the staff went above and beyond to accommodate our early check in request.

i asked for early check in so i could get the keys prior to heading to crystal mountain resort for a wedding

location & ample parking. that covers it.

parking is not great at this location

arrived at 9 pm no parking available

parking was adequate

parking was tight as we drive a truck

nice room for the money, clean, well-equipped. good wifi and cable tv

small shower. not an abundance of parking.

location. close parking.

the motels fault, but some guy parked his vehicle with a boat along the parking area taking up much needed parking for others

was 11am we asked if we could have late checkout for here room only (we had 2 rooms 4 adults 2 kids) they gave us until 1130 they if she was a min after they would charge extra

pool is amazing

breakfast buffet provided a variety of food choices

quiet and peaceful surroundings, pool and hot tub relaxing at the end of the day

in any case the kids loved the pool and the breakfast selection was quite good

breakfast was okay,very basic

breakfast was good but it could have been better with egg. the location was nice.

tastefully decorated, nice continental breakfast during covid

updated, nicely decorated rooms. convenient location. breakfast included. fire pit out back.

the towels were nice, the kitchen was nicely furnished and the couch was very comfortable

the kitchen is super convenient

breakfast was a nice variety, good for on the go

room was a good price for a two bedroom rental with a full kitchen

from the smores to the breakfast to the room

kitchen was well enough equipped

the bar was great bartender was even better

hotel with a nice restaurant and bar area

they have their own little bar and dining room

to be had, but the restaurant was out of a lot of things (to be expected these days) and the bar tender could have used a second server

liked the bed, and the spa tub

liked that the pool was busy and they had a fitness area

small, but useful fitness centre and easy parking

the lobby was very welcoming and my teens liked the gym.

breakfast was great and the hotel was clean

we did not eat breakfast, but the coffee was great

very friendly staff and then of course, a very nice breakfast with a lot of options and our room was very clean and the bed was comfortable

the breakfast was mid

the night was quiet and breakfast was substantial and tasty

it is very clean! amazing staff! wonderful breakfast selection!

staff and breakfast.

but they do have a common microwave in the breakfast

free breakfast

the breakfast is perfect for me. good location , easy parking. i like the curtains

breakfast was yummy and a great way to start the day

breakfast, very disappointing. need to refill fast and add more items.

clean, friendly staff, breakfast in the morning.

breakfast selection was so delicious

the free breakfast was amazing & packed full of choices

salt water pool was an unexpected, added bonus

after checking-in i discovered that the on-site guest laundry facility was out of service - a big bummer considering i had called the week prior to check

laundry facility was good

shut the kids down by 10 pm

gym could be updated

outside pool had a sign that said that no kids were allowed after 5 pm, which was a great selling point for my wife and i

hotel shuttle is very nice option--best to schedule rides to ensure availability, but they will take you

it felt luxurious. the shuttle driver drive us to and from our restaurant for dinner.

breakfast was awesome, i enjoyed the pool in the middle of the winter, and the shuttle service to all of my favorite traverse city localities was very helpful

the breakfast is more than sufficient and the rooms are clean and comfortable

the pool was 24 hours, there isn't a life guard so why a time limit

easy to find, great breakfast

continental breakfast and poll/spa area, walking distance to downtown (about 4 blocks to little fleet)

i called at noon and asked for an early check in and they told me that they would call me if my room opened up for which they never

variety of breakfast items and beverages

i didn't have breakfast

the breakfast, again for the price, was excellent: coffee, yogurt, fruit, v-8 juice, oatmeal in

breakfast was grab and go packaged items which worked well for us!

the grab and go breakfast had more options than any other we have seen

the on site bar and restaurant was fantastic

the staff was friendly and having a shuttle available is an amazing touch-above and beyond.

shuttle bus was very convenient

had many things i never got to use and i never had time to use gym itself but it seemed well equipped from what i could see from the pool area

parking was not the best. we ended up in the overflow lot quite a bit.

