hotel itself was not bad but my kids were really looking forward to the pool as we booked it for that reason but it was closed with no notice to us when we

they even extended their breakfast time for everyone

no complimentry breakfast

all the other holiday inn that i’ve stayed at breakfast was always free

the entrance is always attractive but it was so crowded with people and kids a bit overwhelming

wifi sucks

horrible wifi

it did have a pool. and fast free wifi

good location for my trip, good price, wifi was ok.

nothing works in the room, the outlets the wifi, the carpet are old

bartender was rude and acted like i was bothering him to get me a menu or to serve me

clean, wonderful staff that went out of their way, beautiful pool, and starbucks on premises

the bar staff was super nice and the breakfast was amazing i highly suggest buying the breakfast

great! clean! nice bar good size pool and jacuzzi.

they are well behaved kids and still he felt the need to be rude to them

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also the ice machine should be on all the floors not just the first floor or near the pool

good location, quiet room, nice gym and pool, decent rate.

the room was perfect & very clean, the indoor pool/jacuzzi was very nice & comfortable

very nice front desk staff and bar staff.

the smell and the lack of breakfast but other than that it was

gym was un operational and in the name of breakfast it was just coffee and energy bar.

hotel has a kitchen and that alone made the stay that much better

the breakfast consists of hot coffee, tea, hot chocolate, oatmeal packet and nutrigrain bars

having a kitchen

room was clean and quite large. staff was very friendly, good breakfast.

breakfast was really nice every morning

they were very accommodating with early check in and late check out

reserved for two adults and two kids (ages 8 and 15)

good breakfast, room was nice and clean, friendly staff members.

pool and spa

only that due to covid the pool was not open and breakfast was a bag breakfast.

breakfast was fresh and delicious

clean fresh feeling all around the place. enjoyed the gymn

pool was a little small.

room, washroom, breakfast, patio, swimming pool and wifi speed were all tops.

wifi little slow

wifi was awful

wifi, hotel, breakfast, patio, room and bathroom.

wifi needs improved

free full breakfast

clean, comfortable, gym, and indoor pool

loved the breakfast, the pool , the comfortable bed.

later hours for the bar would have been better for my stay but will influence my next stay.

i love the breakfast. pool looked good. i used the gym. rooms are beautiful and extremely clean.

had a great stay, cozy place, very practical to have a kitchen

(not usually an issue, except i have 4 young kids)

had two bedrooms, an open kitchen and living room area

i can't wait for the other amenities such as the pool or basketball court to open in time

basketball court and pool

very comfortable and cozy and clean room, very quiet. breakfast was very good.

the in-house breakfast was well planned, tasty,and more than adequate

breakfast was good. friendly staff. nice pool, basketball hoop and patio area was a nice bonus

the wifi connection didn’t work for us the kids didn’t like that part

not enough seating on the breakfast area

i loved the staff and layout of the room. the shower was nice and the kitchen was fantastic.

the breakfast was extremely disappointing. they should not even bother advertising breakfast.

no breakfast, need a bit more even if something like muffins, juices.

the laundry room and vending area is very clean

breakfast was a joke. one of the worst.

very nice, newly renovated. love the cafe area and gym looked and smelled clean.

clean laundry room

breakfast trx in the gym

the nice breakfast selection was much better than what i've seen at other hotels

liked room layout , good water pressure in shower, nice breakfast selections, staff friendly

also great breakfast and the hot tub was really hot with bubbles

the pool is still not open. boo hoo.

the room was very clean. breakfast was good and coffee was great.

i was told the two she had a the front desk was for someone else and that laundry wasn't done

was extremely disappointed however with the pool which was the main reason we chose this hotel

complimentary breakfast was below par compared to the other hotels we have stayed at and the free wifi was horrible

free wifi and breakfast selection

the way to set up wifi access.

the breakfast items were outstanding & delicious

breakfast was good

on top, their kids were running the halls and yelling

good for family with kids & good for personal stay

smells like weed always. toilet running tiny pillows broken laundry no amenities

available for laundry needs friendly

it was clean but laundry machine was not working so i spent 4 hours to just do it

i was able to do our laundry in the 2 washers & dryers they gad available

the front desk clerk made up some story about why i could connect to the wifia

the wifi was kinda shoddy

staff was very rude, loud hallways especially at night and poor wifi connection.

wifi speed.

