beach had a lot of water pooling on it and you had to walk through it to get to dry sand and the ocean

all units accommodate a full kitchen

full kitchen with utensils

roomy condo with full kitchen, great ocean views with large outdoor deck

there were little ants in the kitchen which i asked for help about and no one came, and a gym was advertised and there were 4 total dumbbells and a small cable machine

beach toys available for kids - no need to bring your own shovel, basket or whatever :) 4 gas grills available at the pool

liked the amount of room it had for the kids & grandkids

has a dining, living and kitchen area

great pool for kids (3.6 depth in each side and large wide steps)!!!!

a gorgeous place, with spacious rooms, kitchen, and living room, and terrace, everything with a lovely decoration

loved the restaurant near by, really enjoyed the pool, enjoyed making food on the grills.

also on site : pool, private beach with palapas, long chairs , bbq , free parking , 1 mile from the most gorgeous

the people from the reception and from the pool are just whao , really really nice

could have used utensils in the kitchen.

resort's spa not in operation and desk (help) only open from 9 to 5

loved having a full kitchen and being able to walk to

the spa tub needed to be replaced and updated… the grout was not clean.

pools that were available nice and clean, 2 bedroom was plenty of space for 2 adults and 3 kids

lots of kids yelling and crying

i like the spacious rooms, the different pool areas, and the clean environment.

pool amenities is fantastic and the lazy river is just perfect

the lazy river was good, when open, and the varanda bar & grill was good value, again, when open

pool was nice and clean

i liked that there was a laundry room for guests, since i stayed there for two weeks

was very clean, perfect location over the bar, we were 3rd floor

the pool area another faucet to rinse off your feet before going into your room so you don’t track in

we had 3 weeks a suite with a kitchenette, the suite was comfortabel with a balcony directly on the beach side

bar closed to

our kids enjoyed the pool

close to the beach beach bar so many food options

i wish room was bigger and bar stayed open later

only two things i didn't like was the rule that you could not have any drinks or food in the pool area and they had staff who actually monitor the area and enforce this rule

pool bar expensive but great tikki bar over the road

pool. rooms. bed comfortable. inside store. 4 restaurants.

location, restaurants/bars, beach club/pool, cleaning staff, jimmy buffet vibe!

could have an additional pool on the other building.

services like the spa are booked well ahead

gracious owner, fun upper deck bar with delicious casual food & entertainment

wish the pool stayed open later, at least for adults after 9pm

we rented a bay front queen with kitchenette that meant our needs

the pool was nice and never overcrowded

location, restaurant and bar and rooms are remodeled

beach is right out the back door, past the heated pool, which was left to cool this season for apparent reasons

no breakfast served here . very friendly staff. front desk people were very kind

kids running all over the pool deck and people coming off the beach with glass onto the pool deck

one nice surprise was the breakfast to go — it wasn’t mentioned on the website, but when i arrived, i found out it was

with 2 tiny kids it made showering a challenge as on cooler setting the water dribbled out

resort, clean and modern with beautiful grounds and pool

nice kitchenette if you need to cook something

the room was very comfortable, clean and provided all needed for shower and kitchen use

breakfast was great a couple of days and then they didn't quite have the meats like they did the

rooms updated and full kitchenette. great location, walkout to beach and ocean.

by the water. keyless entry. mini kitchen. free tv. clean.

great pool area and awesome breakfast

on a park bench on the property and looking at the marina and boats was so

no dietary option available for breakfast

breakfast in the garden was a great start to each day

kitchen had no sharp knife to cut things with

the outside breakfast area was great

no paper towel and dish sponge at the kitchen

your room, we were lucky enough to get an upgraded room which was lovely, two beds, two tvs, kitchen area and all lovely and clean, the guy in charge was helpful telling us about surrounding

miniture golf close

the pool water and pool needed to be filtered a little more

for one and two their was a lot of people drink in the back that didn't stay there i had my kids with me didn't trust that place for my kids we came that way for a youth basketball tournament

breakfast was good. there was a restaurant attached and a tiki bar right behind.