the woman at the front desk was very hospitable and allowed our entire party an early check in

swimming pool was not very convenient

very friendly staff, pet friendly, and level 2 ev charger right next to the hotel

breakfast is fresh and generous

i enjoyed the breakfast bar and unlimited coffee! friendly helpful staff

not gonna say i didnt like it, but you have a 14ft deep well maintained pool but we are not allowed to dive in it

coffee is made all day along with complimentary breakfast in the office building in the mornings

breakfast better than expected

clean, comfy beds, even good breakfast

staff were very accommodating when we requested an upgrade to the jacuzzi room and a late check out

it had a breakfast with a good amount of choices to choose from

breakfast was coffee juice pancakes waffles bagels cereal granola bars and hard boiled eggs

nice continental breakfast

beds, clean room, great pool, nice staff and perfect location

clean room and breakfast was good

late checkout, early breakfast for runners, early check in, fresh coffee

the breakfast was awesome

very clean. nice size pool for the kids that was also very clean. great location.

amazing pool area. just what the kids needed on a long road trip.

that they don’t have guest laundry on site.

we had kids throwing pool towels into the pool and smacking water around everywhere after 10:30pm almost

pool was clean

there was even a free shuttle to the airport and anywhere within a 5mile radius

complimentary shuttle to and from downtown and immediate area was great

the breakfast was amazing and the free shuttle never took more than 10 min even on a busy weekend

the breakfast was fresh and varied

this property had an outside pool, which if i’d been staying longer i would definitely have used

you need laundry services

in the pool was not working and the hot tub was down

we had a complete kitchen if we wanted to do any cooking along with a full size refrigerator along with a

the pool and hot tub were perfect. i didn't like the fact that i had to go back to work.

breakfast could have been a little better. liked our breakfast we had at the midland location.

great breakfast selection in the morning with lots of fresh fruit and yogurt options

easy access from the road. the breakfast was good. the staff was very friendly and helpful.

wonderful free breakfast

breakfast was amazing in quality and variety

wifi was not strong

a little dated in some areas. needs some more modern upgrades. especially in regards to wifi

wifi was down and the response from the desk was essentially, 'yes, this happens a lot

the staff was very friendly, maid service great and free coffe & wifi was especially nice

both days we were there and we had to go to the front desk to get them reactivated and also the wifi didn t seem to work

the pool and hot tub were great

we also really liked the pool area

view was fantastic , beach is so clean, kids enjoyed swimming in the pool and playing with the sand all day long

hot tub & pool were perfect temperature

view was fantastic , beach is so clean, kids enjoyed swimming in the pool and playing with the sand all day long

the cookies tasted great, and it came with a free breakfast

right on the water, small but good breakfast, coffee in room (yah

laundry facilities were nice

breakfast was basic, but we were happy with the options and glad it was available

the private beach and the breakfast was very tasty

the pool was not in use but this was explained on check in (despite it still showing on line which is a

room was absolutely disgusting and you'd think after being td we could not have the early check in that we originally requested that the suite would at the very least have been

my husband asked the front desk for a late check out so that he could stay at the room & let her rest in bed while i shopped with my son

close to what we wanted to do. the pool was great.

breakfast included the usual continental breakfast but with the added bonus of scrambled eggs and

loved the breakfast box choices and the fresh cookies made every night

i wish i wouldve gotten a beach view from my room and i also wish there would have been a pool.

property is older style but had all amenities. no pool but lake michigan just a step away.

no pool.

no pool no public restroom

very comfortable large room with spa tub, wonderful location and friendly staff.

small room. not the greatest breakfast.

like a gymnasium upstairs above us

that info should be provide like having a gym, breakfast, type of bed, etc

nice rooms. well taken care of. clean. friendly staff. spa tub.