i like that the room was clean and had wifi available

more kitchen items didn't have all of them in room and felt the room could be bigger

good snacks in the vending machine (loved they had gummy bears), laundry room was clean, and importantly the bathroom was clean

love, love love the kitchen

polite and pleasant customer service quietness of environment gym clean

shopping, food, and a cheap gas station right next to :) it has a fully equipped kitchen, you can get fresh towels by returning the used ones

no towels available at the pool or for the rooms when requested

they have a kickin gym also

due to covid, restaurant was closed. limited bar on weekends.

the pool

modern, clean, indoor pool, nice room

nice, spacious room, very comfortable bed. nice gym

ambiance, pool was clean, room was lovely with barn style sliding glass door for the

outdoor pool was not heated. breakfast was expensive for what was offered.

also, pool was forever closed

very clean, had a gym, pool and bar/restaurant. everything we needed for a quick stay!

since it was a quick overnight trip we didn’t get to enjoy dinner or breakfast or the hotel bar but we plan on visiting again so hopefully we can next time

like the restaurant and bar weren't ever open during the day

covid restrictions closing bar and restaurant

bar had limited food selection (the pastries looked stale)and it was unstaffed so i couldn't even

room and gym very comfy and new equipment

clean, great customer service, nice rooftop lounge, bar in the lobby is beautiful, breakfast was amazing

complicated entry to hotel. rooftop bar was packed and so was parking.

very modern and updated room. rooftop bar and restaurant onsite

clean stylish and a great atmosphere. looking forward to the rooftop bar opening in april.

fire pit outdoors gym - dumbbells up to 80lb and peletons , no free weights but to be expected

laundry machine was broken

have the same thing for breakfast from friday morning to monday morning cereal and coffee

laundry machines could have been better but no big deal

breakfast

pool/gym facilities are basic but functional

the jacuzzi wasn't working. but the pool was nice.

the whirlpool was great

breakfast was great and the staff was exceptional

nice & clean and comfy bed and lovely breakfast / only used as a stop over for one night

pool and gym were closed during our stay

the pool area is a favorite with the kids as well

clean and quite place, good car parking, good laundry and gym.

bright vibrate colors and clean for the most part. nice gym and sitting area. clean compound.

full kitchen, dishes everything

superb from the cleaners to the front desk we will be back we really enjoyed the complimentary breakfast

unexpectedly, wifi was free and robust

paid wifi and paid tv

wifi worked well

wifi fixed

rules for wifi, parking, breakfast and etc should be on a paper available in our room for detailed

slow drains in the bathroom. no wifi in our room tv was in and out depending on the channel.

the wifi needs improvement and the night staff could be more polite

wifi worked well

2 free bottles of water. simple wifi sign on

this was the first booking of 3 in three weeks. spacious room. free parking. good wifi.

receptionist very nice when i arrived, helping me out with an early check in that i didn't ask for

breakfast choice was exactly right, and the restaurants and entertainment are close by and walking

quiet , great location , clean , morning breakfast

breakfast

hot breakfast in the morning.

were travelling with a dog and wanted easy in and out and a property that did not charge an extra pet fee

breakfast was great, good choices.

breakfast was limited and waffles removed 15 minutes before meal closing time

more choice of breakfast would be great! and more equipment for gym

we enjoyed the warm breakfast offered as well

or waffles, the hallways and room smelled like fabuloso, none of the equipment was working in the gym, faucet in sink with constant leak which was never repaired like i was told it would be, and i

loved everything except the indoor pool temperature

loved the heated pool and the staff was very nice also i liked the fact that there wasn’t many guest at the time

staffs and wonderful breakfast selections

excellent breakfast. good location. easy to find.

the breakfast is so nice and the facilities were spotless! i like the snacks too!

indoor hot tub and pool

pool, bed , cleanness parking

gym is very basic if you're into weight training

nice pool, hot tub and gym

the gym and pool were closed

the pool and customer service

gym open to 11 was insane to me cause that

my kids enjoyed the pool area, even though it was very basic. the beds were clean.

decent, hot breakfast, gazillion tv channels + hbo

gym equipment is taped and rusty

room was huge and had a kitchen which i was not expecting

i can cook breakfast because the breakfast they serve is kinda trash for the place to be nice a

very comfortable stay for our kids and for us

staff and overall cleanliness, swimming pool

no meat options for breakfast.

