a stronger wifi is needed in the bedroom area

good wifi

kitchen equipped

was clean, the kitchen had the essentials

the kitchen is well stocked with utensils and pans

parking. one day it wasn't a place, so we needed to park further.

although the bread which was served in breakfast was fresh and the fruit too, i d appreciate having some more options which didn t

its a very quiet and relaxing place with a large pool and a hot tub

from the breakfast to how clean the place here and to the super nice staff

too cold to use the pool but it looked very inviting and a lovely terrace with hot tub with spectacular views

parking area

was exceptional at arranging reliable taxis, letting me have late check out and baggage storage

parking is available on the street with plenty of space

very nice, spacious & clean rooms, great terrace, check-in went smooth, free parking on-site

very clean, good wifi, nice owner

the whole area was really taken cared of, including the swimming pool

pool area looks inviting

loved our apartment: spacious, clean, large sunny balcony (in the morning) and a view over the pool

property is amazing and the swimming pool just make everything better

clean, cheap, pool is quiet enough in the off seasons with no kids, there is a book swap at reception which is a nice touch

were a bit monotonous and msg to reception for tranport took such time to reply wifi not working properly at

poor wifi in our room and i. sone other places in hotel. beds quite hard.

very bad wifi reception in our room

tv in room didn t work, no wifi signal in room and no electrical sockets to charge phones

wifi imn room was not great which was frustrating as you have to book any activities with a qr

only downside is the wifi connection. we had to used our own data.

wifi poor, and unusable after

wifi terrible expected wifi in room for a 4 star more better channels on tv hotel bit tired in

wifi not always connecting

the wifi was not very strong and would often drop off a lot at times and in certain places

gym equipment could be updated and we were supposed to get cleaning 6 days out of 8 but it was only

our kids were thrilled with our terrace near the pool, the palms and the pancakes :-) and it is just a

my room was super clean and the stuff is really nice, they opened the gym just for me cause i was bored and i wanted to use it

breakfast was great, pool area very nuice, evening entertainment was very good

bar service poor

there was one staff member who came on in the evening at the pool bar was extremely rude

food at pool bar was great as was the service

main bar not well advertised. also closed early. no electric sockets at kitchen working area.

gymnasium needs more equipment and heavier weights

swimming pool areas were just perfect, for both kids and adults

the hotel's amenities, including the pool and fitness center, were top-notch and well-maintained

pool towels available with a €20 refundable deposit and plenty of books in the bar area do you can travel light

didn’t travel with young kids, if i had may have chosen elsewhere, thankfully i didn’t have to this holiday

the hotel is children friendly with a lot of activities not just for kids but also for adults

hotel and all facilities were excellent from the swimming pool areas to the lobby bar, the spa and the gym

the breakfast was amazing

we also saw many people using the comfortable seating by the rl pool bar without wristbands again without challenge

pool too open and exposed to the wind

adult only infinity pool is lush, rooms/facilities are second to none, especially the swim up rooms

pool bar in royal level missing options of snacks like olives, cheeses,chips

nice gym, small but good

we also enjoyed the pool, the bar at the pool and entertainments

would have loved to have pool service, we had to keep getting up and walking down to the bar to get drinks and water

breakfast and evening meal were excellent and we were really glad we had opted for half board as we

the facilities at the hotel were nice, clean gym and we often used the sauna and the steam room

the pool area was spotless and super relaxed with plenty of sun beds

pool, close to the marina, laundry room, plenty of loungers and space around the pool, good size gym, and nice dining/bar area

we arrived and opened the sofa bed for kids to sleep, the sofa was broken and the bedding had not been changed

pool bar closing at 17.00 hrs lack of music around pool while sunbathing

) it would be nice if the snack bar stayed open a little later, but the hotel is so well situated, it's not really a problem

were a couple of areas where at times the wifi connectivity was patchy, including in one of the buffet restaurants when we were really

wifi was really poor around the pool and in the room, kept losing the signal and had login again

the wifi here is more than adequate and perhaps the most reliable i've encountered in lanzarote which

prefer the wifi code not to be your passport number as when you get logged out which regularly happens you

free wifi with top-notch connectivity and coverage

the wifi in the hotel rooms could be a bit faster.

