicious, all staff we encountered were very welcoming and most

the bar was cozy and the food was delicious

bed was so comfortable. friendly staff. loved the bar. breakfast was beautiful.

we were comfortable in it and made some use of kitchen and laundry

a good size toilet, clean rooms and fully functional kitchen

large and comfi house, equipped kitchen, well working wifi in the whole house, friendly owner, easy check in, nice and safe

plenty of space, good heating, lots of bedding and towels, good kitchen and lovely garden

only thing confusing was there was no bin or designated place for breakfast dishes

friendly staff, delicious breakfast, and very comfortable beds

room was charming, the beds comfortable, the breakfast varied and delicious, and the whole property homey and welcoming

breakfast perfect and always freshly prepared

breakfast was delicious with a large variety of choices

the wifi could have been better.

plenty of parking, good wifi, comfy bed

wifi on rooms top floors

wifi a bit weak in the room and no coffee making facilities but they offered to take free coffee

wifi wasn't working well during our stay.

you will always get a fantastic big comfortable bed,good wifi, free parking and a great location

very friendly staff and great service - wifi in rooms could be much better though.

wifi didnt work at all in our room, it was losing signal all the time

wifi in the appartment could have been a little better and there were a few too many stairs to

late check and early check was 20 per hour

was superb, from the moment we walked in, freindly staff, excellent facilities throughout, & a bar that made you feel very welcome, breakfast has to be a 10/10, once again staff at breakfast

family - very accomodating when my son rang and asked for an early check in for very personal

for personal reasons we requested early check in which was adhered

i ate a pizza for dinner which was delicious and a beautiful breakfast bar with cook to order food that was piping hot

friendly staff, fantastic breakfast and the hotel bar was brilliant.

wifi was on the slower side

wifi in our room was really bad, the tv didn't work, the resturant for dinner portions were tiny

poor wifi in the room- i think it should be much better for a four star hotel

the hotel wifi keeps dropping in and out.

bad wifi ..

wifi was very poor

perfect facilities, great spa area, comfortable room, good wifi

that the wifi didn't work in our room

the spa/pool/sauna/steam room is great

love the gym spa and pool

the wifi signal was very strong and fast

good location for a business meeting. clean, with good wifi

the hotel wifi was not working for the duration of our stay.

free park and free wifi as well

free parking good wifi quiet room

was very comfortable extra blanket and pillows available in room free wifi room was quiet and comfortable with a window that opened for fresh air

nice staff and lovely food quality and choice, lots of parking spaces and very good wifi

we needed was available there onsite - meals, drinks, parking, wifi

comfortable hotel, friendly staff, free wifi.

wifi didn t work the entire stay but there seemed to be an issue so would probably be ok at other

very good restaurant on the second floor .locals in bar very friendly

enjoyed listening to the locals in the bar and hearing all the

the guinness was lovely in the bar which was downstairs

welcoming place - with a great bar & very friendly staff

cosy room very private excellent staff handy to the bar and shop across the road private parking excellent throughout

the wifi isn t good

wifi could have been stronger in certain areas of the hotel.

you need a serious upgrade in wifi, i have real trouble connecting when i stay.

good wifi& tv bit noiset as bathroom had very loud, echoing

free wifi & parking

wifi didn t connect said i needed to be closer iron was broken

had no wifi for the time we spent there as there was a problem with it in the hotel

just had trouble logging onto the guest wifi but it wasn t a big issue

canal, very spacious and well equipped, air conditioning, tea, coffee, hot chocolate and biscuits wifi is strong throughout the hotel

the wifi connection was not strong enough all around the room. also the kettle was old.

epended in where you were in the room)

the wifi wasn t great but it didn t really bother me

better wifi, but it was adequate.

my only minor complaint is that the wifi is poor.

the wifi was not very strong

room was great as was the breakfast

the bar was very friendly with live music

staff very friendly, breakfast 10 out of 10. would stay again.

our evening meal and breakfast were both delicious

wonderful stay here with our 10 and 12 year old kids

breakfast is amazing

the hosts were great and the breakfast gorgeous

breakfast and location excellent. friendly staff

breakfast each day was great and set us on our way, while the hot tub is fantastic for resting the

great breakfast and property was so lovely and the owners fiona and sam lovely couple so friendly

the bar downstairs was nice and there was music for the

staff were fabulous and really friendly. bar really cosy and food excellent.

very nice bar on the ground floor

very clean room, lovely bed, nice bathroom, excellent location, quiet, nice bar area

great food in restaurant and great atmosphere in the bar after

poor, but workable (just) wifi (-)wifi wasn't working. (+)lovely full irish breakfast , really quiet room , free wifi, free parking (-)poor wifi - mostly i couldn t connect and when i did it dropped out after a couple of minutes (+)good wifi. free parking. easy strolling distance to the beach.

this was a factor all of the staff the next morning shared, the ladies at breakfast and reception alike were all very kind and made you feel at ease

parking was convenient

not great for kids / older family members rooms were basic for the price

the bar and restaurant were gorgeous, the atmosphere, staff, service and food were excellent

came for a couples night away but will be returning to bring our kids next time for sure

some real plus like the hot tub, the play area for the kids and the animals

facilities were good, with a good kitchen, a lovely warm shower and comfy bed

kitchen had everything we needed for evening meal and fry in morning

good location nice views bar was great