pool, beach & jet ski rental parasailing close

there was one larger wastebasket under the sink in the kitchenette area and a small one next to the toilet

great pool, breakfast and staff

it was off-season, but i couldn't believe how great the staff was, it was clean, there was a pool, and breakfast was delivered to my room

we were there i went to bring breakfast to my husband whom was in room asked for a tray rude kitchen person said she didnt k

clean room, we didn't get to try the breakfast or the swimming pool because they were shut down.

pool seemed dirty but no big deal

the indoor pool, hot tub, remodeled rooms, location of the hotel are all great.

the pool and heated jacuzzi after a long day which was excellent

i loved pool, hot tub , and free breakfast. my room was also clean and they gave us new towels

didn’t like the breakfast.

continental breakfast could have a little more selection

also, they have an indoor pool and a play room with vintage machines and a gym, so i really liked that too

loved the pool, gym and arcade. also that there was a pizza delivery service.

right on the bay. close to downtown and the casino.

they had laundry facilities which was good since we’d been on vacation a while

close to casino

gym, nice size tv, ac and heater worked great

helpful staff, breakfast person brought out more bananas

the breakfast was a little lacking. there wasn't anything with protein.

pool was small

we thought the pool was nice but very echoey inside there

good breakfast

the bed was super comfortable and the breakfast was great

rooms & pool were small

jets didn’t work in spa tub though

staff were excellent and the pool being open and clean and heated made my wife’s time great

was all good plenty of parking nice clean room awesome view of the lake good breakfast

spa room had great view spa tub stayed hot

small kitchen space was great for keeping drinks cold and microwave came in handy to heat leftovers

rooftop bar was also very nice

parking is a nightmare

the rooftop bar is just beautiful, what a view

parking lot is small

bar was not open the night we stayed

you drive up right next to your room and a laundry room is provided for those who need it

completely remodeled and fresh. spotless room, excellent mattress. beautiful little pool.

too overpriced for a non- updated motel to charge $150 a night and have poor maid/laundry service too

kids loved the outdoor heated pool

i also want to add that this outside area by the pool is infested with ticks ( no fault of hotels but take precautions) i ended up with 2 on me just

brand new 40” smart tv with easy access if you like bringing your own system, the biggest spa tub we’ve ever used in a room, and i didn’t even know we had a fireplace and a balcony

is so wonderful to be able to relax no matter what time it is especially after a big win at the casino right down the street

entertainment for kids wonderful pool spa sauna nice library with a fireplace games arcade room exercise room a very

the suite was an excellent size, the bed was amazing and the kids loved the indoor pool

24 hour pool

we even used the pool

breakfast was good and the rooms were clean.

breakfast was yummy, kids loved the pancake machine

the location was very close to the casino. the room was very clean and the bed very comfortable.

king size bed was vibrating not sure if it was because furnace or because laundry room was

the hotel is very nice and clean, breakfast was great and delicious

clean, spacious rooms, lots of handy perqs

clean, spacious rooms, lots of handy perqs (coffee, very good breakfast, clean pool/hot tub, etc (-)pool was not clean! price was way too high fir a holiday inn!!!!!!!! (+)nice work out room and pool (+) pool and hot tub were great (+) hot tub and pool was a great way to cap off the night (+) we were glad to see 2 lifts, one for the pool and one for the hot tub (*)pool was nice. i don t know why they charged an extra 25$. (+)rooms were clean, the staff was friendly, and the pool area was well kept (-)pool area opens early which i think was the cause of some early morning noise that there would not (-) even though the area had been 'opened with restrictions' the pool (probably the cleanest, most sanitary environment around) was still closed (+)i liked the location and that the pool was open.

included breakfast

always clean, great staff, good breakfast.

i think the chlorine levels in the pool might have been too high (kids had similar reactions with a neighbor's pool)

spa and golf exceeded expectations

also would be nice to have a complementary shuttle to downtown traverse

my husband enjoyed the golf course

oh and the spa was amazing