rooms were very clean, beds comfortable, staff very friendly, had a cool night vibe and bar area, the restaurant was also very clean and food tasted wonderful

no one tended the breakfast

did their best to offer a hot breakfast amid the pandemic

all natural uncured bacon, waffles, french toast, fresh grapefruit juice, oatmeal and ambiance at breakfast were complimentary and outstanding

little lizards everywhere running around the kids thought that was an absolute delight

the pool not very inviting

breakfast was very good

more staff needed to assist with breakfast hours

breakfast was very good. i love everything

the breakfast was tasty and the coffee was hot

the place was clean gym was good swimming pool or excellent and laundry

breakfast was great

price , it had a little kitchen,

i felt at home it has a nice kitchenette from pots and tableware everything you would need as if you were home

would have liked to use the pool more but the people that were there every day were less than desirable cursed and smoked non

everything!! security! full kitchen! friendly and accommodating staff!

the gyms free weights went from 5 lbs and the next heaviest was 20

the laundry facilities are broken

value for the money, close to everything, nice pool with adequate chair space and sun, free breakfast, free parking

the breakfast was really good

everything was clean and they have a very good breakfast in the morning

front desk staff weren't very friendly - a bit robotic the place was full of kids running around - no control these kids left mess everywhere and the staff were very slow to

used the wifi for work and it worked well

we loved the cooked breakfast and the locality of the hotel. beside the water and quiet.

loved the size of the room, hot breakfast buffet and having our own kitchen

it really needs a table you can eat at since there is a full kitchen

rooms with everything your needed. bathroom was awesome. kitchen was very complete

the next morning i obtained the key to the gym from the front desk

the swimming pool was exceptional. kids loved it so much

it had a nice little laundry room

was no guest laundry and i was really needing to wash my clothes

no laundry

nice staff, nice pool and bar, clean & comfortable rooms.

the lakeside bar grill is pricey for drinks even with happy hour.

great location.the lakeside bar and grill was nice.rooms were comfortable.overall enjoyable stay

we had a decent stay but we are not impressed and will not stay again until kids are older

early check in and late check out were available. amenities were excellent.

kitchen was clean and have the enough kitchen utensils and i have the chance to prepare food for my

friendly clean breakfast and happy hour kitchen in room very quiet

4) no water in the gym

gym facilities could be improved, more equipment.

having a kitchen with refrigerator and dishwasher.

breakfast could have been a little better

excellent location, fine breakfast options, nice pool

great location, gym and pool well equipped (with a peloton which meant we could maintain our rides

) and there is also a guest self laundry

pool was nice and gerry the bartender was very helpful with ideas and places to go

the staff are lovely, the decor is just awesome but best of all the amenities - the plunge pool is the perfect place to sit with a cool drink and read

i arrived several hours early was exhausted and surly didn’t think early check was even a possibility since i had no

breakfast was good bed was comfortable outdoor area lovely went out on kayaks and saw manatees we

you have everything there to spend the best time: very nice rooms with a small kitchen, perfectly clean, right next to the water, you can take use a kayak, a paddle or bicycles

hotel was super cute, clean and offered breakfast, pool/hot tub, bikes, paddle boards, kayaks

young lady preparing the breakfast was so extremely lovely

very clean & high class. nice with gym and swimming pool. good breakfast.

great breakfast. nice. bed linens.

love staying here, great location, clean, comfortable, and nice pool.

nice staff, room and breakfast

had to keep your blinds closed on windows that faced the courtyard pool.

the pool was freezing

everything you needed was provided (this includes kitchen and bath supplies)

the bedroom was spacious, the a/c was great, the living room area very comfortable, the kitchen and bathroom were modern and clean, and the overall vibe was major league quality

full kitchen in the banyan room with everything you need

just handed me the key with the wifi info and room number listed

pool was nice, room was nice and clean, wifi worked very well. liked the location.

had data charges because the wifi kept cutting out

wifi was down for 4 days

wifi didn't ever connect

pool was small.

friendly and helpful staff, great breakfast and overall very peaceful and relaxing atmosphere

comfortable bed, excellent staff, nice breakfast.

location, all staff friendly, rooms clean and modern, breakfast great, swimming pool off the breakfast area was terrific with a great view of the pond, and an added bonus views of

lovely pool area very well maintained hotel with superb staff

great location and the kitchen was so great to have!