breakfast was under covid safety procedures, so everything was individually wrapped and there were

the breakfast was very good so was the coffee

for the family vacation i would like to come back for another stay and the room is clean and the kitchen is complete what we need thank

i recommend putting a classy tip jar for the kitchen ladies roxana and josephine

we didn't use the kitchen so i don't know if everything was working

location, shuttle service to nearby mall, good free breakfast, comfortable bed and nice mini kitchen enough to prepare something simple

i appreciated the nice work station in my hotel room and it was nice to have an in-unit kitchenette

very nice location and bar tender was absolutely a great human and gave us help with our travels

kids running back and forth in the room above

& sunday morning it seemed like the kitchen staff was little slower, due to the extra large amount of people and whatever happened

friendly and knowledgeable front of house staff, ample breakfast

breakfast was a nice plus

also, i wish they would have told me that there was breakfast available when i checked

breakfast was a bonus

coffee machine in breakfast area was not functioning properly one morning

breakfast area is small, not enough space for all guests and low on food quantities

clean and modern. good breakfast

very clean , staff helpful, tidy little gym and pool

pool was small but a nice way to relax. curtains were poorly manufactured.

clean room and good free breakfast .

clean, convenient parking, friendly staff, and a great hot breakfast

everything. room was beautiful pool was warm

to a indoor pool, grill and lounging area on the outside and a washer and dryer if you need to do laundry

oh & to add they gave a nice pool and a beautiful fire pit section where grills can be used, so if a family packed to prepare,

for kids have pool clean and good and open until night

my son & i truly enjoyed most the wonderful options available for breakfast

like the bar that's

had all the relevant amenities such as a gym, convenience items for sale, a restaurant and guest laundry

breakfast far exceeded our expectations

courtesy and, nice also very helpful the rooms were beautiful up to date cleanliness i very nice fitness room my stay was good and, i would stay again

wifi was not good. the video calls were getting hanged

wifi was not working

i dont like your wifi internet plz improve.

room was very clean, the ac/heat system was ok, good wifi, a descent selection of channels in the tv, it has a small refrigerator

pty), safe box,

i didn't need to wash my cloth but found a laundry room as

only thing we didn’t like was how crazy the pool was

of rooms, suite that included kitchen, near restaurants, friendly staff, pool, and gym

that the parents weren't paying attention to the kids in the pool the day before we went in

breakfast is served only till 9:30, maybe change to 10-10:30.

the pool + hot breakfast + kitchen & guest laundry options

the kitchen area in the room was a big help for us this weekend

due to covid, breakfast was just take away items

the pool was nice and warm

the pool + hot breakfast + kitchen & guest laundry options

laundry on site.

everywhere the supervisor can't be inspecting each room properly and the room didn't have any laundry bags for my dirty clothes

should have more variety for breakfast

the cleanliness and kitchen

should have included breakfast!

laundry facilities are also on property

they have laundry room but the dryers don't even dry for the amount they charge

kitchen

the laundry room

and i fell short on a pet fee

staff interaction - they fixed wifi but they were not very guest friendly

clean, modern environment. breakfast, wifi & plenty of parking.

wifi didn't work

the bed was comfortable, and the upgraded wifi worked great

the wifi doesn't work

renovated, solid platform bed base design, newer furniture and carpet, new and clean gym that is a nice size fire pit in outside seating area friendly

mini starbucks on property/water bottle refiller in gym/convenient location

the laundry extreme loud, we could not sleep because of the noice and vibration and the fire alarm

clean. had lots of amenities (pool, gym, bar, shop)

clean, comfortable, nice staff. also nice gym!

breakfast was good though i would have liked hot oatmeal.

the complimentary breakfast was delicious and made for a nice ending to our visit

good breakfast! convenient location

breakfast was just to go since it was covid time

everything! breakfast was great...loved the overall feel of the place...

pool was great heated just like they

the pool was smaller than expected

the gym was very nice too

had hair in swimming pool , and we had to pay for laundry and they didn’t even put water in in the room we had to walk to costco and get a

aspects of the hotel - comfortable rooms with walk-in showers - spacious parking area - on-site gym and swimming

location and spa tub

hotel advertised a gym and free breakfast, what a disaster that was

nice breakfast more than i expected nice large rooms with a couch

really clean, staff is awesome plus free breakfast

the breakfast was really good . we got a good stay in this hotel with proper amenities.

elevator to pool or gym

two pools !! great location and great staff!

no room service now, i think they will back to normal later.

its quiet, comfortable with indoor pool

kids were allowed in the indoor pool at night where they dived and splashed water all over

i love this place. it’s always clean and the spa tubs are amazing!