wifi in the rooms is a joke

decent wifi

wifi did not work the entire time, breakfast not ready before our departure despite the front desk

wifi extremely poor/didn t work in our superior room

to eat with all the families , the noise was unbearable , staff rude , they made you pay for fast wifi , towels had holes , they cut the trees around my room and left all the rubbish outside

wifi strong enough to hold a couple of ms teams calls, only a little jittery

wifi was so bad as to be useless, staff tried to help but problem was not fixed

pool a bit cold

great hotel,, fantastic staff, great breakfast, good adults only swimming pool.

pool etc looked great but we never used it

room and pool were beautiful

hotel was beautiful, clean, modern, really spacious rooms! friendly staff, breakfast was great!

the gym was small but clean and open everyday

the facilities are incredible spacious room amazing pool, staffs are very friendly, they have activities for all ages, food was good all included

liked everything, good location, nice and quiet, super pool and brilliant weather

excellent kitchen facilities- everything you needed

the pool side was amazing, with constant food being served to us

the area was exclusive, and the onsite bar was a real treat

great food friendly staff excellent location recomendable spa relaxing massage sessions

clean well appointed spacious room with balcony with great views over pool and sea

spa and gym great also

room was spotless, breakfast and evening meals were spot on

the location is really silent and you can relax 100% on the pool and a perfect view of the town is all around

wonderful home-made breakfast with much choice served on a beautiful terrace

the breakfast is something else

breakfast was very good, fresh, local and plenty

the breakfast provided was stunning and dinner was out of this world, all made on site and marco

i loved the spa and went there 4 times during my stay, it had some nice heated lemon and flower scented baths,

too many kids.

we also enjoyed using the spa facilities and gym

the new seats at the new bar were to narrow to sit comfortably

similarly, the gym and sauna are closed far too early to be convenient for guests that spend the day outside of

arrival we were greeted by a very friendly man (sorry i cant remember his name) who gave us an early check in which was great as we had been traveling since 4am - we got a knock on our door a

there was a fantastic selection of food at breakfast you could have anything you wanted

we also asked for an early check in and this was organised perfectly

gym looked basic and door was

could be better choice with kids drinks

wifi but stable, about 10/10 mbps

equipped rooms, all south-facing with great patio and loungers - just as on their website - fast wifi everywhere on the grounds - most beautiful view and

we would need to remark something, it would be that the wifi did not work very well at the

the wifi isn t great and drops in and out a lot

good wifi in rooms

second year staying here with two kids 3 and under

no gym

very clean, excellent breakfast buffet, great facilities for kids, friendly staff

the bar in the hotel had high quality drinks and the barwoman, sofia, was very professional

all the staff were very helpful and the entertainment first class especially maria who the kids adored

wifi is very patchy all over the hotel

my wifi was perfect but my partner did experience some connection issues.

plenty of people are combining their stay at the hotel work, which is perfectly possible as the wifi is strong and there are plenty of nooks where you can sit comfortably to enjoy a 'workcation'

really enjoyed using the large gym that is situated opposite in the community sports centre

the hotel also had a fantastic gym, spa, and multiple spots to unwind, all beautifully maintained and peaceful

ice machines on the floors - save having to go to the bar all the time for ice - just a

relaxed breakfast buffet with the best coffee we have ever had at a hotel breakfast

lunch at pool was not very good, hardly ate any of it but paid the bill.

loved the outdoor pool and bar area and the fact that it’s a beachfront property

this hotel everything was amazing from the staff on the counter to the towel guy by the swimming pool amazing and very polite people

no payment needed for aircon or wifi

wifi, clean, friendly, apartment spotless and modern

good wifi and clean apartment

staff at the pool bar was very rude and didn t want to take are orders as it closed in 10

the rooms were spotless and the pool area was gorgeous even down to the sun beds

early check and late check out was kindly facilitated

small gym area which is great but some of the equipment needs attention..

staff, breakfast, dinner, everything was just perfect

corina was excellent with kids around the pool and in the evenings

warm pools

our children 2 and 6 loved the pool which was nice and warm

every year and never are disappointed the beach it’s just at ur feet great for family’s with kids so they don’t have to pack the hole sink before beach they can just walk on to it

very comfy cleaned every day, fresh towels every day, right on the beach, lovely pool ,very central

one in a corner next to the children's swimming pool, which was noisy (i'm not blaming the kids

lovely pool area and apartment

didn't realise one pool was heated and the other not until second last day!