breakfast very poor, the pool faces north, there won't be a moment of sunshine by the pool

the breakfast was minimal and not good

staff friendly good breakfast

didn't get a chance to have their breakfast but it smelled wonderful

pool wasn't recently cleaned

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding dinner

in close proximity to shopping and restaurants nice clean pool

pool and for pit area were great

room with a kitchenette

not enough breakfast options and tv didn’t stream apps. i could only watch live tv.

i liked that it had a kitchen. the room was large so we did not feel crowded.

due to some limitations, the hotel was unable to provide all the items we had requested for the kitchen area, but we made it work

the breakfast snack bar had a variety of good options, and the coffee was great

rooms were super perfect. kitchen, living room, comfy bed.

we appreciated the facilities, such as pool, gym and basketball

spacious room, clean, pool, friendly staff

the room was great, with the kitchen

kitchen lights was not working

has a wooden walkway to the gym and tennis area across

pools, views, lounges

not enough chairs for pool area, pool area and bar closes too early.

indoor bar area very loud

the hotel is beautiful with its pool and ocean views

breakfast was good

hour was nice, didn't have breakfast as we left before it was being served

free airport shuttle, free dinner and free dinner. what a tremendously great bang for your buck!

i didn't have time to check out the gym or pool, but they're nice options to have available

when we requested shuttle service or blankets, the response was rapid

the location on the beach and that it had a tiki hut that served food and drinks by the pool!

quality appliances, superb decor, and extraordinary details in drop ceilings especially in the kitchen

the pool was also relaxing when the beach got too warm

wind was above 35 mph we couldn't use umbrellas on the beach and there was limited shade at the pool

it was a nice size with plenty of chairs and a pool side bar and small cafe

quiet, hotel shuttle to airport, all good

he made sure we enjoyed our drinks at the pool

the shuttle service

i had to wait a long time for the shuttle from rsw to hotel and he made it right

free airport shuttle was super

room was one big wifi dead zone.

wifi extremely slow...

full size refrigerator, microwave, small table with two barstools, tv, wifi

seemed the wifi stopped working about 9-10 both nights we were there

had to walk outside for calls, text, and to go on the internet even when i was connected to their wifi

fitness center closed

great staff, pool, breakfast and location.

location, laundry, rooms space and the pool are very nice.

free breakfast

husband slept on pillows were noticeably in lesser condition than that of the other bed that my kids

had the best wifi service here and i stay at many hotels through the year

location was good, wifi worked well, bed was comfortable.

the wifi was intermittent on some devices, about 1/3 of the tv channels worked consistently, and they

oh, breakfast was cooked fresh not warmed in a microwave

the pool was clean

everyone was friendly. breakfast was hot. location is convenient!

ncidentally everything looked so appetising, great selection ) , andy for the shuttle to the airport and robert

parking. couldn't get to back

beautiful pool: social hour; comfy bed and linens: spacious room with full kitchen

we love the fact we don't have to worry about where to eat breakfast and dinner each day

things are signposted in the hotel, but not in the location signed eg laundry room signed for 2nd floor

in the laundry room, only one of the two dryers worked during our two weeks there

laundry room one dryer broke so people waited for the one dryer so back and forth waiting to dry

laundry room machines were clean and functional

and we used the laundry room which was clean

loved the tiki bar and the luxurious atmosphere

pools & tiki grill & bar close to beach & on site grocery store & licensed golf rental

the pool bar was fun and convenient

loved my room, very clean and the kitchen was fully loaded

evening activities and special things for kids

there, from the shuttle service drivers (john, bill and leigh

the pool area was nice for all with plenty of chairs and a small gazebo setup with a picnic table

the attached bar is a real olus

the room was very clean, and the pool was in the perfect position for natural lighting / heating

did not need the shuttle this time but used it last time

wifi/signal in our room was

the wifi stuff

excellent wifi

the mirror and sink outside the toilet, and the separate space/room for the kitchenette and sofa

popcorn machine. kids love it, beds are comfortable, kitchenette, and friendly staff.

the pool area very small for a hotel, but everything was good

we loved the nice lobby with a bar and grille.

clean and fresh property. bar at the lobby, serving decent variety of items

having a restaurant on site. nice pool. large room and bathroom.

i liked that it was pretty (but most hilton’s are) and i liked there was a gym onsite.