the spa tub was nice

and bar closed so food or drinking water

the restaurant and bar was nice and discrete

i loved the big spa bath

good laundry room

was excellent, rooms were large, beds comfortable, breakfast rocks

the breakfast was ok,need more fruit and my stay was very good,very friendly people

breakfast was actually ud83dudd25 and i usually hate continental breakfast after i start looking at

gym still wasn't open

fireplace in room free wifi

wifi connection trash, service trash, paid extra for room that i paid for online even after i

the slow wifi connection

wifi wasn t good

room service

kitchen

the ability to have a kitchen at the same time and make your own males

advertises continental breakfast, but none was out

a set of everyday utensils, one paper towel and a can opener will help, to always have in the kitchen

the kitchen area was very nice

and although the pool was only 3', it was perfect for my kids

the pool is always crowded with kids. then it ended up being out of order.

many kids were leaving the pool area with red

the kids running the halls

breakfast and jacuzzi

valet parking, simple breakfast, renovated spaces and guest room were awesome

loved the lobby bar area. excellent decor

the pool and restaurant bar closed due too new ownership

has made running extra services tough; this place had to close the full-service restaurant and bar :( ; some fixtures were broken which are easy fixes

breakfast was excellent. i wish they could serve until 11am

were kids running down hallways

had so much chlorine in it it burned myself and my kids eyes for 8 hours after

also, a decent gym in good working order

breakfast was great especially the potatoes and the fact the you had decaf tea was a plus in my

the pool was closed and kids were upset one of the reasons we choose the hotel

the breakfast was awesome, the room was clean and smoke free

the gym and the place is clean

the breakfast and the location was good

fast check inn and complimentary breakfast.

super clean room & common areas. good, varied complementary breakfast.

front desk staff, housekeeper and breakfast staff

no towels by the pool. the linen and towels can use a upgrade.

location was convenient. breakfast was offered. convenient parking.

we traveled with a pet and were do pleased that the place was so pet friendly and the pet fee was very reasonable

we loved the breakfast and having a room with a kitchen.

spa room with the hot tub is amazing, my gjrl and i stayed there last minute and they asked us what

the spa tub was the best thing for me.

the spa tub was great, very big

toilet didn't work, nor did the spa tub drain properly

rooms are always clean and spot less spa tubs work as should and clean

2 bedroom suite was convenient for family. kitchen had excellent appliances.

loved the kitchenette

we didn't have much time to in our busy schedule but a good walk after a fulfilling breakfast would have been

very good sleeping room. excellent breakfast. clean and nice kitchen.

late check out time which means more time to sleep in

poor breakfast.

did not have breakfast

breakfast hours on the weekends needs to be later.

breakfast could have been a lot better than just toast and cereal

advertising says free breakfast, there isn't one. not even cereal.

didn’t have the breakfast because i went early for for going back to work but sharon was very prepare for explain

the breakfast buffet was very good with a good mix of eggs, yogurt, juices, fresh berries, bread &

breakfast was fine although i like some cheese but it was lovely. location ideal.

the staff was very attentive, and the breakfast was more than adequate

you can enjoy breakfast on their wrap-around porch, very safe, clean neighborhood

also, for a little while, the lobby was hijacked by a group renting a conference room, with kids

low breakfast variety

we had a wonderful time room was spacious and clean for myself and the kids

hot breakfast

this was not nice considering we have kids

i loved the whole environment! games in the lounge and the breakfast was amazing

we love the location of this hotel! the staff is always friendly! great bar scene!

beds are soft and plush, the breakfast is fresh, hot and very good

would have liked to take the beer from the bar up to my room.

i skipped the breakfast because i wanted to get an early train

breakfast was really very minimal

the kitchen so we could save money on our trip and fix meals in the room.

we particularly appreciated the service, especially during breakfast

no, breakfast due to covid. that was the only regret but understandable

was very clean,,, great staff,,,,continental breakfast was good everything was fresh,,,,definitely will use nxt time there---highly recommend

the management for the excellent accommodation, we felt very comfortable and we had an excellent breakfast note 10 congratulations, thank you very

breakfast wasn’t good

there were rude ppl staying right beside us with 20 ppl (kids) partying it till 130am

laundry facilities were a reasonable price, hotel was clean and the room was comfortable

breakfast was decent for the kids

room was clean and the kitchen.

the convenience of having an on-site laundry service, gym, pet friendly is a huge plus

they charge for everything, including utensils for the kitchenette

you were expected to use that the entirety of your stay and it had a kitchenette but no pots, pan or dishes to

the ease of the kitchen setup was nice