pool area was great for kids

the pool was very well looked after and we had spotless well equipped apartments

basic, not enough sockets and kitchen ware

the pool bar food was amazing the club sandwich was huge

wifi in the bedroom was poor

had to pay for wifi/ kettle/ use of fridge in room

wifi very poor have been going here for years and it has never improved

wifi very poor in room no problem

poor wifi is the only negative

swimming pool was heated & food was exceptional

paid for the extra wifi the kids felt it was poor quality,i think were the room was not close enough to the modem

the breakfast is very good

one thing i look forward to is fresh orange for breakfast and sadly it was processed

there are exercise classes in the morning at the same time or after breakfast

club for kids was great, we just missed it on 2 evenings because it was not scheduled, anyhow the experience

man at the pool bar was slightly rude when i ordered from the wrong side

pool area was great plenty of sunbeds life guards really good and floaties allowed for kids

found some staff quite grumpy particularly at the pool bar and food

the rooms were cleaned spotless every day and so was the pool and its area

is no wifi in the room

food very limited. air conditioning poor in room. no wifi in rooms

once wifi code was entered, it stayed all the time we were on site

the pools etc were just what we needed and the activities were perfect for the kids

2) most of evening meals seemed the same, breakfast had great choice, as did the evening but just thought maybe a few different dishes would

next to the pool is a small playground, mini golf and table tennis

second time we visited this hotel with my loved one, great location, tasty fruits on breakfast

the crazy golf needs an upgrade

inclusive the last two days of our stay to really relax and enjoy the hotel, the pool side snack bar was great but the lunch and evening restaurant choices were not so good but we didn’t allow

pool and gardens around pool area with small children’s playground, giant chess board and crazy golf around the grounds entertainment at night with bar open till 2300 across road is the beach,

the gym

would recommend the couple spa experience, it was very lovely

diverse and delicious buffet food, morning and evening, lots of fruit for breakfast

first floor room overlooked the pool & some daytime noise carried up to us

not a dislike, but possibly put another toaster machine in breakfast room

could not connect to wifi in room

wifi in the room is a joke. the one in the lobby is ok

at all maybe the wifi was poor outside the room, buth when you're on a holiday you don'y need it

minor complaint is wifi strength

the wifi connection could be a bit better.

good buffet restaurant, nice, quite large pool, and decent hotel gym.

breakfast was amazing

the welcome, checkin, location, room, amenities , facilities, staff, food, pool, entertainment

good variety so many different things to choose from view from the room was looking out on the pool and you could see the mountains from the room looked amazing at

you want busier or shopping, lots of sunloungers and 4poster sun beds around the pools with mini golf and tennis court, courtesy room for evening flight home was great before leaving,will

wifi connection is bad

wifi could have been better- signal was good at times but not good at other times.

wifi wasn t good for me !

t a great reception) but there is a free access

wifi

great pool on the roof, very good wifi

the wifi was perfect and the ac was working well

the rooftop sun deck and pool are very relaxing and great bar

lovely relaxing time,we always stay at adults only hotels

location, breakfast, pool area, room amenities, relaxed atmosphere

the garden and pool are is lovely and very relaxing

charming hotel excellent accommodating staff breakfast and dinner

garden and pool areas were attractive and immaculate

we much appreciated our private hot tub and the delightful heated swimming pool

food and choice at breakfast

coffee and tea was cold at breakfast

are a great size, staff always friendly and helpful, breakfast is great to lots of variety

a bit dated, could use new floor covering in hall areas, music at poolside would be nice, pool bar opening at 12noon at bit late, missed coffee at 11

it was very quiet and relaxing and it was adults only

we opted for breakfast and dinner and with complementary poolside snacks and a drink, lunch is not necessary at

the wifi doesn't work so good

wifi was really slow - so unfortunate as everything ekse was great

only thing i could find to complain about is the wifi, the signal strength was awful so often switched it

excellent wifi in the room

only thing i have to complain that in my room the wifi was so slow i couldn't open a single page on the laptop

but okay for breakfast/lunch

staff are always smiling and welcoming in the reception, the restaurants, bars, gym & wellness area, animation team

service my favourite bar area was great, especially melissa

snack bar food was not as hot as it should be

safe place for little ones, excellent kids club, playground and kids pool

excellent location, great deluxe rooms with spa bath. staff very friendly. great choice of food.