was able to get a room close to the tiki bar and the pool

pool side sunset view from the open air tiki lounge is the most relaxed i have ever been at a hotel

convenience of having the room, pool and tiki hut all on the property

staff was very friendly & nice having bar & restaurant next to hotel

nice pool nice tiki bar nicer accommodations.

the breakfast is not kosher or vegan friendly

good breakfast, clean room and staff was friendly

the pool was clean and the pool area was nice and clean

too noisy. woke up from little kids crying at night. slamming doors all night.

street was a little annoying when trying to sleep, but during awake hours it entertained the kids, so we'll call that a wash

there is a shuttle to take you to the airport, or other local stops, the staff is cheerful and helpful

breakfast was good location was great

great new property, friendly staff and great shuttle service.

excellent shuttle service to airport and other local restaurants/destinations, amazing breakfast, pool looked great this time (and we used it) and beds and pillows very

spacious clean rooms, friendly personnel. nice breakfast. very good quality for this price.

there was a pool and hot tub too

location room breakfast convenience

pool and

the bar was closed on the sunday night we stayed. i would have used the bar if it were open.

lounge had bar and place to eat

breakfast was awesome, cleaning and towels good, parking also.

laundry had 1 machine and it was used the whole night, quarters to operate but front desk had no

nice pool area

at front desk no blankets or sheets for the sofa bed telephone and tv didn’t work laundry detergent empty breakfast so

the breakfast was great if in a rush offering variety

no laundry on site

breakfast was good but would recommend more toasters to allow more people to be up there and

no guest laundry.

it was comfortable and the breakfast was great!

pool is very small but it’s ok.. the hotel is very nice and staff is very courteous!

elevators , bed were what the kids called lumpy and bumpy

breakfast

appreciative that staff accommodated an early check in to allow for planned family functions

the room was very clean, fresh linens, plenty of choices at breakfast.

gs in the water); water in the pool was cold (not refreshing but uncomfortable, even for the kids); very limited choices at

was very friendly, everything was clean, and the breakfast was better than we expected considering we are in the middle of a pandemic

there 1 night and then back to airport for shuttle to naples

beautiful landscaping and the pool was nice

great to have a complimentary shuttle to the airport

shuttle at 4am with advanced notice

great pool. great laundry facility. close to everything.

towel replacement, you have to wait till they laundry, no access to swimming pools for sixteen straight days and rude desks personal and i never

area unswept room paint peeling pool area dirty laundry machines not working some front desk

the staff was very friendly it was very clean the pool area was amazing

cleanliness,great staff,good breakfast, around everything u need

pool small, gym closed

gym was moldy, smelled, bike was broken and rooms were dirty

wonderful place clean ,friendly courteous staff ,and we'll equipped .the breakfast was lovely

we looked forward to getting a cabana by the pool

loved it all, pool, bar restaurant, rooftop, room, view etc

adult only rooftop pool and bar

loved it all, pool, bar restaurant, rooftop, room, view etc

need more kid friendly food options at the pool side restaurant.

the breakfast was fabulous and our daughter loved it, too

the heated pool and hot tub were great!!

everything. clean hotel, great staff. very nice shuttle ride to airport.

rooms were bigger, water pressure, check-in, airport shuttle, geat breakfast, friendliest staff, restraunts in walking distance

only there for 1 night but had nice pool, clean rooms and fresh cookies

breakfast was good

great shuttle service

airport shuttle, complimentary hot breakfast, mini-fridge+microwave+coffee/tea station in room, walking

indoor pool is very good

laundry machines were dirty

great breakfast and clean room

eggs and sausage at breakfast were ice cold

convenient location. kids loved the breakfast

love the in door pool and the jacuzzi in the room

poor breakfast

is it's tucked in a corner so once i was checked in i had a hard time navigating the family of kids & luggage lined up behind me

it sounded like kids may have been running around

small pool and gym - no free weights

too many kids around the pool area

really clean. lovely staff. has a nice sized pool, guest laundry and delicious free breakfast.

also excellent gym fully equipped and lots of room to work out

whist this is a 4* hotel, they charge 5* prices but there are no snacks with drinks in the bar unless you are a club member

although the prices have gone up at the tiki bar we don’t want to make it so it’s not affordable

staff, especially josh at the pool

wifi worked perfectly all across the grounds so we could work by the pool

nice laundry room and not a single bug during my almost 2 week stay

are obviously in the process of upgrading the property, so the pool furniture was a bit old but otherwise

the kitchenette had a mini fridge, microwave, sink and 2 burner cook top, but no cookware or utensils

canal view, patio, kitchenette

how big the room was and the cute little separated kitchen and patio with balcony.