not realise that the room with spa bath on balcony was actually above the main street and shops with passing traffic, having said

beautiful clean space. great staff and kids facilities.

great staff especially bar ban at pool

hotel is amazing everything about it was brilliant,it's spotlessly clean breakfast great pool bar has great food very reasonable prices it's our 4 time there and it's always lovely restaurant

good wifi in the room

i couldn t connect to wifi the entire stay. not a big issue, the only negative point i have.

excellent location. wifi throughout. friendly staff

wifi was embarrassing slow, wouldn't even load a google page

the wifi was also nearly impossible to figure out and limited my ability to work

when you ordered drink at bar you had to sign for it you got a receipt and payed at reception

kids club great staff fab rooms comfy beds nice food great pool lots of sunbeds

the staff at the kids club kept our boys entertained

my son enjoyed the kids club and the

was very poor, in that kids mini disco was a very short 25 minutes every night

breakfast was not good

liimited selection of breakfast items

and the bar on top floor is a beautiful place to have a drink and rest

excellent location, breakfast, staff

like view from hotel very close to the beach, sea, hotel was clean, breakfast very good,staff very friendly

fabulous location, great clean pool area, nice area, secure, friendly, comfy bed.

it is nice with the balcony and the pool

that can’t use the kitchen.

for 20 euros a day, and they have a private chef that coocks all the meals and cleans all the kitchen and the dishes

they have a “all inclusive” approach, so the kitchen and fridge are not be used bt guests

not use the fridge or kitchen pillows were very thin and uncomfortable mattress was very hard music played in the house

it’s unfortunate that guests cannot make use of the kitchen or fridge.

everything was perfect! the pool is a great place to spend your entire day!

needs a little renovation around the pool area

pool bar staff were wonderful

the room was large clean pool view . food lovely

and very helpful, the food was great and a good selection there was something for everyone the pools were great and plenty of sun loungers around them also a pool bar with plenty there for all

infinity pool could have been heated and the steps in the pool are very hard to see, maybe to mark the edge

was excellent and the spa was perfect also, i only used the gym once but that was decent and the food and rooms were spot

breakfast was delicious

the food was excellent- breakfast was incredible - vast selection to choose from

good entertainment at the pool and night bar every day/evening

we had breakfast only and it was very diverse and tasty

beautiful pool area and lovely rooms with great size balconies staff very friendly

breakfast and lunch were particularly good

breakfast buffet nothing special,too little veggies.

breakfast good choice, facilities that were open were great

localization,clean and nice hotel with gym and pool on the roof.

loved the pool bar and the pool

bar could possibly stay open longer (5pm) but can’t really find anything bad about the hotel

the rooftop has a nice pool with a view and a gym

the gym is opperational however needs updating as i believe a lot of people would use it

the pool was great wasn’t busy at all

the room was so nice and the views from the bar at the top were amazing

from the reception,the pool bar and the buffet

nice gym

fantastic view on the ocean and arrecife good choice of various things for breakfast great pool bar very close to the beach, parking, good restaurants and

the breakfast buffet was also great, although i'd appreciate a bit more variation from day-to-day

in the room bar water is for 3eur, in the nearby supermarket for 0

the dinner and breakfast buffets had lots of choice and the dining room and outside terrace were lovely

beautiful chilled out pool area

there is also a sauna and a gym facing the sea

free wifi and closer to the hospital

continental breakfast, wifi included and worked well, good location, large room with sea view, good standard of

it's also a very short walk from shops, cafes and restaurants, and the wifi signal, mattress, and shower pressure and hot water are great

everything is neat and clean, good wifi speed

wifi excellent

the wifi worked really well and it even had laundry facilities

being able to dine in the atrium and sometimes breakfast

people smoking around snack bar pool smelly

there was never a large queue at the bar and the gin & tonics were very good

noise at the pool

special shout out out for the kids club entertainers

best breakfast and experience in canaries !

the breakfast was excellent.

the breakfast is an experience and we fully recommend it

the service was the best and the room (suite with the pool) as well

the beddings, the wall art, the local gofio and orange sweets for breakfast—casa de las flores is an oasis

very good cleaning service and good wifi

the wifi in our room was good

the wifi did not seem to be very fast. in fact it didn t work.

+ surprising good and stable wifi

the wifi was good