nice size kitchen with full size refrigerator

bathroom was awesome and kitchen area/ sitting area was nice

nice, clean room, we had a full kitchen, very nice option

apartment directly at the beach, seaview from our bedroom, cute little kitchen and a big bathroom

comfortable bed and nice kitchen area

always very pleasant and the security does he have any building always made me feel safe plastic pools very

breakfast was the same every morning.

great place to stay !!! location breakfast was good here staff good clean !!

breakfast was horrible. coffee was horrible.

staff and pool

well equipped with kitchenette and everything you need to prepare a meal

you need in your room from kitchen to bath

so it had 2 beautiful room with 2 complete bathrooms a huge living room and a full kitchen

the only thing was i was across the street instead of by the pool and beach

privacy of the room, the large shower, private outdoor sitting area, the pool, the restaurant on site, a pristine beach

the wifi was good and the cable was a good quality and offered a great selection of channels

i like the room the big tv free wifi and direct tv with good channels hbo

wifi went down for 24 hours, breakfast cold be more diverse.

breakfast, wifi, cable , location. room service

the wifi

very big and modern room. nice gym.

my kids didn't complain so that says alot

my kids weren’t too happy and comfortable

i was putting back some laundry soap where it belonged

laundry room wasn’t air conditioned.

laundry facilities

easy connection to a golf course and a large spa centre

the beach service wasn’t great but the pool had a great vibe and service

the beach bar food was great for beach fare and the bartenders were a joy

the gym is one of the best i've ever seen

mattress was not comfortable , maid service not as i expected from the ritz and pool/beach staff seemed too many for too little

it was too strong for my kids to use

love the garden and the spaces to be there, special for kids, they loved the fish pond and the bunny who was walking free around there

the guest laundry facilities were very useful

the hotel offered us early check in and late check out too

plus the accommodations for the kids

the outdoor patio area on our second floor room was huge with big comfortable furniture, and the kitchen had loads of cabinet space which we would have taken advantage of if we had planned a

manatees right outside the door - so cool and unexpected!! and full kitchen was nice!

only other complaint would be that there was a coffee maker in the kitchen but no coffee or filters or powdered creamer or sugar

rther from one canal to the other to get around) the room was huge, like an apartment - full kitchen, living, dining and bedroom

didnt like that people were smoking in pool area

our daughter smokes so the smoking area by the pool was quite nice for her

nice to have the kitchen which was nicely stocked even though we didn’t use it

having a small kitchen to prepare and eat. the receptionist was a sweet heart.

pool was heated and wonderful addition and pleasant surprise

hotel room was well stocked with a kitchennette and a good layout for someone with limited mobility

the included breakfast was great and a lot more choices than most other hotels at the same rate.

luckily the rooms have a small kitchen so we just cooked in the room

small pool- will bring suit next time

pool. basketball court.

at least for me that have kids is a plus

pool overlooking lake

very convenient. nice breakfast, and especially liked the guitar music during breakfast

the little shop for snacks and the bar as well as the water in the room was very reasonably priced

our kids rated this hotal the best on our trip to florida

the service was excellent, they let us have late check out early check in. the beds were nice.

not really for kids

friendly staff, nice pool in the courtyard, comfortable room, overall a good value

the pool area was perfect for sitting and relaxing

our room location made it easy to watch the kids while at the pool

we were there for over a week and found the front desk staff helpful with local knowledge like golf courses and tourist information

very good location. silence. great breakfast, nice and helpful hotel staff

in was a snap, room was spacious and clean, breakfast was superior to other budget hotels, and the price was unbelievablely inexpensive

laundry onsite, and they give a discount to the ale house and dairy queen next door

the pool was spotless as well

loved the kitchen and fridge options available

ac, spacious room, equipped kitchenette (minus a kettle

the cleanliness, breakfast options, and outdoor pool area.

service, clean , modern , amenities, breakfast included was great, the pool was great the gym was great and plan to stay again in the near future

very clean. great staff. nice pool area. definitely will stay again when in ft. myers.